See all properties
Save
Aparthotel

Oaks Brisbane Festival Suites

4.0 star property
Aparthotel with a sauna, 3-minute walk to Queen Street Mall

Photo gallery for Oaks Brisbane Festival Suites

Outdoor pool, a heated pool
View from room
Desk, laptop workspace, iron/ironing board, cots/infant beds
Desk, laptop workspace, iron/ironing board, cots/infant beds
Desk, laptop workspace, iron/ironing board, cots/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
The current price is AU$219
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
108 Albert Street, Brisbane, QLD, 4000
  • Place, Queen Street Mall
    ‪2 min walk‬
  • Place, Treasury Building
    ‪3 min walk‬
  • Place, Waterfront Brisbane
    ‪5 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪18 min drive‬

Room options

View all photos for Executive Room, 1 Bedroom (B&B)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Executive Room, 1 Bedroom (B&B)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 1 Bedroom (B&B)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Apartment, 1 Bedroom (B&B)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 50 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 1 Queen Bed

View all photos for Apartment, 2 Bedrooms (B&B)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Apartment, 2 Bedrooms (B&B)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 85 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 1 Bedroom (No Housekeeping Service)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Apartment, 1 Bedroom (No Housekeeping Service)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Kitchen (No Housekeeping Service)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Apartment, 2 Bedrooms, Kitchen (No Housekeeping Service)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 85 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Apartment, 1 Bedroom, No Housekeeping

Desk, laptop workspace, iron/ironing board, cots/infant beds

Executive Apartment, 1 Bedroom, No Housekeeping

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Apartment, 2 Bedrooms

Desk, laptop workspace, iron/ironing board, cots/infant beds

Executive Apartment, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
  • 85 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Apartment, 2 Bedrooms (No Housekeeping)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Executive Apartment, 2 Bedrooms (No Housekeeping)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 85 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Apartment

Desk, laptop workspace, iron/ironing board, cots/infant beds

Two Bedroom Apartment

  • Sleeps 5

View all photos for Two Bedroom Executive Room

Desk, laptop workspace, iron/ironing board, cots/infant beds

Two Bedroom Executive Room

  • Sleeps 4

View all photos for Apartment, 2 Bedrooms, River View

Desk, laptop workspace, iron/ironing board, cots/infant beds

Apartment, 2 Bedrooms, River View

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 102 sq m
  • 2 bedrooms
  • River view
  • Sleeps 5
  • 2 King Beds

View all photos for Apartment, 2 Bedrooms, River View (No Housekeeping)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Apartment, 2 Bedrooms, River View (No Housekeeping)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 102 sq m
  • 2 bedrooms
  • River view
  • Sleeps 5
  • 2 King Beds

View all photos for 2 Bedroom River View

Desk, laptop workspace, iron/ironing board, cots/infant beds

2 Bedroom River View

  • Sleeps 4

View all photos for Apartment, 1 Bedroom

Desk, laptop workspace, iron/ironing board, cots/infant beds

Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Kitchen

Desk, laptop workspace, iron/ironing board, cots/infant beds

Apartment, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
  • 85 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

One-Bedroom Apartment-No Houskeeping

  • Sleeps 3

Two-Bedroom Apartment-No Housekeeping

  • Sleeps 5

View all photos for Executive Apartment, 1 Bedroom

Desk, laptop workspace, iron/ironing board, cots/infant beds

Executive Apartment, 1 Bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive One-Bedroom Apartment (High Floor)-No Housekeeping

Desk, laptop workspace, iron/ironing board, cots/infant beds

Executive One-Bedroom Apartment (High Floor)-No Housekeeping

  • Sleeps 3

View all photos for One Bedroom Executive

Desk, laptop workspace, iron/ironing board, cots/infant beds

One Bedroom Executive

  • Sleeps 3

View all photos for One Bedroom Apartment

Desk, laptop workspace, iron/ironing board, cots/infant beds

One Bedroom Apartment

  • Sleeps 3

You may also like

Ad
Dining

Swiss-Belhotel Woolloongabba, Brisbane

Woolloongabba
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 332 reviews
The price is AU$139
includes taxes & fees
5 Jan - 6 Jan 2026
Swiss-Belhotel Woolloongabba, Brisbane

About the area

Brisbane

Oaks Brisbane Festival Suites places you in the centre of Brisbane, within a short 5-minute stroll of Queen Street Mall and Treasury Building. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers. .You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, a balcony and a sitting area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A DVD player, a coffee/tea maker and a hairdryer are also available. .Enjoy the gym, Hot tub and sauna. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and barbecues. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Brisbane Central Business District aparthotel include King George Square and St. Stephens Cathedral.
View more Aparthotels in BrisbaneOpens in a new window

What's nearby

  • Queen Street Mall - 2 min walk - 0.2 km
  • Treasury Building - 3 min walk - 0.3 km
  • King George Square - 5 min walk - 0.5 km
  • Waterfront Brisbane - 5 min walk - 0.5 km
  • Brisbane City Botanic Gardens - 5 min walk - 0.5 km

