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4.5 out of 5

"The airconditioning went off during the night. This seemed to be a setting controlled by the management making the rooms hot and stuffy. I often stay ... " More

By a verified traveller on Sat 18 Sep 2021

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Hotel Description

At Sage Hotel James Street you'll be within just a 15-minute stroll of Emporium and Chinatown Mall. Highlights at this boutique hotel include 3 restaurants and in-room free WiFi.

LED TVs, espresso makers, and safes are featured in all 93 rooms. You'll find nice touches like free toiletries and pillow menus to enhance your stay. Hair dryers, phones, and irons/ironing boards are also available.

This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness center, and has concierge services. Added amenities include a coffee shop/café and a snack bar/deli. There's also the convenience of self parking.

Sights within a 20-minute walk of this 4-star Fortitude Valley hotel include Story Bridge and RNA Showgrounds.

Sage Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$151* Per night/room 10 Oct. - 11 Oct.

Sage Superior Double Double

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Sage Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sage Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Sage Queen Special Access Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Sage Hotel James Street ratings based on 190 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sage Hotel James Street

Everyone (137) Couples (22) Business (1) Family (15)
3 out of 5
The airconditioning went off during the night. This seemed to be a setting controlled by the management making the rooms hot and stuffy. I often stay here but I have had this problem previously and I will try somewhere else next time.

Posted by on 18 Sep. 2021

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Comment from Hotel Management

20 Sep. 2021 by Leanne

Dear Guest, Thank you very much for reaching out. We would like to apologise for your experience during your stays. Occasionally timers can be set on the in room air conditioners as all guests have access to these. This is certainly something that can be easily fixed at any time by our team. The team and I would like to invite you back for a better and more comfortable stay at a special rate. Please reach out to our reservations team if you would like to take us up on our offer. Kind regards, Leanne Ellams Hotel Manager

5 out of 5
Nice posh hotel and plenty of close venues and lovely shops and food places.

Posted by on 19 Jul. 2021

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Comment from Hotel Management

2 Aug. 2021 by Leanne Ellams Operations Manager

Dear Guest, Thank you for you feedback. Our we pride ourselves on our unique and stylish rooms and spoilt for choice with convinience. We hope to welcome you back again soon!

5 out of 5
Great location, nice and clean.

Posted by on 13 Jul. 2021

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Comment from Hotel Management

2 Aug. 2021 by Leanne Ellams Operations Manager

Dear Guest, Thank you for your review, we are very proud to be in prime location on James Street and take pride in our standards of cleanlisness. We sincerely hope you will come back and stay with us again soon.

4 out of 5

Posted by on 4 Jul. 2021

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Comment from Hotel Management

2 Aug. 2021 by Leanne Ellams Operations Manager

Dear Guest, Thank you for your four out of five star raiting! We would love to hear some feedback on how we can reach that fifth star! Please do not hesitate to contact our team at any time should you like to stay with us again.

4 out of 5
I loved the location.

Posted by on 28 Jun. 2021

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Comment from Hotel Management

2 Aug. 2021 by Leanne Ellams Operations Manager

Dear Guest, Thank you for your feedback. We are very lucky to be in great proximity to the busy hub jo James Street. We look forward to seeing you again soon!

5 out of 5
Exceptional customer service

Posted by on 27 Jun. 2021

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Comment from Hotel Management

2 Aug. 2021 by Leanne Ellams Operations Manager

Dear Guest, Our team are dlighted to hear you enjoyed our service! We would love the opportunity to give you a unique experience and we hope you will come stay with us again soon.

4 out of 5
This hotel is centrally-located, clean and efficient. The rooms are fairly small, so not a place to hang about in but really good for short stays when you have plans or events.

Posted by on 12 Jun. 2021

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Comment from Hotel Management

14 Jun. 2021 by Leanne Ellams

Dear Guest, Thank you for your feedback. We value your comments and they have been shared among our team to help our guests feel more comfortable during they stay. Please allow us to invite you to stay with us again in the near future. We look forward to welcoming you again soon!

3 out of 5
Room was really noisy, kept awake by people upstairs all night, then by people walking up the hall talking in the morning. Rooms need better sound insulation, sounds seem to bounce and escalate rather than be dampened. A

Posted by on 31 May 2021

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Comment from Hotel Management

14 Jun. 2021 by Leanne Ellams Hotel Manager

Dear Guest, Thank you for your review. We sincerely apologize for the inconveniences cause during your stay. We would like to assure you that our rooms are sound proof for our guests convenience, and should any guests experience any disturbances during their stay our team are more than happy to assist at any time. Once again we apologize for the issues this have caused and should you choose to stay with us again, please do not hesitate to contact our team.

4 out of 5
Couldn't find the switch to bathroom mirrors so had to sleep with them on all nite was going to ring front desk but couldnt find the number to ring front desk found in morning info way over on desk .it needs to be next to the phone

Posted by on 29 May 2021

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Comment from Hotel Management

14 Jun. 2021 by Leanne Ellams Hotel Manager

Dear Guest, Thank you for your review, we would like to sincerely apologies for the issues caused during your stay. Information regarding services and facilities and to contact front office and be found on the televisions inside our rooms. We are disappointed to learn of the inconveniences cause and should you have any concerns, please do not hesitate contact our team at any time.

5 out of 5
The hotel was great, the staff very nice and extremely friendly and accomodating.

Posted by on 19 May 2021

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Comment from Hotel Management

21 Jun. 2021 by The Sage Team

Thank you

Property Features

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. WiFi is free in public spaces. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Sage Hotel James Street. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Brisbane hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Built in 2016
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Brisbane Fortitude Valley Station (1.5 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sage Hotel James Street offers 93 air-conditioned accommodations with espresso makers and safes. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LED television
  • Espresso maker
  • Electric kettle
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Sage Hotel James Street has 3 restaurants on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 25 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sage Hotel James Street Fortitude Valley
  • Sage James Street Fortitude Valley
  • Sage James Street
  • Sage Hotel James Street Hotel
  • Sage Hotel James Street Fortitude Valley
  • Sage Hotel James Street Hotel Fortitude Valley
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.