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Hotel Grand Chancellor Brisbane

Property class: 4

Photo gallery for Hotel Grand Chancellor Brisbane

Outdoor pool, pool loungers
Property entrance
Executive King Room
Property amenity
Outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$180
includes taxes & fees
27 Apr - 28 Apr

Explore the area

View map
23 Leichhardt St, Cnr Wickham Terrace, Spring Hill, QLD, 4000
  • Place, St. Andrew's War Memorial Hospital
    ‪2 min walk‬
  • Place, Roma Street Parkland
    ‪3 min walk‬
  • Place, Queen Street Mall
    ‪12 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪16 min drive‬

Room options

Deluxe King Room With Balcony

  • Sleeps 2

View all photos for Superior King Room-High Floor with Balcony

In-room safe, desk, soundproofing, iron/ironing board

Superior King Room-High Floor with Balcony

  • Sleeps 2

View all photos for Deluxe Twin Room With Balcony

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room With Balcony

  • Sleeps 3

View all photos for Deluxe King Room with Balcony

In-room safe, desk, soundproofing, iron/ironing board

Deluxe King Room with Balcony

8.8 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Living area

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room with Balcony

Deluxe Twin Room with Balcony

Deluxe Twin Room with Balcony

9.2 out of 10
Wonderful
(22 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive King Room

Executive King Room

Executive King Room

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds OR 2 King Beds

View all photos for Superior King Room - High Floor with Balcony

In-room safe, desk, soundproofing, iron/ironing board

Superior King Room - High Floor with Balcony

8.8 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

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About the area

Brisbane

Hotel Grand Chancellor Brisbane places you in the centre of Brisbane, within just a 5-minute stroll of Roma Street Parkland and within 15 minutes of Queen Street Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Frescos Restaurant, is open for breakfast, lunch and dinner. Enjoy the gym and pool loungers. Business amenities include meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 4-property class Spring Hill hotel include Chinatown Mall and Tivoli.

What's nearby

  • St. Andrew's War Memorial Hospital - 2 min walk - 0.2 km
  • Roma Street Parkland - 3 min walk - 0.3 km
  • Brisbane Private Hospital - 5 min walk - 0.5 km
  • Queen Street Mall - 12 min walk - 1.0 km
  • Suncorp Stadium - 3 min drive - 1.9 km

Getting around

  • Brisbane Central Station - 9 min walk
  • Brisbane Airport (BNE) - 15 min drive

Restaurants

  • ‪Sportsman Hotel - ‬4 min walk
  • ‪The Garden Room - ‬6 min walk
  • ‪Frescos Restaurant - ‬1 min walk
  • ‪Knowhere Brisbane - ‬5 min walk
  • ‪The Alliance Hotel - ‬7 min walk

About this property

Hotel Grand Chancellor Brisbane

Hotel Grand Chancellor Brisbane offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Hotel Grand Chancellor Brisbane also features tour/ticket assistance, concierge services, and laundry facilities. Parking is available for a fee.

This 4-star Brisbane hotel is smoke free.

  • 230 guestrooms or units
  • 11 levels
  • Conference rooms
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Grand Chancellor Brisbane offers 230 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Electric car charging station on site
  • Parking on site (AUD 30 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 35 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Frescos Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 30.00
Express check-out available

Special check-in instructions

The property charges 3.18 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 35 for adults and from AUD 19 for children
  • Self-parking fee: AUD 30 per night (in/out privileges)
  • Late check-out fee: AUD 30.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 3.18 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This hotel only accepts chip-and-PIN credit cards for on-site payments. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.


We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Hotel Grand Chancellor Brisbane Spring Hill
Hotel Grand Chancellor Brisbane
Grand Chancellor Brisbane Spring Hill
Grand Chancellor Brisbane
Hotel Grand Chancellor Brisbane Hotel
Hotel Grand Chancellor Brisbane Spring Hill
Hotel Grand Chancellor Brisbane Hotel Spring Hill

Frequently asked questions

What is the cancellation policy at Hotel Grand Chancellor Brisbane?

Hotel Grand Chancellor Brisbane offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Grand Chancellor Brisbane?

As of 26 Apr 2026, prices found for a 1-night stay for 2 adults at Hotel Grand Chancellor Brisbane on 27 Apr 2026 start from AU$180, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Grand Chancellor Brisbane?

Yep, Hotel Grand Chancellor Brisbane has a self car park with in/out privileges for AUD 30 per night. A self car park is also available, for a fee.

Are there any beaches close to Hotel Grand Chancellor Brisbane?

The closest beach to Hotel Grand Chancellor Brisbane is Shorncliffe Beach (16.6 km).

