4.1 out of 5

"Close to everything. Comfy. A warm and unexpected suprise for our honeymoon. Will definately be back. Thankyou. " More

By a verified traveller on Wed 05 Sep 2018

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Hotel Description

A luxury stay in Fortitude Valley awaits you at FV by Peppers. Within just a 15-minute stroll, you'll find popular places like Tivoli and Story Bridge. Highlights at this property include a restaurant, an outdoor swimming pool and in-room kitchens.

Each apartment features a washer/dryer, free WiFi and an iPod dock. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a dishwasher. A living room, a dining area and an LCD TV are also available.

The restaurant, Six by FV, is open for breakfast. Other amenities include free WiFi in public areas and a fitness centre. Each morning cooked-to-order breakfast is served between 7 AM and 10 AM. There's also the convenience of valet parking.

Attractions within a 15-minute walk of this 4.5-star Fortitude Valley property include RNA Showgrounds and Emporium.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$181 per night

Apartment, 1 Bedroom (Unserviced)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

2 bedroom 2 bathroom Foresters Hall (Unserviced)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

2 bedroom 1 bathroom Foresters Hall (Unserviced)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Apartment, 1 Queen Bed (Unserviced FH)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

FV by Peppers ratings based on 72 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for FV by Peppers

Everyone (60) Couples (4) Family (3)
3 out of 5

Posted by on 13 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by sun

Thank you for you comment!

3 out of 5
Very nice pool area. Very friendly staff. Light rooms full length windows.

Posted by on 20 Jun. 2019

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Comment from Hotel Management

21 Jun. 2019 by Sun

Thank you for staying with us! Looking forward to see you again!

4 out of 5

Posted by on 15 Jun. 2019

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Comment from Hotel Management

17 Jun. 2019 by Sun

Thank you for your comment! We are looking forward to see again.

4 out of 5

Posted by on 6 Jun. 2019

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Comment from Hotel Management

7 Jun. 2019 by Rachel

Thank you for leaving a review! We are happy you had a great stay with us. We look forward to seeing you next time.

4 out of 5

Posted by on 9 May 2019

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Comment from Hotel Management

14 May 2019 by Reception

Good Evening, Thank you for taking the time to review your recent stay at the hotel. We hope to welcome you back again soon.

3 out of 5
The rooms were nicw however they atuffed up my booking and put me in the wrong room and told me they couldnt move me into the room i did book due to being booked up

Posted by on 5 May 2019

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Comment from Hotel Management

24 May 2019 by Su

I"m sorry to hear about that, we will follow up the issue and get back you soon.

3 out of 5
The property was very new but had clearly already been abused

Posted by on 5 May 2019

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Comment from Hotel Management

14 May 2019 by Reception

Good Evening, Thank you for taking the time to review your recent stay. We hope you enjoyed your time at the hotel and we look forward to welcoming you back again soon.

4 out of 5
Check in was easy. Our room was meant to have two beds and a pull out sofa, but had no pull out sofa. Staff offered to move us to a different room after going back and forth for a bit. Room was nice and clean, loved having a washer and dryer. One small 200ml carton of milk for 5 people staying 3 days. No room service available. Pool has no bar like advertised, it’s just a bench with seats that you can take your own drinks to. We had booked the spa room and really enjoyed it, it was a beautiful spa. Restaurant food was nice and staff were pleasant. Parking was ridiculously priced at $45 a night, we found a secure parking spot 500m away for $70 for three days. Room had no folder with wifi info, restaurant info, details about the amenities or their procedure for check out.

Posted by on 8 Apr. 2019

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Comment from Hotel Management

16 May 2019 by Reception

Hi, We are so greatful you have taken the time to write a detailed review of your stay, thank you for providing so much feedback. With our third and final tower about to open we have temporarily stopped the room service until the final tower is opened as we have 2 more restaurants, i do apologise if this affected your hotel experience. Due to the structure of the building with a mix of residents, owners and hotel we do only offer the hotel valet for $45 per night which has been reduced from $55 per night since the hotel opening late September 2017. This being due to privacy reasons within the hotel and body corporate. We hope to welcome you back to the hotel again soo, we would love for you to come back and experience the hotel when we are fully opened with 3 towers.

1 out of 5
Service was horrible, Would not stay again the room was not clean and it felt very stuffy.

Posted by on 4 Apr. 2019

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Comment from Hotel Management

4 May 2019 by HOTEL MANAGMENT

Please allow me this opportunity to apologise for the inconveniences you experienced during your stay. You willingness to share your thoughts is appreciated. Peppers is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. please let me know if you would like to discuss further.

4 out of 5
Great location excellent facilities and friendly helpful staff.

Posted by on 31 Mar. 2019

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Comment from Hotel Management

22 Apr. 2019 by Neri

Thank you for your review, We are glad that your enjoyed the location and facilities. We hope to welcome you back again soon. Kind regards,

Property Features

There's a restaurant on site. Public spaces have free WiFi. FV by Peppers offers its guests an outdoor pool and a fitness centre. The luxury FV by Peppers also features tour or ticket assistance, concierge services, and express check-out. Parking is available for a fee. This 4.5-star Fortitude Valley apartment is smoke free.

  • 89 guestrooms or units
  • Dining venue
  • 1 conference room
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Concierge
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Brisbane Fortitude Valley Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

FV by Peppers offers 89 forms of air-conditioned accommodation with iPod docking stations and washers/dryers. This accommodation offers separate living rooms. Accommodation at this 4.5-star apartment has kitchens with fridges, microwaves, separate dining areas and dishwashers. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Fortitude Valley apartment provides complimentary wireless Internet access. LCD televisions come with pay-per-view films. Additionally, rooms include laptop-compatible safes and coffee/tea makers.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • iPod dock
  • LCD television
  • Films for purchase
  • Fridge
  • Microwave
  • Dishwasher
  • Coffee maker
  • Shower
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 10 AM.

Six by FV – This restaurant only serves breakfast.

Nearby Activities

Recreational amenities at the apartment include an outdoor pool and a fitness centre.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to Reception is located at 191 Brunswick Street, Fortitude Valley

Group Booking Policy: For bookings of 5 rooms or more, this property charges a deposit equal to 100% of the cost of stay at the time of booking. This deposit is nonrefundable for cancellations received within 14 days of check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

The check-in location differs from the property location. To check in, guests will need to go to Reception is located at 191 Brunswick Street, Fortitude Valley

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

This property requires full payment upon check-in for any bookings where payment for the stay will be made on site instead of at the time of booking. This hotel requires a fully refundable pre-authorization of 200 USD on the guest's credit card or a 200 USD cash deposit for all bookings on arrival for incidentals. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per night
  • A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 18 and AUD 28 per person (approximately)
  • Valet parking fee: AUD 45.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.