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4.6 out of 5

"Modern, great facilities, location, staff, restaurant, comfortable and well appointed rooms c " More

By a verified traveller on Sun 15 Mar 2020

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at W Brisbane. Within just a 15-minute stroll, you'll find Queen Street Mall and Gallery of Modern Art. Highlights at this hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

You can enjoy LED TVs with satellite channels, and all 312 soundproofed rooms feature free WiFi, dining areas, and separate bathtubs and showers. Minibars provide refreshments, and 24-hour room service is also available. Premium linens welcome you to a good night's rest, and other nice touches include rainfall showerheads and bathrobes. Additionally, coffee/tea makers, free bottled water, and safes are available.

A day of pampering at Away Spa can include deep-tissue massages, aromatherapy, and Ayurvedic treatments along with access to the hot springs/mineral springs and sauna. The restaurant, Three Blue Ducks, serves local cuisine. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the 24-hour health club and pool loungers. 11840 square feet (1100 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas and laundry facilities. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Sights within a 20-minute walk of this 5-star Brisbane Central Business District hotel include Roma Street Parkland and Southbank Parklands.

Wonderful Room, 1 King Bed, Partial River View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$272* Per night/room 10 Jun. - 11 Jun.

Suite, 1 Bedroom, River View (Marvellous Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fantastic Suite, Suite, 1 Bedroom, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Spectacular Room, Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Spectacular Room, Room, 2 Double Beds, River View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Cool Corner King, Guest room, 1 King, River view

Bed Count 1 King Bed Maximum Occupancy 3 Max

W Brisbane ratings based on 147 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for W Brisbane

Everyone (96) Couples (27) Family (18)
5 out of 5
Modern, great facilities, location, staff, restaurant, comfortable and well appointed rooms c

Posted by , from Brisbane on 15 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Hal Philp

Hello and thank you so much for the great review Steve, we're so glad to hear that you loved your W Brisbane experience! I hope we can welcome you back again soon. Cheers, Hal (General Manager)

5 out of 5
Awesome place to stay , had everything you need there

Posted by on 9 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Hal Philp

Thank you so much for the 5-star rating of W Brisbane, it is truly appreciated! We hope to see you again soon. Cheers, Hal (General Manager)

5 out of 5
We loved it all. The staff were amazing. The only thing my Husband would like to suggest is perhaps a couple of Popular Beers to choose from would be great, eg Crown Lager, Corona, Carlton Draught....Not everyone likes Craft Beers. Thank you.

Posted by on 9 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Hal Philp

Thank you for taking the time to leave a review, it's brilliant to read that you loved your time with us! With reference to the beers on offer we do love to support local breweries with bevies from Byron Bay and Burleigh just a short drive away, however we do appreciate the feedback which has been shared with the team. Thank you again and we hope to have you back with us very soon! Cheers, Hal (General Manager)

5 out of 5
The rooms and facilities are gorgeous and just so cool! Every staff member also goes above and beyond. Such a wonderful place to stay - we loved everything about it.

Posted by on 2 Mar. 2020

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Comment from Hotel Management

4 Mar. 2020 by Hal Philp

Hello and thank you for the fab 5-star review, we're so thrilled to hear that you loved everything about your W Brisbane stay and that our team went above and beyond to make your time with us extra special. I hope we will have the opportunity to welcome you again soon! Cheers, Hal (General Manager)

4 out of 5

Posted by on 23 Feb. 2020

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Comment from Hotel Management

4 Mar. 2020 by Hal Philp

Thank you for taking the time to leave a rating following your recent W Brisbane stay, we hope to welcome you again soon! Cheers, Hal (General Manager)

5 out of 5

Posted by on 16 Feb. 2020

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5 out of 5
CENTRAL LOCATION. Ambience was GREAT. HIGHLY RECOMMEND!

Posted by on 15 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by Hal Philp

Thank you so much for the recommendation, we're so thrilled to hear that you loved the W vibes and our central riverside location! I hope there will be an opportunity to welcome you again soon. Cheers, Hal (General Manager)

5 out of 5
Lots of reasons to stay, but definitely caters to staycation market. Vibrant, views, amenities and fit out all great. Staff helpful. Restaurant could do with some other cocktail options and menu depth (had trouble picking a main). But we had great stay and would stay again.

Posted by on 12 Feb. 2020

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5 out of 5
The place is brilliant, modern, seductive environment, $58.00 for valet should be included. Not taking valet and then paying $38.00 for parking was regretful

Posted by , from Tamborine on 12 Feb. 2020

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5 out of 5
Beautiful rooms, great mini bar, all the staff were wonderful! The bath tubs were amazing too! BEST BEDS EVER!!!

Posted by on 9 Feb. 2020

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Property Features

W Brisbane offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 11840 square feet (1100 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury W Brisbane. Parking is available for a fee. This 5-star Brisbane hotel is smoke free.

  • 312 guestrooms or units
  • 33 levels
  • 2 dining venues
  • 11840 sq ft of conference space
  • 1100 sq m of conference space
  • Built in 2018
  • Bar by the pool
  • Bar or lounge
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Separate dining area
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Brisbane, QLD (BNE) (18.9 km / 11.7 mi)
  • Train station: Brisbane Milton Station (1.9 km / 1.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

W Brisbane offers 312 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. Beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Dining room
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Three Blue Ducks - This restaurant specializes in local cuisine.

Wet Deck - Onsite steakhouse. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

Spa Services

  • Number of treatment rooms 6
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Hot springs/mineral springs in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

This property collects a credit card or cash deposit at check-in. The credit card authorization is equal to the room rate plus an additional 40% per night for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking. For pre-paid bookings, the authorization is AUD 100 per night. Guests who pay in cash are charged a deposit equal to the room and tax, plus AUD 300 for incidentals at check-in. Unused amounts are refunded at checkout.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: AUD 50 per pet, per night
  • Maximum 1 per room (weight limit: 40 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Guests travelling with pets are charged a AUD 150 cleaning fee per stay, in addition to the daily pet fee.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 42 for adults and AUD 20 for children (approximately)
  • Valet parking fee: AUD 58 per day (in/out privileges)
  • Pet fee: AUD 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel W Brisbane
  • W Brisbane Hotel
  • W Brisbane Brisbane
  • W Brisbane Hotel Brisbane

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.