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4.5 out of 5

"Overall stay was excellent. Staff were brilliant. " More

By a verified traveller on Wed 01 Apr 2020

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at Sofitel Brisbane Central. Within just a 15-minute stroll, you'll find Queen Street Mall and Eagle Street Pier. Highlights at this family-friendly hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

All 416 individually decorated rooms feature LCD TVs with digital channels, and you can enjoy WiFi, DVD players, and in-room childcare. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include bathrobes and designer toiletries. Coffee/tea makers, pillow menus, and down comforters are also available.

A day of pampering at Stephanies Spa Retreat can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Thyme2 Restaurant, is open for breakfast, brunch, lunch, and dinner. Cuvée Lounge Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the fitness center and pool loungers. Other amenities include free WiFi in public areas, a conference center, and a coffee shop/café. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 5-star Brisbane Central Business District hotel include Roma Street Parkland and Brisbane Botanic Gardens.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$261* Per night/room 9 Jul. - 10 Jul.

Luxury Room, 1 King Bed (High Floor, Club Sofitel Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Luxury Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Double Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Classic Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sofitel Brisbane Central ratings based on 432 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel Brisbane Central

Everyone (298) Couples (107) Business (5) Family (18) Other (1)
5 out of 5
Overall stay was excellent. Staff were brilliant.

Posted by , from Brisbane on 1 Apr. 2020

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5 out of 5

Posted by on 12 Mar. 2020

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Comment from Hotel Management

14 Mar. 2020 by Guest Experience and Loyalty Manager

Bonjour, Allow me to thank you for the 5 out of 5 rating. We look forward to welcoming you back again soon Merci, Trent Grundy Guest Experience And Loyalty Manager Sofitel Brisbane Central.

5 out of 5
It’s a nice professionally run flag ship property. Like the French influences

Posted by , from Sydney on 4 Mar. 2020

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Comment from Hotel Management

4 Mar. 2020 by Guest Experience and Loyalty Manager.

Bonjour, Thank you for the 5 out of 5 rating and review, we are glad that you had such and enjoyable stay with us. We look forward to welcoming you back again soon. Trent Grundy Guest Experience and Loyalty Manager Sofitel Brisbane Central.

4 out of 5

Posted by on 29 Feb. 2020

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Comment from Hotel Management

3 Mar. 2020 by Guest Experience and Loyalty Manager.

Bonjour, Thank you for the rating on your most recent stay with us. We appreciate the feedback and look forward to welcoming you back again soon. Merci, Trent Grundy Guest Experience and Loyalty Manager Sofitel Brisbane Central

5 out of 5
The staff were so helpful and nothing was a problem, this was true for all the staff I highly recommended and will stay again

Posted by on 3 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Guest Experience and Loyalty Manager

Bonjour, Thank you for your 5 out of 5 review. It is such a pleasure to hear that our ambassadors gave your such helpful and friendly service during your stay with us. We hope to welcome you back again soon. Merci, Trent Grundy Guest Experience and Loyalty Manager Sofitel Brisbane Central.

5 out of 5
Brilliant hotel, outstanding staff, Prive249 restaurant was excellent and rooms very comfy. It’s a Brisbane must stay hotel.

Posted by on 25 Jan. 2020

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Comment from Hotel Management

25 Feb. 2020 by Guest Experience and Loyalty Manager

Bonjour, Thank you for your 5 out of 5 rating and review. It is a pleasure to hear that your stay with us was so enjoyable. I will certainly pass this feedback on to the ambassadors as encouragement for the future. We hope to welcome you back again soon. Merci, Trent Grundy Guest Experience and Loyalty Manager Sofitel Brisbane Central.

5 out of 5
Very clean, great food and drinks, great staff! Will be staying again

Posted by on 15 Jan. 2020

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Comment from Hotel Management

25 Feb. 2020 by Guest Experience and Loyalty Manager

Bonjour, Thank you for your 5 out of 5 review. We look forward to welcoming you back again soon. Merci, Trent Grundy Guest Experience and Loyalty Manager Sofitel Brisbane Central.

4 out of 5
Lovely on site spa, good restaurants and room service

Posted by on 4 Jan. 2020

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Comment from Hotel Management

25 Feb. 2020 by Guest Experience and Loyalty Manager.

Bonjour, Thank you for your 5 out of 5 review. It is such a pleasure to hear that the hotel was convenient and enjoyable for you stay with us. We look forward to welcoming you back again soon. Merci, Trent Grundy Guest Experience and Loyalty Manager Sofitel Brisbane Central.

4 out of 5

Posted by on 13 Dec. 2019

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5 out of 5
Right next to the Central Station. Very convenient location to walk around the city too.

Posted by on 24 Nov. 2019

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About the Sofitel Brisbane Central

Location 249 Turbot Street, Brisbane, QLD 4000

Property Features

Sofitel Brisbane Central offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 14273 square feet (1326 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Sofitel Brisbane Central. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available. This 5-star Brisbane hotel is smoke free.

  • 416 guestrooms or units
  • 30 levels
  • 14273 sq ft of conference space
  • 1326 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Brisbane, QLD Airport (BNE) (17.3 km / 10.7 mi)
  • Train station: Brisbane Central Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sofitel Brisbane Central offers 416 accommodations with DVD players and minibars. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 62-inch LCD televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. This Brisbane hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Coffee Thyme - Onsite coffee shop.

Thyme2 Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Cuvée Lounge Bar - This bar serves light fare only. Open select days.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12 and AUD 32 per person (approximately)
  • Fee for in-room wireless Internet: AUD 29.50 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 55 per vehicle (one-way)
  • Self parking fee: AUD 47 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel Brisbane Central
  • Sofitel Hotel Brisbane Central
  • Accor Brisbane Central
  • Brisbane Sofitel
  • Sofitel Brisbane Central Hotel Brisbane
  • Sofitel Brisbane Central Hotel
  • Sofitel Central Hotel
  • Sofitel Central
  • Sofitel Brisbane Central Hotel
  • Sofitel Brisbane Central Brisbane
  • Sofitel Brisbane Central Hotel Brisbane

You should know

  • Pool access available from 6:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.