A luxury stay in the heart of Brisbane awaits you at Sofitel Brisbane Central. Within just a 15-minute stroll, you'll find Queen Street Mall and Eagle Street Pier. Highlights at this family-friendly hotel include a full-service spa, a restaurant, and an outdoor swimming pool.
All 416 individually decorated rooms feature LCD TVs with digital channels, and you can enjoy WiFi, DVD players, and in-room childcare. Refrigerators and round-the-clock room service make in-room dining convenient. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include bathrobes and designer toiletries. Coffee/tea makers, pillow menus, and down comforters are also available.
A day of pampering at Stephanies Spa Retreat can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and Ayurvedic treatments. The coffee shop, Sophie's Deli, is open for breakfast and lunch. Cuvée Lounge Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym and pool loungers. Other amenities include free WiFi in public areas, a conference center, and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.
Sights within a 20-minute walk of this 5-star Brisbane Central Business District hotel include Roma Street Parkland and Brisbane Botanic Gardens.
Staff were friendly and welcoming. Presentation was excellent.
Posted by Raechel on 24 Apr. 2022
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Comment from Hotel Management
24 Apr. 2022
by Guest Experience and Loyalty Manager
Bonjour Raechel,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay. I am so happy to hear that our presentation was excellent. Thank you for your kind mention of our Ambassadors.
We hope to see you again very soon.
Sincerely,
Jefferson Lagarde
Luxury Experience Manager
Sofitel Brisbane Central
4 out of 5
The staff were exceptional. Every single staff member delivered the best customer service. The room service (blue swimmer crab omelette) was delicious and arrived very quickly and was reasonably priced. The beds are very comfortable and there was nice linen and plenty of fresh towels. The toiletries products were also wonderful. Enjoyed the bath. Location was also excellent, easy walk to the cbd, botanical gardens, pier, southbank etc. Also right on top of central station. Lovely stay, thank you.
My only tips would be to ensure the pool and spa are heated! And sound proof the rooms with new windows. And do a quick general maintenance check. Otherwise, it was great! Thank you.
Posted by Claire on 18 Apr. 2022
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Comment from Hotel Management
24 Apr. 2022
by Luxury Experience Manager
Bonjour Claire,
Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central.
I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. Thank you for your kind mention of our Ambassadors and of our room service and Sofitel MyBeds!
Receiving feedback, both positive and constructive enables us to elevate the areas of improvement. I thank you for sharing your feedback with me and will be sure to pass this on to the relevant departments.
I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay.
Sincèrement,
Jefferson Lagarde
Luxury Experience Manager
Sofitel Brisbane Central
2 out of 5
The quality has really dropped over the years. No longer is there a minibar, I ordered a sack of chocolate, took about 1 hour to be delivered. TV old nd crap kept self turning off randomly every 20-30 minutes ad lose place in whereto movie ist, no longer give slippers, only 1 robe to share between 2, despite asking housekeeping for another, they have cut down on the bathroom products, no body lotion, shower cap nor sewing kit. Iron really old and kept leaking water, ironing board cover ill fitting, kettle really old, no coffee pod machine, not enough staff at breakfast, 30 plus minutes for a Coffeys even though only 3-4 other tables. The hotel facilities in the room run down and they short cut the little things. When paying $400 plus a night, you expect a mini bar stocked fridge, prompt service, a decent television and bathroom product. Fzood service emend very limited.
Posted by Zali on 4 Apr. 2022
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Comment from Hotel Management
6 Apr. 2022
by Jefferson Lagarde - Luxury Experience Manager
Bonjour Zali,
Thank you for taking the time to tell us about your experience at the Sofitel Brisbane Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Jefferson Lagarde
Luxury Experience Manager
Sofitel Brisbane Central
5 out of 5
Staff very professional and happy to help with our requests
Posted by Tracey on 29 Mar. 2022
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Comment from Hotel Management
30 Mar. 2022
by Jefferson Lagarde - Luxury Experience Manager
Bonjour Tracey,
We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central.
It is always a pleasure to receive positive feedback. I will share your comments with our team.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerement,
Jefferson Lagarde
Luxury Experience Manager
Sofitel Brisbane Central
5 out of 5
The staff were all on point. Efficient. Perfectly clean and send out of their Rey if they thought you better reorient for them in any way. Just the eye. Unordered ir
Posted by Ev on 27 Mar. 2022
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Comment from Hotel Management
30 Mar. 2022
by Jefferson Lagarde - Luxury Experience Manager
Bonjour Ev,
We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central.
It is always a pleasure to receive positive feedback. I will share your comments with our team.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerement,
Jefferson Lagarde
Luxury Experience Manager
Sofitel Brisbane Central
4 out of 5
Lovely room, comfy beds, it was great to be able to order omelettes or eggs how you like them at the breakfast buffet. Nice ambiance in the bar. Room service meals and restaurant were tasty.
Posted by Kim on 27 Feb. 2022
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Comment from Hotel Management
28 Feb. 2022
by Luxury Experience Manager
Bonjour Kim,
Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central.
I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions. I am glad to hear you enjoyed our Omelette station at the Suzette buffet and you had a comfortable sleep on our Sofitel MyBed!
I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay.
