A luxury stay in the heart of Brisbane awaits you at W Brisbane. Within just a 10-minute stroll, you'll find Queen Street Mall and Southbank Parklands. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.
A day of pampering can include deep-tissue massages, hot stone massages, and detox wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Three Blue Ducks, serves local cuisine. Wet Deck is the hotel's own rooftop bar. Enjoy the 24-hour gym and pool loungers. 11840 square feet (1100 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of valet parking.
Places within a 15-minute walk of this 5-star Brisbane Central Business District hotel include Roma Street Parkland and Gallery of Modern Art.
We had a terrific stay. Staff were exceptional, as was the whole experience. Facilities are amazing, and the location is perfect.
Posted by Grant on 13 Nov. 2022
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Comment from Hotel Management
15 Nov. 2022
by W Brisbane
We’re so glad to hear that you had an amazing stay with us Grant and that you loved our guestrooms with their ideal location. We hope to welcome you back again soon.
4 out of 5
The breakfast buffet is not good enough
Posted by Weihua on 1 Oct. 2022
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Comment from Hotel Management
4 Oct. 2022
by W Brisbane
Hi Weihua and thank you for your review. We appreciate the feedback regarding your experience with our buffet which we’ve passed on to our Beverage and Food team. Thank you again and I do hope we will have the opportunity to welcome you back soon.
5 out of 5
I took my partner here for his birthday weekend. Everything was amazing. We had some drinks in the Wet Bar, dined in at the restaurant Three Blue Ducks for dinner and the meals were outstanding and then back for buffet breakfast…which was really delicious too.
I told the hotel it was his birthday and they were so wonderful in helping him celebrate…late checkout, a gorgeous box of chocolates and warm wishes from staff.
Highly recommend the W Hotel.
Posted by Marie-Louise on 25 Sep. 2022
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Comment from Hotel Management
26 Sep. 2022
by W Brisbane
Hi Marie-Louise, thank you so much for this review as we're so pleased you and your partner had a fantastic stay with us whilst celebrating his birthday. We very much hope to see you both again soon.
5 out of 5
Loved the high end industrial lux vibe about the place.
However, the extraverted interior styling cues may be a touch too much for some. For example I thought that the button operated, motor-driven curtains that I could close from bed were super classy. However, I think someone my parents age would likely get frustrated with the tech and would just end up opening them by hand.
In another example, at first I thought the open cabinet in which the robes were stored upon arrival, in resembled more of a strippers cage in case we got adult entertainment later, which was certainly imbibed by the convenient box of adults toys wrapped in a box on the mixing table. I was impressed at their extra thought they'd put into the little things, like multiple shower heads that both work together at once simultaneously to appease those that like the rainwater feel a well as well as those who prefer to use the normal wand style to get to the hard reach bits.
Posted by Corey on 8 Sep. 2022
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Comment from Hotel Management
9 Sep. 2022
by W Brisbane
Thank you so much for your review Corey and we very much appreciate your feedback. W Hotels pride itself on its vibrant design features and high-tech gadgets that ignite curiosity. We hope to welcome you back for another stay soon, hopefully for longer next time!
4 out of 5
A couple of room service orders never showed up and the parking was incredibly expensive (and not included in the hotel fee) but overall an outstanding hotel. 4.5/5
Posted by Andrew on 4 Sep. 2022
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Comment from Hotel Management
5 Sep. 2022
by W Brisbane
Hi Andrew, thank you for taking the time to leave us a review. While we're pleased to read that you enjoyed your stay in our hotel, however we sincerely apologise that you experienced issues with our In Room Dining which we’ve passed on to our Beverage and Food team to investigate further. Thank you again and I do hope we will have the opportunity to welcome you back soon.
5 out of 5
One of the most amazing hotels we’ve stayed at. It reminded me a lot of Hayman Island Resort. We loved every minute of our stay and can’t wait to return.
Posted by Angela on 18 Jul. 2022
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Comment from Hotel Management
1 Aug. 2022
by W Brisbane
We’re so glad to hear that you had an amazing stay with us Angela. We hope to welcome you back again soon, perhaps in summer to soak in more of the glorious Queensland sunshine!
