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4.3 out of 5

"Good fun playing Jenga, welcoming staff. Good location for river restaurants " More

By a verified traveller on Thu 05 Mar 2020

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at Mantra on Queen. Within just a 15-minute stroll, you'll find popular places like Howard Smith Wharves and Eagle Street Pier. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a spa tub.

Free wired Internet, flat-screen TVs, and coffee/tea makers are featured in all 74 rooms. Refrigerators, microwaves, and room service make in-room dining convenient. Additionally, safes, hair dryers, and phones are available.

Enjoy the fitness center and sauna. Additionally, you'll find free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 7 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle.

Within a 15-minute walk of this 4-star Brisbane Central Business District hotel, attractions include Story Bridge and King George Square.

Room (Hotel)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$119* Per night/room 4 Oct. - 5 Oct.

Apartment, 1 Bedroom (Unserviced)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms (Unserviced)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Apartment, 1 Bedroom, River View (Unserviced)

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

1 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mantra on Queen ratings based on 669 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra on Queen

Everyone (382) Couples (221) Business (2) Family (65)
5 out of 5

Posted by on 7 Jun. 2020

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Comment from Hotel Management

9 Jun. 2020 by Toby C

Hello Anonymous Thank you for sharing your feedback from your stay with us at Mantra on Queen, I am delighted to read of your experience. The team and I look forward to seeing you again next time you travel to Brisbane. Kind Regards Toby Charlton General Manager

2 out of 5
Only weekly room service If you needed extra soap etc you had to ask reception

Posted by on 13 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by Toby C

Hello, Thanks for sharing your feedback from your stay with us at Mantra on Queen. I am disappointed to read your feedback. On looking at the rate your booked with the Hotel, the rate you booked only includes weekly housekeeping only. Please make sure that your check your confimation when travelling. Kind Regards Toby Charlton General Manager

4 out of 5
Good fun playing Jenga, welcoming staff. Good location for river restaurants

Posted by , from Central Victoria on 5 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by Toby C

Hello G&L, Thank you for sharing your feedback from your stay with us at Mantra on Queen, I am delighted to read of your experience. The team and I look forward to seeing you again next time you travel to Brisbane. Kind Regards Toby Charlton General Manager

2 out of 5
Well below par of other Mantra properties. Small rooms, uncomfortable beds.

Posted by on 12 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by Toby C

Hello, Thanks for sharing your feedback from your stay with us at Mantra on Queen. I am disappointed to read your feedback and would welcome you to contact the Hotel directly to further discuss your feedback. Kind Regards Toby Charlton General Manager

4 out of 5

Posted by on 6 Feb. 2020

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Comment from Hotel Management

10 Feb. 2020 by Toby C

Hello, Thanks for your feedback from your recent experience at Mantra on Queen; we are delighted you had an enjoyable stay and look forward to seeing you again soon. Kind Regards Toby Charlton General Manager

5 out of 5

Posted by on 2 Feb. 2020

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Comment from Hotel Management

6 Feb. 2020 by Toby C

Hello, Thank you for sharing your feedback from your stay with us at Mantra on Queen, I am delighted to read of your experience. The team and I look forward to seeing you again next time you travel to Brisbane. Kind Regards Toby Charlton General Manager

5 out of 5
Everything was great l give it 10 out of 10 l Highly recommend anybody to stay there

Posted by on 10 Jan. 2020

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Comment from Hotel Management

11 Jan. 2020 by Mantra on Queen Reception

Thanks for staying with us. We appreciate your feedback! We are looking forward to meet you again.

3 out of 5
Good location and nice room. Asked for our towels to be replaced. Not only did they not replace towels room was not serviced either. Difficult to contact reception from room dialing 9. Tried 4 times before we got an answer

Posted by on 27 Nov. 2019

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Comment from Hotel Management

5 Dec. 2019 by Toby C

Hello, Thanks for taking the time to share your comments, we appreciate your feedback and look forward to seeing you back at Mantra on Queen next time you travel. Kind Regards Toby Charlton General Manager

4 out of 5
Central location pleasant staff. Comfortable bed with plenty of pillows

Posted by on 22 Oct. 2019

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Comment from Hotel Management

30 Oct. 2019 by TobyC

Hello, Thank you for your feedback from your stay with us at Mantra on Queen. I am delighted to read of your enjoyable experience and look forward to seeing you again next time you’re in Brisbane. Kind Regards Toby Charlton General Manager

3 out of 5
Check in was relatively quick, however there is limited parking available in the hotel car park. This was noted in the listing, but the front desk staff member had trouble naming and providing information about alternative car parks that could be used - was only able to give directions to one, which we parked at, and were charged $66 for an overnight park about 500m from the hotel. Perhaps a list of alternative car parking areas with directions, distances and prices would be useful for staff to provide visitors. Hotel was also advertised as having “free WiFi” however was advised on check in that was only for members of their loyalty program. Considering parking bumped up our overnight stay to over $250, I probably could have booked a more modern stay elsewhere. That being said, the hotel was clean and the beds were comfortable. Our booking included a buffet breakfast which was good quality with a variety of options. It only cost us $10 to Uber to Southbank and it’s within walking distance of lots of nice eateries and bars.

Posted by , from QLD on 16 Sep. 2019

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Comment from Hotel Management

18 Sep. 2019 by Toby C

Hello Nikki Thank you for sharing your feedback from your stay with us at Mantra on Queen, we appreciate your feedback, and without it we cannot improve our service and facilities. The team and I look forward to seeing you again next time you travel to Brisbane. Kind Regards Toby Charlton General Manager

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. As a guest of Mantra on Queen, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. Event space at this hotel measures 1900 square feet (177 square meters). The luxury Mantra on Queen also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Brisbane hotel is smoke free.

  • 74 guestrooms or units
  • 30 levels
  • 1900 sq ft of conference space
  • 177 sq m of conference space
  • Built in 1999
  • Dining venue
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Computer for guest use
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi , WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Brisbane, QLD Airport (BNE) (17.1 km / 10.7 mi)
  • Train station: Brisbane Fortitude Valley Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Mantra on Queen offers 74 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones.

  • In-room dining
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.

Mantra on Queen has a restaurant on site.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 18 per person (approximately)
  • Fee for wireless Internet in public areas: AUD 25 per 24-hour period (rates may vary)
  • Self parking fee: AUD 20 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Queen
  • Mantra Queen Aparthotel
  • Mantra Queen Aparthotel Brisbane
  • Mantra Queen Brisbane
  • Mantra On Queen Brisbane
  • Mantra Queen Hotel Brisbane
  • Mantra Queen Hotel
  • Mantra on Queen Hotel
  • Mantra on Queen Brisbane
  • Mantra on Queen Hotel Brisbane

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.