4.5 out of 5

"We had a great experience with our two toddlers staying at the Novotel. . Amazing staff. . Large, clean and quiet rooms. . Great location for f ... " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

A luxury stay in Brisbane Airport awaits you at Novotel Brisbane Airport. You'll be within a 10-minute walk of DFO Brisbane and 4.3 km (2.7 mi) from Doomben Racecourse. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a free area shuttle.

All 157 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like free toiletries. In-room massages, safes, and hairdryers are also available.

The restaurant, Catalina Restaurant, is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the 24-hour fitness centre and sauna. 1292 square feet (120 square metres) of event facilities include conference centres, and other business amenities include a business centre. Added amenities include WiFi in public areas, a 24-hour front desk, and a computer station. Each morning buffet breakfast is served between 5:30 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 4.5-star Brisbane Airport hotel include Portside Wharf and Brisbane Cruise Terminal.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$199 per night

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Novotel Brisbane Airport ratings based on 1,033 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Brisbane Airport

Everyone (655) Couples (214) Business (20) Family (141) Other (2)
3 out of 5
Location next to DFO ease of access via Skygate bus

Posted by on 17 Feb. 2019

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Comment from Hotel Management

20 Feb. 2019 by Jason Pratt

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 23 Jan. 2019

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24 Jan. 2019 by Jason Pratt

Thanks for staying with us. We appreciate your feedback!

5 out of 5
My second stay, and will do so again. Close to airport and DFO.

Posted by on 20 Jan. 2019

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Comment from Hotel Management

20 Jan. 2019 by Jason Pratt

Thanks for staying with us. We appreciate your feedback!

3 out of 5
Room was ok but need clean windows. Swimming place need up great

Posted by on 17 Jan. 2019

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Comment from Hotel Management

20 Jan. 2019 by Jason Pratt

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Great location for easy access to airport. Enjoyed our stay.

Posted by on 15 Jan. 2019

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Comment from Hotel Management

15 Jan. 2019 by Jason Pratt

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Great hotel, clean and very tidy. Staff were happy and helpful. Our dinner entree was nice but the pizza we ordered was not worth eating. I would definitely stay here again though.

Posted by on 14 Jan. 2019

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Comment from Hotel Management

15 Jan. 2019 by Jason Pratt

Thanks for staying with us. We appreciate your feedback!

1 out of 5
Fridge in room broken, lounge suite was filthy, stained carpet, rubbish left in room.

Posted by on 10 Jan. 2019

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Comment from Hotel Management

20 Jan. 2019 by Jason Pratt

We appreciate your feedback and will address the concerns raised. Thanks for staying with us!

3 out of 5
Average hotel, close to the airport that is. a $18 taxi fare away from the terminals!

Posted by , from Piesse Brook, WA au on 7 Jan. 2019

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Comment from Hotel Management

20 Jan. 2019 by Jason Pratt

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4 out of 5
algood quiet and close to shops.easy to airport and dfo.Gym and pool efficent for time spent at hotel.Okkkkkkkkkkkkkkkķkkkkkkkkkkkkkkkkkk

Posted by on 6 Jan. 2019

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Comment from Hotel Management

20 Jan. 2019 by Jason Pratt

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5 out of 5
Nice staff and very helpful concierge. Rooms clean and tidy. Pool great to relax in.

Posted by on 3 Jan. 2019

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Comment from Hotel Management

3 Jan. 2019 by Jason Pratt

Thanks for staying with us. We appreciate your feedback!

Property Features

Novotel Brisbane Airport offers its guests an outdoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include a business centre and a meeting room. Event space at this hotel measures 1292 square feet (120 square metres) and includes conference centres. The luxury Novotel Brisbane Airport also features dry cleaning/laundry services, 24-hour room service, and express check-in. A round-trip airport shuttle (available during limited hours) is available for a fee. For a fee, parking is available. This 4.5-star Brisbane Airport hotel is smoke free.

  • 1 building
  • 157 guestrooms or units
  • 5 levels
  • 1292 sq ft of conference space
  • 120 sq. m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Brisbane, QLD (BNE) (6.2 km / 3.9 mi)
  • Train station: Brisbane Toombul Station (3.3 km / 2 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Novotel Brisbane Airport offers 157 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a bath and shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 5:30 AM to 10 AM.

Catalina Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered during limited hours. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60 per stay.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 29.50 per person (approximately)
  • Fee for wireless Internet in public areas: AUD 11 (for 60 minutes, rates may vary)
  • Airport shuttle fee: AUD 6 per person (one-way)
  • Self-parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60 per stay
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Brisbane Airport Hotel
  • Novotel Brisbane Airport
  • Novotel Brisbane Airport Hotel Brisbane

You should know

  • Novotel Brisbane Airport offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.