Bridgewater Apartments Deals & Reviews (Brisbane, AUS)

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Bridgewater Apartments, Brisbane, current page

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4.2 out of 5

Very good!

See all 310 Wotif Reviews

"Upon arrival our check in was mixed up. Manager wasn’t wearing a mask during mandatory mask wearing, regardless of numerous signs around the foyer. Ge ... " More

By a verified traveller on Sat 10 Apr 2021

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Hotel Description

Bridgewater Apartments places you in the center of Brisbane, within just a 15-minute stroll of St Vincent's Hospital Brisbane and Howard Smith Wharves. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a TV with cable channels, and each apartment features a balcony, a coffee/tea maker, and a ceiling fan. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A hair dryer, a phone, and an iron/ironing board are also available. Weekly housekeeping is available.

The restaurant, Story Bridge Hotel, is open for breakfast, lunch, and dinner. Enjoy the fitness center, spa tub, and sauna. Added amenities include free WiFi in public areas and laundry facilities. There's also self parking, along with the convenience of a free ferry terminal shuttle.

Places within a 30-minute walk of this 4-star Kangaroo Point aparthotel include Story Bridge and Brisbane Botanic Gardens.

Studio Apartment Private Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

AU$146* Per night/room 24 May - 25 May

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms, 2 Bathrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Apartment, 3 Bedrooms, 2 Bathrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Bridgewater Apartments ratings based on 310 Verified Reviews

Review Summary

4.2 out of 5 4.0 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 3.5 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Bridgewater Apartments

3 out of 5

Upon arrival our check in was mixed up. Manager wasn’t wearing a mask during mandatory mask wearing, regardless of numerous signs around the foyer. General repair of the room was poor

Posted by a verified traveller on 10 Apr. 2021

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Comment from Hotel Management

12 Apr. 2021 by Amanda

Thank you for your review. We take the health and safety of our residents and guests very seriously and am unsure why one of our staff would not be wearing a mandatory mask and do apologise for this. We appreciate your feedback on the room as we are currently working with our apartment owners on a refurbishment project.

5 out of 5

Posted by a verified traveller on 14 Feb. 2021

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Comment from Hotel Management

24 Feb. 2021 by Amanda

Thank you for your review!

2 out of 5

Had a one night stay in a "suite" and it was like stepping back to the 90s, as that's the last time the room was updated. One of the worst beds I've ever stayed on - just a worn out spring mattress. Furnishings were old and cheap. Blinds were broken. Aircon control only had half a display so had to guess what settings it was on. Check in experience was terrible as there were two different sets of reception times listed in the confirmation and when I rang, they gave me a another closing time. Wanted to charge me an extra $15 for parking even though every apartment already has a carpark available. Very disappointing all round.

Posted by Rod, from Gold Coast on 1 Feb. 2021

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Comment from Hotel Management

8 Feb. 2021 by Amanda

Good morning Rod, Thank you for taking the time to review your stay. I have updated our check in information online to ensure the information is correct on all platforms The studio room you stayed in has just been painted and had the blinds and carpet replaced along with a new bed.

4 out of 5

Pleasant check-in. Room a little tired. Location quite nice.

Posted by a verified traveller on 6 Jan. 2021

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Comment from Hotel Management

7 Jan. 2021 by Amanda

Thank you for your review!

3 out of 5

All the car parks had other people car in them. Don’t answer the phone

Posted by a verified traveller on 17 Oct. 2020

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Comment from Hotel Management

21 Oct. 2020 by Amanda

Thank you for your review! Reception staff are available until 5pm weekdays and 3pm Saturdays. Outside of these hours our phones are diverted to a call centre who will pass on any onsite issues directly to our onsite manager to attend to. I am not sure why your call/s were not answered or what happened so please accept our apologies. Being so close to the city we do find residents and the odd guest may take advantage of our parking and this makes it harder for us to manage although we will always do our best to provide an alternative car space.

3 out of 5

Tried to check in on a Saturday afternoon and reception was closed. The room was satisfactory but not for the price we paid. The foxtel advertised didnt work, the shower head needs replacing, the sliding doors need to be fixed or replaced. The facilities advertised were there; however they were crammed into a space that wouldnt have been comfortable if we were planning to stay longer than one night. The only positive thing I have to say is that the car parking was easy to use and they did give us a late check out with no extra cost. I wouldnt recommend this location for any extended stays, but for one night where sleeping and showering before an event is concerned it was ok.

