Mantra Terrace Hotel Deals & Reviews (Brisbane, AUS)

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3.9 out of 5

Good!

See all 376 Wotif Reviews

"It is handy to the city and Central Station (if you don't mind an uphill walk). The shower water pressure is good. " More

By a verified traveller on Wed 12 Feb 2020

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Hotel Description

Mantra Terrace Hotel places you in the center of Brisbane, within just a 15-minute stroll of popular places like Queen Street Mall and Roma Street Parkland.

All 84 rooms feature flat-screen TVs with cable channels, and you can enjoy WiFi, coffee/tea makers, and safes. In-room dining is easy with amenities like refrigerators and room service. Hair dryers, irons/ironing boards, and free toiletries are also available.

This smoke-free hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Plus you'll find multilingual staff, luggage storage, and an elevator. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. There's also the convenience of self parking.

Within a 15-minute walk of this 4-star Spring Hill hotel, attractions include King George Square and Brisbane City Hall.

Hotel Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Room - Weekly Housekeeping

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Deluxe Room - Weekly Housekeeping

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite (Weekly Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mantra Terrace Hotel ratings based on 376 Verified Reviews

Review Summary

3.9 out of 5 4.0 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Terrace Hotel

5 out of 5

It is handy to the city and Central Station (if you don't mind an uphill walk). The shower water pressure is good.

Posted by Roger, from Gold Coast on 12 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by Lorna_FOS

Dear Rodger, Thank you for your 5 star review. I am thrilled that you enjoyed your stay with us. The hills can be a battle, but there is a short cut from the station via the Silverton Palace that lead from Astor Terrace to Wickham Terrace which take about 5 minutes. This way you can avoid the hills and main road and use Central Stations back entrance. I hope this helps when walking to the city and look forward to welcoming you back the Mantra Terrace in the future.

4 out of 5

Posted by a verified traveller on 10 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Lorna_FOS

Thank you for taking the time to review your stay at Mantra Terrace Hotel. I am glad that we ticked most of the boxes and you enjoyed your overall stay. Kind regards,

4 out of 5

Although the room was a small, it was clean, pleasant decor and I enjoyed the mini balcony. I don't like memory foam pillows which was all they had in the room. When I requested a flat pillow on the second day they provided one that was perfect. I wished I'd asked sooner. Staff was friendly and helpful. If you depend on their dining facilities you may be disappointed, not always open at times you'd expect them to.

Posted by a verified traveller on 4 Feb. 2020

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Comment from Hotel Management

5 Feb. 2020 by Lorna_FOS

Thank you for taking the time to review your recent stay at Mantra Terrace. I am glad that you enjoyed your overall stay and that our friendly staff were able to make your stay more comfortable. The restaurant on ground level is privately own and operated and therefore choose their own operating hours. The hotel does however offer alternative dining options with Novotel's restaurants across the road so our valued guests have more variety.

4 out of 5

Roms needed airing. Bed was a little on the used side but not unusable. Reception was attentive and led us to our rooms to see if they were adequate as my father needed wheelchair access.

Posted by a verified traveller on 2 Feb. 2020

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Comment from Hotel Management

2 Feb. 2020 by Paul_GM

Thanks for the feedback, we appreciate it. In the coming months the property will undergo an complete refurbishment so I have no doubt your next stay with us will be greatly improved. Kind Regards, Paul - General Manager

5 out of 5

nothing unique just well maintained and very clean

Posted by a verified traveller on 26 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by Paul_GM

Thanks for your feedback and glad you enjoyed your stay with us. Best Wishes, Paul - General Manager

4 out of 5

Posted by a verified traveller on 26 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by Paul_GM

Thanks for sharing your 4 star rating of us and glad you enjoyed your stay overall. Best Wishes, Paul - General Manager

2 out of 5

I regularly stay at various Mantra properties. I was super disappointed in this one. The pillows were horrid, the bed lumpy and uncomfortable, the room finish was cheap and rough. Just not up to par..

Posted by a verified traveller on 21 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by Paul_GM

Dear Guest, Thank you for sharing your views regarding you recent stay with us at Mantra Terrace and we are sincerely sorry to learn that your stay did not meet expectation. I am pleased to share that in the coming months, the property will undergo a complete refurbishment that will see all rooms and common areas upgraded. We have no doubt that your next stay with us will be greatly improved. Kind Regards, Paul - General Manager

4 out of 5

Good location. Good value. However the extra blanket in the cupboard was stained with a yellow patch - I decided it wasn’t cold enough for that.

Posted by a verified traveller on 19 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by Paul_GM

Thanks for your feedback and glad to see that overall it was positive. We appreciate you highlighting some minor issues but glad that you were still comfortable. We hope to see you again one day soon. Best Wishes, Paul - General Manager

5 out of 5

Staff are always lovely and accommodating. Never had any issues with my stay from start to end.

Posted by a verified traveller on 18 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by Paul_GM

Thanks for the great feedback regarding your stay with us. We really appreciate it and so pleased you had a comfortable stay with us. We hope to see you again soon. Best Wishes, Paul - General Manager

5 out of 5

The room was small for the price overall but it was an immaculate room which met all our needs as far as a hotel goes

Posted by a verified traveller on 16 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by Paul_GM

Thanks for the great feedback. We really appreciate it so thanks. Best Wishes, Paul - General Manager

About the Mantra Terrace Hotel

Location 52 Astor Terrace, Spring Hill, QLD 4000

Property Features

Mantra Terrace Hotel offers its guests tour/ticket assistance, multilingual staff, and concierge services. WiFi is free in public spaces. For a fee, parking is available. This Art Deco Brisbane hotel is smoke free.

1 building
84 guestrooms or units
7 levels
Built in 2009
Breakfast available (surcharge)
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Newspapers for purchase
Elevator
No smoking on site

Family Friendly Amenities

Family property
Free WiFi
Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

Airport: Brisbane, QLD Airport (BNE) (16.3 km / 10.1 mi)
Train station: Brisbane Central Station (0.7 km / 0.4 mi)
Parking: Self parking available for a surcharge

Room Amenities

Mantra Terrace Hotel offers 84 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Brisbane hotel provides wireless Internet access for a surcharge.

In-room dining
Flat-screen television
Cable channels
Premium channels
Refrigerator
Coffee maker
Shower
Cribs (surcharge)
Hair dryer
Laptop safe
Toiletries (free)
Iron and ironing board
Air conditioning
Ensuite bathroom
Connecting rooms available
Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

Room service is available.

Hotel Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

Check-out by 10 AM

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines. The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines.

No rollaway/extra beds available
Debit cards
UnionPay
Staffed front desk
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on site
Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
Mobile key entry is not available
Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: AUD 18.50 for adults and AUD 18.50 for children (approximately)
Fee for in-room wireless Internet: AUD 15 per day (rates may vary)
Nearby parking fee: AUD 30 per day
Crib (infant bed) fee: AUD 10.0 per night
Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

8Hotels Brisbane
Diamant Brisbane
Diamant Brisbane 8Hotels
Diamant Brisbane Hotel
Diamant Hotel Brisbane
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Hotel Diamant Brisbane
Mantra Terrace Hotel Spring Hill
Mantra Terrace Hotel
Mantra Terrace Spring Hill
Mantra Terrace
Mantra Terrace Hotel Hotel
Mantra Terrace Hotel Spring Hill
Mantra Terrace Hotel Hotel Spring Hill

You should know

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

Mantra Terrace Hotel