4.7 out of 5

"Enjoyable, relaxing. Nice hotel. My wife and I were very please with the helpful staff. The dining and bar were excellent. " More

By a verified traveller on Mon 03 Sep 2018

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Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$175 per night

Luxury Room (High Floor, Club Sofitel Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Luxury Room, City View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Luxury Room, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sofitel Brisbane Central ratings based on 1,004 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel Brisbane Central

Everyone (475) Couples (462) Business (5) Family (61) Other (1)
4 out of 5
We loved everything. A lot of our family cane to stay, so the lounge bar was perfect for meeting up. We were a bit disappointed that some of the facilities were closed over the new year, as the drinks in the bar were quite expensive, so it would have been nice to have other options.

Posted by on 12 Jan 2019

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3 out of 5

Posted by on 7 Jan 2019

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3 out of 5
It is good to stay here because of its location in the CBD. However, it took two days for someone to make the beds and clean the room. Also the TV is defective, and a leaking tap in the bathroom. Lighting is hopelessly inadequate for reading, and there is no free wi-fi in the room.

Posted by on 2 Jan 2019

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4 out of 5
Very disappointing that a $400 per night room incurres a charge for Internet / WiFi access. Bad taste for an otherwise pleasant stay.

Posted by on 1 Dec 2018

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Comment from Hotel Management

17 Dec 2018 by Guest Experience and Loyalty Manager

Bonjour, Thank you for sharing your feedback regarding your most recent stay. We do offer free WiFi to our member of LeClub AccorHotels, it is a free membership card you can create online or at the desk at anytime. I am pleased to read your stay has been pleasant and look forward to welcoming you back soon.

4 out of 5
Beautiful hotel with the easiest access ever to the air train. The only thing I found odd in a hotel of this price class and rating is that you have to pay for WiFi!

Posted by , from Forster on 16 Nov 2018

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Comment from Hotel Management

2 Dec 2018 by Guest Experience and Loyalty Manager

Bonjour Annika, Thank you for leaving a positive rating regarding your recent experience. Our wifi is complimentary for our Accorhotels member, if you want to, I can enroll you so you can enjoy complimentary Wifi for your next stay. We hope to welcome you back again soon! Cordialement,

5 out of 5
Lovely hotel (maybe decor and furniture is a bit tired), feels elegant nonetheless, fabulous breakfast, good location.

Posted by on 30 Oct 2018

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Comment from Hotel Management

30 Nov 2018 by Guest Experience and Loyalty Manager

Bonjour Anonymous, Thank you for sharing your experience regarding your most recent stay with us. I look forward to welcoming you back soon. Cordialement,

4 out of 5
Location excellent - very convenient to nearby appointments and CBD

Posted by on 26 Sep 2018

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Comment from Hotel Management

29 Sep 2018 by Sofitel Brisbane Central

Bonjour, I am delighted that your stay was of utmost enjoyment. We hope to welcome you back again soon.

3 out of 5
Disputed car park deal on arrival very uncomfortable Booked wotif girl said never seen this before from Expedia? $46 to park your own car one night-really! Room tired & finger marks & some mould in shower Mixer tap very hard to turn on No free wifi? Breakfast ordinary & not cheap Average experience all round - 5 stars must be easy to achieve... Never again

Posted by , from Sunshine Coast on 24 Sep 2018

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Comment from Hotel Management

29 Sep 2018 by Sofitel Brisbane Central

Bonjour Michael, Allow me to apologise that your stay was not of the standard that we strive to deliver. Our car parking rates are in line with Brisbane charges and I do apologise that we had not communicated this prior to arrival. I do hope that we are able to welcome you back again soon to ensure your stay is magnifique.

5 out of 5
Was wonderful staying here for our wedding night and the service was amazing.

Posted by , from Brisbane on 9 Sep 2018

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Comment from Hotel Management

29 Sep 2018 by Sofitel Brisbane Central

Bonjour Sam, I am delighted that your stay was of utmost enjoyment. We hope to welcome you back again soon!

5 out of 5

Posted by on 4 Sep 2018

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Comment from Hotel Management

6 Sep 2018 by Sofitel Brisbane Central

Bonjour, Thank you for this great rating! We hope to welcome you back again soon.

About the Sofitel Brisbane Central

Location 249 Turbot Street, Brisbane, QLD 4000

Property Features

Sofitel Brisbane Central offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. There's an onsite business centre. Event space at this hotel measures 14273 square feet (1326 square metres) and includes conference centres. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the luxury Sofitel Brisbane Central. A round-trip airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. This 5-star Brisbane hotel is smoke free.

  • 433 guestrooms or units
  • 30 levels
  • 2 dining venues
  • 14273 sq ft of conference space
  • 1326 sq. m of conference space
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Brisbane, QLD (BNE) (16.5 km / 10.3 mi)
  • Train station: Brisbane Central Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sofitel Brisbane Central offers 433 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a bath and shower, a complimentary bathrobe, designer toiletries and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Sofitel Brisbane Central has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

Spa Services

  • Hot stone massage
  • Spa tub in spa
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages