W Brisbane

5.0 star property
Luxury Brisbane hotel in Brisbane Central Business District with a full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for W Brisbane

Exterior
Outdoor pool, pool loungers
Exterior
Premium bedding, minibar, in-room safe, desk
Local cuisine

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • Pool
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Spa
    Spa

Explore the area

Map
81 North Quay, Brisbane, QLD, 4000
  • Brisbane City Hall
    2 min walk
  • Queen Street Mall
    3 min walk
  • Treasury Casino
    4 min walk
  • Brisbane, QLD (BNE)
    21 min drive

Room options

Suite, 1 Bedroom, Non Smoking, River View (Wow Suite, 1 Bedroom, High Floor)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
Separate bath and shower
  • 120 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Fantastic Suite, 1 Bedroom Suite, River View, High Floor

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
  • 80 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Marvellous Suite, 1 bedroom Suite, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
  • 79 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Spectacular Room, Room, 2 Double Beds, Non Smoking, River View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
Separate bath and shower
  • 40 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
Separate bath and shower
  • Sleeps 3
  • 1 King Bed

Spectacular Room, 1 King Bed, River View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
Separate bath and shower
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Cool Corner king, 1 King Bed, River View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
Separate bath and shower
  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Fabulous Room, 1 King Bed, Partial River View, High Floor

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
Separate bath and shower
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Wonderful Room, 2 Double Beds, Partial River View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
Separate bath and shower
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Wonderful Room, 1 King bed, Partial River View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
Separate bath and shower
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Brisbane

A luxury stay in the heart of Brisbane awaits you at W Brisbane. Within a 5-minute stroll you'll find Queen Street Mall and South Bank Parklands within a 15-minute walk. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and Ayurvedic treatments. The restaurant, The Lex, serves local cuisine. Wet Deck is the hotel's own rooftop bar. Enjoy the 24-hour gym and pool loungers. 11840 square feet (1100 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 5-property class Brisbane Central Business District hotel include Roma Street Parkland and Gallery of Modern Art.

What's nearby

  • Queen Street Mall - 3 min walk
  • South Bank Parklands - 10 min walk
  • Roma Street Parkland - 11 min walk
  • Brisbane Convention and Exhibition Centre - 16 min walk
  • Suncorp Stadium - 19 min walk

Getting around

  • Brisbane Roma Street Station - 6 min walk
  • Brisbane Airport (BNE) - 21 min drive

Restaurants

  • ‪Brisbane Quarter - ‬2 min walk
  • ‪Chocolate Soldier - ‬1 min walk
  • ‪Living Room Bar - ‬1 min walk
  • ‪Coffee Iconic - ‬1 min walk
  • ‪Criterion Tavern - ‬2 min walk

About this property

W Brisbane

Luxury Brisbane hotel in Brisbane Central Business District with a full-service spa
W Brisbane offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 11840 square feet (1100 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury W Brisbane. Parking is available for a fee.

This 5-star Brisbane hotel is smoke free.

  • 312 guestrooms or units
  • 33 levels
  • 11840 sq ft of conference space
  • 1100 sq. m of conference space
  • Built in 2018
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
W Brisbane offers 312 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (AUD 70 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 20 to 49 for adults and AUD 10 to 25 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Living Room Bar
  • The Lex
  • Wet Deck

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 11,840 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 33 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

  • Pets: AUD 200 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 90.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 20 to 49 for adults and AUD 10 to 25 for children
  • Valet parking fee: AUD 70 per day (in/out privileges)
  • Pet fee: AUD 200 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 90.0 per day
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This hotel only accepts chip-and-PIN credit cards for on-site payments. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.


We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Hotel W Brisbane
W Brisbane Hotel
W Brisbane Brisbane
W Brisbane Hotel Brisbane

Frequently asked questions

What is the cancellation policy at W Brisbane?

W Brisbane offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at W Brisbane?

As of 23 Oct 2024, prices found for a 1-night stay for 2 adults at W Brisbane on 27 Oct 2024 start from AU$389.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at W Brisbane?

Yep, W Brisbane has valet parking with in/out privileges for AUD 70 per day.

Are there any beaches close to W Brisbane?

The closest beach to W Brisbane is Shorncliffe Beach (17.5 km).

Is there a spa on site at W Brisbane?

Yep, there is an onsite spa at W Brisbane. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does W Brisbane have a pool?

W Brisbane has a pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does W Brisbane have a waterslide?

No, there is no waterslide at W Brisbane, but Streets Beach is a short 18-minute walk away.

What luxury perks are available at W Brisbane?

W Brisbane features a full-service spa, a 24-hour health club and an outdoor pool.

