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4.5 out of 5

"Nice big room, comfy bed. " More

By a verified traveller on Fri 17 Mar 2023

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Hotel Description

A luxury stay in Brisbane awaits you at Meriton Suites Herschel Street, Brisbane. Within just a 10-minute stroll, you'll find City Hall Clock Tower and Queen Street Mall. Highlights at this aparthotel include in-room washers/dryers, free WiFi, and free Internet.

Each apartment features a dining area, a sitting area, and a flat-screen TV. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include designer toiletries and premium bedding. An espresso maker, a safe, and a hair dryer are also available. Weekly housekeeping is available.

Enjoy the gym, spa tub, and sauna. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Sights within a 10-minute walk of this 5-star Brisbane Central Business District aparthotel include Brisbane Private Hospital and Treasury Casino.

Standard Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$146* Per night/room 2 Apr. - 3 Apr.

1 Bedroom Modern Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

3 Bedroom South Bank Penthouse

Bed Count 3 King Beds Maximum Occupancy 6 Max

3 Bedroom Parkland Penthouse

Bed Count 3 King Beds Maximum Occupancy 6 Max

3 Bedroom Altitude Suite

Bed Count 3 King Beds Maximum Occupancy 6 Max

2 Bedroom Altitude Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Meriton Suites Herschel Street, Brisbane ratings based on 580 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Meriton Suites Herschel Street, Brisbane

Everyone (384) Couples (98) Business (3) Family (62)
2 out of 5
From the moment we arrived to the moment we left our experience was very disappointing. We got out of the lift to a strong smell of vomit. My pillow smelt musty. $40 for parking overnight 3pm to 11am and would not extend a couple of hours even though the carpark was half empty. Car parking around the corner was $15. So noisy and a terrible position. I would never stay here again.

Posted by on 19 Mar. 2023

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Comment from Hotel Management

22 Mar. 2023 by Raphael

Good Morning Kellie,Thank you for reviewing your experience with us. I am saddened to read your comment about this hotel. Meriton Suites is located in the center or Brisbane CBD, only few minutes away from Roma street train station and 10/15 min walk to the major attraction of Brisbane. Suncorp stadium or Queen street Mall. Being located in the CBD of Brisbane, we do offer 2 option for car park and we are happy to advice the most suitable one according to you needs. Thank you for choosing Meriton while traveling to Brisbane and we hope to see you again soon.Kind regardsRaphael

2 out of 5
The room was very hot on arrival… air conditioner should have been turned on and the curtains facing the west should have been closed up to reduce the heat in the rooms. Our rooms flooded due to a cistern issue on the floor above. We had to ask twice for it to be looked at. The carpets in the rooms were saturated and we were offered towels to mop the water up ourselves… no one offered to it for us. Whilst we were offered an alternative room it was inconvenience for us to have to move. No further compensation was offered for the inconvenience given the rooms were $500 - $600 a night rooms. Customer service was disappointing.

Posted by on 19 Mar. 2023

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Comment from Hotel Management

22 Mar. 2023 by Raphael

Good Morning Maree,Thank you for taking the time to review your experience with us. While we understand your request to have the Aircon turn on before your arrival, we have received strict information from senior management to have all Aircon turn off when the rooms are not in used. We are sincerely sorry for the water damaged that has occurred during your stay with us and I will follow up with my team on our procedure moving forward to ensure such response doesn't not happen again. At Meriton Suites, we take all feedback very seriously as it allow us to improve our customer services and I would like to to apologized, once gain that the customer service was not up to expected standards. We hope that this experience will no deter you from staying in one of the many Meriton properties in Australia. Kind regardsRaphael

5 out of 5
Nice big room, comfy bed.

Posted by on 17 Mar. 2023

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Comment from Hotel Management

21 Mar. 2023 by Brianna - Guest Services

Hi Luke,Thank you for taking the time to leave us your review. We are so pleased to see that you enjoyed your stay with us overall and loved the size of our suites. We cannot wait to welcome you back to one of our many properties very soon.

5 out of 5
View was lovely. The only thing i need to comment is the price of car park ….. a little expensive. Other than that it was great.

Posted by on 13 Mar. 2023

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Comment from Hotel Management

14 Mar. 2023 by Matt

Hi Karen,Thank you very much for your kind review. We are so delighted to see that you enjoyed your stay with us here at Herschel Street. We hope that we will be able to welcome you back again soon.Regards,Matt WManager on Duty

5 out of 5
From check in to check out I can’t fault anything

Posted by on 9 Mar. 2023

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Comment from Hotel Management

11 Mar. 2023 by Ellie, Guest Services Agent

Hello Shannon,Thank you kindly for your review - we are delighted to hear that you enjoyed your stay. We look forward to welcoming you again soon!

