4.4 out of 5

"The hotel Urban is central to Roma street Station, CBD Shopping and Medical facilities. And the rates are always good value. Food at Urban is always g ... " More

By a verified traveller on Sat 18 Aug 2018

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Hotel Description

Pacific Hotel Brisbane puts you in the heart of Spring Hill, steps from Brisbane Private Hospital and within a 10-minute stroll of St. Andrew's War Memorial Hospital. Highlights at this hotel include in-room free WiFi, balconies and Smart televisions.

Digital TV, in-room massages and safes are featured in all 179 rooms. Nice touches to enhance your stay include designer toiletries, while pillowtop beds and premium bedding invite a good night's rest. 24-hour room service, hairdryers and phones are also available.

The restaurant, Pacific Bar + Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the outdoor swimming pool and 24-hour fitness centre. Other amenities include free WiFi in public areas, a coffee shop/café and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 4-star Brisbane Central Business District hotel include Roma Street Parkland and Queen Street Mall.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$100 per night

Superior Twin Room, 2 Double Beds, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Two Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe View Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Executive Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Pacific Hotel Brisbane ratings based on 994 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pacific Hotel Brisbane

Everyone (519) Couples (343) Business (1) Family (125) Other (1)
4 out of 5
We stayed only one night on our brief stop in Brisbane. Clean room. Good value.

Posted by on 22 Jun. 2019

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Comment from Hotel Management

24 Jun. 2019 by Pacific Hotel Brisbane

Thank you for your great feedback. We are so glad you enjoyed your stay and look forward to welcoming you back again soon. Kind Regards,

3 out of 5
The room I stayed in had a lingering odour of cigarette smoke, and the walls must be rather thin as I could easily hear the family in the room next door. The air conditioner is also quite loud.

Posted by , from Sydney on 11 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by Pacific Hotel Brisbane

Hi LD, Thank you for your feedback. We apologise that some aspects were not completely satisfactory. We will take your comments on board and hope that you will give us another chance to show you our improvements in the future. Kind Regards,

4 out of 5
Friendliness and very polite staff. Had a good time viewing some parts of brisbane city from the balconies. I am hoping to make bookings on.my next visit. I will be able to tell my friends to book in..

Posted by on 2 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by Pacific Hotel Brisbane

Thank you for your great feedback and for recommending us to your friends. We are so glad you enjoyed your stay and look forward to welcoming you back again soon. Kind Regards,

5 out of 5
We had a drink in the bar overlooking roma st parklands

Posted by on 22 May 2019

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Comment from Hotel Management

24 May 2019 by Pacific Hotel Brisbane

Thank you for your great feedback. We are so glad you enjoyed a drink of the Terrace and look forward to welcoming you back again soon. Kind Regards,

4 out of 5

Posted by on 19 May 2019

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Comment from Hotel Management

20 May 2019 by Pacific Hotel Brisbane

Thank you for your great rating. We are so glad you enjoyed your stay and look forward to welcoming you back again soon. Kind Regards,

5 out of 5
Service by staff was great, renovations are lookong very nice

Posted by on 16 May 2019

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Comment from Hotel Management

20 May 2019 by Pacific Hotel Brisbane

Thank you for your great feedback. We are so glad you enjoyed your stay and look forward to welcoming you back again soon. Kind Regards,

4 out of 5
Great room, friendly & helpful staff, within walking distant of city, Southbank and Suncorp stadium all the places we were visiting. The only down side of the whole stay was the air con was very noisy even on the lowest speed.

Posted by on 14 May 2019

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Comment from Hotel Management

17 May 2019 by Pacific Hotel Brisbane

Thank you for your feedback. We are glad you enjoyed your stay overall but apologise about the air conditioning. This is being looked at as part of our renovations which are due to be completed very soon. We hope to welcome you again in the future. Kind Regards,

4 out of 5
Had an upgrade to the newly refurbished rooms; really nice - neat and modern, good sized bathroom and a comfy bed. Polite and helpful staff, good rate per night. Parking is well priced per day but is hands down the worst I've been in! Super tight so be careful with anything bigger than a Holden Colorado. Not for the novice driver, but we had a laugh about it

Posted by on 13 May 2019

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Comment from Hotel Management

20 May 2019 by Pacific Hotel Brisbane

Hi Wotif.com User, Thank you for your great feedback. We are so glad you enjoyed your stay, despite the parking (which we are working to improve) and look forward to welcoming you back again soon. Kind Regards,

5 out of 5
Great location very clean and tidy rooms, a close walk to Queen street

Posted by on 12 May 2019

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Comment from Hotel Management

20 May 2019 by Pacific Hotel Brisbane

Thank you for your great feedback. We are so glad you enjoyed your stay and look forward to welcoming you back again soon. Kind Regards,

5 out of 5
Nice and clean and excellent value for money, beds were beautiful to sleep in

Posted by on 5 May 2019

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Comment from Hotel Management

8 May 2019 by Pacific Hotel Brisbane

Thank you for your great feedback. We are so glad you enjoyed your sleep and look forward to welcoming you back again soon. Kind Regards,

Property Features

Pacific Hotel Brisbane offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1475 square feet (137 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and vending machine are also featured at the business-friendly Pacific Hotel Brisbane . A round-trip airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 4-star Spring Hill hotel is smoke free.

  • 1 building
  • 179 guestrooms or units
  • 10 levels
  • 1475 sq ft of conference space
  • 137 sq. m of conference space
  • Built in 1970
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Brisbane, QLD (BNE) (16.6 km / 10.3 mi)
  • Train station: Brisbane Central Station (1.3 km / 0.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Pacific Hotel Brisbane offers 179 forms of air-conditioned accommodation with a safe and designer toiletries. Rooms open to balconies. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Spring Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private balcony
  • Pillowtop beds
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Pacific Bar + Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

A scheduled power outage will take place on November 24, 2018 from 12:00 AM to 5 AM. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 25 for adults and AUD 15 for children (approximately)
  • Airport shuttle fee: AUD 20 per person (one-way)
  • Self-parking fee: AUD 15 per night
  • Extended parking fee: AUD 25 per night
  • On-site credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pacific Hotel Brisbane
  • Pacific Brisbane
  • Hotel Urban Brisbane

You should know

  • Pacific Hotel Brisbane offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.