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3.7 out of 5

"The location was perfect for our stay it was in walking distance to everywhere we wanted to go. The room was quite spacious and the bed was very comfo ... " More

By a verified traveller on Sun 13 Jun 2021

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Hotel Description

At Riverside Hotel Southbank you'll be within just a 15-minute stroll of Queensland Performing Arts Centre and Wheel of Brisbane. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

All 110 soundproofed rooms feature free WiFi, balconies or patios, and flat-screen TVs. In-room dining is easy with amenities like refrigerators and room service. Additionally, coffee/tea makers, safes, and hair dryers are available.

The restaurant, Montague's Restaurant, serves international cuisine and is open for breakfast, lunch, and dinner. 2260 square feet (210 square meters) of event facilities include conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Continental breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of car rentals on site.

Sights within a 20-minute walk of this 4-star South Brisbane hotel include Brisbane Convention and Exhibition Centre and Southbank Parklands.

Standard Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$91* Per night/room 22 Jun. - 23 Jun.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Riverside Hotel Southbank ratings based on 439 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Riverside Hotel Southbank

Everyone (308) Couples (62) Family (40)
5 out of 5
The location was perfect for our stay it was in walking distance to everywhere we wanted to go. The room was quite spacious and the bed was very comfortable. The bathroom was on the small side though but it wasn’t an issue for us. The staff were very welcoming and friendly and check in and check out was quick and easy.

Posted by on 13 Jun. 2021

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5 out of 5

Posted by on 28 May 2021

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3 out of 5
Convenient to city and South Bank

Posted by on 27 May 2021

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4 out of 5
Hotel was perfectly situated for the arts centre and was a great choice for value for money on a Wednesday night .

Posted by on 27 May 2021

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3 out of 5
Not the best

Posted by on 17 May 2021

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5 out of 5
Closes to facilities family could visit me i could visit the state library

Posted by on 12 May 2021

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4 out of 5
The lady on the desk was Loverly

Posted by on 3 May 2021

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2 out of 5
Chair was not stable. Even when i reported it, was never changed. Was bitten during the night, i believe bed bugs. Reported it, Tracey from housekeeping very understanding and apologetic how ever manager of hotel said bites didn't look like bed bugs. Made the procedure of moving us to another room so overwhelming i declined. Wondering if the manager has a medical background that gave him the right to make that diagnosis.

Posted by on 30 Apr. 2021

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Comment from Hotel Management

30 Apr. 2021 by Riverside Hotel Team

Dear Ms KOLARIK, Thank you for your feedback. We were never notified of any issues with the chair. After this review, however, we inspected the room and have found that indeed the chair was slightly unstable, and have fixed it straight away. In regards to the bites you mentioned, we take such claims very seriously. Our team is trained to recognise signs of bed bugs, as that is something that needs to be treated immediately. The marks you had in your body did not look like bites from bed bugs, and that was explained to you indeed. Furthermore, you forgot to mentioned that both our Executive Housekeeper and our Assistant General Manager have inspected the room, the mattress, the frame, bed head, sheets and anywhere else they could possibly try to locate bed bugs, and nothing was found. You also mentioned to one member of the team that both you and your husband were bitten, but when the team asked your husband, he said he was not bitten whatsoever. What was offered to you, before we discovered there were no bed bugs in the room, was the following: To ensure you did not carry anything with you, we asked that you got changed in the bathroom, gave us your clothing and we would have it professionally washed to ensure they were clean of bugs. That was mainly to protect you and your husband, as that would not be something you would like to take it home with you. We explained that clearly, and, at the time, you said you understood but would prefer to stay in the same room even if there were bugs there. After your departure yesterday, we had a professional pest control company come and inspect the property, to ensure there was indeed no signs of bed bugs. They have inspected your apartment and the three adjacent ones to each side, and have found no signs whatsoever of bed bugs. Once again, we thank you for your feedback and wish you a lovely weekend.

4 out of 5

Posted by on 5 Apr. 2021

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4 out of 5
that the hotel had under cover secure parking and was conveniently within walking distance of the venue I was attending

Posted by on 4 Apr. 2021

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About the Riverside Hotel Southbank

Location 20 Montague Road, South Brisbane, QLD 4101

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 27:

  • Dining venue

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. Event space at this hotel measures 2260 square feet (210 square meters) and includes conference space. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Riverside Hotel Southbank. Smoking is allowed in designated areas at this 4-star Brisbane hotel.

  • 110 guestrooms or units
  • 6 levels
  • 2 buildings
  • 2260 sq ft of conference space
  • 210 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Brisbane Airport (BNE) (18.9 km / 11.7 mi)
  • Train station: South Brisbane Station (0.8 km / 0.5 mi)

Room Amenities

Riverside Hotel Southbank offers 110 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Brisbane hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining (limited hours)
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Montague's Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 6 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 6 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are available for AUD 30 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Parking height restrictions apply
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 19.5 for adults and AUD 19.5 for children (approximately)
  • Crib (infant bed) fee: AUD 30 per night
  • Rollaway bed fee: AUD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Riverside Southbank
  • Hotel Southbank
  • Riverside Hotel Southbank
  • Riverside Southbank
  • Riverside Southbank Hotel
  • Southbank Riverside
  • Southbank Riverside Hotel
  • Riverside Southbank Brisbane
  • Riverside Hotel Southbank Hotel
  • Riverside Hotel Southbank South Brisbane
  • Riverside Hotel Southbank Hotel South Brisbane
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.