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4.3 out of 5

"When we arrived and checked in we got 1 bedroom executive bur there was none left so we got upgraded to a 2 bedroom executive instead. The view was be ... " More

By a verified traveller on Thu 05 May 2022

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at Oaks Brisbane Festival Suites. Within a short 5-minute stroll, you'll find Queen Street Mall and Brisbane Botanic Gardens. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, a balcony, and a sitting area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Wired Internet, a DVD player, and a coffee/tea maker are also available.

Enjoy the gym, spa tub, and sauna. Added amenities include free WiFi in public areas, a 24-hour front desk, and barbecue grills. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Brisbane Central Business District property include Museum of Brisbane and King George Square.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$214* Per night/room 29 May - 30 May

Executive Apartment, 2 Bedrooms (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Apartment 2 Bedroom, Holiday Special (No Room Cleaning)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Executive Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Upgrade Special - Apartment 2 Bedroom (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Apartment, 1 Bedroom (B&B)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Oaks Brisbane Festival Suites ratings based on 1,030 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Brisbane Festival Suites

Everyone (600) Couples (202) Business (8) Family (205)
5 out of 5
When we arrived and checked in we got 1 bedroom executive bur there was none left so we got upgraded to a 2 bedroom executive instead. The view was beautiful

Posted by on 5 May 2022

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Comment from Hotel Management

5 May 2022 by Cory-Rose

Hello Ofa, Thanks for your excellent review - we cannot wait to welcome you back again in the near future! Kind Regards

2 out of 5
Weird sour smelling from the garbage chute airing in the hallway and even in your room!! You can always smell this unpleasant junk during your stay as complimentary, we have thought about checking out 1 or 2 days earlier after our first night here! If you happen to have a bad sense of smell, well, the two-bedroom apartment we stayed is spacious and clean (at the basic requirement). The interior is like those minimum budget design, if you are expecting fancy hotel room, this is not for you.

Posted by on 30 Apr. 2022

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Comment from Hotel Management

1 May 2022 by Cory-Rose

Hello Jun, Please accept our apologies for any shortfalls you may have experienced during your stay. Please rest assured your comments will be passed on to the relevant departments & we thank you for taking the time to provide detailed feedback.

5 out of 5
Very helpful staff

Posted by on 28 Apr. 2022

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Comment from Hotel Management

28 Apr. 2022 by Cory-Rose

Thank you for your kind words. We look forward to seeing you again, Kind Regards

5 out of 5
I have been a regular Oaks stayer for the last 5years. My very first stay wasn’t so great but after that it has never disappointed. In all areas and customer service has always been on point 😁

Posted by on 22 Mar. 2022

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Comment from Hotel Management

25 Mar. 2022 by Cory-Rose

Thanks for your excellent review - we cannot wait to welcome you back again in the near future! Kind Regards

5 out of 5
Close to everything, clean rooms and helpful staff.

Posted by on 21 Mar. 2022

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Comment from Hotel Management

25 Mar. 2022 by Cory-Rose

Thanks for your excellent review - we cannot wait to welcome you back again in the near future! Kind Regards

5 out of 5
friendly staff, quiet and relaxing

Posted by on 16 Mar. 2022

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Comment from Hotel Management

17 Mar. 2022 by Cory-Rose

Hello Kenneth, Thank you for your kind words. We hope to see you again soon. Kind Regards

4 out of 5
Very well positioned in the heart of Brisbane

Posted by on 28 Feb. 2022

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Comment from Hotel Management

4 Mar. 2022 by Cory-Rose

Hello Mark, Thank you for your review. We hope to welcome you back again soon. Kind Regards,

4 out of 5
I loved the location! Very nice spacious room. Only complaint was when I went to my car in the morning I had a fine on it. However I was never told to display the parking ticket, or I would have. They did wave the fine in the end however it would have been perfect without that at the end.

Posted by on 24 Feb. 2022

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Comment from Hotel Management

4 Mar. 2022 by Cory-Rose

Thanks for recent review - we appreciate your feedback and hope to see you back again one day. Kind Regards,

5 out of 5
Great value for money, located central with close access to everything. Very clean property and fast service 👌 Thank you

Posted by , from Thursday Island on 21 Feb. 2022

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Comment from Hotel Management

24 Feb. 2022 by Cory-Rose

Thanks for your excellent review - we cannot wait to welcome you back again in the near future! Kind Regards

5 out of 5
We requested high floor with city or river views and were not disappointed - 39th floor with expansive views across Brisbane and the river - the balcony was wonderful. The room was well laid out, spacious, light and bright and clean. Comfy beds, quiet sleep. The front desk staff were super friendly and accommodating. We thoroughly enjoyed our stay and wish we could have stayed longer.

Posted by on 21 Feb. 2022

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Comment from Hotel Management

24 Feb. 2022 by Cory-Rose

Thanks for your excellent review - we cannot wait to welcome you back again in the near future! Kind Regards

About the Oaks Brisbane Festival Suites

Location 108 Albert Street, Brisbane, QLD 4000

Property Features

As a guest of Oaks Brisbane Festival Suites, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. WiFi is free in public spaces. The luxury Oaks Brisbane Festival Suites also features barbecue grills, dry cleaning/laundry services, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Brisbane apartment is smoke free.

  • 1 building
  • 139 guestrooms or units
  • 41 levels
  • Built in 2006
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Wired internet access - surcharge

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Brisbane Central Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Brisbane Festival Suites offers 139 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Accommodations at this 4.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Renovation of all guestrooms was completed in September 2018.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Sitting area
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired Internet: AUD 18.00 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AUD 18.00 per 24-hour period (rates may vary)
  • Self parking fee: AUD 39 per night
  • Crib (infant bed) fee: AUD 20.0 per stay
  • Rollaway bed fee: AUD 49.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Festival Oaks
  • Festival Towers
  • Festival Towers Oaks
  • Oaks Festival
  • Oaks Festival Towers
  • Oaks Festival Towers Apartment
  • Oaks Festival Towers Apartment Brisbane
  • Oaks Festival Towers Brisbane
  • Oaks Towers
  • Oaks Festival Hotel
  • Oaks Festival Towers Hotel Brisbane
  • Oaks Festival Hotel
  • Oaks Festival Towers
  • Oaks Festival Towers Brisbane
  • Oaks Brisbane Festival Suites Brisbane
  • Oaks Brisbane Festival Suites Apartment
  • Oaks Brisbane Festival Suites Apartment Brisbane

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.