Sincèrement,
Jefferson Lagarde
Luxury Experience Manager
Sofitel Brisbane Central
4 out of 5
Love it
Posted by Tomasi on 29 Aug. 2021
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Comment from Hotel Management
30 Aug. 2021
by General Manager
Bonjour Tomasi,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Kayte Staraj
General Manager
Sofitel Brisbane Central
2 out of 5
location was good
Posted by Alan on 29 Aug. 2021
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Comment from Hotel Management
30 Aug. 2021
by General Manager
Bonjour Alan,
Thank you for taking the time to tell us about your experience at Sofitel Brisbane Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Sofitel Brisbane Central, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. I do note that whilst your survey ratings were mixed, we were unable to attain reasoning behind your scores.
Should you wish to share more information, feel free to return my email as I would be delighted to learn more as to why your stay was not at the standard we usually pride ourselves on.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Kayte Staraj
General Manager
Sofitel Brisbane Central
5 out of 5
Posted by Ben on 25 Jul. 2021
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5 out of 5
Lovely property with wonderful staff. Room was excellent, and breakfast restaurant outstanding. The building is ageing however the experience is still extremely positive.
Posted by a verified traveller on 21 Jun. 2021
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Comment from Hotel Management
21 Jun. 2021
by General Manager
Bonjour,
Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central.
I am delighted to read such positive comments and that we were able to extend magnifique service throughout all interactions.
I do hope that we are able to welcome you back to Sofitel Brisbane Central in the near future for yet another enjoyable stay.
Sincèrement,
Kayte Staraj
General Manager
Sofitel Brisbane Central
Due to COVID-19, this property’s food and beverage options may be limited.
Property Features
Sofitel Brisbane Central offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 14273 square feet (1326 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Sofitel Brisbane Central. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available. This 5-star Brisbane hotel is smoke free.
416 guestrooms or units
30 levels
14273 sq ft of conference space
1326 sq m of conference space
Deli
Terrace on the roof
Poolside lounge chairs
Umbrellas for the pool
Conference center
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Beauty salon
ATM
Elevator
No smoking on site
Bar or lounge
Coffee shop
Dining venue
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Snack bar/deli
Laundry facilities
In-room childcare (surcharge)
Refrigerator
Free cribs/infant beds
DVD player
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
Free WiFi
, Internet access in public areas - high speed
, Internet access in public areas - surcharge
Train station: Brisbane Central Station (0.7 km / 0.4 mi)
Property shuttles: Airport shuttle and area shuttle
Parking: Valet parking and self parking available for a surcharge
Room Amenities
Sofitel Brisbane Central offers 416 accommodations with DVD players and safes. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 62-inch LCD televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. This Brisbane hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Pillowtop beds
In-room dining (24 hours)
LCD television
Digital channels
Movies for purchase
DVD player
Refrigerator
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Down blanket
Pillow options
Bathtub or shower
Cribs (free)
Rollaway beds (free)
Housekeeping (daily)
Nightly turndown service
Newspapers (free)
Childcare in room (surcharge)
Massage in room (surcharge)
Hair dryer
Safe
Bathrobes
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Unique decor
Connecting rooms available
Wheelchair accessible
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Sophie's Deli - This coffee shop serves breakfast, lunch, and light fare.
Thyme2 Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Cuvée Lounge Bar - This bar serves light fare only. Open select days.
Harlequin Jack - This bistro serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open select days.
24-hour room service is available.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 7
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Ayurvedic treatments
Sauna in spa
Spa tub in spa
Massages
Hot stone massage
Deep tissue massage
Prenatal massage
Steam room in spa
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child stays free when using existing bedding.
Free rollaway/extra beds!
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Service animals are allowed
Service animals are exempt from fees/restrictions
One child stays free
Debit cards
Staffed front desk
LGBTQIA friendly
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between AUD 12 and AUD 32 per person (approximately)
Fee for in-room wireless Internet: AUD 29.50 per 24-hour period (rates may vary)
Airport shuttle fee: AUD 55 per vehicle (one-way)
Covered self parking fee: AUD 47 per night
Covered valet parking fee: AUD 57 per night
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
Credit card charges are subject to a surcharge
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Sofitel Brisbane Central
Sofitel Hotel Brisbane Central
Accor Brisbane Central
Brisbane Sofitel
Sofitel Brisbane Central Hotel Brisbane
Sofitel Brisbane Central Hotel
Sofitel Central Hotel
Sofitel Central
Sofitel Brisbane Central Hotel
Sofitel Brisbane Central Brisbane
Sofitel Brisbane Central Hotel Brisbane
You should know
Pool access available from 6:00 AM to 9:00 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions
Sofitel Brisbane Central offers free cancellation on select room rates. Check out the cancellation policy for more info.
Sofitel Brisbane Central uses enhanced cleaning measures, and ensures social distancing. There is a shield between guests and staff in the main contact areas and contactless room service is available.
Yep, Sofitel Brisbane Central has a secured covered self car park for AUD 47 per night.
The closest beach to Sofitel Brisbane Central is Streets Beach (1.5 km).
Yep, Stephanies Spa Retreat is available for guests. It has a spa tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.
Sofitel Brisbane Central has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 9:00 PM.
A hot tub and couples spa treatments, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Sofitel Brisbane Central.
You bet! With amenities like laundry facilities and a deli, as well as childcare services and free infant beds in the guestrooms, it's no surprise Sofitel Brisbane Central is a hit with families.
You bet, cooked-to-order brekkie is available weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
No, but there's an airport shuttle that runs 24 hours a day for a fee.
Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch.
Check-in begins at 2:00 PM. Check-out time is 11 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
