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3.9 out of 5

"It is a great location to everywhere in the Brisbane CBD. I had great customer service and a great apartment " More

By a verified traveller on Sun 31 May 2020

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Hotel Description

At Abbey on Roma Hotel & Apartments you'll be within just a 10-minute stroll of popular attractions like Queen Street Mall and Roma Street Parkland. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi.

All 70 individually furnished rooms feature balconies, TVs, and coffee/tea makers. Refrigerators, irons/ironing boards, and desks are also available. Weekly housekeeping is available.

This smoke-free hotel offers free WiFi in public areas, express check-out, and dry cleaning/laundry services. Other amenities include a coffee shop/café and laundry facilities. On weekday mornings cooked-to-order breakfast is served between 6:00 AM and 1:00 PM. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 3-star Brisbane Central Business District hotel include Brisbane City Hall and King George Square.

Deluxe Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Abbey on Roma Hotel & Apartments ratings based on 415 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Abbey on Roma Hotel & Apartments

Everyone (289) Couples (94) Business (3) Students (1) Family (29)
3 out of 5
It is a great location to everywhere in the Brisbane CBD. I had great customer service and a great apartment

Posted by on 31 May 2020

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Comment from Hotel Management

1 Jun. 2020 by Front Office Manager

Thank you for your review.

3 out of 5
Wonderful views, spacious, friendly staff, comfortable, and easy access.

Posted by , from Hobart on 18 Feb. 2020

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Comment from Hotel Management

20 Feb. 2020 by Front Office Manager.

Thank you for your review

2 out of 5
Not enough coffee tea and no bisciuts.several lights did not work

Posted by , from Brisbane on 16 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by front office manager

Thank you for your review Rhonda.

4 out of 5
Spacious. Microwave was dirty. Left at 4:30am in the morning. Instructions were to take your rubbish with you. No bin where there was supposed to be one.

Posted by , from Newcastle on 20 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by Front Office Manager

Thank you for your review

5 out of 5
Very handy to Roma Street Train Station and also close to Brisbane CBD

Posted by on 16 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by front office manager.

Thank you for your review

3 out of 5
THe location was great. The room was old and dirty particularly the bathroom. The shower had very cracked tiles, dust and mould spores in the vents and the the shower/bath. Every time we left the room we had to get our keys recoded which also meant we couldn’t get out the car garage (lucky someone else was leaving). We paid for a room to sleep 3 and child was given the sofa bed, this was in a terrible state with springs popping out everywhere. On departure we left a bag in the room however the hotel didn’t even call to let’s us know even though they knew which room it came out of.

Posted by , from Canberra on 11 Jan. 2020

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Comment from Hotel Management

12 Jan. 2020 by Manager.

Thank you for your review,

5 out of 5

Posted by on 7 Jan. 2020

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Comment from Hotel Management

8 Jan. 2020 by front office manager.

Thank you for your review

4 out of 5

Posted by on 5 Jan. 2020

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Comment from Hotel Management

5 Jan. 2020 by front office manager

Thank you

2 out of 5
Older place that needs an upgrade Stained carpets, leaky taps, burn marks on bedside tables etc

Posted by on 29 Dec. 2019

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Comment from Hotel Management

5 Jan. 2020 by front office manager

thank you

5 out of 5
Very pleasant staff at reception and check-in procedure went smoothly. Early morning departure was not a priblem

Posted by on 23 Dec. 2019

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Comment from Hotel Management

23 Dec. 2019 by front office manager

Thank you for your review.

About the Abbey on Roma Hotel & Apartments

Location 160 Roma Street, Brisbane, QLD 4000

Property Features

There's a coffee shop/café on site. WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and multilingual staff are also featured at Abbey on Roma Hotel & Apartments. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Brisbane hotel is smoke free.

  • 70 guestrooms or units
  • 16 levels
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Brisbane, QLD Airport (BNE) (18.7 km / 11.6 mi)
  • Train station: Brisbane Roma Street Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Abbey on Roma Hotel & Apartments offers 70 accommodations with irons/ironing boards and complimentary toiletries. Rooms open to balconies. These individually furnished accommodations include desks. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided weekly.

  • Private balcony
  • Separate bedroom
  • Television
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM and 1:00 PM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 3:00 PM
  • Saturday - Sunday: 8:00 AM - noon
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 9 AM-6 PM on Sundays and 9 AM-5 PM on Public Holidays.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 3:00 PM
  • Saturday - Sunday: 8:00 AM - noon
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 20 for adults and AUD 20 for children (approximately)
  • Self parking fee: AUD 20 per night
  • Early check-in fee: AUD 20.00 (subject to availability)
  • Rollaway bed fee: AUD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Abbey Apartments Brisbane
  • Abbey Brisbane
  • Abbey Roma Hotel Apartments Brisbane
  • Abbey Roma Hotel Apartments
  • Abbey Roma Brisbane
  • Abbey Roma
  • Abbey On Roma & Apartments
  • Abbey on Roma Hotel Apartments
  • Abbey on Roma Hotel & Apartments Hotel
  • Abbey on Roma Hotel & Apartments Brisbane
  • Abbey on Roma Hotel & Apartments Hotel Brisbane

You should know

  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.