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4.4 out of 5

"Great location close to coffee, restaurants and shopping a small walk away. Super customer service, clean and pretty. No view in my particular rooms b ... " More

By a verified traveller on Tue 07 Feb 2023

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at Capri by Fraser, Brisbane. Within a short 5-minute stroll, you'll find Brisbane Botanic Gardens and Queen Street Mall. Highlights at this hotel include a restaurant, an indoor swimming pool, and in-room kitchenettes.

The restaurant, Black Fire Brisbane, serves Mediterranean cuisine. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and sauna. 1787 square feet (166 square meters) of event facilities include conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Continental breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.

Places within a short walk of this 4.5-star Brisbane Central Business District hotel include Brisbane Riverside Markets and Queensland Performing Arts Centre is within 20 minutes.

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$190* Per night/room 5 Mar. - 6 Mar.

Premier Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Capri by Fraser, Brisbane ratings based on 355 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Capri by Fraser, Brisbane

Everyone (162) Couples (122) Family (44)
5 out of 5
Great location close to coffee, restaurants and shopping a small walk away. Super customer service, clean and pretty. No view in my particular rooms but I didn't need or request, and had to pay for parking nearby as parking was full but overall can't complain.

Posted by on 7 Feb. 2023

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5 out of 5
The staff are lovely. Very helpful and friendly. I would definitely stay here again

Posted by on 28 Jan. 2023

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Comment from Hotel Management

30 Jan. 2023 by Tobias

Dear Jeanette, Thank you so much for your great feedback. We pride ourselves in excellent customer service and words like yours serve as wonderful encouragement to the entire team. We look forward to welcoming you back to the hotel soon. Best regards, TobiasRooms Division Manager

5 out of 5
Le personnel a vraiment le sens du service, c'est une qualité rare, merci pour votre accueil !!!

Posted by on 28 Jan. 2023

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Comment from Hotel Management

28 Jan. 2023 by Meillyn-Knala Maher, Manager on Duty

Dear Rachid,Thank you kindly for reviewing our hotel, I'm so pleased to hear you enjoyed your stay here with us, and that the service from our staff members was fantastic! We strive to ensure all guests have a welcoming and comfortable expereince.We look forward to welcoming you back to The Capri By Fraser, BrisbaneKind Regards,Meillyn-Knala MaherManager on Duty

5 out of 5
The property was perfect for our one night stay , close to everything in town !

Posted by on 12 Jan. 2023

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Comment from Hotel Management

16 Jan. 2023 by Brandon Jones

Dear Brendan,Thanks for taking the time to complete the survey. I am pleased you enjoyed the stay and found all areas to be of a high standard. The team strives to ensure a welcoming experience and glad yours was no exception. We look forward to your next stay. Kind Regards,Brandon Jones,Manager on Duty

4 out of 5
Comfortable, well appointed

Posted by on 8 Jan. 2023

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Comment from Hotel Management

9 Jan. 2023 by Tobias

Dear Lee, Thank you for taking the time to share your review. We are pleased to hear you had a comfortable stay and we look forward welcoming you again in the not so distant future.Kind Regards,TobiasRooms Division Manager

3 out of 5
Have loved staying at the Capri for many years. In terms of amenities (laundry, pool, excellent gym, fab modern rooms) and the great price point, it can't be beat. Since covid, the service remains exceptional. However on our most recent stay, one bathroom light was blown, there was visible mildew and a cleaner left their latest gloves inside the hotel post-clean. Steam room was also broken, sadly leaving an overall impression of tiredness and cost-cutting.

Posted by on 3 Jan. 2023

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Comment from Hotel Management

6 Jan. 2023 by Brandon Jones

Dear Benjamin,,Thanks for taking the time to complete the survey. I am pleased you enjoyed the stay and found value in the experience. We are sorry to hear of the cleaning and maintenance issues such as fused lights and out of order steam room. The team has placed a high priority fix on these areas. Thanks once again and we look forward to your next stay. Kind Regards,Brandon Jones,Manager on Duty

4 out of 5
Didnt like we got a noise complaint at 7pm NYE so had to leave

Posted by on 1 Jan. 2023

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5 out of 5
Great stay. Friendly staff. Excellent city location. Really loved the pool, sauna, steam room and kids play area facilities. Late checkout great too. We will be back.

Posted by on 18 Dec. 2022

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Comment from Hotel Management

20 Dec. 2022 by Meillyn-Knala Maher, Manager on Duty

Dear Anna,The team and I are thrilled to hear of your positive experience here with us. Here at The Capri, our number 1 priority is our guests comfortability and satisfaction, I'm glad to say you were no exception to this, and I can see that you especially enjoyed our facilities! We're looking forward to welcoming you back to The Capri By Fraser, Brisbane soon!Kind Regards,Meillyn-KnalaManager on Duty

5 out of 5
Clean, fresh, room was fantastic

Posted by on 13 Dec. 2022

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Comment from Hotel Management

20 Dec. 2022 by Meillyn-Knala Maher, Manager on Duty

Dear Janelle,Thank you kindly for taking some time to leave our hotel a review, your feedback is appreciated so much!I'm pleased to hear that your experience with us was positive, here at The Capri, all departments strive to ensure the most comfortable stay experience, by the sounds of it yours was no exception to this!We look forward to welcoming you back to The Capri.Kind Regards,Meillyn-KnalaManager on Duty

5 out of 5
Very clean, convenient location and friendly staff.

Posted by on 12 Dec. 2022

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Comment from Hotel Management

20 Dec. 2022 by Meillyn-Knala Maher, Manager on Duty

Dear Marilyn,Thank you for taking the time to leave a review, your feedback is greatly appreciated. I am pleased to hear that you enjoyed your stay and found all areas to be of a high standard. The team strives to ensure a welcoming experience and glad yours was no exception. We look forward to welcoming you back to The Capri By Fraser, Brisbane.Kind Regards,Meillyn-KnalaManager on Duty

Property Features

Capri by Fraser, Brisbane offers its guests an indoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 1787 square feet (166 square meters) and includes conference space. The luxury Capri by Fraser, Brisbane also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Brisbane hotel is smoke free.

  • 239 guestrooms or units
  • 18 levels
  • 1787 sq ft of conference space
  • 166 sq m of conference space
  • Built in 2015
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Brisbane Central Station (1.1 km / 0.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Capri by Fraser, Brisbane offers 239 air-conditioned accommodations with laptop-compatible safes and espresso makers. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with cable channels. Accommodations at this 4.5-star hotel have kitchenettes with microwaves. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Microwave
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Black Fire Brisbane - This restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Capri by Fraser, Brisbane offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free: Maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 25 for adults and AUD 20 for children (approximately)
  • Airport shuttle fee: AUD 38 per person (roundtrip)
  • Self parking fee: AUD 40.00 per night
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Capri Fraser Brisbane Hotel
  • Capri Fraser Brisbane
  • Capri by Fraser Brisbane
  • Capri by Fraser, Brisbane Hotel
  • Capri by Fraser, Brisbane Brisbane
  • Capri by Fraser, Brisbane Hotel Brisbane

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.