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4.8 out of 5

"Very clean & comfortable hotel " More

By a verified traveller on Sun 11 Jul 2021

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Hotel Description

A luxury stay in Brisbane awaits you at The Glen Hotel & Suites. You'll be 2.8 km (1.7 mi) from Westfield Garden City Shopping Mall and 4.7 km (2.9 mi) from Sunnybank Private Hospital. Highlights at this hotel include 2 restaurants, an outdoor swimming pool, and free self parking.

LED TVs with satellite channels are featured in all 43 soundproofed rooms, and you can enjoy free WiFi, dining areas, and sitting areas. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Coffee/tea makers, safes, and hair dryers are also available.

The bistro, The Deck Bar and Bistro, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas, a fitness center, and laundry facilities. Each morning cooked-to-order breakfast is served between 6 AM and 10 AM. There's also the convenience of RV/bus/truck parking.

Attractions within a 15-minute drive of this 4.5-star Eight Mile Plains hotel include Brisbane City Hall and King George Square.

Superior Room (Twin)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$163* Per night/room 31 Jul. - 1 Aug.

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Glen Hotel & Suites ratings based on 179 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Glen Hotel & Suites

Everyone (111) Business (4) Couples (22) Family (38)
5 out of 5
Very clean & comfortable hotel

Posted by on 11 Jul. 2021

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5 out of 5

Posted by on 24 May 2021

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5 out of 5
Staff were great room was clean and had everything we needed stylish and welcoming

Posted by on 13 May 2021

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5 out of 5
It was quite

Posted by on 30 Apr. 2021

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5 out of 5
We liked the room size and style, the secure parking and easy access. Don't think I could suggest an improvement in any area such as staff, efficiency, quietness and bed comfort. Would recommend this accommodation to friends and family.

Posted by on 16 Apr. 2021

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5 out of 5
Raj at reception was great. He was very accommodating and very friendly. The rooms were great and very clean.

Posted by on 13 Apr. 2021

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5 out of 5
The rooms were very clean and the staff were lovely. Highly recommend

Posted by on 15 Mar. 2021

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4 out of 5
Had a lovely overnight stay. Rooms are very comfortable, staff were friendly & informative. Enjoyed the pool. For a suburban hotel, was great.

Posted by on 7 Mar. 2021

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Comment from Hotel Management

7 Mar. 2021 by Jenny

Thank you for your comments, we are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back to the hotel in the near future Kind Regards The Glen Hotel and Suites

5 out of 5
This place was fantastic. Could not ask.for better service. Raj was incredibly helpful. Beautiful and clean. The pub was next door and had great pub meals I could not fault this hotel. I have stayed at a lot of hotels and this would have to be one of the best as far as ticking all the boxes.

Posted by on 7 Mar. 2021

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Comment from Hotel Management

7 Mar. 2021 by Jenny

Thank you for your comments, we are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back to the hotel in the near future Kind Regards The Glen Hotel and Suites

5 out of 5
The property was modern, very clean and the room was well appointed & spacious. The staff were really a stand out - they were excellent- especially Monay/Monet (sorry not sure about the spelling) polite, informative & went out of her way to help me retrieve items left behind 😀🙏 and also a very friendly, helpful Brazilian guy in reception whose name I didn’t get. Thank you so much to both of you. We would certainly return 😊

Posted by on 26 Feb. 2021

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Comment from Hotel Management

2 Mar. 2021 by Jenny

Thank you for your comments, I will be sure to pass them to Monee and Jovi. We look forward to welcoming you back in the near future Kind Regards The Glen Hotel and Suites Team

Property Features

The Glen Hotel & Suites offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The luxury The Glen Hotel & Suites also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available. This 4.5-star Brisbane hotel is smoke free.

  • 43 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Built in 2014
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site
  • Separate dining area
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Brisbane Airport (BNE) (29.5 km / 18.3 mi)
  • Train station: Brisbane Fruitgrove Station (3.9 km / 2.4 mi)
  • Parking: Free self parking

Room Amenities

The Glen Hotel & Suites offers 43 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. 40-inch LED televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Dining room
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.

The Glen Hotel & Suites has 2 restaurants serving breakfast, lunch, and dinner.

The Deck Bar and Bistro - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.

Alphonsus Pizza - This family restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Charles Baker Donuts - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 1:00 AM

Special check-in instructions:

The front desk is open daily from 6:00 AM - 1:00 AM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:00 AM - 1:00 AM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 15 and AUD 30 for adults, AUD 5 and AUD 20 for children (approximately)
  • Rollaway bed fee: AUD 30.00 per night
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Glen Hotel Eight Mile Plains
  • Glen Eight Mile Plains
  • The Glen Hotel & Suites Hotel
  • The Glen Hotel & Suites Eight Mile Plains
  • The Glen Hotel & Suites Hotel Eight Mile Plains

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.