Does Hotel Grand Chancellor Brisbane have a pool?

Hotel Grand Chancellor Brisbane has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Hotel Grand Chancellor Brisbane serve breakfast?

Yeah, buffet brekkie is available on weekdays between 6:30 AM and 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Grand Chancellor Brisbane?

No, Hotel Grand Chancellor Brisbane does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Grand Chancellor Brisbane?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Grand Chancellor Brisbane?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Grand Chancellor Brisbane?

No, only service animals are allowed.

Hotel Grand Chancellor Brisbane Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 999 reviews
Rating 8 - Good. 283 out of 999 reviews
Rating 6 - Okay. 79 out of 999 reviews
Rating 4 - Poor. 39 out of 999 reviews
Rating 2 - Terrible. 18 out of 999 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Exactly what I was looking for.
Stayed 1 night in Mar 2026

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and tidy upon arrival. Staff were really friendly and professional.
Stayed 1 night in Mar 2026

6/10 Okay

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Room was ok - I tried to upgrade my room but was unable as they were booked out Staff were very friendly & welcoming
Stayed 4 nights in Feb 2026

2/10 Terrible

Caroline

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived before 2pm, and they were unable to accomodate earlier check-in. However, we did the credit card and id process, yet they never thought to call us past 2pm to tell us our room was ready. At 3pm when back, they never even bothered delivering our checked in luggage up to the rooms to be there upon arrival! So, no considerate forward planning for a 4.5 start hotel. On top of this, all sanitiser stations had no hand sanitiser in them, and were not replenished when asked (until the next day) ! Lastly, the bathrooms were in need of renovating and cleaning with piles of dust pertruding out of the fan. So, when fan was on, lord knows what was circulating! They would not honour a later check-out when asked. Until of course, I then told them to come up and inspect the state of the fan. Only then, did we get a later check-out and moved to another room. So, I would not stay there again at all !
Stayed 1 night in Feb 2026

10/10 Excellent

Barb

Liked: Cleanliness, amenities, property conditions & facilities
Incredibly helpful front desk reception. Knowledge of local area
Stayed 1 night in Feb 2026

10/10 Excellent

kiah

Liked: Cleanliness, property conditions & facilities
yes
Stayed 1 night in Jan 2026

8/10 Good

Stacey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and the staff went out of their way to assist us
Stayed 1 night in Jan 2026

6/10 Okay

Mary-Ellen

Liked: Staff & service, amenities
I felt I had selected the property on the basis of free parking - this was disputed. Absolutely no negotiating with staff. I was simply viewed as incorrect. No apology nothing.
Stayed 1 night in Jan 2026

8/10 Good

Dianne

Stayed 1 night in Dec 2025

10/10 Excellent

Kim

Stayed 2 nights in Dec 2025

8/10 Good

sungjei

Stayed 2 nights in Dec 2025

10/10 Excellent

Chiechefulam

Liked: Cleanliness
All good
Stayed 1 night in Oct 2025

8/10 Good

Trent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy great price
Stayed 1 night in Dec 2025

8/10 Good

Janet

Stayed 2 nights in Dec 2025

10/10 Excellent

Ella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful. Room was nice with a very comfortable bed. It was also nice and quiet.
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, just wish breakfast was available earlier, but otherwise it was perfect
Stayed 1 night in Dec 2025

10/10 Excellent

stephen

Stayed 1 night in Nov 2025

4/10 Poor

Simon

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked three rooms for six people and rang ahead to confirm bed arrangements, as instructed by the hotel. On arrival, staff said there was no record of the call and were unwilling to help, instead suggesting a $40 roll-away bed. After returning from a concert, we discovered the rooms were allocated incorrectly and had to swap them ourselves. Key cards were not updated, resulting in one guest being locked out for nearly an hour late at night, with staff showing little urgency or care. Bathrooms were tiny and not very clean, breakfast service was unfriendly, and coffee was poor. Overall, a very disappointing stay due to poor communication and customer service. Would not return.
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Stayed 1 night in Dec 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to all -trains, shops, food & venues
Stayed 1 night in Nov 2025

10/10 Excellent

Graham

Travelled with group
Liked: Cleanliness, staff & service, amenities
ALL GOOD - THATS WHY WE COME BACK.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We always enjoy our stay at HGC.
Stayed 1 night in Nov 2025

10/10 Excellent

Tracey

Business traveller
Liked: Cleanliness, staff & service, amenities
Upgrade room, good room service. Staff friendly. Parking easy. Good for work stay.
Stayed 1 night in Nov 2025

6/10 Okay

simone

Stayed 1 night in Nov 2025

8/10 Good

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and the staff were exceptionally great
Stayed 1 night in Nov 2025