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4.3 out of 5

"Spacious apartment with nice view of river " More

By a verified traveller on Wed 29 Sep 2021

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at Oaks Brisbane Festival Suites. Within a short 5-minute stroll, you'll find Queen Street Mall and Brisbane Botanic Gardens. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, a balcony, and a sitting area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Wired Internet, a DVD player, and a hair dryer are also available.

Enjoy the gym, spa tub, and sauna. Added amenities include free WiFi in public areas, a 24-hour front desk, and barbecue grills. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Brisbane Central Business District property include Museum of Brisbane and King George Square.

Apartment, 1 Bedroom (No Housekeeping Service)

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$124* Per night/room 31 Oct. - 1 Nov.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Apartment, 2 Bedrooms (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Apartment 2 Bedroom, Holiday Special (No Room Cleaning)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Executive Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Upgrade Special - Apartment 2 Bedroom (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Oaks Brisbane Festival Suites ratings based on 1,002 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Brisbane Festival Suites

Everyone (590) Couples (194) Business (8) Family (199)
4 out of 5
Spacious apartment with nice view of river

Posted by on 29 Sep. 2021

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Comment from Hotel Management

1 Oct. 2021 by Cory-Rose

Thanks for recent review - we appreciate your feedback and hope to see you back at Oaks Festival Suites again one day! Kind Regards

5 out of 5
The location of the hotel and size of the rooms

Posted by on 26 Sep. 2021

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Comment from Hotel Management

26 Sep. 2021 by Oaks Brisbane Festival Suites

Hi Christopher, Thank you for taking the time to provide positive feedback on your recent stay! We hope to see you again soon.

5 out of 5
Good location, plenty of room

Posted by on 25 Sep. 2021

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Comment from Hotel Management

26 Sep. 2021 by Oaks Brisbane Festival Suites

Hello John! Thank you for your fantastic review! We hope to see you again soon.

5 out of 5
The property was in a very central position. Easy to access. It was clean and modern with everything you could possibly need

Posted by on 5 Sep. 2021

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Comment from Hotel Management

13 Sep. 2021 by Oaks Brisbane Festival Suites

Hi Cindy, Thank you for your glowing review! We appreciate your feedback and hope to see you again very soon.

4 out of 5
Excellent position. Roomy apartments. Parking a bit pricy.

Posted by on 8 Jul. 2021

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Comment from Hotel Management

8 Jul. 2021 by Kerryn

Thank you for your feedback regarding your recent stay. We are so glad you enjoyed your stay with us and the level of service provided. We look forward to welcoming you back to Oaks Festival Suites again soon. Kind Regards

3 out of 5
Love the location and space but disappointed about not being advised of controlled bomb blasting when booking!!!!! The construction noise affected our stay.

Posted by on 5 Jul. 2021

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Comment from Hotel Management

8 Jul. 2021 by Kerryn

Thank you for your valuable feedback regarding your recent stay. Please allow me to apologise for any shortfalls that you experienced during your stay. Please reach out to us if you would like to discuss your concerns further. Kind Regards

1 out of 5
Confirmation of booking did not recognise as error in booking Which lead to great disappointment Error should have been identified at telephone confirmation of booking

Posted by on 26 Jun. 2021

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Comment from Hotel Management

27 Jun. 2021 by Kerryn

Thank you for your valuable feedback regarding your recent stay. Please allow me to apologise for any shortfalls that you experienced during your stay. Please reach out to us if you would like to discuss your concerns further.

4 out of 5

Posted by on 13 Jun. 2021

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Comment from Hotel Management

27 Jun. 2021 by Kerryn

Thanks for recent review - we appreciate your feedback and hope to see you back at Oaks Festival Suites again one day!

5 out of 5
The light/fan in the en-suite is exceptionally loud.

Posted by on 30 May 2021

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Comment from Hotel Management

5 Jun. 2021 by Oaks Festival Suites

Thanks for recent review - we appreciate your feedback and hope to see you back at Oaks Festival Suites again one day!

5 out of 5

Posted by on 30 May 2021

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Comment from Hotel Management

10 Jun. 2021 by Kerryn

Thanks for your excellent review - we cannot wait to welcome you back again in the near future!

About the Oaks Brisbane Festival Suites

Location 108 Albert Street, Brisbane, QLD 4000

Property Features

As a guest of Oaks Brisbane Festival Suites, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. WiFi is free in public spaces. The luxury Oaks Brisbane Festival Suites also features barbecue grills, dry cleaning/laundry services, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Brisbane apartment is smoke free.

  • 1 building
  • 139 guestrooms or units
  • 41 levels
  • Built in 2006
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Wired internet access - surcharge

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Brisbane Central Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Brisbane Festival Suites offers 139 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Accommodations at this 4.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Renovation of all guestrooms was completed in September 2018.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Sitting area
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 18.00 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 18.00 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AUD 18.00 per 24-hour period (rates may vary)
  • Self parking fee: AUD 35 per night
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 49.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Festival Oaks
  • Festival Towers
  • Festival Towers Oaks
  • Oaks Festival
  • Oaks Festival Towers
  • Oaks Festival Towers Apartment
  • Oaks Festival Towers Apartment Brisbane
  • Oaks Festival Towers Brisbane
  • Oaks Towers
  • Oaks Festival Hotel
  • Oaks Festival Towers Hotel Brisbane
  • Oaks Festival Hotel
  • Oaks Festival Towers
  • Oaks Festival Towers Brisbane
  • Oaks Brisbane Festival Suites Brisbane
  • Oaks Brisbane Festival Suites Apartment
  • Oaks Brisbane Festival Suites Apartment Brisbane

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.