A luxury stay in Brisbane awaits you at Meriton Suites Herschel Street, Brisbane. Within just a 10-minute stroll, you'll find City Hall Clock Tower and Queen Street Mall. Highlights at this aparthotel include in-room washers/dryers, free WiFi, and free Internet.
Each apartment features a dining area, a sitting area, and a flat-screen TV. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include designer toiletries and premium bedding. An espresso maker, a safe, and a hair dryer are also available. Weekly housekeeping is available.
Enjoy the gym, spa tub, and sauna. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of self parking.
Sights within a 10-minute walk of this 5-star Brisbane Central Business District aparthotel include Brisbane Private Hospital and Treasury Casino.
Meriton Suites Herschel Street, Brisbane ratings based on 580 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Meriton Suites Herschel Street, Brisbane
Everyone (384)Couples (98)Business (3)Family (62)
2 out of 5
From the moment we arrived to the moment we left our experience was very disappointing. We got out of the lift to a strong smell of vomit. My pillow smelt musty. $40 for parking overnight 3pm to 11am and would not extend a couple of hours even though the carpark was half empty. Car parking around the corner was $15. So noisy and a terrible position. I would never stay here again.
Posted by Kellie on 19 Mar. 2023
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Comment from Hotel Management
22 Mar. 2023
by Raphael
Good Morning Kellie,Thank you for reviewing your experience with us. I am saddened to read your comment about this hotel. Meriton Suites is located in the center or Brisbane CBD, only few minutes away from Roma street train station and 10/15 min walk to the major attraction of Brisbane. Suncorp stadium or Queen street Mall. Being located in the CBD of Brisbane, we do offer 2 option for car park and we are happy to advice the most suitable one according to you needs. Thank you for choosing Meriton while traveling to Brisbane and we hope to see you again soon.Kind regardsRaphael
2 out of 5
The room was very hot on arrival… air conditioner should have been turned on and the curtains facing the west should have been closed up to reduce the heat in the rooms.
Our rooms flooded due to a cistern issue on the floor above. We had to ask twice for it to be looked at. The carpets in the rooms were saturated and we were offered towels to mop the water up ourselves… no one offered to it for us. Whilst we were offered an alternative room it was inconvenience for us to have to move. No further compensation was offered for the inconvenience given the rooms were $500 - $600 a night rooms. Customer service was disappointing.
Posted by Maree on 19 Mar. 2023
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Comment from Hotel Management
22 Mar. 2023
by Raphael
Good Morning Maree,Thank you for taking the time to review your experience with us. While we understand your request to have the Aircon turn on before your arrival, we have received strict information from senior management to have all Aircon turn off when the rooms are not in used. We are sincerely sorry for the water damaged that has occurred during your stay with us and I will follow up with my team on our procedure moving forward to ensure such response doesn't not happen again. At Meriton Suites, we take all feedback very seriously as it allow us to improve our customer services and I would like to to apologized, once gain that the customer service was not up to expected standards. We hope that this experience will no deter you from staying in one of the many Meriton properties in Australia. Kind regardsRaphael
5 out of 5
Nice big room, comfy bed.
Posted by Luke on 17 Mar. 2023
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Comment from Hotel Management
21 Mar. 2023
by Brianna - Guest Services
Hi Luke,Thank you for taking the time to leave us your review. We are so pleased to see that you enjoyed your stay with us overall and loved the size of our suites. We cannot wait to welcome you back to one of our many properties very soon.
5 out of 5
View was lovely. The only thing i need to comment is the price of car park ….. a little expensive. Other than that it was great.
Posted by karen on 13 Mar. 2023
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Comment from Hotel Management
14 Mar. 2023
by Matt
Hi Karen,Thank you very much for your kind review. We are so delighted to see that you enjoyed your stay with us here at Herschel Street. We hope that we will be able to welcome you back again soon.Regards,Matt WManager on Duty
5 out of 5
From check in to check out I can’t fault anything
Posted by Shannon on 9 Mar. 2023
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Comment from Hotel Management
11 Mar. 2023
by Ellie, Guest Services Agent
Hello Shannon,Thank you kindly for your review - we are delighted to hear that you enjoyed your stay. We look forward to welcoming you again soon!
4 out of 5
The room was quite nice, and very clean.
Posted by Roslyn on 5 Mar. 2023
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Comment from Hotel Management
7 Mar. 2023
by Brianna - Guest Services
Hi Roslyn,Thank you for taking the time to leave us your review from your most recent stay with us. We are so happy to see that you had enjoyed your stay with us and you found our suites clean and comfortable. We cannot wait to welcome you back to one of our many properties very soon!
4 out of 5
The room we occupied was certainly spacious when compared to the usual cramped hotel rooms. It was quite and also clean and comfortable.
Posted by ROBERT on 22 Feb. 2023
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Comment from Hotel Management
24 Feb. 2023
by Matt
Hi Robert,Thank you very much for taking the time to leave feedback after your recent stay. We are so delighted to see that you enjoyed your stay with us. Our suites are very large and boast large spacious the the ultimate home away from home. We cannot wait to welcome you back again soon!Regards,Matt WManager on Duty
3 out of 5
Room wasn’t what I expected when booking and then seeing.
