For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Pacific Hotel Brisbane puts you in the heart of Brisbane, steps from Brisbane Private Hospital and within a 10-minute stroll of St. Andrew's War Memorial Hospital. Highlights at this hotel include in-room free WiFi, balconies, and Smart TVs.
All 179 rooms feature digital TV, in-room massages, and safes. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include designer toiletries. Hair dryers, phones, and irons/ironing boards are also available.
The restaurant, Restaurant and Bar, serves international cuisine and is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. There's also self parking, along with the convenience of an airport shuttle.
Sights within a 10-minute walk of this 4-star Brisbane Central Business District hotel include Roma Street Parkland and Queen Street Mall.
Superior Twin Room, 2 Single Beds, Balcony
Bed Count2 Twin BedsMaximum Occupancy
2 Max
Superior Double Double
Bed Count2 Full BedsMaximum Occupancy
4 Max
Two Bedroom Suite
Bed Count1 Queen BedMaximum Occupancy
4 Max
Deluxe View Room
Bed Count1 Queen BedMaximum Occupancy
2 Max
One Bedroom Executive Suite
Bed Count1 Queen BedMaximum Occupancy
2 Max
Superior Room (Serviced once per week)
Bed Count1 Queen BedMaximum Occupancy
2 Max
Pacific Hotel Brisbane ratings based on 289 Verified Reviews
It was super convenient and clean and tidy. Staff were available and so friendly
Posted by Pip, from Brisbane on 15 Mar. 2020
Was this review helpful to you?
Comment from Hotel Management
17 Mar. 2020
by Jess - Guest Experience Manager
Cheers for the terrific feedback for our team Pip and 5 star review for Pacific Hotel Brisbane.
3 out of 5
Close to the city.
The building is pretty old but pretty well maintained.
Access control system is showing its age and reasonably difficult to use.
Car park is difficult to drive around.
Place was definitely clean.
Posted by Richie, from Perth WA on 14 Mar. 2020
Was this review helpful to you?
Comment from Hotel Management
17 Mar. 2020
by Jess - Guest Experience Manager
Hi Richie. Thanks for your review and we appreciate your specific feedback.
5 out of 5
Definitely will be back loved it was a relaxing break
Posted by Melissa, from Perth on 3 Mar. 2020
Was this review helpful to you?
Comment from Hotel Management
3 Mar. 2020
by Jess - Guest Experience Manager
Cheers Melissa, see you next time.
3 out of 5
The beds are really comfortable. Room is nice but is kind of old veranda is old and was dirty
Posted by a verified traveller on 29 Feb. 2020
Was this review helpful to you?
Comment from Hotel Management
3 Mar. 2020
by Jess - Guest Experience Manager
We love that you had a terrific night's sleep at the Pacific and we also appreciate your specific feedback. Our rooms were fully refurbished in 2019 and we will have housekeeping look into the balcony cleanliness for immediate improvements. Hope to welcome you back when you are next in Brisbane.
3 out of 5
Hotel is in a good location and we had a good view across the Roma St parklands. Staff were always friendly and helpful. The restaurant was nice, again with nice views and relaxing atmosphere. My only gripe was the bedding situation. I had booked a room that specifically advertised a king bed, however, the actual bed was no bigger than a double. Given that this was a key factor for making the booking, it was quite disappointing to not get what you pay for. The staff at reception did try to move us to another room that also supposedly had a king bed but it was the same size as the first and there were no other rooms available. Normally we are pretty cruisy people but unfortunately this was a bit of a sore point as my husband and I had a poor sleep both nights due to the lack of space. Other than this, the Hotel was generally pleasant.
Posted by a verified traveller on 16 Feb. 2020
Was this review helpful to you?
Comment from Hotel Management
19 Feb. 2020
by Jess - Guest Experience Manager
We really appreciate your specific feedback and we are reviewing all our listings to ensure our bedding configurations are up to date for our guests.
5 out of 5
Very friendly staff , very close to city centre, good bar and meals
Posted by a verified traveller on 15 Feb. 2020
Was this review helpful to you?
Comment from Hotel Management
19 Feb. 2020
by Jess - Guest Experience Manager
5/5 - terrific!
5 out of 5
The property was well positioned convenient to everything we needed. Reception staff were very friendly and helpful and we were impressed with the room service
Posted by Allen, from Kenilworth on 15 Feb. 2020
Was this review helpful to you?
Comment from Hotel Management
19 Feb. 2020
by Jess - Guest Experience Manager
Thanks for the terrific review Allen and we can't wait to welcome you back when you are next in Brisbane.
4 out of 5
Great location. Lovely clean room and beautiful decor.
Bed was really uncomfortable though got very little sleep unfortunately.
Posted by a verified traveller on 12 Feb. 2020
Was this review helpful to you?
Comment from Hotel Management
19 Feb. 2020
by Jess - Guest Experience Manager
Thanks for your specific feedback which will be shared with management.
5 out of 5
Staff friendliness;
Proximity to Roma Street Station and Parkland
Posted by a verified traveller on 9 Feb. 2020
Was this review helpful to you?
Comment from Hotel Management
10 Feb. 2020
by Jess - Guest Experience Manager
Terrific! We hope to welcome you back soon.
5 out of 5
Posted by a verified traveller on 7 Feb. 2020
Was this review helpful to you?
Comment from Hotel Management
10 Feb. 2020
by Jess - Guest Experience Manager
Hope to welcome you back soon for another terrific stay at a Pacific Hotel!
Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1475 square feet (137 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Pacific Hotel Brisbane . Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Brisbane hotel is smoke free.
Airport: Brisbane, QLD Airport (BNE) (18.3 km / 11.3 mi)
Train station: Brisbane Central Station (1.3 km / 0.8 mi)
Property shuttles: Airport shuttle
Parking: Self parking available for a surcharge
Room Amenities
Pacific Hotel Brisbane offers 179 accommodations with safes and designer toiletries. Rooms open to balconies. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.
Private balcony
Pillowtop beds
HD television
Digital channels
Luxury bedding
Shower
Cribs (free)
Housekeeping (daily)
Massage in room (surcharge)
Hair dryer
Safe
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Food & Drink
Restaurant and Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at 8:00 PM
Minimum check-in age is: 18
Special check-in instructions:
The front desk is open during the following times:
Monday - Saturday: 7:00 AM - 8:00 PM
Sunday - Sunday: 8:00 AM - 6:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
This property's front desk is open during the following times:
Monday - Saturday: 7:00 AM - 8:00 PM
Sunday - Sunday: 8:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child stays free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.
One child stays free
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Property does not follow sanitisation practices of any association
Guests are provided with free hand sanitiser
Staffed front desk
Contactless check-in is not available
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Parking height restrictions apply
Debit cards
Gap period enforced between guests' stays 24 hours
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 100 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: AUD 20 per person (one-way)
Self parking fee: AUD 15 per night
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
Credit card charges are subject to a surcharge of 1.5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane Hotel
Pacific Hotel Brisbane Spring Hill
Pacific Hotel Brisbane Hotel Spring Hill
You should know
Pacific Hotel Brisbane offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
There was an error importing /Brisbane-Hotels-Pacific-Hotel-Brisbane-.h2130-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Brisbane-Hotels-Pacific-Hotel-Brisbane-.h2130-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