What makes W Brisbane a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at W Brisbane.

Is W Brisbane family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that W Brisbane is a hit with families.

Does W Brisbane serve breakfast?

Sure does, full brekkie is on offer weekdays between 6:30 AM and 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at W Brisbane?

No, W Brisbane does not offer an airport shuttle service.

Is there a bar or restaurant at W Brisbane?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at W Brisbane?

Check-in begins at 3:00 PM. Check-out time is noon.

W Brisbane Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 613 out of 811 reviews" "
Rating 8 - Good. 108 out of 811 reviews" "
Rating 6 - Okay. 47 out of 811 reviews" "
Rating 4 - Poor. 22 out of 811 reviews" "
Rating 2 - Terrible. 21 out of 811 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in a bit of a pickle they helped enormously. Check in was easy, parking was a bit harder because I must have came at a busy time so had to wait for help from the concierge. I wanted to have a bath but couldn’t because there was no hot water after trying to fill it for 20 minutes so I didn’t like that. Everything else was just amazing
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff very friendly and helpfull
Stayed 1 night in Sep 2024

8/10 Good

Krista

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The place is amazing. However when we were poolside we struggled to get our drinks and food order taken by anyone, then our drinks were forgotten. Staff walked right past us without cleaning our plates or drinks or offering more. We were prepared to stay a while and have few drinks while our kids swam but this didn’t happen. Same service style at dinner as well. But overall amenities are amazing.
Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The point of difference in the decor, it is quite sensational when you walk in to both the foyers and the rooms. The staff were friendly and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice
Stayed 1 night in Aug 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

mengjun

Business traveller
many flies in fruit and cake areas in restaurant. no coffee capsuls fill in room next day.
Stayed 2 nights in Jul 2024

8/10 Good

Kellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing thank you! Buffet breaky was also a stand out! I preferred dinner at 3 blue ducks to the Lex but the service was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service of any hotel we have stayed in. Great teamwork in Lex Restaurant, all staff friendly and helpful - Concierge, Reception, Bar Staff, Restaurant Staff - all well trained and efficient. Meals superb!
Stayed 2 nights in Jul 2024

10/10 Excellent

Danielle

Stayed 1 night in Jul 2024

2/10 Terrible

Melanie, Surfers Paradise

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gavin

Stayed 1 night in Jun 2024

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to everything, luxurious rooms, and the staff are wonderful. We can’t wait to stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Melanie

Stayed 4 nights in Jun 2024

8/10 Good

Tashana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our 3 night stay was ok but unfortunately didn't match the price paid for the rooms or for a 5 star hotel. We came for a short break and to relax but was looking forward to leaving. Positives: Nice view from a River View room with sunlight in the afternoon Gym was big and uncrowded Foyer is nice Staff are lovely Not so great things Housekeeping at 3.30/4pm everyday is so inconvenient and not a 5 star experience. We would come back to an unmade room each day after walking the city all day then have to leave when the cleaner came around The cleaner did not vaccum or wipe anything down. The same fluff on the floor was there for days in addition to the ironing board left out in front of the tv. The bedding linen feels cheap and worn and the polyester pillows have an uncomfortable feeling compared to say The Sofitel. The bedding doesn't feel luxe or enticing to lay on. The staff member that entered into our room unannounced on the first day (when my husband was in the bathroom) asking for another guest made us feel like anyone could barge in the door. The loud all-night roadworks downstairs were not known to us before booking creating a disturbed sleep (yes you can hear it all night, not sure when it will stop). The River View rooms can also hear highway traffic. Overall it just wasn't a relaxing stay and after 3 nights of interrupted sleep on cheap bedding, we couldn't wait to check out and move on. Next time we will head to the Westin and the new Star hotel when it opens
Stayed 3 nights in Jun 2024

6/10 Okay

Lauren

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The W is contemporary, which has held up after being open for a number of years now, but the property is in desperate need of maintenance. The paint is chipping everywhere you look, the contact adhesive decorative film that's on the bathroom doors is peeling away and same goes for the scarab beetle motifs in the lifts and beyond. The in-room technology is also extremely dated. Definitely not what you expect from a premium hotel that is $700 a night. Your money is better spent elsewhere.
Stayed 2 nights in Jun 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Sid

Stayed 1 night in Jun 2024

6/10 Okay

Puneet

Disliked: Cleanliness, staff & service
Great location. Modern property. Not 5 star. Poor inefficient service. 20 minutes taken to check in. 45 minute wait for fresh towels. No turndown. Overall not a premium offering.
Stayed 1 night in Jun 2024

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Stayed 1 night in May 2024