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4.3 out of 5

"Could do with a remodel. Very out dated but clean and tidy. " More

By a verified traveller on Sat 19 Mar 2022

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Hotel Description

Mantra on Queen places you in the center of Brisbane, within just a 15-minute stroll of popular places like Howard Smith Wharves and Eagle Street Pier. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a spa tub.

You can enjoy free wired Internet, flat-screen TVs, and coffee/tea makers, featured in all 74 soundproofed rooms. Refrigerators, microwaves, and room service make in-room dining convenient. Additionally, safes, hair dryers, and phones are available.

Enjoy the gym and sauna. Additionally, you'll find free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 7 AM and 10 AM. There's also the convenience of self parking.

Within a 20-minute walk of this 4-star Brisbane Central Business District hotel, attractions include Queen Street Mall and Brisbane Botanic Gardens.

Apartment, 1 Bedroom (Weekly Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms (Weekly Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Apartment, 1 Bedroom, River View (Weekly Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

1 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room (Hotel)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mantra on Queen ratings based on 645 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra on Queen

Everyone (364) Couples (216) Business (2) Family (62)
1 out of 5
When we came home after dinner, our hotel door was left wide open (not by us) and the room had been entered into, bed used, bathroom used. Very scary experience.

Posted by on 28 Mar. 2022

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4 out of 5
Could do with a remodel. Very out dated but clean and tidy.

Posted by on 19 Mar. 2022

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Comment from Hotel Management

20 Mar. 2022 by Hannah

Hi Craig, thank you for your review! We are glad you found your stay clean, tidy and suitable for your needs. I will pass your recommendations onto our management team. We hope to be able to welcome you again in the future. Kind regards, Hannah

5 out of 5

Posted by on 21 Feb. 2022

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5 out of 5
Good location. Neat and well appointed room

Posted by on 13 Feb. 2022

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Comment from Hotel Management

15 Feb. 2022 by Hannah

Hi David, Thanks for your 5 star review! We look forward to seeing you again in the future. Kind regards Reception

5 out of 5

Posted by on 12 Feb. 2022

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5 out of 5
The location was fantastic and easy access to Story Bridge, restaurants, and the Queen Street Mall. Staff were fabulous and went out of their way to ensure our needs were met. As a result we had a great weekend and highly recommend for others. Will stay again in the future.

Posted by on 15 Dec. 2021

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Comment from Hotel Management

18 Dec. 2021 by Matthew

Dear Stephen Thank you for your kind review. It is fantastic to hear that you had an enjoyable stay with us. I will pass your feedback onto our staff who I know will use it as motivation to delivering quality customer services to other guests. We look forward to welcoming you back, hopefully, in the near future. Kind regards, Matthew

5 out of 5
Very clean Friendly

Posted by on 21 Nov. 2021

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Comment from Hotel Management

18 Dec. 2021 by Matthew

Dear Gordon. Thank you for your 5 star review. We are glad to hear that you found the hotel clean and that our staff were friendly. We look forward to welcoming you back in the future. Kind regards, Matthew

5 out of 5
I made a late booking the night before for my daughter to stay for her 21st birthday, the room was on the 21st floor and the view was amazing as was the king bed all to herself:)

Posted by on 14 Nov. 2021

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Comment from Hotel Management

16 Nov. 2021 by Zane

Hi Grainne, Thank you for such a lovely review, I'm so glad to hear you all had a great night. Happy 21st! Best Wishes, Zane

5 out of 5
The staff member that was on Patra was helpful and so nice couldn’t help but to buy her a bottle of wine she she was so nice I will be back

Posted by on 7 Nov. 2021

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Comment from Hotel Management

18 Dec. 2021 by Matthew

Dear Don. Thank you for your 5 star review. I am glad to hear that you found our staff friendly, especially Petra. We look forward to welcoming you back in the future. Kind regards, Matthew

5 out of 5
Helpful staff room was clean and tidy

Posted by on 17 Sep. 2021

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Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. As a guest of Mantra on Queen, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. Event space at this hotel measures 1900 square feet (177 square meters). The eco-friendly Mantra on Queen also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Brisbane hotel is smoke free.

  • 74 guestrooms or units
  • 30 levels
  • 1900 sq ft of conference space
  • 177 sq m of conference space
  • Built in 1999
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Brisbane Fortitude Valley Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mantra on Queen offers 74 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Brisbane hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.

Mantra on Queen has a restaurant on site.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 18 per person (approximately)
  • Self parking fee: AUD 20 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Queen
  • Mantra Queen Aparthotel
  • Mantra Queen Aparthotel Brisbane
  • Mantra Queen Brisbane
  • Mantra On Queen Brisbane
  • Mantra Queen Hotel Brisbane
  • Mantra Queen Hotel
  • Mantra on Queen Hotel
  • Mantra on Queen Brisbane
  • Mantra on Queen Hotel Brisbane

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.