A luxury stay in the heart of Brisbane awaits you at Capri by Fraser, Brisbane. You'll be within steps of Brisbane Botanic Gardens and within a short 5-minute stroll of Queen Street Mall. Highlights at this hotel include a restaurant, an indoor swimming pool, and in-room kitchenettes.
All 239 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, espresso makers, and safes. Kitchenettes and room service make dining in an option. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and designer toiletries. Microwaves, pillow menus, and hair dryers are also available.
The restaurant, Black Fire Brisbane, serves Mediterranean cuisine. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and sauna. 1787 square feet (166 square meters) of event facilities include conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Continental breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.
Places within a short walk of this 4.5-star Brisbane Central Business District hotel include Brisbane Riverside Markets and Queensland Performing Arts Centre is within 20 minutes.
Capri by Fraser, Brisbane ratings based on 341 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Capri by Fraser, Brisbane
Everyone (172)Couples (107)Family (39)
5 out of 5
Friendly and helpful staff, very comfortable bed clean and tidy facilities.
Posted by Katreana on 22 Jun. 2022
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Comment from Hotel Management
28 Jun. 2022
by Tobias
Dear Katreana,
I am delighted to hear you enjoyed your stay at Capri by Fraser, Brisbane. Thank you very much for taking the time to share your feedback. Particularly, regarding our friendly and helpful staff.
We look forward to welcoming you back to the hotel soon.
Best regards,
Tobias
Rooms Division Manager
5 out of 5
Great place
Posted by Doug on 5 Jun. 2022
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Comment from Hotel Management
28 Jun. 2022
by Tobias
Dear Doug,
I am delighted to hear you enjoyed your stay at Capri by Fraser, Brisbane. Thank you very much for taking the time to share your great feedback. It is certainly much appreciated.
We look forward to welcoming you back to the hotel soon.
Best regards,
Tobias
Rooms Division Manager
2 out of 5
The elevator was out for the car parking levels so we had to walk down the ramps each time but we didn’t get a discount even though I asked.
Posted by Scott on 1 Jun. 2022
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Comment from Hotel Management
28 Jun. 2022
by Tobias
Dear Scott,
Thank you for taking the time to share your review. I am sorry to hear of the disappointment with the parking situation. Unfortunately our lifts to the car park are still impacted by flood damage and while parking is limited we do our best to inform guest upfront about the current change in operation and price structure for parking via direct booking communication, guarantee and pre-arrival emails.
We do hope to have a chance to welcome you back for a better stay in the future.
Kind regards
Tobias
Rooms Division Manager
5 out of 5
Very close to the centre of town, was there for business reasons, will definitely consider coming back when back in town
Posted by Ryan on 27 May 2022
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Comment from Hotel Management
28 Jun. 2022
by Tobias
Dear Ryan,
Thank you so much for sharing your experience. We look forward to welcoming you back soon for another awesome stay.
Kind regards,
Tobias
Rooms Division Manager
5 out of 5
Excellent location to explore central Brisbane and Southbank. Close to transport for the airport and walking optiins along the river. Clean and comfortable rooms. Staff were always friendly and helpful. Would definitely stay here again!!
Posted by Linda on 26 May 2022
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Comment from Hotel Management
28 Jun. 2022
by Tobias
Dear Linda,
Thank you so much for your great feedback. We pride ourselves in excellent customer service and words like yours serve as wonderful encouragement to the entire team.
We look forward to welcoming you back to the hotel soon.
Best regards,
Tobias
Rooms Division Manager
5 out of 5
All up to expectations
Posted by Michael on 22 May 2022
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Comment from Hotel Management
28 Jun. 2022
by Tobias
Dear Michael,
I am thrilled to hear that we met all your expectations during you recent stay at Capri by Fraser, Brisbane.
Thank you for taking the time to share your great scoring and we look forward welcoming you again in the near future.
Kind Regards,
Tobias
Rooms Division Manager
5 out of 5
Great service and clean room
Posted by Matthew on 22 May 2022
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Comment from Hotel Management
28 Jun. 2022
by Tobias
Dear Matthew,
Thank you for posting your review. It was so great to see you enjoyed your stay and we cannot wait to welcome you back.
Warm Regards,
Tobias
Rooms Division Manager
4 out of 5
Very good location, close to everything! Make sure you book a room away from construction site, they're often working through the night building underground river crossing metro system. Was staying with my wife and baby daughter and had to ask for additional set of towels for daughter every day, even though they've promised to make a note about that. Cleanliness is okayish, looked like cleaners only emptied bins and made beds but didn't wash the bathroom floors. Had to give a call to reception asking to refill gel and shampoo bottles. Really liked indoor heated pool and sauna/steam room! Overall very positive about this hotel, only concern was cleaniness.
Posted by Yury on 18 May 2022
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Comment from Hotel Management
28 Jun. 2022
by Tobias
Dear Yury,
Thank you for choosing to stay at Capri by Fraser, Brisbane. I am pleased to hear you enjoyed especially our leisure facilities. However, please accept my apologies concerning the encountered issues with our housekeeping team.
