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"The location was perfect for our stay it was in walking distance to everywhere we wanted to go. The room was quite spacious and the bed was very comfo
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At Riverside Hotel Southbank you'll be within just a 15-minute stroll of Queensland Performing Arts Centre and Wheel of Brisbane. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.
All 110 soundproofed rooms feature free WiFi, balconies or patios, and flat-screen TVs. In-room dining is easy with amenities like refrigerators and room service. Additionally, coffee/tea makers, safes, and hair dryers are available.
The restaurant, Montague's Restaurant, serves international cuisine and is open for breakfast, lunch, and dinner. 2260 square feet (210 square meters) of event facilities include conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Continental breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of car rentals on site.
Sights within a 20-minute walk of this 4-star South Brisbane hotel include Brisbane Convention and Exhibition Centre and Southbank Parklands.
Riverside Hotel Southbank ratings based on 439 Verified Reviews
Review Summary
3.7
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Riverside Hotel Southbank
Everyone (308)Couples (62)Family (40)
5 out of 5
The location was perfect for our stay it was in walking distance to everywhere we wanted to go. The room was quite spacious and the bed was very comfortable. The bathroom was on the small side though but it wasn’t an issue for us. The staff were very welcoming and friendly and check in and check out was quick and easy.
Posted by a verified traveller on 13 Jun. 2021
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5 out of 5
Posted by a verified traveller on 28 May 2021
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3 out of 5
Convenient to city and South Bank
Posted by a verified traveller on 27 May 2021
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4 out of 5
Hotel was perfectly situated for the arts centre and was a great choice for value for money on a Wednesday night .
Posted by a verified traveller on 27 May 2021
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3 out of 5
Not the best
Posted by a verified traveller on 17 May 2021
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5 out of 5
Closes to facilities family could visit me i could visit the state library
Posted by a verified traveller on 12 May 2021
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4 out of 5
The lady on the desk was Loverly
Posted by a verified traveller on 3 May 2021
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2 out of 5
Chair was not stable. Even when i reported it, was never changed. Was bitten during the night, i believe bed bugs. Reported it, Tracey from housekeeping very understanding and apologetic how ever manager of hotel said bites didn't look like bed bugs. Made the procedure of moving us to another room so overwhelming i declined. Wondering if the manager has a medical background that gave him the right to make that diagnosis.
Posted by a verified traveller on 30 Apr. 2021
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Comment from Hotel Management
30 Apr. 2021
by Riverside Hotel Team
Dear Ms KOLARIK,
Thank you for your feedback.
We were never notified of any issues with the chair. After this review, however, we inspected the room and have found that indeed the chair was slightly unstable, and have fixed it straight away.
In regards to the bites you mentioned, we take such claims very seriously. Our team is trained to recognise signs of bed bugs, as that is something that needs to be treated immediately.
The marks you had in your body did not look like bites from bed bugs, and that was explained to you indeed.
Furthermore, you forgot to mentioned that both our Executive Housekeeper and our Assistant General Manager have inspected the room, the mattress, the frame, bed head, sheets and anywhere else they could possibly try to locate bed bugs, and nothing was found.
You also mentioned to one member of the team that both you and your husband were bitten, but when the team asked your husband, he said he was not bitten whatsoever.
What was offered to you, before we discovered there were no bed bugs in the room, was the following:
To ensure you did not carry anything with you, we asked that you got changed in the bathroom, gave us your clothing and we would have it professionally washed to ensure they were clean of bugs. That was mainly to protect you and your husband, as that would not be something you would like to take it home with you. We explained that clearly, and, at the time, you said you understood but would prefer to stay in the same room even if there were bugs there.
After your departure yesterday, we had a professional pest control company come and inspect the property, to ensure there was indeed no signs of bed bugs.
They have inspected your apartment and the three adjacent ones to each side, and have found no signs whatsoever of bed bugs.
Once again, we thank you for your feedback and wish you a lovely weekend.
4 out of 5
Posted by a verified traveller on 5 Apr. 2021
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4 out of 5
that the hotel had under cover secure parking and was conveniently within walking distance of the venue I was attending
The following facilities are closed seasonally each year. They will be closed from December 25 to December 27:
Dining venue
Property Features
There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. Event space at this hotel measures 2260 square feet (210 square meters) and includes conference space. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Riverside Hotel Southbank. Smoking is allowed in designated areas at this 4-star Brisbane hotel.
110 guestrooms or units
6 levels
2 buildings
2260 sq ft of conference space
210 sq m of conference space
Dining venue
Bar or lounge
Coffee shop
Deli
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (limited hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Terrace
Garden
Outdoor picnic space
Newspapers in lobby (free)
Television in lobby
ATM
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities
Refrigerator
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Transport
Airport: Brisbane Airport (BNE) (18.9 km / 11.7 mi)
Train station: South Brisbane Station (0.8 km / 0.5 mi)
Room Amenities
Riverside Hotel Southbank offers 110 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Brisbane hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Private balcony or patio
In-room dining (limited hours)
Flat-screen television
Refrigerator
Coffee maker
Shower
Cribs (surcharge)
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Unique furnishings
Unique decor
Wheelchair accessible
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Montague's Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at 10:00 PM
Special check-in instructions:
The front desk is open daily from 6 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The front desk at this property is open daily from 6 AM - 10 PM. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 10:00 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 30 per night.
Cribs (infant beds) are available for AUD 30 per night.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards, debit cards, and cash.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings.
Parking height restrictions apply
Debit cards
UnionPay
Staffed front desk
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
gap period enforced between guest stays 72 hours
Property confirms they are implementing guest safety measures
Contactless check-out is available
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: AUD 19.5 for adults and AUD 19.5 for children (approximately)
Crib (infant bed) fee: AUD 30 per night
Rollaway bed fee: AUD 30 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
