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4.2 out of 5

"The rooms were clean and tidy " More

By a verified traveller on Mon 06 Nov 2023

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Hotel Description

Mantra on Queen puts you in the center of Brisbane, 2.9 km (1.8 mi) from XXXX Brewery and 1.3 km (0.8 mi) from Roma Street Parkland. Highlights at this hotel include an outdoor swimming pool, a spa tub, and a sauna.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and has a 24-hour front desk. Additionally, you'll find laundry facilities, a computer station, and express check-out. There's also the convenience of self parking.

This 4-star Brisbane Central Business District hotel is 1.5 km (0.9 mi) from Treasury Casino and 2.1 km (1.3 mi) from South Bank Parklands.

Room (Hotel)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$168* Per night/room 2 Apr. - 3 Apr.

Apartment, 1 Bedroom (Weekly Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom Apartment (Weekly Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Apartment, 1 Bedroom, River View (Weekly Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

1 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mantra on Queen ratings based on 647 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra on Queen

Everyone (366) Couples (215) Business (2) Family (62)
4 out of 5
The rooms were clean and tidy

Posted by on 6 Nov. 2023

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3 out of 5
The rooms need to be badly updated. Light coming in from around the door at night was bright so made it hard to sleep. Very basic for the price

Posted by on 19 Oct. 2023

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1 out of 5
Paid for one of the 'nicer' rooms. The floor smelt like stale vomit, the wifi didn't work, the clothes dryer didn't work and the parking was full. I was then redirected to another carpark which cost $138 for 2 days. And anytime any of these issues were brought to the counter staffs attention. Nothing happened. My room and parking for 2 adults cost around $850 for 2 nights. Biggest rip off I've ever experienced with a hotel. After complaining to the staff, I was told they'll be in contact to rectify it but still no phone call. Do yourself a favour and choose somewhere else, the Mantra on Queen is 3 star at best

Posted by on 9 Jul. 2023

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Comment from Hotel Management

9 Jul. 2023 by Mantra on Queen staff

Hi William, We deeply apologise for the issues with your stay and your experience. Our manager will be reaching out with you to discuss these issues.

2 out of 5
Our room was ok, great view but I think I paid extra for that. The rooms bathroom was tiny and had ants in it. We only had 2 towels when we booked for 3 guests. It’s on a noisy street with a pub below and the windows don’t reduce the noise. No parking so had to park down the road and walk back. No restaurants on site or breakfast. The pool area and exterior of building is very run down. Staff were ok, not super friendly. Would not come back again.

Posted by on 2 Jul. 2023

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4 out of 5
Great service small carpark

Posted by on 25 May 2023

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4 out of 5
Although it's called Mantra on Queen, the main entrance is not on Queen Street but around the back. I would not have felt comfortable returning to the hotel after dark due to the area and poorly lit access. On the good side, it was beautifully clean, and the bed was supremely comfortable. I also really appreciated the quality toiletries in sustainable (refillable) bottles.

Posted by on 2 Mar. 2023

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Comment from Hotel Management

11 Mar. 2023 by Vinnie

Dear Catherine,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Vinnie NguyenReception Team

4 out of 5
Comfortable beds, clean and soundproof rooms. Friendly and professional staff. Perfect location if visiting Johnny Ringos as it’s right next door basically.

Posted by on 5 Feb. 2023

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Comment from Hotel Management

4 Apr. 2023 by Mantra on Queen team

Dear Steven,Thank you for your review! Great to read we ticked so many boxes for you.

4 out of 5
An entire unit with kitchen and washing machine and room to move around, was much better than just having a bedroom with kitchenette - which I have previously booked elsewhere. Can always count on Mantra to be consistent and comfortable. Loved the sauna and the location close to the River and walking tracks as well as the city. A great place to stay for work or pleasure.

Posted by on 29 Oct. 2022

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4 out of 5

Posted by on 12 Aug. 2022

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4 out of 5

Posted by on 14 Apr. 2022

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Property Features

As a guest of Mantra on Queen, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1905 square feet (177 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and laundry facilities are also featured at the business-friendly Mantra on Queen. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Brisbane hotel is smoke free.

  • 74 guestrooms or units
  • 30 levels
  • Meeting rooms
  • 1905 sq ft of conference space
  • 177 sq m of conference space
  • Built in 1999
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Computer for guest use
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Brisbane Fortitude Valley Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mantra on Queen offers 74 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Brisbane hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 20 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Queen
  • Mantra Queen Aparthotel
  • Mantra Queen Aparthotel Brisbane
  • Mantra Queen Brisbane
  • Mantra On Queen Brisbane
  • Mantra Queen Hotel Brisbane
  • Mantra Queen Hotel
  • Mantra on Queen Hotel
  • Mantra on Queen Brisbane
  • Mantra on Queen Hotel Brisbane

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.