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4.8 out of 5

"The ease of having what you need in one place such as pool, food options for breakfast, lunch, dinner, coffee, donuts and a bottle shop. Close proxim ... " More

By a verified traveller on Sun 16 Apr 2023

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Hotel Description

A luxury stay in Brisbane awaits you at The Glen Hotel & Suites. You'll be 2.9 km (1.8 mi) from Westfield Garden City Shopping Mall and 4.7 km (2.9 mi) from Sunnybank Private Hospital. Highlights at this hotel include 2 restaurants, an outdoor swimming pool, and free self parking.

The bistro, The Deck Bar and Bistro, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas, a gym, and laundry facilities. Each morning cooked-to-order breakfast is served between 6 AM and 10 AM. There's also the convenience of RV/bus/truck parking.

Attractions within a 15-minute drive of this 4.5-star Eight Mile Plains hotel include XXXX Brewery and Roma Street Parkland.

Superior Room (Twin)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$209* Per night/room 2 Jul. - 3 Jul.

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Glen Hotel & Suites ratings based on 233 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Glen Hotel & Suites

Everyone (132) Couples (32) Business (4) Family (56)
4 out of 5

Posted by on 27 May 2023

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5 out of 5
The ease of having what you need in one place such as pool, food options for breakfast, lunch, dinner, coffee, donuts and a bottle shop. Close proximity to larger department stores.

Posted by on 16 Apr. 2023

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5 out of 5

Posted by on 3 Apr. 2023

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5 out of 5
5 Star

Posted by on 27 Mar. 2023

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5 out of 5

Posted by on 26 Mar. 2023

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5 out of 5
Great

Posted by on 26 Feb. 2023

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Comment from Hotel Management

28 Feb. 2023 by Teri on behalf of The Glen Hotel & Suites

Hi Neil, Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Brisbane, and the fact that you choose The Glen Hotel & Suites is an honour to our team. We would also like to take a moment to say “thank you” for your positive feedback. We aim to provide everything you need for total comfort and convenience throughout your stay.We sincerely hope you enjoyed your stay, and we look forward to welcoming you again soon.Many thanks, Teri on behalf of The Glen Hotel & Suites

5 out of 5
Rooms were presented excellently, staff were very polite, friendly and helpful, was a very pleasent stay even though it was only a short stay..

Posted by on 19 Feb. 2023

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Comment from Hotel Management

25 Feb. 2023 by Teri on behalf of The Glen Hotel & Suites

Hi Trent, Thank you for your positive feedback. We aim to provide everything you need for total comfort and convenience throughout your stay.We sincerely hope you enjoyed your stay, and we look forward to welcoming you again soon.Many thanks, The Glen Hotel & Suites

5 out of 5
The front of house staff / receptionists were incredibly lovely and helpful. Everything was super smooth .

Posted by on 19 Feb. 2023

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Comment from Hotel Management

25 Feb. 2023 by Teri on behalf of The Glen Hotel & Suites

Hi Amanda, Thank you for your positive feedback and we are glad to hear that you enjoyed your stay with us. We look forward to welcoming you again soon.Many thanks, The Glen Hotel & Suites

3 out of 5

Posted by on 14 Feb. 2023

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4 out of 5
This is my 4th time stay in this accommodation First one and this stay were satisfactory as I stayed at 2nd floor away from entrance door

Posted by on 22 Jan. 2023

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Comment from Hotel Management

26 Jan. 2023 by Taya

Thank you Carol,We love to hear that you enjoy your stays with us.We do hope we will see you again soon

Property Features

The Glen Hotel & Suites offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. A terrace, tour/ticket assistance, and concierge services are also featured at the luxury The Glen Hotel & Suites. Free self parking is available. This 4.5-star Brisbane hotel is smoke free.

  • 43 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Built in 2014
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site
  • Separate dining area
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Brisbane Fruitgrove Station (3.9 km / 2.4 mi)
  • Parking: Free self parking

Room Amenities

The Glen Hotel & Suites offers 43 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. 40-inch LED televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Dining room
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.

The Glen Hotel & Suites has 2 restaurants serving breakfast, lunch, and dinner.

The Deck Bar and Bistro - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.

Alphonsus Pizza - This family restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Charles Baker Donuts - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 1:00 AM

Special check-in instructions:

The front desk is open daily from 6:00 AM - 1:00 AM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:00 AM - 1:00 AM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15–35 for adults, and AUD 5–25 for children
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Glen Hotel Eight Mile Plains
  • Glen Eight Mile Plains
  • The Glen Hotel & Suites Hotel
  • The Glen Hotel & Suites Eight Mile Plains
  • The Glen Hotel & Suites Hotel Eight Mile Plains

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.