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Mercure Brisbane Spring Hill

4.0 star property
Hotel with an outdoor pool, steps from Roma Street Parkland

Photo gallery for Mercure Brisbane Spring Hill

Meeting facility
Terrace/patio
Lobby sitting area
Exterior
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Gym
The current price is AU$213
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
345 Wickham Terrace, Spring Hill, QLD, 4000
  • Place, Roma Street Parkland
    ‪2 min walk‬
  • Place, Queen Street Mall
    ‪9 min walk‬
  • Place, Suncorp Stadium
    ‪15 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow-top bed
Separate bedroom
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Balcony

Family Room, Multiple Beds, Balcony

Family Room, Multiple Beds, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
  • 63 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Junior Room, 1 King Bed, Balcony

Junior Room, 1 King Bed, Balcony

Junior Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Balcony

Superior Room, 1 Queen Bed, Balcony

Superior Room, 1 Queen Bed, Balcony

8.4 out of 10
Very good
(31 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow-top bed
Separate bedroom
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow-top bed
Separate bedroom
Premium bedding
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, 2 Single Beds, Balcony

Superior Twin Room, 2 Single Beds, Balcony

Superior Twin Room, 2 Single Beds, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow-top bed
Separate bedroom
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Brisbane

Mercure Brisbane Spring Hill places you in the centre of Brisbane, steps from Brisbane Private Hospital and within a short 5-minute stroll of Roma Street Parkland. Highlights at this hotel include in-room free WiFi, balconies and Smart TVs. .The restaurant, Osteria Roma Spring Hill, serves Italian cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, gym and pool loungers. 1475 square feet (137 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this Spring Hill hotel include St. Andrew's War Memorial Hospital and Queen Street Mall.

What's nearby

  • Roma Street Parkland - 2 min walk - 0.2 km
  • Queen Street Mall - 9 min walk - 0.8 km
  • Suncorp Stadium - 15 min walk - 1.3 km
  • South Bank Parklands - 15 min walk - 1.3 km
  • Queensland Performing Arts Centre - 15 min walk - 1.3 km

Getting around

  • Brisbane Roma Street Station - 8 min walk
  • Brisbane Airport (BNE) - 22 min drive

Restaurants

  • ‪Fresco's Restaurant - ‬6 min walk
  • ‪Transcontinental Hotel - ‬10 min walk
  • ‪The Coffee Booth - ‬9 min walk
  • ‪The Garden Room - ‬4 min walk
  • ‪Subway - ‬9 min walk

About this property

Mercure Brisbane Spring Hill

Hotel with an outdoor pool, steps from Roma Street Parkland
Mercure Brisbane Spring Hill offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. Event space at this hotel measures 1475 square feet (137 square metres) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Mercure Brisbane Spring Hill. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Brisbane hotel is smoke free.

  • 1 building
  • 179 guestrooms or units
  • 10 levels
  • 1475 sq ft of conference space
  • 137 sq. m of conference space
  • Built in 1970
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Brisbane Spring Hill offers 179 accommodations with a safe and designer toiletries. Rooms open to balconies. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

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The price is AU$243
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 25 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 29 for adults and AUD 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Osteria Roma Spring Hill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,475 square feet of conference space
  • 4 meeting rooms
  • Business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 29 for adults and from AUD 14.5 for children
  • Self-parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill

Frequently asked questions

What is the cancellation policy at Mercure Brisbane Spring Hill?

Mercure Brisbane Spring Hill offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Brisbane Spring Hill?

As of 17 Oct 2025, prices found for a 1-night stay for 2 adults at Mercure Brisbane Spring Hill on 2 Nov 2025 start from AU$212.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Brisbane Spring Hill?

Yep, Mercure Brisbane Spring Hill has a self car park for AUD 25 per night. Onsite parking is limited.

Are there any beaches close to Mercure Brisbane Spring Hill?

The closest beach to Mercure Brisbane Spring Hill is Shorncliffe Beach (16.9 km).

Does Mercure Brisbane Spring Hill have a pool?

Mercure Brisbane Spring Hill has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Mercure Brisbane Spring Hill a romantic place to stay?

Al fresco dining and a lounge bar, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Mercure Brisbane Spring Hill.

Is Mercure Brisbane Spring Hill family-friendly?

You bet! With amenities such as children's meals and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Mercure Brisbane Spring Hill is a hit with families.

Does Mercure Brisbane Spring Hill serve breakfast?

Yep, our visitors can't get enough of the buffet breakfast here! Available daily from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Mercure Brisbane Spring Hill?

No, Mercure Brisbane Spring Hill does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Brisbane Spring Hill?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Brisbane Spring Hill?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Mercure Brisbane Spring Hill?

No, only service animals are allowed.