4 out of 5
The room was quite nice, and very clean.

Posted by on 5 Mar. 2023

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Comment from Hotel Management

7 Mar. 2023 by Brianna - Guest Services

Hi Roslyn,Thank you for taking the time to leave us your review from your most recent stay with us. We are so happy to see that you had enjoyed your stay with us and you found our suites clean and comfortable. We cannot wait to welcome you back to one of our many properties very soon!

4 out of 5
The room we occupied was certainly spacious when compared to the usual cramped hotel rooms. It was quite and also clean and comfortable.

Posted by on 22 Feb. 2023

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Comment from Hotel Management

24 Feb. 2023 by Matt

Hi Robert,Thank you very much for taking the time to leave feedback after your recent stay. We are so delighted to see that you enjoyed your stay with us. Our suites are very large and boast large spacious the the ultimate home away from home. We cannot wait to welcome you back again soon!Regards,Matt WManager on Duty

3 out of 5
Room wasn’t what I expected when booking and then seeing.

Posted by on 14 Feb. 2023

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Comment from Hotel Management

24 Feb. 2023 by Matt

Hi Tiarni,Thank you for taking the time to provide feedback after your recent stay. We are sorry to see that on this occasion the stay was not as you expected. Our guest services team are onsite 24/7 and are always happy to assist. We do hope that we get the chance to welcome you back again soon!Regards,Matt

5 out of 5
Check in Process was very good. Lady on reception was extremely pleasant, and the room was fantastic

Posted by on 30 Jan. 2023

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Comment from Hotel Management

3 Feb. 2023 by Raphael

Good Morning Jacob,Thank you for your kind word. I will pass on your feedback to my colleague.Thank you for choosing Meriton and we hope to see you again.Kind regardsRaphael

5 out of 5
Lovely, spacious, clean, well looked after rooms. Staff were lovely to deal with

Posted by on 27 Jan. 2023

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Comment from Hotel Management

28 Jan. 2023 by Matt

Hi Kylie,Thank you very much for your kind review. We are so delighted to see that you enjoyed your stay with us here at Meriton Suites. We hope that we will be able to welcome you back again soon!Regards,Matt

About the Meriton Suites Herschel Street, Brisbane

Location 43 Herschel Street, Brisbane, QLD 4000

Property Features

Meriton Suites Herschel Street, Brisbane offers its guests a spa tub, a sauna, and a fitness center. WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the luxury Meriton Suites Herschel Street, Brisbane. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Brisbane aparthotel is smoke free.

  • 1 building
  • 260 guestrooms or units
  • 74 levels
  • Built in 2013
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Brisbane Roma Street Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Meriton Suites Herschel Street, Brisbane offers 260 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate dining areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room full-sized refrigerators/freezers, microwaves, and espresso makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • Washer and dryer
  • Dining room
  • Sitting area
  • Flat-screen television
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Housekeeping (weekly)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Wheelchair accessible
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the aparthotel include a spa tub, a sauna, and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property charges the following mandatory general deposits per stay, collected at check-in: AUD 100 for Standard and Modern Suite bookings; AUD 200 for 2 Bedroom Altitude Suite bookings; AUD 400 for 3 Bedroom Altitude Suite bookings; and AUD 2,000 for Penthouse bookings.

Bookings for individuals or groups for the purpose of attending parties during Schoolies weeks (mid-November through mid-December annually) are prohibited and will be rejected.

The minimum check-in age is 21 during Schoolies Festival (mid-November through mid-December annually).

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

All bedrooms, except Standard Suites, have a king-zipped bed that can be split into 2 single beds.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit or debit cards, Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • UnionPay
  • Events/parties not allowed
  • Staffed front desk
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 40 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.75 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Meriton Serviced Apartments Herschel Street Apartment Brisbane
  • Meriton Serviced Herschel Street
  • Meriton Serviced Apartments Herschel Street Apartment
  • Meriton Serviced Apartments Herschel Street Brisbane
  • Meriton Serviced Herschel Street Brisbane
  • Meriton Serviced Apartments Herschel
  • Meriton Serviced Herschel
  • Meriton Suites Herschel Street Brisbane Aparthotel
  • Meriton Suites Herschel Aparthotel
  • Meriton Suites Herschel Street Brisbane
  • Meriton Suites Herschel
  • Meriton Serviced Apartments Herschel Street
  • Meriton Serviced Apartments Herschel St
  • Meriton Suites Herschel Street, Brisbane Brisbane
  • Meriton Suites Herschel Street, Brisbane Aparthotel
  • Meriton Suites Herschel Street, Brisbane Aparthotel Brisbane

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.