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W Brisbane

5.0 star property
Riverfront hotel with full-service spa and 24-hour health club

Photo gallery for W Brisbane

Experience the sleek, curved architecture of this hotel, featuring spacious rooms with outdoor views from balconies.
Experience the sleek, contemporary design of our lobby, featuring a curved floor layout and seating area with round tables and chairs.
Welcome to our reception area, where friendly staff greet you at one of three welcoming desks in a semi-circle layout.
Relax by the pool in a contemporary setting with lounge chairs and sunbeds.
Relax in our stylish lobby with a central seating area, bar, and staircase leading to an upper level.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
The current price is AU$399
includes taxes & fees
27 July - 28 July

Explore the area

Map
81 North Quay, Brisbane, QLD, 4000
  • Queen Street Mall
    ‪2 min walk‬
  • South Bank Parklands
    ‪5 min walk‬
  • Suncorp Stadium
    ‪19 min walk‬
  • Brisbane, QLD (BNE)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, River View (Wow Suite, 1 Bedroom, High Floor)

Suite, 1 Bedroom, Non Smoking, River View (Wow Suite, 1 Bedroom, High Floor) | Living room

Suite, 1 Bedroom, Non Smoking, River View (Wow Suite, 1 Bedroom, High Floor)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Premium bedding
  • 120 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Fantastic Suite, 1 Bedroom Suite, River View, High Floor

Fantastic Suite, 1 Bedroom Suite, River View, High Floor | Living room

Fantastic Suite, 1 Bedroom Suite, River View, High Floor

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • 80 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Marvellous Suite, 1 bedroom Suite, River View

Marvellous Suite, 1 bedroom Suite, River View | Living room

Marvellous Suite, 1 bedroom Suite, River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
  • 79 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Spectacular Room, Room, 2 Double Beds, Non Smoking, River View

Spectacular Room, Room, 2 Double Beds, Non Smoking, River View

Spectacular Room, Room, 2 Double Beds, Non Smoking, River View

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Premium bedding
  • 40 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room

Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Premium bedding
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Spectacular Room, 1 King Bed, River View

Spectacular Room, 1 King Bed, River View

Spectacular Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Premium bedding
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Cool Corner King, 1 King Bed, River View

Cool Corner King, 1 King Bed, River View

Cool Corner King, 1 King Bed, River View

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Premium bedding
  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Fabulous Room,1 King Bed, Partial River View, High Floor

Rooftop bar

Fabulous Room,1 King Bed, Partial River View, High Floor

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room, 2 Double Beds, Partial River View

Wonderful Room, 2 Double Beds, Partial River View

Wonderful Room, 2 Double Beds, Partial River View

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Wonderful Room, 1 King bed, Partial River View

1 bedroom, premium bedding, minibar, in-room safe

Wonderful Room, 1 King bed, Partial River View

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Separate bedroom
Blackout curtains
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About the area

Brisbane

A luxury stay in the heart of Brisbane awaits you at W Brisbane. Within a 5-minute stroll you'll find Queen Street Mall and South Bank Parklands within a 15-minute walk. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. The restaurant, The Lex, serves local cuisine. Wet Deck is the hotel's own rooftop bar. Enjoy the 24-hour gym and pool loungers. 11840 square feet (1100 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 5-property class Brisbane Central Business District hotel include Roma Street Parkland and Gallery of Modern Art.

What's nearby

  • Queen Street Mall - 2 min walk - 0.2 km
  • South Bank Parklands - 5 min walk - 0.5 km
  • Brisbane Convention and Exhibition Centre - 9 min walk - 0.8 km
  • Roma Street Parkland - 12 min walk - 1.0 km
  • Suncorp Stadium - 19 min walk - 1.6 km

Getting around

  • Brisbane Roma Street Station - 6 min walk
  • Brisbane Airport (BNE) - 21 min drive

Restaurants

  • ‪Brisbane Quarter - ‬2 min walk
  • ‪Chocolate Soldier - ‬1 min walk
  • ‪Living Room Bar - ‬1 min walk
  • ‪Coffee Iconic - ‬1 min walk
  • ‪Funny Funny Korean Restaurant - ‬4 min walk

About this property

W Brisbane

Riverfront hotel with full-service spa and 24-hour health club
W Brisbane offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 11840 square feet (1100 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury W Brisbane. Parking is available for a fee.

This 5-star Brisbane hotel is smoke free.

  • 312 guestrooms or units
  • 33 levels
  • 11840 sq ft of conference space
  • 1100 sq. m of conference space
  • Built in 2018
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
W Brisbane offers 312 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Languages

English

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (AUD 70 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 20 to 49 for adults and AUD 10 to 25 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Living Room Bar
  • The Lex
  • Wet Deck

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 11,840 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 33 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

  • Pets: AUD 150 per accommodation (varies based on length of stay), plus a one-time cleaning fee of AUD 150
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 90.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 20 to 49 for adults and AUD 10 to 25 for children
  • Valet parking fee: AUD 70 per day (in/out privileges)
  • Pet fee: AUD 150 per accommodation (varies based on length of stay) plus a one-off AUD150 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 90.0 per day
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This hotel only accepts chip-and-PIN credit cards for on-site payments. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.