Posted by a verified traveller on 23 Aug. 2020

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Comment from Hotel Management

25 Aug. 2020 by Amanda

Good morning Anonymous, Thank you for your review and really appreciate your feedback. As we do not stay in the rooms we do rely on our guests to provide important feedback as this assists us greatly in areas requiring improvement. Upon receiving your review maintenance has attended the unit and fixed the sliding door and foxtel. We do send each guest a message 24 hours prior to arrival so all guests are aware of our limited office hours and we can best prepare for late check ins. Our studio rooms are definitely not designed for long stays however do provide all necessary facilities.

4 out of 5

The location was fabulous & secure parking. Easy walk to cafes & restaurants!

Posted by a verified traveller on 30 Jul. 2020

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Comment from Hotel Management

31 Jul. 2020 by Amanda

Thank you for your review!

3 out of 5

Posted by a verified traveller on 27 Jul. 2020

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Comment from Hotel Management

31 Jul. 2020 by Amanda

Thank you for your review!

4 out of 5

Large unit and great location! Yes to check in with secure parking.

Posted by SAP, from Brisbane on 1 Apr. 2020

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Comment from Hotel Management

13 Apr. 2020 by Amanda

Thank you for you review!

5 out of 5

Great location, on site parking, reasonable pricing

Posted by a verified traveller on 24 Mar. 2020

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Comment from Hotel Management

3 Apr. 2020 by Amanda

Thank you for your review!

About the Bridgewater Apartments

Location 55 Baildon Street, Kangaroo Point, QLD 4169

Property Features

As a guest of Bridgewater Apartments, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. Public spaces have free WiFi. Tour/ticket assistance, barbecue grills, and a vending machine are also featured at Bridgewater Apartments. Parking is available for a fee. This 4-star Brisbane aparthotel is smoke free.

1 building
30 guestrooms or units
12 levels
Built in 1998
1 conference room
Dry cleaning
Self-service laundry
Front desk (limited hours)
Storage area for luggage
Tour and ticket information
Concierge
Convenience store
Garden
BBQ grill(s)
Outdoor picnic space
ATM
Elevator
No smoking on site

Family Friendly Amenities

Family property
Outdoor pool
Free WiFi
Kitchen
Grocery/convenience store
Laundry facilities
Washer/dryer
Refrigerator
Microwave

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

Train station: Brisbane Fortitude Valley Station (2.2 km / 1.4 mi)
Property shuttles: Free ferry terminal shuttle
Parking: Self parking available for a surcharge

Room Amenities

Bridgewater Apartments offers 30 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. Televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

In-room kitchen
Washer and dryer
Private balcony
Separate bedroom
Television
Cable channels
Refrigerator
Microwave
Oven
Stove
Dishwasher
Coffee maker
Kitchenware
Rollaway beds (surcharge)
Housekeeping (weekly)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Air conditioning
Ceiling fan
Ensuite bathroom

Food & Drink

Story Bridge Hotel - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Hotel Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 8:30 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 8 AM-3 PM on Saturdays and 9 AM to noon on Sundays. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. All guests are required to present a valid government-issued ID card at check-in.

The front desk at this property is open daily from 8:30 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

Check-out by 10 AM

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for AUD 50.0 per day.
Cribs (infant beds) are available for AUD 5.5 per day.

Pet Policy

No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Contactless check-out is available.

Parking height restrictions apply
Debit cards not accepted
Staffed front desk
Property uses a professional cleaning service
Property is cleaned with disinfectant
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Property confirms they are implementing guest safety measures
Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Secured self parking fee: AUD 15 per day
Crib (infant bed) fee: AUD 5.5 per day
Rollaway bed fee: AUD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Bridgewater Apartments Kangaroo Point
Bridgewater Kangaroo Point
Bridgewater Apartments Apartment Kangaroo Point
Bridgewater s Kangaroo Point
Bridgewater Apartments Aparthotel
Bridgewater Apartments Kangaroo Point
Bridgewater Apartments Aparthotel Kangaroo Point

You should know

Registered guests are the only ones allowed to be in guestrooms.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

Bridgewater Apartments