1 out of 5
Not a comfortable stay
Posted by Renchu on 11 Jul. 2022
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1 out of 5
I booked for 3 people on the website. i also loaded the names and age of the child that was staying with us. to my discuss i turned up at the hotel which i have stayed at 3 times previously to find that they wanted to charge me an extra $70 for a single bed. I let t hem know i was discussed however they still charged me. I feel this is discusting service and will not return.
Posted by Duncan on 7 Jul. 2022
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5 out of 5
Fantastic time! Very clean and new.
Posted by Jonathan on 6 Jul. 2022
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Comment from Hotel Management
18 Aug. 2022
by W Brisbane
Thank you for the 5/5 review Jonathan! We hope to welcome you back to W Brisbane again soon.
W Brisbane offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 11840 square feet (1100 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury W Brisbane. Parking is available for a fee. This 5-star Brisbane hotel is smoke free.
312 guestrooms or units
33 levels
11840 sq ft of conference space
1100 sq m of conference space
Built in 2018
Poolside lounge chairs
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Terrace
Bellhop
Elevator
No smoking on site
Bar or lounge
Bar by the pool
Dining venue
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Soundproofed rooms
Laundry facilities
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, High-speed internet access
Available in some public areas:
Free WiFi
, Free wired internet
Parking
Valet parking (surcharge)
Transport
Train station: Brisbane Milton Station (1.9 km / 1.2 mi)
Parking: Valet parking available for a surcharge
Room Amenities
W Brisbane offers 312 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Minibar
In-room dining (limited hours)
LED television
Satellite channels
Coffee maker
Luxury bedding
Separate shower and tub
Rainfall showerhead
Cribs (free)
Housekeeping (daily)
Hair dryer
Safe
Bathrobes
Slippers
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Wheelchair accessible
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Three Blue Ducks - This restaurant specializes in local cuisine. Reservations are required.
Wet Deck - Onsite rooftop bar. Open select days.
Living Room Bar - Onsite lobby lounge. Open select days.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 6
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Ayurvedic treatments
Massages
Hot stone massage
Deep tissue massage
Swedish massage
Prenatal massage
Reflexology
Sports massage
Detoxification wrap
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property collects a credit card or cash deposit at check-in. The credit card authorization is equal to the room rate plus an additional 40% per night for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking. For pre-paid bookings, the listed breakage deposit is charged. Guests who pay in cash are charged a deposit equal to the room and tax, plus the listed general deposit. Unused amounts are refunded at checkout.
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 70.0 per day.
Free cribs (infant beds)!
Pet Policy
Pets: AUD 50 per pet, per night
Maximum 1 per room (weight limit: 40 lbs)
Pets cannot be left unattended
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Guests travelling with pets are charged a AUD 150 cleaning fee per stay, in addition to the daily pet fee.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This hotel accepts only chip-and-PIN credit cards for onsite payments. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
UnionPay
Staffed front desk
Carbon monoxide detector
Smoke detector
Security system
LGBTQIA friendly
Credit card pre-authorisation
Pets cannot be left unattended
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are not in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are not available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between AUD 20 and AUD 49 for adults, AUD 10 and AUD 25 for children (approximately)
Valet parking fee: AUD 60 per day (in/out privileges)
Pet fee: AUD 50 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: AUD 70.0 per day
Credit card charges are subject to a surcharge of 1.5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hotel W Brisbane
W Brisbane Hotel
W Brisbane Brisbane
W Brisbane Hotel Brisbane
You should know
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
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Frequently Asked Questions
W Brisbane offers free cancellation on select room rates. Check out the cancellation policy for more info.
W Brisbane uses enhanced cleaning measures. Contactless room service is available.
Yep, W Brisbane has valet parking with in/out privileges for AUD 60 per day.
Yep, W Brisbane is a short 13-minute walk from Streets Beach.
Yep, there is an onsite spa at W Brisbane. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.
W Brisbane has a pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.
W Brisbane features a full-service spa, a 24-hour health club and an outdoor pool.
A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at W Brisbane.
You bet! With amenities like laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise W Brisbane is a hit with families.
Yeah, travelers quite like the full brekkie here! Served on weekdays from 6:30 AM to 10:00 AM and on weekends between 7:00 AM and 10:30 AM, this is the perfect spot to fuel up for a day full of adventure.
No, W Brisbane does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?
Check-in begins at 3:00 PM. Check-out time is noon.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