Mercure Brisbane Spring Hill Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 447 out of 1002 reviews
Rating 8 - Good. 349 out of 1002 reviews
Rating 6 - Okay. 117 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Michelle

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Way Over Priced This hotel is tired , worn and ugly The rooms are on the small side and extremely drab The lifts didn’t work well . One was being renovated Staff were pleasant The Cafe has very poor service . Breakfast was odd as I ordered scrambled eggs but they came with bacon . I’ve never experienced that anywhere . I don’t eat bacon , many people do not . The first morning the chef left after our order was taken . We waited an extra long time before being told . Room service was good
Stayed 2 nights in Oct 2025

2/10 Terrible

Katherine

Disliked: Cleanliness, amenities, property conditions & facilities
Majorly overpriced, old and gross. This hotel has not been refurbished since the 70s and they are currently in the middle of extensive renovation with construction everywhere and noise of hammering early in the morning. The brochure lists a pool on level 1 which is an entire construction zone, dark and horror movie-ish, the pool is on Ground and is actually nice when you find it. The room was old, dirty carpets, bathroom not properly cleaned, other people's rubbish in the bin, robe was dirty, food service was cold (they did refund it when I didn't eat it), bathroom shelf broken, bedside lamp faulty, curtains didn't fully close, loud whining noise from some electrical. They did move me to another room which was better though no lock on balcony door and still a relic from the 70s that shows its age. The staff were nice enough but a bit ineffectual and there is little they can do about the place.
Stayed 1 night in Sep 2025

6/10 Okay

Bruce

Liked: Staff & service
Disliked: Cleanliness, amenities
Disappointed with our stay due to the room facilities. - Air Conditioning failed to reach below 21.9 degrees - shower gel, shampoo etc in bathroom not filled - Robes had makeup or similar on them, so couldn't be used - long black hair found in bed Disgusting
Stayed 1 night in Sep 2025

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to central Brisbane. The staff were excellent. Most things i could walk to. Room was clean. Gym was good enough. Construction noise was consistent.
Stayed 4 nights in Aug 2025

8/10 Good

Patrick

Stayed 1 night in Aug 2025

4/10 Poor

Jeffrey

Travelled with family
Disliked: Staff & service, amenities
To be woken up at 6.50 am to construction next door - it should have been disclosed prior to booking and the cost of accommodation reduced accordingly. When we returned to the hotel after a night out the duty manager did not even look up from his computer let alone acknowledge us. We climbed into bed only to discover the sheets were stained. We ordered a buffet breakfast but had to ask if we could get coffees - yes you can have only one barista coffee and I you want more you will have to pay. So many more issues - we will never stay there again.
Stayed 1 night in Jul 2025

6/10 Okay

Julie

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

scott

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room large balcony. Clean and very comfortable. Great location very close to central station rail and to the city . Great dinning / food and wine selection to .
Stayed 2 nights in Jul 2025

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close walk to the centre of Brisbane Staff went above and beyond to make your stay comfortable
Stayed 5 nights in Jun 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was easy Reception lady was great Lovely room Nice cup of tea before leaving Thanks
Stayed 1 night in Jun 2025

10/10 Excellent

Rob

Stayed 2 nights in Jun 2025

8/10 Good

Lukie

Stayed 3 nights in Jun 2025

10/10 Excellent

joe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very pleasant and helpful staff, convenient to our needs
Stayed 2 nights in Jun 2025

4/10 Poor

Maria

Stayed 4 nights in Jun 2025

10/10 Excellent

Jess

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in May 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay here. Big and comfortable room, easy to walk to nearby transport options. Breakfast was a good offering and tasty, with a nice dining area. Staff friendly and able to help! Recommend staying here.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very lovely staff. Very clean. Lovely views.
Stayed 1 night in Jun 2025

10/10 Excellent

Mat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Free upgrade was given from a queen room to a king suite. Great view over Roma street parkland. Room was clean and comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Diana Caroline Annavale

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in May 2025

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, room comfort
Overall ok for the price - A$135. Room was a bit worn in places - same as most Mercures I’ve ever stayed in. Standard buffet breakfast which was well presented and included barista coffee. For some radon staff decided at 16C to open all the doors to deck area - it was very breezy. Free bus outside down to city or an easy walk. Area is a bit sketchy with lots of unhomed people. Construction next door was not too obtrusive.
Stayed 2 nights in May 2025

6/10 Okay

Ronald

Initially assigned a room facing a construction site. Rectified promptly when complained. Wondered why reception thought it was appropriate to assign a room like this. Trying to get away with it? Not good. Otherwise, great location, next to Roma park and a short walk to the train station.
Stayed 2 nights in May 2025

10/10 Excellent

CLR

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in May 2025

8/10 Good

Kerri

Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly and helpful. Room was very clean and spacious. Good location.
Stayed 2 nights in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 2 nights in May 2025