4.4 out of 5

"Staying at this hotel is such a pleasure and nice and easy experience. The staff or so friendly and helpful. Nothing is a problem. The hotel is modern ... " More

By a verified traveller on Wed 05 Sep 2018

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Hotel Description

A luxury stay in the heart of Spring Hill awaits you at Hotel Grand Chancellor Brisbane. Within just a 15-minute stroll, you'll find Roma Street Parkland and Queen Street Mall. Highlights at this romantic hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

All 230 rooms feature TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and safes. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Additionally, hairdryers, phones, and irons/ironing boards are available.

The restaurant, Frescos Restaurant, is open for breakfast, lunch, and dinner. Business travelers can take advantage of a conference centre and meeting rooms. Additionally, you'll find free WiFi in public areas, a fitness centre, and a coffee shop/café. Each morning buffet breakfast is available. There's also the convenience of self parking.

Places within a 30-minute walk of this 4.5-star Spring Hill hotel include Chinatown Mall and Brunswick Street Mall.

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$109 per night

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Grand Chancellor Brisbane ratings based on 1,006 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Grand Chancellor Brisbane

Everyone (692) Couples (244) Business (16) Family (49) Other (1)
4 out of 5
Nice quite room, enjoyed the buffet breakfast but crumpets would be nice.

Posted by on 15 Dec 2018

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Comment from Hotel Management

17 Dec 2018 by Peter Yared- Area General Manager QLD

Dear Guest, I appreciate you taking the time to share your feedback after your recent stay. It was pleasing to read you enjoyed your stay, particularly our food and beverage outlets and comfortable rooms. We look forward to welcoming you back on your next visit to Brisbane. Kind regards, Peter Yared, Area General Manager - QLD

5 out of 5

Posted by on 15 Dec 2018

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2 out of 5
No safe in the room. the beds felt like they were from the last century. other than that was fine . but i will not be staying there again

Posted by on 7 Dec 2018

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5 out of 5
Great hotel. Greeted with a free lemonade on arrival. Pool on roof with an amazing view and lots of places to sit.

Posted by , from QLD on 23 Nov 2018

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Comment from Hotel Management

26 Nov 2018 by Peter Yared- Area General Manager QLD

Dear Cassie, Thanks so much for your 5 star review. I'm so pleased that enjoyed your stay with us, and that you found our team friendly and helpful and enjoyed our rooftop pool. We look forward to welcoming you back on your next visit to Brisbane. Kind regards, Peter Yared, Area General Manager - QLD

4 out of 5

Posted by on 19 Nov 2018

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4 out of 5

Posted by on 19 Nov 2018

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5 out of 5
It was a great hotel to stay. Will definitely stay there again

Posted by , from Cairns on 17 Nov 2018

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Comment from Hotel Management

19 Nov 2018 by Peter Yared- Area General Manager QLD

Dear Seba, Thank you for taking the time to write your very complimentary review. It was so nice to read all the lovely things you experienced during your stay with us, something that we pride ourselves on. We look forward to welcoming you back soon. Kind regards, Peter Yared, Area General Manager - QLD

5 out of 5
Nice hotel, lovely food. Good experience. Thanks very much.

Posted by , from Gold Coast on 11 Nov 2018

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Comment from Hotel Management

14 Nov 2018 by Peter Yared- Area General Manager QLD

Dear Mirja, I appreciate you taking the time to share your feedback after your recent stay. It was pleasing to read you enjoyed your stay, particularly our food and beverage outlets and overall experience. We look forward to welcoming you back on your next visit to Brisbane. Kind regards, Peter Yared, Area General Manager - QLD

4 out of 5
Nice hotel walking distance from city and railway station

Posted by on 4 Nov 2018

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Comment from Hotel Management

5 Nov 2018 by Robert Hickie - Hotel Manager

Dear Traveler, Thank you for taking the time to bring the events of your recent stay to my attention. Your feedback and opinions regarding your stay are very valuable to us. We encourage feedback from our guests, whether good or bad, as it enables us to define the areas that have been a positive experience as well as giving us the important opportunity to address areas that are of particular concern. We are pleased to hear that you found our hotel centrally located from the city and the railway station. Again thank you for your review. We hope to welcome you again soon. Kind regards, Robert Hickie Hotel Manager

3 out of 5
Lovely hotel, great location, good facilities. Excellent view!

Posted by , from Marlborough NZ on 27 Oct 2018

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Comment from Hotel Management

28 Oct 2018 by Peter Yared- Area General Manager QLD

Dear Caro, Thank you for taking the time to write your very complimentary review. It was so nice to read all the lovely things you experienced during your stay, especially the location, our facilities and excellent views of Brisbane. We look forward to welcoming you back soon. Kind regards, Peter Yared, Area General Manager - QLD

About the Hotel Grand Chancellor Brisbane

Location 23 Leichhardt St, Spring Hill, QLD 4000

Property Features

Hotel Grand Chancellor Brisbane offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury Hotel Grand Chancellor Brisbane also features tour or ticket assistance, concierge services, and on-site laundry facilities. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Spring Hill hotel.

  • 230 guestrooms or units
  • 11 levels
  • 6 conference rooms
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Brisbane, QLD (BNE) (16.1 km / 10 mi)
  • Train station: Brisbane Central Station (1.2 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Grand Chancellor Brisbane offers 230 forms of air-conditioned accommodation with minibars and a safe. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Spring Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Frescos Restaurant – This restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

A security deposit of either $200 cash or $100 by credit card is required upon check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 28.50 for adults and AUD 12.00 for children (approximately)
  • Self-parking fee: AUD 20 per night (in/out privileges)
  • Late check-out fee: AUD 30.00 (subject to availability)
  • Rollaway bed fee: AUD 40.00 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Grand Chancellor Brisbane
  • Hotel Grand Chancellor Brisbane Spring Hill
  • Grand Chancellor
  • Grand Chancellor Brisbane Spring Hill
  • Chancellor Brisbane Spring Hi

You should know

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 4-device limit.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.