Getting around

  • Brisbane Central Station - 10 min walk
  • Brisbane Airport (BNE) - 24 min drive

Restaurants

  • ‪Betty’s Burgers - ‬1 min walk
  • ‪Roti Place - ‬1 min walk
  • ‪Beppin - ‬1 min walk
  • ‪The Croft House - ‬1 min walk
  • ‪Nando's - ‬1 min walk

About this property

Oaks Brisbane Festival Suites

Aparthotel with a sauna, 3-minute walk to Queen Street Mall
As a guest of Oaks Brisbane Festival Suites, you'll find an outdoor pool, Access to hot tub, a sauna, and a fitness centre. WiFi is free in public spaces. Oaks Brisbane Festival Suites also features barbecue grills, dry cleaning/laundry services, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Brisbane aparthotel is smoke free.

  • 1 building
  • 147 guestrooms or units
  • 41 levels
  • Built in 2006
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • BBQ grill(s)
  • Lift
  • No smoking on site
Oaks Brisbane Festival Suites offers 147 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Brisbane aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Similar properties

Desk, iron/ironing board, cots/infant beds, rollaway beds
Oaks Brisbane on Charlotte Suites
  • Pool
  • Kitchen
  • Washing machine
  • Dryer
4.3 out of 5, Excellent, 3,022 reviews
The price is AU$219
includes taxes & fees
28 Dec - 29 Dec
Oaks Brisbane on Charlotte Suites

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Heated pool
  • Hot tub
  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (AUD 45 per night)
  • Extended parking on site (AUD 245 per week)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 20 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Phone

Location highlights

  • In a shopping district
  • In the city centre
  • Near a train station

Things to do

  • Bicycle parking
  • Bicycle storage
  • Gym
  • Heated pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 147 units
  • 41 floors
  • At least 80% lighting from LEDs
  • Bicycle parking
  • Bicycle storage
  • Built in 2006
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 45 per night
  • Extended parking fee: AUD 245 per week
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

Property is also known as

Festival Oaks
Festival Towers
Festival Towers Oaks
Oaks Festival
Oaks Festival Towers
Oaks Festival Towers Apartment
Oaks Festival Towers Apartment Brisbane
Oaks Festival Towers Brisbane
Oaks Towers
Oaks Festival Hotel
Oaks Festival Towers Hotel Brisbane
Oaks Festival Hotel

Frequently asked questions

What is the cancellation policy at Oaks Brisbane Festival Suites?

Oaks Brisbane Festival Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Oaks Brisbane Festival Suites?

As of 21 Dec 2025, prices found for a 1-night stay for 2 adults at Oaks Brisbane Festival Suites on 4 Jan 2026 start from AU$219.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Oaks Brisbane Festival Suites?

Yep, Oaks Brisbane Festival Suites has a self car park for AUD 45 per night. A self car park is also available, for a fee. Additionally there is extended parking for AUD 245 per week. Onsite parking is limited.

Are there any beaches close to Oaks Brisbane Festival Suites?

The closest beach to Oaks Brisbane Festival Suites is Shorncliffe Beach (17.4 km).

Does Oaks Brisbane Festival Suites have a pool?

Oaks Brisbane Festival Suites has a heated pool and an outdoor pool.

Does Oaks Brisbane Festival Suites have a waterslide?

No, there is no waterslide at Oaks Brisbane Festival Suites, but Streets Beach is a short 19-minute walk away.

What luxury perks are available at Oaks Brisbane Festival Suites?

Oaks Brisbane Festival Suites features a heated pool, an outdoor pool and 1 hot tub.

What makes Oaks Brisbane Festival Suites a romantic place to stay?

1 hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Oaks Brisbane Festival Suites.

Is Oaks Brisbane Festival Suites family-friendly?

You bet! With amenities such as a BBQ and an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that Oaks Brisbane Festival Suites is a hit with families.

Is there a free airport shuttle available at Oaks Brisbane Festival Suites?

No, Oaks Brisbane Festival Suites does not offer an airport shuttle service.

What time are check-in & check-out at Oaks Brisbane Festival Suites?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Oaks Brisbane Festival Suites?

No, only service animals are allowed.

