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4.7 out of 5

"Welcoming staff, clean rooms, good food, close to airport. What more could you want! " More

By a verified traveller on Tue 31 Mar 2020

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Hotel Description

A luxury stay in Brisbane awaits you at Pullman Brisbane Airport. You'll be 8.8 km (5.5 mi) from Portside Wharf and 11 km (6.8 mi) from Brisbane Cruise Terminal. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

You can enjoy LCD TVs with cable channels, and all 132 rooms feature WiFi, coffee/tea makers, and in-room massages. Minibars provide refreshments, and 24-hour room service makes dining in an option. Pillow menus welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Safes, hair dryers, and irons/ironing boards are also available.

The restaurant, Apron Restaurant, is open for breakfast, lunch, and dinner. Added amenities include a fitness center, WiFi in public areas, and laundry facilities. English breakfast is available daily between 5:30 AM and 11:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a 15-minute drive of this 5-star Brisbane Airport hotel include Brisbane Entertainment Centre and Royal Brisbane & Women's Hospital.

Junior Suite, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 2 Double Beds, Business Lounge Access

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pullman Brisbane Airport ratings based on 181 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Pullman Brisbane Airport

Everyone (122) Couples (17) Family (26)
5 out of 5
Welcoming staff, clean rooms, good food, close to airport. What more could you want!

Posted by , from Christchurch. NZ on 31 Mar. 2020

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5 out of 5

Posted by on 10 Mar. 2020

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4 out of 5

Posted by on 7 Mar. 2020

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5 out of 5
Great and friendly staff. The room was perfect for our overnight stay. Close proximity to the airport which was great for our early flight.

Posted by on 29 Feb. 2020

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5 out of 5
Nice and close to the Airport and I did not hear one plane the whole time. Needs a toilet brush Will stay there again next time in Brisbane.

Posted by , from Perth Western Australia on 22 Feb. 2020

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1 out of 5
Service was so so. Fire alarm went off in the early hours of the morning and rang for an age. Staff could not find the fault. Management of the alarm was terrible.

Posted by on 13 Feb. 2020

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5 out of 5
A $40 charge for Parking over night was ridiculous but other than that it was great

Posted by on 19 Jan. 2020

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5 out of 5
Close to airport! Very good stay, great food and great staff!

Posted by on 16 Jan. 2020

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4 out of 5
It was close to the airport. The rooms were quite good. My only dislike was that the restaurant and bar hours were too limited, especially for guests arriving late.

Posted by on 29 Dec. 2019

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5 out of 5
Location to air port ,along with vehicle pickup area. Staff was pleasant .

Posted by on 26 Dec. 2019

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Property Features

Pullman Brisbane Airport offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. There's an onsite business center. The luxury Pullman Brisbane Airport also features tour/ticket assistance, concierge services, and laundry facilities. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee. This 5-star Brisbane hotel is smoke free.

  • 132 guestrooms or units
  • 10 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Brisbane, QLD Airport (BNE) (1.1 km / 0.7 mi)
  • Train station: Airport Domestic Station (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Pullman Brisbane Airport offers 132 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries. In-room wireless Internet access is available for a surcharge. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy English breakfast daily from 5:30 AM to 11:30 AM.

Apron Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 19
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Contactless food service / room service is available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: AUD 39 per person (approximately)
  • Fee for in-room wireless Internet: AUD 10.00 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10.00 per night (rates may vary)
  • Airport shuttle fee: AUD 6 per person (one-way)
  • Self parking fee: AUD 40.00 per night
  • Valet parking fee: AUD 50.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 2.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pullman Brisbane Airport Hotel
  • Pullman Brisbane Hotel
  • Pullman Brisbane Airport Hotel
  • Pullman Brisbane Airport Brisbane Airport
  • Pullman Brisbane Airport Hotel Brisbane Airport
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.