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3.9 out of 5

"nice and clean somewhat overpriced " More

By a verified traveller on Tue 05 Mar 2024

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Hotel Description

Brisbane Skytower by CLLIX puts you in the heart of Brisbane, connected to a shopping center and within a 20-minute stroll of Brisbane City Botanic Gardens and Eagle Street Pier. Highlights at this aparthotel include an indoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is soundproofed and features a flat-screen TV with digital channels, along with free WiFi, a dining area, and a sitting area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A hair dryer, an iron/ironing board, and free toiletries are also available. Weekly housekeeping is available.

Enjoy the gym and pool loungers. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Sights within a 20-minute walk of this 4-star Brisbane Central Business District aparthotel include Queen Street Mall and Howard Smith Wharves.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$322* Per night/room 24 Mar. - 25 Mar.

Two Bedroom One Bathroom Apartment – Four Guests (Levels 6 – 39)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Bedroom Two Bathroom Apartment (Levels 6 – 16)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Three Bedroom Two Bathroom Sky High Apartment – Six Guests (Levels 43 - 81)

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

1 Bedroom Accessible Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Two Bathroom Sky High Apartment (Levels 42 - 78)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Brisbane Skytower by CLLIX ratings based on 526 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Brisbane Skytower by CLLIX

Everyone (239) Couples (86) Family (157)
5 out of 5
nice and clean somewhat overpriced

Posted by on 5 Mar. 2024

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Comment from Hotel Management

5 Mar. 2024 by Julben Serrano

Hi Jill, Thank you for your feedback. We're glad to hear that you found our accommodations nice and clean. We strive to maintain high standards of cleanliness to ensure a comfortable stay for our guests.Regarding pricing, we regularly review our rates to ensure they are competitive and reflective of the value we offer. We appreciate your input and will take your comments into consideration as we continue to evaluate our pricing structure.If you have any further feedback or concerns, please don't hesitate to reach out. We value your input and hope to have the opportunity to welcome you back for another stay in the future.Kind Regards,Julben SerranoGeneral Manager

4 out of 5
We stayed on the 71st floor with our 5 children and the view was spectacular particularly at night when the city lights made it magical. It was clean and fresh and very inviting. My only negative was there was no broom, vacuum or dustpan to clean up any messes on the white carpet floor which with 5 young children made it hard as we had to use our hands/fingers to pick things up when a broom or vacuum would have been more practical and easier. The price was on the higher side and for 2 nights stay with a large family it wasn’t really good value. The staff were extremely friendly, helpful and professional which made our stay quite lovely.

Posted by on 12 Feb. 2024

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Comment from Hotel Management

13 Feb. 2024 by Julben Serrano

Hi Katie, Thank you for sharing your experience of staying on the 71st floor of our apartment with your family. We're delighted to hear that you enjoyed the spectacular view, particularly at night, and found the apartment clean, fresh, and inviting.We apologize for the inconvenience regarding the lack of cleaning tools in the apartment. Your feedback is valuable to us, and we will take it into consideration to improve our amenities for future guests, especially those with young children.We understand your concern about the pricing, and we strive to provide competitive rates while maintaining the high quality of our accommodations and services. We appreciate your understanding and hope that despite this, you still had a lovely stay with us.Thank you for acknowledging the friendliness, helpfulness, and professionalism of our staff. We're pleased to hear that they contributed to making your stay enjoyable.We hope to have the opportunity to welcome you and your family back in the future. If there's anything else we can assist you with, please feel free to reach out to us.Kind Regards,Julben SerranoGeneral Manager

5 out of 5
Location, beautiful views and comfy beds

Posted by on 11 Feb. 2024

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Comment from Hotel Management

13 Feb. 2024 by Julben Serrano

Hi Aleisha, We're glad to hear that you enjoyed the location, beautiful views, and comfortable beds during your stay. Your satisfaction is our priority, and we appreciate your positive feedback. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back in the future.Kind Regards,Julben SerranoGeneral Manager

5 out of 5
Very happy to stay here, reception was great. Will recommend to my family and friends visiting Brisbane.

