4.7 out of 5

"Enjoyable, relaxing. Nice hotel. My wife and I were very please with the helpful staff. The dining and bar were excellent. " More

By a verified traveller on Mon 03 Sep 2018

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at Sofitel Brisbane Central. Within just a 15-minute stroll, you'll find Queen Street Mall and Eagle Street Pier. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

You can enjoy LCD TVs with cable channels, and all 433 rooms feature sitting areas, WiFi, and wired Internet. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like bathrobes and designer toiletries. Additionally, coffee/tea makers, free newspapers, and free bottled water are available.

A day of pampering can include hot stone massages and body wraps along with aromatherapy and Ayurvedic treatments. The hotel's own bar/lounge is a nice place to enjoy a drink. 14273 square feet (1326 square metres) of event facilities include conference centres, and other business amenities include a business centre. Other amenities include a health club, WiFi in public areas, and a coffee shop/café. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 5-star Brisbane Central Business District hotel include Roma Street Parkland and Brisbane Botanic Gardens.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$175 per night

Luxury Room (High Floor, Club Sofitel Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Luxury Room, City View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Luxury Room, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sofitel Brisbane Central ratings based on 1,015 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel Brisbane Central

Everyone (482) Couples (465) Business (5) Family (62) Other (1)
3 out of 5
The room was seriously overpriced and the room was average. The food and drinks were very expensive but having to pay extra for parking under the building was ridiculous. Would not stay rhere again

Posted by on 10 Mar. 2019

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Comment from Hotel Management

10 Mar. 2019 by Sofitel Brisbane Central

Bonjour, Thank you for taking the time to tell us about your experience at the Sofitel Brisbane Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

4 out of 5
Nice hotel. Parking EXTREMLY expensive.....................

Posted by on 3 Mar. 2019

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Comment from Hotel Management

9 Mar. 2019 by Sofitel Brisbane Central

Bonjour, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. Receiving feedback, both positive and constructive enables us to elevate the areas of improvement. I thank you for sharing your feedback with me and will be sure to pass this on to the relevant departments. I am able to welcome you back in the near future. Sincèrement,

5 out of 5
Centrally located on top of Brisbane main railway station, the Sofitel was a great place to stay while visiting Brisbane.

Posted by on 3 Mar. 2019

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Comment from Hotel Management

5 Mar. 2019 by Sofitel Brisbane Central

Bonjour, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement,

3 out of 5
So so , not as good as I see on the photos Bit expensive

Posted by on 17 Feb. 2019

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Comment from Hotel Management

24 Feb. 2019 by Sofitel Brisbane Central

Bonjour, Thank you for taking the time to tell us about your experience at Sofitel Brisbane Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Brisbane Central, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

5 out of 5
Had Dinner at the Restaurant stayed the night was worth the money spent Staff were excellent and very friendly

Posted by on 17 Feb. 2019

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Comment from Hotel Management

22 Feb. 2019 by Sofitel Brisbane Central

Bonjour, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement,

5 out of 5
Position in town was fabulous. Dinner/ breakfast costs were expensive.

Posted by on 10 Feb. 2019

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Comment from Hotel Management

26 Feb. 2019 by Sofitel Brisbane Central

Bonjour , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

5 out of 5

Posted by on 28 Jan. 2019

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Comment from Hotel Management

31 Jan. 2019 by Sofitel Brisbane Central

Bonjour, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

5 out of 5

Posted by on 27 Jan. 2019

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Comment from Hotel Management

31 Jan. 2019 by Sofitel Brisbane Central

Bonjour, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

5 out of 5
Staff were very friendly, hotel was quiet, very clean, close to CBD and central station. Free self-parking.

Posted by on 21 Jan. 2019

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Comment from Hotel Management

31 Jan. 2019 by Sofitel Brisbane Central

Bonjour, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement,

5 out of 5
Would not stay anywhere else in Brisbane. May be slightly more expensive than other hotels but you will not regret staying here. Staff, location, rooms, all exemplary.

Posted by on 20 Jan. 2019

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Comment from Hotel Management

31 Jan. 2019 by Sofitel Brisbane Central

Bonjour, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay. Sincèrement,

About the Sofitel Brisbane Central

Location 249 Turbot Street, Brisbane, QLD 4000

Property Features

Sofitel Brisbane Central offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. There's an onsite business centre. Event space at this hotel measures 14273 square feet (1326 square metres) and includes conference centres. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the luxury Sofitel Brisbane Central. A round-trip airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. This 5-star Brisbane hotel is smoke free.

  • 433 guestrooms or units
  • 30 levels
  • 2 dining venues
  • 14273 sq ft of conference space
  • 1326 sq. m of conference space
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Brisbane, QLD (BNE) (16.5 km / 10.3 mi)
  • Train station: Brisbane Central Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sofitel Brisbane Central offers 433 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a bath and shower, a complimentary bathrobe, designer toiletries and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Sofitel Brisbane Central has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

Spa Services

  • Hot stone massage
  • Spa tub in spa
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance for details. Fees may apply. Contact the property in advance to get details.

Airport transport is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 39 and AUD 49 per person (approximately)
  • Fee for in-room wireless Internet: AUD 29.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 29.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 29.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AUD 29.95 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 55 per vehicle (one-way)
  • Self-parking fee: AUD 47 per night (in/out privileges)
  • Valet parking fee: AUD 57 per night (in/out privileges)
  • Rollaway beds are available for an additional fee
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel Brisbane Central Hotel
  • Sofitel Central Hotel
  • Sofitel Brisbane Central
  • Sofitel Central

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.