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4.4 out of 5

"Clean rooms good staff good location comfortable bed " More

By a verified traveller on Wed 02 Sep 2020

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at Hotel Grand Chancellor Brisbane. Within just a 15-minute stroll, you'll find Roma Street Parkland and Queen Street Mall. Highlights at this romantic hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

You can enjoy TVs with cable channels, and all 230 rooms feature free WiFi, coffee/tea makers, and safes. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Additionally, hair dryers, phones, and irons/ironing boards are available.

The restaurant, Frescos Restaurant, is open for breakfast, lunch, and dinner. Other amenities include free WiFi in public areas, a fitness center, and a conference center. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking.

Places within a 30-minute walk of this 4-star Spring Hill hotel include Chinatown Mall and Suncorp Stadium.

Staycation – Deluxe Room inc. Sparkling Wine, Ploughman’s Board, Parking and a 12pm

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Grand Chancellor Brisbane ratings based on 347 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Grand Chancellor Brisbane

Everyone (262) Business (1) Couples (51) Family (22)
4 out of 5
Clean rooms good staff good location comfortable bed

Posted by , from Gympie on 2 Sep. 2020

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Comment from Hotel Management

3 Sep. 2020 by HGC Brisbane

Hi Jason, Thanks so much for taking the time to review your stay. Great to hear you had a good experience and we hope to welcome you back soon!

5 out of 5

Posted by on 30 Aug. 2020

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Comment from Hotel Management

3 Sep. 2020 by HGC Brisbane

Thank you for your 5/5 Review! It's great to see we met your expectations and hope to see you again soon.

5 out of 5

Posted by on 15 Aug. 2020

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Comment from Hotel Management

3 Sep. 2020 by HGC Brisbane

Thank you for your 5/5 Review! It's great to see we met your expectations and hope to see you again soon.

5 out of 5
Such a unique top of the range experience :) would recommend to couples / families and the single traveller

Posted by , from Cairns on 2 Aug. 2020

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Comment from Hotel Management

3 Sep. 2020 by HGC Brisbane

Hi Jason, Thanks for your kind words and it's wonderful to hear that you had a great stay. We hope to welcome you back again soon.

5 out of 5
Staff lovely.and the room was very clean We had a great time

Posted by , from Brisbane on 2 Aug. 2020

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Comment from Hotel Management

9 Sep. 2020 by HGC Brisbane

Hi Rachelle, We really apprecite you taking the time to give us such a great review. Thank you and so glad you had a great time.

5 out of 5

Posted by on 2 Aug. 2020

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Comment from Hotel Management

9 Sep. 2020 by HGC Brisbane

Thank you for your 5 / 5 Star Rating!

5 out of 5
Friendly, clean, comfortable, great view of the city

Posted by , from Brisbane on 1 Aug. 2020

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Comment from Hotel Management

9 Sep. 2020 by HGC Brisbane

Hi Darlene, Thanks for taking the time to give us such great feedback! We are happy to hear you enjoyed your stay - and do agree that the views are pretty special!

5 out of 5
Very clean was very impressed staff extremely friendly just a very nice hotel bed very comfortable bathroom was the cleanest seen in a long time even shower head was lovely bathroom looked recently renovated great coffee too The only thing is I think the room could do with some more modern deco carpet couch etc We will be back very impressed

Posted by , from Gold Coast on 1 Aug. 2020

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Comment from Hotel Management

9 Sep. 2020 by Belinda

Hi Belinda - thank you for you lovely review! We appreciate your feedback regarding the carpet and will be sure to take this on board. It's great to hear that you had such an enjoyable stay as we look forward to seeing you again!

5 out of 5
Hotels are clean, tidy, lovely to stay in and spacious. The hotel staff are lovely and friendly. Lots of car parks. And close to the city. Really enjoyed my stay at the hotel.

Posted by , from Sunshine Coast, QLD on 28 Jul. 2020

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Comment from Hotel Management

3 Sep. 2020 by HGC Brisbane

Hi Chanele, Thank you for taking the time to post such a great review! We are so pleased to hear that you had a great stay and look forward to welcoming you back again some time soon.

5 out of 5
Clean safe and comfortable. Friendly staff, late checkout and free parking.

Posted by , from Coffs Harbour on 23 Jul. 2020

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Comment from Hotel Management

3 Sep. 2020 by HGC Brisbane

Hi Jennen, Thank you for your 5/5 review! It's great to hear that we met your expectations and we hope to see you again soon.

About the Hotel Grand Chancellor Brisbane

Location 23 Leichhardt St, Spring Hill, QLD 4000

Property Features

Hotel Grand Chancellor Brisbane offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The luxury Hotel Grand Chancellor Brisbane also features tour/ticket assistance, concierge services, and laundry facilities. Parking is available for a fee. This 4-star Brisbane hotel is smoke free.

  • 230 guestrooms or units
  • 11 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Brisbane, QLD Airport (BNE) (16.3 km / 10.2 mi)
  • Train station: Brisbane Central Station (1.6 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Grand Chancellor Brisbane offers 230 air-conditioned accommodations with minibars and safes. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Frescos Restaurant - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 18.95 for adults and AUD 12.00 for children (approximately)
  • Self parking fee: AUD 20 per night (in/out privileges)
  • Late check-out fee: AUD 30.00 (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 3.18 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Grand Chancellor Brisbane Spring Hill
  • Hotel Grand Chancellor Brisbane
  • Grand Chancellor Brisbane Spring Hill
  • Grand Chancellor Brisbane
  • Hotel Grand Chancellor Brisbane Hotel
  • Hotel Grand Chancellor Brisbane Spring Hill
  • Hotel Grand Chancellor Brisbane Hotel Spring Hill

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 4-device limit.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.