Posted by on 25 Jan. 2024

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Comment from Hotel Management

26 Jan. 2024 by Julben Serrano

Hi Ken, Thank you for your kind words! We're thrilled to hear that you were very happy with your stay, and we appreciate your positive feedback about our reception. It's wonderful to know that you had a great experience.We're grateful for your recommendation to your family and friends visiting Brisbane. If there's anything specific you loved about your stay or if you have additional comments, please feel free to share.Thank you for choosing us, and we look forward to the pleasure of welcoming you, your family, and friends back in the future.Kind Regards,Julben SerranoGeneral Manager

4 out of 5
The pool that was provided for guests was absolutely disgusting, the pool water was very dirty and not clear at all and had band-aids and clumps of hair floating around in it did not feel safe to swim around in and the pool vacuum had obviously not been in it for at least a week or more and was just over all very disappointing as one of the reasons we chose the Brisbane sky tower was for the pool

Posted by on 24 Jan. 2024

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Comment from Hotel Management

26 Jan. 2024 by Nick Moy

Hi Meg,Thank you for your feedback from your recent stay, and apologies for any inconvenience caused.Rest assured, the pools are cleaned and chemically tested daily, however, we will share this feedback with our Pool Contractor to ensure the cleanliness and water quality are always maintained.We do hope to welcome you back to Brisbane Skytower again soon.Kind Regards,Nick MoyHotel Manager

5 out of 5
The views were amazing day and night.

Posted by on 20 Jan. 2024

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Comment from Hotel Management

23 Jan. 2024 by Julben Serrano

Hi Joel, We're delighted to hear that you enjoyed the breathtaking views both day and night! Our goal is to provide our guests with a memorable experience, and it's wonderful to know that the scenery added to your overall enjoyment. If there's anything specific about the views or your stay that stood out to you, we'd love to hear more about it. Thank you for choosing to stay with us, and we hope to welcome you back for more stunning views in the future.Kind Regards,Julben SerranoGeneral Manager

1 out of 5

Posted by on 31 Dec. 2023

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Comment from Hotel Management

23 Jan. 2024 by Julben Serrano

Hi Michael, Thank you for taking the time to provide feedback on your recent experience. We are truly sorry to learn that your stay did not meet your expectations, reflected in the 1 out of 5 rating.Your satisfaction is our top priority, and we take your concerns seriously. We would appreciate any additional details you can provide regarding your specific issues or areas where we fell short. Your insights will help us address and rectify the issues to ensure a better experience for future guests.We apologize for any inconvenience you may have experienced, and we would like to discuss your feedback further. Thank you for bringing these matters to our attention, and we hope to have the opportunity to make amends in the future.Kind Regards,Julben SerranoGeneral Manager

5 out of 5
Well appointed apartment, amazing view and excellent location. Our 2-bedroom apartment on level 61 was spacious and clean. Didn’t have to wait long for lifts. Only negative was queen bed sunk in the middle a little.

Posted by on 29 Dec. 2023

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Comment from Hotel Management

3 Jan. 2024 by Julben Serrano

Hi Julie, Thank you for your feedback and for highlighting the positives of your stay, such as the stunning views, great location, and the spacious, well-maintained apartment. I apologize for the inconvenience caused by the issue with the queen bed. We'll make sure to address this concern promptly to ensure a more comfortable experience for our guests in the future. Your input is valuable, and we appreciate you sharing your experience. If there's anything else we can do to enhance your next stay, please let us know. We look forward to welcoming you back!Kind Regards,Julben SerranoGeneral Manager

5 out of 5

Posted by on 13 Dec. 2023

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Comment from Hotel Management

18 Dec. 2023 by Julben

Hi Brendan,Thank you so much for your wonderful rating. We're thrilled that despite some challenges, you still found your experience worthy of a top score. Your feedback means a lot to us, and we're continuously working to ensure an even better stay for our guests in the future. If there's anything else we can do to enhance your experience next time, please let us know. We look forward to welcoming you back!Kind Regards, Julben Serrano General Manager

5 out of 5
The views was amazing!!!!

Posted by on 8 Dec. 2023

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Comment from Hotel Management

9 Feb. 2024 by Julben Serrano

Hi Jasmine, Thank you for your perfect score! We're delighted to hear that you had a fantastic experience during your stay with us. If there's anything else we can do to enhance your future visits, please don't hesitate to reach out. We look forward to welcoming you back soon!Kind Regards,Julben SerranoGeneral Manager

Property Features

Brisbane Skytower by CLLIX offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A terrace, tour/ticket assistance, and barbecue grills are also featured at Brisbane Skytower by CLLIX. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Brisbane aparthotel is smoke free.

  • 1 building
  • 256 guestrooms or units
  • 90 levels
  • Built in 2019
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Brisbane Central Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Brisbane Skytower by CLLIX offers 256 air-conditioned accommodations with washers/dryers and hair dryers. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries. This Brisbane aparthotel provides complimentary wireless Internet access. 55-inch flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Sitting area
  • Flat-screen television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (heating)
  • Free tea bags/instant coffee
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Surcharges apply for use of the sofa bed in the guestrooms.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. The property is professionally cleaned.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Events/parties not allowed
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brisbane Skytower Apartment

You should know

  • Pool access available from 6 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.