4.6 out of 5

"Enjoyable, relaxing. Nice hotel. My wife and I were very please with the helpful staff. The dining and bar were excellent. " More

By a verified traveller on Mon 03 Sep 2018

Enter dates to see availability

Hotel Description

A luxury stay in the heart of Brisbane awaits you at Sofitel Brisbane Central. Within just a 15-minute stroll, you'll find Queen Street Mall and Eagle Street Pier. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa and an outdoor swimming pool.

You can enjoy LCD TVs with cable channels, and all 433 rooms feature sitting areas, WiFi and wired Internet. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like bathrobes and designer toiletries. Additionally, coffee/tea makers, free newspapers and free bottled water are available.

A relaxing visit to Stephanies Spa Retreat can include deep-tissue massages, hot stone massages, aromatherapy and Ayurvedic treatments along with access to the mud bath. The hotel's own bar/lounge is a nice place to enjoy a drink. 14273 square feet (1326 square metres) of event facilities include conference centres, and other business amenities include a business centre. Other amenities include a health club, WiFi in public areas and a coffee shop/café. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 5-star Brisbane Central Business District hotel include Roma Street Parkland and Brisbane Botanic Gardens.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$160 per night

Luxury Room (High Floor, Club Sofitel Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Luxury Room, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, City View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Classic Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Sofitel Brisbane Central ratings based on 996 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel Brisbane Central

Everyone (475) Couples (449) Business (5) Family (63) Other (1)
3 out of 5
Liked ...Location and convenience, porters very attentive and helpful. View from room. Disappointed in condition, getting a bit tired.for where it is supposed to rank. Bathroom needs upgrade. Staff overdo the French thing. Wait staff can be a bit overbearing.

Posted by , from Melbourne on 3 Jul. 2019

Was this review helpful to you?
5 out of 5

Posted by on 18 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

28 Jun. 2019 by Sofitel Brisbane

Bonjour, Thank you for your 5/5 review! We are glad to hear you enjoyed your stay and hope to see you back again soon. Merci, Sofitel Brisbane Central

5 out of 5
Excellent Hotel, clean and somewhat stylist with friendly staff. Very central to town, virtually upstairs from train station with plenty of shops within walking distance.

Posted by on 16 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

18 Jun. 2019 by Sofitel Brisbane

Bonjour, Thank you for your great feedback about your recent experience here at the Sofitel Brisbane Central. I am glad you enjoyed your stay and hope to see you back again soon. Merci, Sofitel Brisbane Central

5 out of 5

Posted by on 14 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

18 Jun. 2019 by Sofitel Brisbane

Bonjour, Thank you for your great feedback about your recent experience here at the Sofitel Brisbane Central. I am glad you enjoyed your stay and hope to see you back again soon. Merci, Sofitel Brisbane Central

5 out of 5
Central location. Luxurious bedding. Always consistent in performance.

Posted by on 14 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

18 Jun. 2019 by Sofitel Brisbane

Bonjour, Thank you for your great feedback about your recent experience here at the Sofitel Brisbane Central. I am glad you enjoyed your stay and hope to see you back again soon. Merci, Sofitel Brisbane Central

4 out of 5

Posted by on 10 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

18 Jun. 2019 by Sofitel Brisbane

Bonjour, Thank you for your great feedback about your recent experience here at the Sofitel Brisbane Central. I am glad you enjoyed your stay and hope to see you back again soon. Merci, Sofitel Brisbane Central

5 out of 5

Posted by on 1 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

18 Jun. 2019 by Sofitel Brisbane

Bonjour, Thank you for your great feedback about your recent experience here at the Sofitel Brisbane Central. I am glad you enjoyed your stay and hope to see you back again soon. Merci, Sofitel Brisbane Central

3 out of 5
The reception staff was not at all friendly or inviting

Posted by on 21 May 2019

Was this review helpful to you?
Comment from Hotel Management

25 May 2019 by Sofitel

Bonjour, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. Receiving feedback, both positive and constructive enables us to elevate the areas of improvement. I thank you for sharing your feedback with me and will be sure to pass this on to the relevant departments. I do apologise that your stay could have been better and do hope that I am able to welcome you back in the near future. Sincèrement, Nicholas Klaassen Guest Experience and Loyalty Manager

4 out of 5

Posted by on 19 May 2019

Was this review helpful to you?
Comment from Hotel Management

25 May 2019 by Sofitel

Bonjour, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicholas Klaassen Guest Experience and Loyalty Manager

4 out of 5
Great location and modern hotel. Although they held our room deposit for nearly 2 weeks.

Posted by , from Longreach on 10 May 2019

Was this review helpful to you?
Comment from Hotel Management

19 May 2019 by Sofitel Brisbane Central

Bonjour Anne, llow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. Receiving feedback, both positive and constructive enables us to elevate the areas of improvement. I am sincerely sorry to read that it took such a long time for your pre-authorization to be released. I thank you for sharing your feedback with me and will be sure to pass this on to the relevant departments. I do apologise that your stay could have been better and do hope that I am able to welcome you back in the near future. Sincèrement, Sofitel Brisbane Central

About the Sofitel Brisbane Central

Location 249 Turbot Street, Brisbane, QLD 4000

Property Features

Sofitel Brisbane Central offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. There's an onsite business centre. Event space at this hotel measures 14273 square feet (1326 square metres) and includes conference centres. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the luxury Sofitel Brisbane Central. A round-trip airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. This 5-star Brisbane hotel is smoke free.

  • 433 guestrooms or units
  • 30 levels
  • 2 dining venues
  • 14273 sq ft of conference space
  • 1326 sq. m of conference space
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Brisbane, QLD (BNE) (16.5 km / 10.3 mi)
  • Train station: Brisbane Central Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sofitel Brisbane Central offers 433 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a bath and shower, a complimentary bathrobe, designer toiletries and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Sofitel Brisbane Central has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

Spa Services

  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Mud bath in spa
  • Deep tissue massage
  • Prenatal massage
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transport is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 39 and AUD 49 per person (approximately)
  • Fee for in-room wireless Internet: AUD 29.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 29.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 29.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AUD 29.95 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 55 per vehicle (one-way)
  • Self-parking fee: AUD 47 per night (in/out privileges)
  • Valet parking fee: AUD 57 per night (in/out privileges)
  • Rollaway beds are available for an additional fee
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel Brisbane Central Hotel
  • Sofitel Central Hotel
  • Sofitel Brisbane Central
  • Sofitel Central

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.