4.4 out of 5

"Staying at this hotel is such a pleasure and nice and easy experience. The staff or so friendly and helpful. Nothing is a problem. The hotel is modern ... " More

By a verified traveller on Wed 05 Sep 2018

Enter dates to see availability

Hotel Description

A luxury stay in the heart of Spring Hill awaits you at Hotel Grand Chancellor Brisbane. Within just a 15-minute stroll, you'll find Roma Street Parkland and Queen Street Mall. Highlights at this romantic hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

All 230 rooms feature TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and safes. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Additionally, hairdryers, phones, and irons/ironing boards are available.

The restaurant, Frescos Restaurant, is open for breakfast, lunch, and dinner. Additionally, you'll find free WiFi in public areas, a fitness centre, and a conference centre. Each morning buffet breakfast is available. There's also the convenience of self parking.

Places within a 30-minute walk of this 4.5-star Spring Hill hotel include Chinatown Mall and Suncorp Stadium.

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$123 per night

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Grand Chancellor Brisbane ratings based on 1,019 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Grand Chancellor Brisbane

Everyone (700) Couples (247) Business (16) Family (51) Other (1)
5 out of 5
Close proximity to where we wanted to go It was within walking distance to facilities that we required

Posted by on 22 Feb. 2019

Was this review helpful to you?
5 out of 5
The staff were more than accommodating and the unit was ver clean.

Posted by on 21 Feb. 2019

Was this review helpful to you?
5 out of 5
Rooms clean, comfortable and modern. Staff very professional and friendly. Dining room is excellent. Best beer battered chips we've ever had.

Posted by on 19 Feb. 2019

Was this review helpful to you?
Comment from Hotel Management

20 Feb. 2019 by Peter Yared- Area General Manager QLD

Dear Guest, I appreciate you taking the time to share your feedback after your recent stay. It was pleasing to read you enjoyed your stay, particularly our food and beverage outlets, comfortable rooms and friendly staff. We look forward to welcoming you back on your next visit to Brisbane. Kind regards, Peter Yared, Area General Manager - QLD

5 out of 5
Love this place. Staff are always friendly and helpful and the room is always perfect. Always stay here when I'm in town.

Posted by on 18 Feb. 2019

Was this review helpful to you?
Comment from Hotel Management

20 Feb. 2019 by Peter Yared- Area General Manager QLD

Dear Guest, Thank you for taking the time to write your review and for your continued loyalty. It was fantastic to read that on your last visit the team were still able to exceed your expectations. In this industry, consistency is the key to success so it is so pleasing to see that we are not only maintaining, but improving on our high standards. We look forward to welcoming you back again the near future. Kind regards, Peter Yared, Area General Manager - QLD

4 out of 5
Good parking Options , restaurant looked very nice pity we did not have the time there to use it.

Posted by on 13 Feb. 2019

Was this review helpful to you?
Comment from Hotel Management

18 Feb. 2019 by Peter Yared- Area General Manager QLD

Dear Guest, Thank you for taking the time to write your very complimentary review. It was so nice to read all the lovely things you experienced during your stay, our parking options with free parking offered on Friday, Saturday and Sundays. We look forward to welcoming you back soon. Kind regards, Peter Yared, Area General Manager - QLD

4 out of 5
Great location and facility My room had too much early morning traffic noise and A/C struggled to cool room

Posted by on 11 Feb. 2019

Was this review helpful to you?
Comment from Hotel Management

13 Feb. 2019 by Robert Hickie - Hotel Manager

Dear Guest, Thank you for taking the time to bring the events of your recent stay to my attention. Your feedback and opinions regarding your stay are very valuable to us. We encourage feedback from our guests, whether good or bad, as it enables us to define the areas that have been a positive experience as well as giving us the important opportunity to address areas that are of particular concern. We apologise for the early morning traffic noise and the air conditioning unable to cool the room in a timely manner. We have passed on your review to our maintenance team to check the air conditioning system. Again thank you for your review. We hope to welcome you again soon. Kind regards, Robert Hickie Hotel Manager

5 out of 5
Had a pleasant stay . Free parking over the weekends .

Posted by on 28 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

30 Jan. 2019 by Peter Yared- Area General Manager QLD

Dear Guest, Thanks so much for your 5 star review. I'm so pleased that you enjoyed your stay with us. We look forward to welcoming you back on your next visit to Brisbane. Kind regards, Peter Yared, Area General Manager - QLD

4 out of 5
Easy to go to South Bank and close to Suncorp stadium. Very friendly staff

Posted by on 20 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

22 Jan. 2019 by Peter Yared- Area General Manager QLD

Dear Guest, Thank you for taking the time to write your very complimentary review. It was so nice to read all the lovely things you experienced during your stay, especially the location and the service from our friendly and helpful staff, something that we pride ourselves on. We look forward to welcoming you back soon. Kind regards, Peter Yared, Area General Manager - QLD

4 out of 5
great spot. centrally located for access to the CBD and Suncorp stadium. would recommend this hotel

Posted by on 20 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

22 Jan. 2019 by Peter Yared- Area General Manager QLD

Dear Guest, Thank you for taking the time to write your very complimentary review. It was so nice to read all the lovely things you experienced during your stay, especially the location, something that we pride ourselves on. We look forward to welcoming you back soon. Kind regards, Peter Yared, Area General Manager - QLD

4 out of 5
Nice Close to the centrum.THe room very clean The beds comfort.

Posted by on 16 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

18 Jan. 2019 by Peter Yared- Area General Manager QLD

Dear Guest, I appreciate you taking the time to share your feedback after your recent stay. It was pleasing to read you enjoyed your stay, particularly the location and the comfortable rooms. We look forward to welcoming you back on your next visit to Brisbane. Kind regards, Peter Yared, Area General Manager - QLD

About the Hotel Grand Chancellor Brisbane

Location 23 Leichhardt St, Spring Hill, QLD 4000

Property Features

Hotel Grand Chancellor Brisbane offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury Hotel Grand Chancellor Brisbane also features tour or ticket assistance, concierge services, and laundry facilities. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Spring Hill hotel.

  • 230 guestrooms or units
  • 11 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Brisbane, QLD (BNE) (16.1 km / 10 mi)
  • Train station: Brisbane Central Station (1.2 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Grand Chancellor Brisbane offers 230 forms of air-conditioned accommodation with minibars and a safe. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Spring Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Frescos Restaurant – This restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

A security deposit of either $200 cash or $100 by credit card is required upon check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 28.50 for adults and AUD 12.00 for children (approximately)
  • Self-parking fee: AUD 20 per night (in/out privileges)
  • Late check-out fee: AUD 30.00 (subject to availability)
  • Rollaway bed fee: AUD 40.00 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Grand Chancellor Brisbane
  • Hotel Grand Chancellor Brisbane Spring Hill
  • Grand Chancellor
  • Grand Chancellor Brisbane Spring Hill
  • Chancellor Brisbane Spring Hi

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 4-device limit.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.