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The Point Brisbane Hotel

4.5-star property
21 Lambert Street, Kangaroo Point, QLD 1800 796 370
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4.4 out of 5
Excellent!
See all 280 wotif Reviews

"Thank you for an enjoyable stay " More

By a verified traveller on Sun 15 May 2022

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Hotel Description

You'll be connected to the convention center at The Point Brisbane Hotel, and within just a 15-minute stroll of Kangaroo Point Cliffs and Eagle Street Pier. Highlights at this luxury hotel include a restaurant, an outdoor swimming pool, and free self parking.

Flat-screen TVs with satellite channels are featured in all 201 rooms, and you can enjoy free WiFi, iPod docks, and free newspapers. Minibars provide refreshments, and 24-hour room service is also available. Pillow menus and free toiletries are nice touches to enhance your stay. Safes, hair dryers, and phones are also available.

The restaurant, Lamberts Restaurant, is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 839 square feet (78 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center and coworking space. Added amenities include free WiFi in public areas, a gym, and laundry facilities. On weekday mornings full breakfast is served between 6:00 AM and 10:00 AM. There's also limited parking, along with the convenience of a free area shuttle.

Sights within a 20-minute walk of this 4.5-star Kangaroo Point hotel include Story Bridge and The Gabba.

Queen Guest Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$199* Per night/room 9 Jun. - 10 Jun.

Executive Suite (Wheelchair Accessible Room)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Guest Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Balcony Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Altitude Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Point Brisbane Hotel ratings based on 280 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Point Brisbane Hotel

Everyone (108) Couples (111) Family (60)
5 out of 5
Thank you for an enjoyable stay

Posted by , from Caboolture on 15 May 2022

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Comment from Hotel Management

17 May 2022 by The Point Brisbane Hotel

Hi Vanessa, We are glad to hear you enjoyed your stay and hope to see you back in the near future.

5 out of 5
excellent service, cleanness, friendliness and free parking.

Posted by on 9 May 2022

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Comment from Hotel Management

10 May 2022 by The Point Brisbane Hotel

Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel

2 out of 5
From check in the whole stay was a muddle of errors. To start with our reservation was not transferred into their system so they had no room allocated to us. We had to wait for some time to have this sorted and I wonder if this resulted in a lower level room being issued. Then we were told we didn’t have breakfast included…another delay to sort this out. Breakfast arrived at our room promptly at time requested but the food was cold, only one salt and pepper sachet offered for 2 meals. Then at check out they attempted to charge us for the breakfast that was included. All errors were dealt with but disappointing that the check in and check out process wasn’t smooth or relaxing at all. Not inclined to want to stay again at this hotel

Posted by on 8 May 2022

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Comment from Hotel Management

9 May 2022 by Aaron Roberts - General Manager

I am are currently investigating your comments and immediate action will be taken to remedy any shortcomings. Thank you, Aaron Roberts, General Manager.

5 out of 5
Beautiful place with super friendly staff. Nothing has been the slightest problem. Absolutely lovely, will happily stay here again.

Posted by on 24 Apr. 2022

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Comment from Hotel Management

25 Apr. 2022 by The Point Brisbane Hotel

Hi David, Thank you for your feedback. We are so pleased to hear you had a great stay and hope we see you again in the future.

5 out of 5
We enjoyed our stay there, nice location and nice hotel

Posted by on 21 Apr. 2022

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Comment from Hotel Management

3 May 2022 by The Point Brisbane Hotel

Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon. Warm regards, The Point Brisbane Hotel.

4 out of 5
Great location in Kangaroo Point. Simple, clean accommodation and pretty good value.

Posted by on 19 Apr. 2022

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Comment from Hotel Management

3 May 2022 by The Point Brisbane Hotel

Thank you for your input which will assist us in maintaining the high standards our guests expect. We look forward to welcoming you back again soon. Warm regards, The Point Brisbane Hotel.

4 out of 5
As previously (pre-Covid) regular guests we were happy with our room. Only 1 lift working was a pain but most surprised & disappointed that the much loved buffet breakfast is gone, especially as it is still advertised through the hotel at lifts etc.

Posted by on 18 Apr. 2022

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Comment from Hotel Management

25 Apr. 2022 by The Point Brisbane Hotel

Hi Stephen, Thank you for your feedback. We are sorry to hear you were disappointed as we no longer serve the buffet but hope you were still able to enjoy none the less. We will also certainly look into having any signage replaced which may still show the breakfast as a buffet.

5 out of 5
The Point is a lovely hotel, very handy location to the city, by car or ferry. The staff are wonderful, very welcoming and nothing was too much trouble. We had a great stay, thank you.

Posted by on 11 Apr. 2022

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Comment from Hotel Management

16 Apr. 2022 by The Point Brisbane Hotel

Hi Joanna, Thank you for your feedback. We are so pleased to hear you enjoyed your time with us and hope to see you back in the future.

5 out of 5
Car parking was full very tight exit into street in traffic

Posted by on 3 Apr. 2022

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Comment from Hotel Management

16 Apr. 2022 by The Point Brisbane Hotel

Hi John, Thank you for your feedback. We are so pleased to hear you enjoyed your time with us and hope to see you back in the future.

3 out of 5
Great property let down by rooms that are not very quite. You can hear every time a door opens or closes on the floor, people talking as they walk past, noisy aircon. Great location and staff are amazing but someway of making the rooms a lot more quite would make it a perfect place to stay

Posted by on 1 Apr. 2022

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Comment from Hotel Management

16 Apr. 2022 by The Point Brisbane Hotel

Hi David, Thank you for taking the time to provide this feedback. We pleased to hear you had a good stay and will certainly take a look into the air conditioning issue you mentioned.

About the The Point Brisbane Hotel

Location 21 Lambert Street, Kangaroo Point, QLD 4169

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from December 19 to January 10:

  • One of the dining venues

Property Features

The Point Brisbane Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and coworking spaces. Event space at this hotel measures 839 square feet (78 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and a garden are also featured at the luxury The Point Brisbane Hotel. A free area shuttle within 3 km is available. Limited free parking is available on a first-come, first-served basis. This 4.5-star Brisbane hotel is smoke free.

  • 1 building
  • 201 guestrooms or units
  • 11 levels
  • 839 sq ft of conference space
  • 78 sq m of conference space
  • Built in 1999
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Brisbane Fortitude Valley Station (2.6 km / 1.6 mi)
  • Property shuttles: Free area shuttle within 3 km
  • Parking: Free self parking

Room Amenities

The Point Brisbane Hotel offers 201 air-conditioned accommodations with iPod docking stations and minibars. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM and 10:00 AM.

Lamberts Restaurant - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 38.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12.00 and AUD 50.00 for adults, AUD 12.00 and AUD 50.00 for children (approximately)
  • Rollaway bed fee: AUD 38.0 per day
  • Credit card charges are subject to a surcharge of AUD 50.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Point Brisbane Hotel Kangaroo Point
  • Point Hotel Brisbane
  • Point Brisbane Hotel
  • The Point Brisbane – Hotel
  • The Point Brisbane
  • The Point Brisbane Hotel Hotel
  • The Point Brisbane Hotel Kangaroo Point
  • The Point Brisbane Hotel Hotel Kangaroo Point

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.