Your feedback has been shared with the responsible department managers and we will use this to further improve our services.
We look forward to welcoming you back to the hotel soon.
Best regards,
Tobias
Rooms Division Manager
4 out of 5
Property was clean and comfortable and convenient.City building works create noise, but that was disclosed upon booking.
Posted by Michael on 17 May 2022
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Comment from Hotel Management
28 Jun. 2022
by Tobias
Dear Michael,
Thank you for choosing to stay at Capri by Fraser, Brisbane despite the adjacent CRR construction. I am extremely happy to hear that you enjoyed your stay and we look forward welcoming you again in the near future.
Kind Regards,
Tobias
Rooms Division Manager
1 out of 5
by far overpriced ($425). No guest information leaflet (about hotel amenities, whats around/attractions/where to go etc. ) in the room. No TV Guide. Curtains out of the track/hang down on one end , told on the first day - no action for three days. ROom service managed to do the bathroom but not the bed and rubbish bin. Shower towels left on the floor outside the room. No minibar/water bottle. Room was dark and seasoned. Toilet lid not soft closing. Overall felt like max 3.5 Star.
Posted by Fredy on 16 May 2022
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Comment from Hotel Management
30 May 2022
by AJ
Dear Fredy,
Thank you very much for taking the time to share your review of Capri by Fraser Brisbane. I am sorry to hear that we did not meet your expectation on this occasion. Here at Capri, we give high priority to cleanliness and service provided by our staff which was not the case for this occasion. Will definitely share this to our reception team to ensure to inform about the digital compendium and our E-concierge on the TV for guests' assistance and housekeeping team regarding cleaning process for corrective measure to avoid recurrence.
We hope to welcome you back in the future and most importantly, to restore your faith in our brand.
Best regards,
AJ Porter
Acting Front Office Manager
Capri by Fraser, Brisbane offers its guests an indoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 1787 square feet (166 square meters) and includes conference space. The luxury Capri by Fraser, Brisbane also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Brisbane hotel is smoke free.
Train station: Brisbane Central Station (1.1 km / 0.7 mi)
Property shuttles: Airport shuttle
Parking: Self parking available for a surcharge
Room Amenities
Capri by Fraser, Brisbane offers 239 air-conditioned accommodations with laptop-compatible safes and espresso makers. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with cable channels. Accommodations at this 4.5-star hotel have kitchenettes with microwaves. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
In-room kitchenette
Pillowtop beds
In-room dining (limited hours)
LCD television
Cable channels
Microwave
Espresso maker
Electric kettle
Luxury bedding
Pillow options
Shower
Rainfall showerhead
Cribs (free)
Housekeeping (daily)
Hair dryer
Laptop safe
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Wardrobe or closet
Toothbrush and toothpaste available
Food & Drink
For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Black Fire Brisbane - This restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Capri by Fraser, Brisbane offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child stays free when using existing bedding.
Rollaway/extra beds are available for AUD 45.0 per night.
Cribs (infant beds) are available for AUD 20.0 per day.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).
Service animals are allowed
Service animals are exempt from fees/restrictions
One child stays free
Debit cards
Staffed front desk
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on site
Property follows sanitisation practices of SGS (3rd party expert - Global)
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: AUD 25 for adults and AUD 20 for children (approximately)
Airport shuttle fee: AUD 38 per person (roundtrip)
Self parking fee: AUD 40.00 per night
Crib (infant bed) fee: AUD 20.0 per day
Rollaway bed fee: AUD 45.0 per night
Credit card charges are subject to a surcharge of 1.3 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Capri Fraser Brisbane Hotel
Capri Fraser Brisbane
Capri by Fraser Brisbane
Capri by Fraser, Brisbane Hotel
Capri by Fraser, Brisbane Brisbane
Capri by Fraser, Brisbane Hotel Brisbane
You should know
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions
Capri by Fraser, Brisbane offers free cancellation on select room rates. Check out the cancellation policy for more info.
Capri by Fraser, Brisbane uses enhanced cleaning measures, offers contactless check-in, and ensures social distancing. Sanitization practices of SGS (third-party expert - Global) are followed. There is a shield between guests and staff in the main contact areas and contactless room service is available.
Yep, Capri by Fraser, Brisbane has a self car park for AUD 40.00 per night.
The closest beach to Capri by Fraser, Brisbane is Shorncliffe Beach (17.5 km).
Capri by Fraser, Brisbane has an indoor pool.
A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Capri by Fraser, Brisbane.
You bet! With amenities like laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise Capri by Fraser, Brisbane is a hit with families.
You bet, continental breakfast is on offer weekdays between 6:30 AM and 10:00 AM and weekends between 7:30 AM and 10:30 AM.
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?
Check-in begins at 3 PM. Check-out time is 11:00 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