Oaks Brisbane Festival Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1298 out of 2710 reviews
Rating 8 - Good. 994 out of 2710 reviews
Rating 6 - Okay. 283 out of 2710 reviews
Rating 4 - Poor. 85 out of 2710 reviews
Rating 2 - Terrible. 50 out of 2710 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Travelled with family
Liked: Amenities
Awesome. Close to all shops
Stayed 4 nights in Nov 2025

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly, the room was clean and comfortable.
Stayed 1 night in Nov 2025

8/10 Good

Simone

Liked: Cleanliness, amenities, property conditions & facilities
Nice spacious room with everything we needed. Good location. A few minor hiccups with the room that were sorted promptly and professionally. Thank you.
Stayed 1 night in Nov 2025

6/10 Okay

Marcus

Stayed 1 night in Nov 2025

10/10 Excellent

Gregory

Stayed 2 nights in Oct 2025

10/10 Excellent

ROBERT

Liked: Cleanliness
Good place to stay
Stayed 1 night in Sep 2025

8/10 Good

Tim

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Graeme

Liked: Cleanliness, amenities, property conditions & facilities
Bit disappointed with the 24 hour building right outside my room, hard to get much sleep. Shower in my room was also poor, nothing rates accommodation like a good shower, maybe change the nozzle? Staff were great!
Stayed 3 nights in Sep 2025

6/10 Okay

Ian

Stayed 1 night in Sep 2025

8/10 Good

Stephen

Stayed 2 nights in Aug 2025

10/10 Excellent

Kymberly

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was great and spacious. Very happy overall
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Waking up early to the construction noise , but other then that was really enjoyable stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, room comfort

Great spacious apartment and fantastic location

Oaks Festival Suites was a fantastic location for our family holiday. Central to everything you could want access to and a super spacious apartment meant our toddler didn't go stir crazy. The kitchen and bathrooms served their purpose, but will likely need an update in the near future as they were starting to look very well used, but the bedrooms, living and dining area (enclosed balcony) were all in fantastic condition. Would stay here again if returning to Brisbane.
Stayed 3 nights in Aug 2025

10/10 Excellent

Chris

Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Travelled with family

Tired and smelly

This property is in need of maintenance and is becoming tired. The hotel has a very strong stale cooking smell throughout the building and particularly our room, the smell was intense. Our mattress protector had by the looks coffee spills on it and our aircon didn’t work so we had heaters bought up to the room. Front desk was helpful and attentive but I wouldn’t go back
Stayed 1 night in Aug 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Allyson Kevin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Naomi

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good location. Walking distance to food, shops and bars. Spa and pool nice. Beds comfy. However ‘welcome’ bottle of wine was undrinkable. No hand or pool/spa towels were provided and despite saying 3 single adults were using the room, there were only two king beds so had to pay additional $60 AU for a foldaway. Would have preferred an option when booking to choose two twin beds in one room or at least have a foldaway couch.
Stayed 2 nights in Jul 2025

4/10 Poor

Rod

Travelled with group
Liked: Cleanliness, room comfort

If they could be bothered fixing a problem.......

Good location but that is about it. About 40 story's tall. A wait from a high floor takes 10-15 mins to bottom in peak times. Queues were at the bottom to get to higher floors. We had a safe in our room that was locked upon arrival. A call to reception to get it unlocked resulted in the staff member telling me my room doesn't have one. Funny that I was actually looking at the safe in our room at the time, which I informed her of. About 15 mins later a staff member (from cleaning I think) attended, had no key or electronic unlock system to get into the safe and he said that it couldn't be unlocked. He said that the key might be at reception, maintenance or cleaning but he didn't know. I asked that he check and have someone come and resolve the problem as I had PC equipment, hard drives and jewellery that needed to be placed in there. His answer - OK. I never saw him again or anyone else about the problem. I had to carry all my stuff around Brisbane because this particular place couldn't be bothered to send someone to fix it. I've never had that experience in any of the 1000+ hotels I've stayed at for work and pleasure in my life. There is also a bar fridge in the room (clear glass door type) to place beers etc in. Turned off inside the fridge so not working, and after 10 mins searching for the power point it was located in a rear cupboard and the plug had been pulled from the socket so no one could use it My wife and I will never stay at an Oaks apartment again.
The mysterious safe that apparently doesn't exist!
No plug on the outside. It was located around a back cupboard, plug pulled (and had dust all over it) and looked like it hadn't been plugged in for a long time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Right in the heart of the city centre, fabulous view, heated pool
Stayed 1 night in Jul 2025

8/10 Good

Lindsey

Travelled with group
Liked: Amenities
Amazing property with great customers service and location. TV was not working in the room, heater not working, dryer water licking water. Room was charged, but still heater not working , Hey it's winter
Stayed 1 night in Jul 2025

10/10 Excellent

CJ

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Andrei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place, good views and facilities. Well located, close to everything, fun times!
Stayed 3 nights in Jul 2025

6/10 Okay

Chato

Travelled with family
Liked: Cleanliness

Too noisy

It was pretty good but the view was poor and will fet worse because they are currently building a high rise right next door which will block what remains of the view entirely. There was noise coming from the building site all night and the last night which was a Monday night it was really bad. I can't say tgst was ok fir the price we paid. Looks like tgd building irks will be ongoing for 12 months give or take. So I would avoid this hotel if you want some sleep. How they are allowed to make that much noise at night I have no idea. They shut down parties for less at 9pm but these jokers make industrial scale noise literally all night.
Stayed 4 nights in Jul 2025