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4.3 out of 5

"The property was conveniently located in the CBD, the staff were very helpful and friendly " More

By a verified traveller on Thu 24 Nov 2022

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at Oaks Brisbane Festival Suites. Within a short 5-minute stroll, you'll find Queen Street Mall and Museum of Brisbane.

You can enjoy a flat-screen TV with cable channels, and each apartment features a washer/dryer, free WiFi, and a balcony. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A sitting area, wired Internet, and a DVD player are also available.

Enjoy the outdoor swimming pool, gym, spa tub, and sauna. Added amenities include free WiFi in public areas, a 24-hour front desk, and barbecue grills. There's also the convenience of self parking.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$269* Per night/room 11 Dec. - 12 Dec.

Executive Apartment, 2 Bedrooms (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Apartment 2 Bedroom, Holiday Special (No Room Cleaning)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Executive Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Upgrade Special - Apartment 2 Bedroom (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Apartment, 2 Bedrooms, River View

Bed Count 2 King Beds Maximum Occupancy 5 Max

Oaks Brisbane Festival Suites ratings based on 1,041 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Brisbane Festival Suites

Everyone (601) Couples (205) Business (8) Family (210)
5 out of 5
The property was conveniently located in the CBD, the staff were very helpful and friendly

Posted by on 24 Nov. 2022

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Comment from Hotel Management

26 Nov. 2022 by Oaks Brisbane Festival Suites

Thank you for your review. We are pleased to hear that you enjoyed our location and found our staff friendly and helpful. We are looking forward to accommodating you again in the near future.Kind Regards,

3 out of 5
View from room was an old carpark

Posted by on 3 Nov. 2022

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Comment from Hotel Management

6 Nov. 2022 by Oaks Brisbane Festival Suites

Thank you for your review. We apologise that we were unable to offer you a view during your recent stay. We hope to accommodate you again in the near future.Kind Regards,

5 out of 5
Huge apartment comfortable and clean. Enjoyed the pool and spa.

Posted by on 31 Oct. 2022

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Comment from Hotel Management

6 Nov. 2022 by Oaks Brisbane Festival Suites

Thank you for your review. We are pleased that you found our accommodation clean, spacious and comfortable. We are looking forward to accommodating you again in the near future.Kind Regards,

3 out of 5
Room was dark and next to a construction site so there was a bit of noise. On the last night there was sound from the person above us that went all night long and kept us up which was horrendous. It literally sounded like they were moving furniture. Location is great though. One street back from Queen Street Mall which was really convenient. But overall was a pretty mediocre room for the price paid.

Posted by on 29 Sep. 2022

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Comment from Hotel Management

1 Oct. 2022 by Oaks Brisbane Festival Suites

Thank you for your review. We apologise about the noise disturbance you experienced during your stay. We are however pleased that you enjoyed our location. We hope to accommodate you again in the near future.Kind Regards,

5 out of 5
It was nice stay. Reception staff was really nice and helpful.

Posted by on 24 Sep. 2022

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Comment from Hotel Management

1 Oct. 2022 by Oaks Brisbane Festival Suites

Thank you for your review. We are pleased to hear that you enjoyed your stay and found our staff helpful.Kind Regards,

3 out of 5
The property is looking tired and worn. There is an odd smell in reception and also throughout the floors. The beds are comfortable and the furniture in the 2 bedroom apartment were adequate. The top of the fridge in room 39.07 was covered in dust. I will try the other property in Charlotte Street, Brisbane next time.

Posted by on 21 Aug. 2022

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Comment from Hotel Management

5 Sep. 2022 by Oaks Brisbane Festival Suites

Thank you for your review. We apologise for the cleaning issues you experienced during your stay. We have addressed these with our housekeeping team. We hope to accommodate you again in the near future.Kind Regards,

3 out of 5
We were on the 16th floor and the construction noise was still very present. Otherwise the Room was nice - beds were comfy.

Posted by on 20 Jul. 2022

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Comment from Hotel Management

23 Jul. 2022 by Katie

Thank you for your feedback regarding your recent stay. We are so glad you enjoyed your stay with us and the level of service provided. Thank you for your feed back regarding construction noise. Kind Regards, Oaks Festival Suites

5 out of 5
Location and facilities are great

Posted by on 30 Jun. 2022

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Comment from Hotel Management

2 Jul. 2022 by Cory-Rose

Hello Megan, Thank you for the excellent review. We hope to welcome you back again soon. Kind Regards

5 out of 5
Well equipped, lounge and deck and pool. Comfortable.

Posted by on 20 Jun. 2022

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Comment from Hotel Management

24 Jun. 2022 by Cory-Rose

Hello Sue, Thank you very much for the excellent review! We are delighted you enjoyed our facilities & hope to welcome you back again soon. Kind Regards,

5 out of 5
Great price! Great Location! Great Rooms! Will definitely recommend to friends & will definitely be back ☺️

Posted by on 9 Jun. 2022

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Comment from Hotel Management

9 Jun. 2022 by Cory-Rose

Hello Sherry, Thank you very much for the excellent review. We genuinely appreciate the feedback & hope to welcome you back soon. Kind Regards,

About the Oaks Brisbane Festival Suites

Location 108 Albert Street, Brisbane, QLD 4000

Property Features

As a guest of Oaks Brisbane Festival Suites, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. WiFi is free in public spaces. The luxury Oaks Brisbane Festival Suites also features barbecue grills, dry cleaning/laundry services, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Oaks Brisbane Festival Suites was completed in September 2018. This 4.5-star Brisbane apartment is smoke free.

  • 1 building
  • 139 guestrooms or units
  • 41 levels
  • Built in 2006
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Wired internet access - surcharge

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Brisbane Central Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Brisbane Festival Suites offers 139 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Accommodations at this 4.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Renovation of all guestrooms was completed in September 2018.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Sitting area
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Wheelchair accessible
  • Wardrobe or closet

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired Internet: AUD 18.00 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AUD 18.00 per 24-hour period (rates may vary)
  • Self parking fee: AUD 39 per night
  • Crib (infant bed) fee: AUD 20.0 per stay
  • Rollaway bed fee: AUD 49.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Festival Oaks
  • Festival Towers
  • Festival Towers Oaks
  • Oaks Festival
  • Oaks Festival Towers
  • Oaks Festival Towers Apartment
  • Oaks Festival Towers Apartment Brisbane
  • Oaks Festival Towers Brisbane
  • Oaks Towers
  • Oaks Festival Hotel
  • Oaks Festival Towers Hotel Brisbane
  • Oaks Festival Hotel
  • Oaks Festival Towers
  • Oaks Festival Towers Brisbane
  • Oaks Brisbane Festival Suites Brisbane
  • Oaks Brisbane Festival Suites Apartment
  • Oaks Brisbane Festival Suites Apartment Brisbane

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.