4.4 out of 5

"Clean room, helpful and friendly staff, plenty of useful local brochures around for patrons. " More

By a verified traveller on Wed 05 Sep 2018

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Hotel Description

Mantra Terrace Hotel places you in the centre of Spring Hill, within just a 15-minute stroll of popular places like Queen Street Mall and Roma Street Parkland.

Flat-screen TVs with cable channels are featured in all 84 rooms, and you can enjoy WiFi, coffee/tea makers and safes. Fridges, minibars and hairdryers are also available.

This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Plus you'll find a lift. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Attractions within a 15-minute walk of this 4-star Spring Hill hotel include King George Square and Brisbane City Hall.

Hotel Room - Unserviced

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$81 per night

Hotel Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Deluxe Room - Unserviced

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite - Unserviced

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mantra Terrace Hotel ratings based on 1,020 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Terrace Hotel

Everyone (641) Couples (335) Business (14) Students (2) Family (24)
4 out of 5
The location from the cbd how clean nd friendly the staff are

Posted by on 20 May 2019

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3 out of 5
Rooms are a little small. I was put in a room beside a service door where staff were going in and out very noisily. Other than that reception were kind.

Posted by on 1 May 2019

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Comment from Hotel Management

7 May 2019 by Paul_GM

Thanks for sharing your feedback. We apologize that you were disturbed. Rest assured I have no doubt that next time your experience will be much improved. Kind Regards, Paul - General Manager

4 out of 5
Roons are small, no minibar........................

Posted by on 20 Apr. 2019

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Comment from Hotel Management

7 May 2019 by Paul_GM

Thanks for sharing your feedback. We appreciate it. Best Wishes, Paul - General Manager

5 out of 5
Couldnt fault it at all. Beautiful room and great service

Posted by on 7 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by Paul_GM

Thanks for the great feedback. We appreciate it. Best Wishes, Paul - General Manager

1 out of 5

Posted by on 5 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by Lorna_FOS

I am very sorry that we have let you down, it was not our intention. I hope you can accept my sincere apology for our short comings during your stay.

5 out of 5
Very friendly and helpful staff. Thank you Tilly, you were very knowledgeable about the area and made my visit pleasant

Posted by on 4 Apr. 2019

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Comment from Hotel Management

5 Apr. 2019 by Paul_GM

Thank you so much for sharing your feedback with us. We greatly appreciate you sharing your comments. We look forward to welcoming you back soon. Best Wishes, Paul - General Manager

4 out of 5
Good location, quiet. Rooms were clean but noticed some wear to carpet, cupboards and in shower. Otherwise great hotel and would definitely stay again

Posted by on 1 Apr. 2019

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Comment from Hotel Management

2 Apr. 2019 by Paul_GM

Thanks for the feedback. We greatly appreciate it and pleased you enjoyed your stay with us. Best Wishes, Paul - General Manager

2 out of 5
There was no parking had to pay $30 for parking on top of the room cost. Not happy!!!!!!

Posted by on 31 Mar. 2019

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Comment from Hotel Management

30 Apr. 2019 by Paul_GM

Thanks for sharing your feedback and we were so sorry to learn that you were dissatisfied. Regarding car parking, it is physically impossible to have onsite parking hence the need for an offsite arrangement. Our rate that we charge ($30) enables multiple entry and exits per 24 hour period whereas some cheaper rates direct with other parking providers generally have strict conditions attached to it and can certainly end up being quite costly if those conditions are not met. The rate charged, we think, still represents good value however we appreciate that guests may wish to seek out a better deal at another car park in the local area. This information is displayed on all websites that we market in an is displayed in numerous places on the Expedia website. Thank you again for sharing your views and we look forward to welcoming you again in the future where I am sure your next experience will be a better one. Kind Regards, Paul - General Manager

4 out of 5
Had an excellent shower!!! Location is excellent and access to the building during staffed and non staffed hours was easy. Toilet design was poorly placed too close to the wall (and the seat was broken slightly and someone has moved to compensate) the whole room was about 40% bathroom. Very compact sized room. Not a lot of storage available. Good for a budget hotel room. Staff were super easy going and excellent service.

Posted by on 19 Mar. 2019

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Comment from Hotel Management

20 Mar. 2019 by Paul_GM

Thanks for sharing your feedback. Glad to read that overall your stay ticked most of the boxes and we look forward to welcoming you back again one day soon. Kind Regards, Paul - General Manager

4 out of 5

Posted by on 17 Mar. 2019

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Comment from Hotel Management

2 Apr. 2019 by Paul_GM

Thanks for sharing your 4 star rating of us. We are so pleased that you had a good stay with us so thank you. Best Wishes, Paul - General Manager

Property Features

Mantra Terrace Hotel offers its guests multilingual staff and a lift. WiFi is free in public spaces. This 4-star Spring Hill hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 7 levels
  • Built in 2009
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Newspapers for purchase
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Transport

  • Airport: Brisbane, QLD (BNE) (16.3 km / 10.1 mi)
  • Train station: Brisbane Central Station (0.7 km / 0.4 mi)
  • Parking:

Room Amenities

Mantra Terrace Hotel offers 84 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and a hairdryer. In-room wireless Internet access is available for a surcharge. 40-inch Flat-screen televisions come with premium cable channels.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Hotel Policies

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 18.50 for adults and AUD 18.50 for children (approximately)
  • Fee for in-room wireless Internet: AUD 15 per day (rates may vary)
  • Nearby parking fee: AUD 30 per day
  • Crib (infant bed) fee: AUD 10 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Terrace Hotel Spring Hill
  • Mantra Terrace Hotel
  • Mantra Terrace Spring Hill
  • Mantra Terrace

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.