We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Hotel W Brisbane
W Brisbane Hotel
W Brisbane Brisbane
W Brisbane Hotel Brisbane

Frequently asked questions

What is the cancellation policy at W Brisbane?

W Brisbane offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at W Brisbane?

As of 17 July 2025, prices found for a 1-night stay for 2 adults at W Brisbane on 27 July 2025 start from AU$399.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at W Brisbane?

Yep, W Brisbane has valet parking with in/out privileges for AUD 70 per day.

Are there any beaches close to W Brisbane?

The closest beach to W Brisbane is Shorncliffe Beach (17.5 km).

Is there a spa on site at W Brisbane?

Yep, there is an onsite spa at W Brisbane. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does W Brisbane have a pool?

W Brisbane has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does W Brisbane have a waterslide?

No, there is no waterslide at W Brisbane, but Streets Beach is a short 18-minute walk away.

What luxury perks are available at W Brisbane?

W Brisbane features a full-service spa, a 24-hour health club and an outdoor pool.

What makes W Brisbane a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at W Brisbane.

Is W Brisbane family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that W Brisbane is a hit with families.

Does W Brisbane serve breakfast?

Sure does, full brekkie is on offer weekdays between 6:30 AM and 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at W Brisbane?

No, W Brisbane does not offer an airport shuttle service.

Is there a bar or restaurant at W Brisbane?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at W Brisbane?

Check-in begins at 3:00 PM. Check-out time is noon.

W Brisbane Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 673 out of 886 reviews
Rating 8 - Good. 116 out of 886 reviews
Rating 6 - Okay. 49 out of 886 reviews
Rating 4 - Poor. 26 out of 886 reviews
Rating 2 - Terrible. 22 out of 886 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

stephane

Stayed 2 nights in Jun 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in May 2025

4/10 Poor

Dominic

Stayed 1 night in Apr 2025

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a fantastic location
Stayed 3 nights in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

A perfect location for a Brisbane stay, walking distance to the QPAC and Museum, as well as the CBD and Suncorp Stadium. Provided a relaxing and restful stay, would recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

JoonMin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

ALLEN

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful venue! We will definitely be back!
Stayed 1 night in Mar 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Dale

Stayed 3 nights in Mar 2025

10/10 Excellent

Feriel

Stayed 2 nights in Mar 2025

8/10 Good

RUEY FONG

Stayed 1 night in Mar 2025

8/10 Good

RUEY FONG

Travelled with group
Liked: Staff & service, property conditions & facilities
We recently stayed at this hotel and had an overall pleasant experience. The customer service was absolutely top-notch—staff were friendly, attentive, and always ready to assist. The facilities, ambiance, and location were also excellent, making our stay comfortable and enjoyable. However, housekeeping was the one area that fell short. We’re not sure if it’s the norm here, but their service seemed minimal—just refilling toiletries and making the bed, without actual cleaning done daily. One of our towels even had a hole, and there was no refill of laundry bags throughout our stay. The amenities provided also felt a bit lacking for the price we paid—items like cotton buds, hand wash, combs, and hair ties were missing. Additionally, the bathtub leaked onto the floor every time we released the water, and we weren’t sure if that was intentional or a design flaw. Overall, while we enjoyed our stay, we do hope the hotel can improve its housekeeping standards to match the otherwise excellent service they provide.
Stayed 3 nights in Mar 2025

10/10 Excellent

Yuankai

Stayed 2 nights in Feb 2025

8/10 Good

larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good Stay and will be back.

Very good stay. Great room and shower/tub. Excellent view of the river. Comfortable bed and room clean. Staff courteous and friendly. Enjoyed the pool and wet bar area. Excellent breakfast. Valet quick and good. Only irritation is the music which is loud and played in the wet bar and reception. Cannot hear anyone speak. Conveniently sited. Will go back for sure.
Stayed 2 nights in Feb 2025

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very large room but little bit out date Would love to return
Stayed 2 nights in Feb 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Was my partner and I’s anniversary and they sorted out balloons and chocolate for us and bottle of wine it was so lovely of them to do so and the room was very nice! Would recommend to anyone to stay!
Stayed 2 nights in Feb 2025

10/10 Excellent

Lilia Aleksandrovna

Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family celebration

The hotel was everything we expected. The only slight downside was a couple of staff members, one was over zealous and another did not have the best comprehension of English and struggled to understand what we were saying. Neither was a big issue and we would definitely stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning

An exceptional hotel with stunning facilities and excellent staff. Well located near shopping transport and the casino. Great restaurants on site. Just wish the hot mineral pools were open past 8pm as we missed that opportunity.
Stayed 1 night in Feb 2025

8/10 Good

Stephen

Stayed 1 night in Jan 2025

6/10 Okay

Terry

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Couldn't check in until 3pm, even after calling and organising a early check in, they didn't even arrange that for us. There was no communication at all. The hotel room was on the 21sy floor and it was super noisy being right next to a busy road, the pillows were like really lumpy and hurt our necks. For a room that cost $1000 we only got a small bottle of water complimentary that's it Staff were lovely tho but had popr communication skills.
Stayed 1 night in Jan 2025