Posted by Tiarni on 14 Feb. 2023
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Comment from Hotel Management
24 Feb. 2023
by Matt
Hi Tiarni,Thank you for taking the time to provide feedback after your recent stay. We are sorry to see that on this occasion the stay was not as you expected. Our guest services team are onsite 24/7 and are always happy to assist. We do hope that we get the chance to welcome you back again soon!Regards,Matt
5 out of 5
Check in Process was very good. Lady on reception was extremely pleasant, and the room was fantastic
Posted by Jacob on 30 Jan. 2023
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Comment from Hotel Management
3 Feb. 2023
by Raphael
Good Morning Jacob,Thank you for your kind word. I will pass on your feedback to my colleague.Thank you for choosing Meriton and we hope to see you again.Kind regardsRaphael
5 out of 5
Lovely, spacious, clean, well looked after rooms. Staff were lovely to deal with
Posted by Kylie on 27 Jan. 2023
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Comment from Hotel Management
28 Jan. 2023
by Matt
Hi Kylie,Thank you very much for your kind review. We are so delighted to see that you enjoyed your stay with us here at Meriton Suites. We hope that we will be able to welcome you back again soon!Regards,Matt
About the Meriton Suites Herschel Street, Brisbane
Meriton Suites Herschel Street, Brisbane offers its guests a spa tub, a sauna, and a fitness center. WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the luxury Meriton Suites Herschel Street, Brisbane. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Brisbane aparthotel is smoke free.
1 building
260 guestrooms or units
74 levels
Built in 2013
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Concierge
Terrace
Elevator
No smoking on site
Family Friendly Amenities
Number of outdoor pools - 1
Free WiFi
Laundry facilities
Separate dining area
Washer/dryer
Full-sized refrigerator/freezer
Microwave
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Train station: Brisbane Roma Street Station (0.5 km / 0.3 mi)
Parking: Self parking available for a surcharge
Room Amenities
Meriton Suites Herschel Street, Brisbane offers 260 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate dining areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room full-sized refrigerators/freezers, microwaves, and espresso makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.
Washer and dryer
Dining room
Sitting area
Flat-screen television
Premium channels
Refrigerator (full size)
Microwave
Stove
Dishwasher
Espresso maker
Coffee maker
Kitchenware
Luxury bedding
Housekeeping (weekly)
Hair dryer
Laptop safe
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (heating)
Wheelchair accessible
Wardrobe or closet
Nearby Activities
Recreational amenities at the aparthotel include a spa tub, a sauna, and a fitness center.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at 11:00 PM
Special check-in instructions:
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property charges the following mandatory general deposits per stay, collected at check-in: AUD 100 for Standard and Modern Suite bookings; AUD 200 for 2 Bedroom Altitude Suite bookings; AUD 400 for 3 Bedroom Altitude Suite bookings; and AUD 2,000 for Penthouse bookings.
Bookings for individuals or groups for the purpose of attending parties during Schoolies weeks (mid-November through mid-December annually) are prohibited and will be rejected.
The minimum check-in age is 21 during Schoolies Festival (mid-November through mid-December annually).
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 10:00 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child stays free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
All bedrooms, except Standard Suites, have a king-zipped bed that can be split into 2 single beds.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available.
No rollaway/extra beds available
No cots (infant beds) available
Children stay free
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
One child stays free
Debit cards
UnionPay
Events/parties not allowed
Staffed front desk
Credit card pre-authorisation
Property uses a professional cleaning service
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Guests are provided with free hand sanitiser
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 2000 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Covered self parking fee: AUD 40 per night (in/out privileges)
Credit card charges are subject to a surcharge of 1.75 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Meriton Serviced Apartments Herschel Street Apartment Brisbane
Meriton Serviced Herschel Street
Meriton Serviced Apartments Herschel Street Apartment
Meriton Serviced Apartments Herschel Street Brisbane
Meriton Serviced Herschel Street Brisbane
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Meriton Serviced Herschel
Meriton Suites Herschel Street Brisbane Aparthotel
Meriton Suites Herschel Aparthotel
Meriton Suites Herschel Street Brisbane
Meriton Suites Herschel
Meriton Serviced Apartments Herschel Street
Meriton Serviced Apartments Herschel St
Meriton Suites Herschel Street, Brisbane Brisbane
Meriton Suites Herschel Street, Brisbane Aparthotel
Meriton Suites Herschel Street, Brisbane Aparthotel Brisbane
You should know
Registered guests are the only ones allowed to be in guestrooms.
National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
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Frequently Asked Questions
Meriton Suites Herschel Street, Brisbane offers free cancellation on select room rates. Check out the cancellation policy for more info.
Meriton Suites Herschel Street, Brisbane uses enhanced cleaning measures, ensures social distancing, and gives staff personal protective equipment. A professional cleaning service is used.
Yep, Meriton Suites Herschel Street, Brisbane has a secured covered self car park with in/out privileges for AUD 40 per night.
The closest beach to Meriton Suites Herschel Street, Brisbane is Streets Beach (1.3 km).
Meriton Suites Herschel Street, Brisbane has a pool.
This property features a hot tub, as well as premium bedding and an espresso maker.
A hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Meriton Suites Herschel Street, Brisbane.
No, Meriton Suites Herschel Street, Brisbane does not offer an airport shuttle service.
Check-in begins at 3:00 PM. Check-out time is 10:00 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
