A family-friendly stay in Brisbane awaits you at The Waterloo Bay Hotel. You'll be 2.3 km (1.4 mi) from Manly Harbour Village and 2.8 km (1.8 mi) from Manly Boat Harbour. Highlights at this hotel include 4 bars/lounges, a restaurant, and free self parking.
The family restaurant, Fig Bar & Restaurant, serves local cuisine and is open for lunch and dinner. Jackpot Lounge is the hotel's own sports bar, serving drinks along with lunch and dinner. Added amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities.
Attractions within a 20-minute drive of this 3-star Wynnum hotel include Westfield Chermside and Greenslopes Private Hospital.
The Waterloo Bay Hotel ratings based on 130 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for The Waterloo Bay Hotel
Everyone (74)Couples (35)Business (2)Family (14)
5 out of 5
All good
Posted by Colin on 7 May 2022
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4 out of 5
Convenient & within walking distance to shops, cafes & eateries.
Posted by Robyn on 24 Apr. 2022
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5 out of 5
Real and friendly, good fun
Posted by jeffrey on 18 Apr. 2022
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5 out of 5
Love the location and it's restaurant and menu
Posted by Sue on 18 Apr. 2022
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3 out of 5
The varpwts in the toom wete wet leaving a damp and musty smell in the room.
No spare linen for the sofa lounge ( we wer
Posted by Elena on 10 Mar. 2022
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5 out of 5
Great hotel close to beach and shops. The restaurant has a nice atmosphere with good food and service. Will definitely stay here again.
Posted by Sue on 26 Feb. 2022
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2 out of 5
Posted by Paul on 19 Feb. 2022
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2 out of 5
Vent in bathroom hadnt been cleaned for years, including both air conditioning systems. Bathroom basin was blocked, and when I phoned reception to have the problem solved, I was to call the bottlo (where you check in) I asked her if she could transfer me through, I was told that I had to either hang up and ring them or walk over to see them. In the end, nothing was done. I have photos in Google maps reviews
Posted by Nola, from Southport on 31 Jan. 2022
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Comment from Hotel Management
31 Jan. 2022
by Tracey
Good Morning, thank you for your feedback and I apologise for the lack of response you received. We have an out of hours call centre on the weekend where all calls are diverted to them. There is information in your room to let you know to see a Duty Manager for any issues and Maintenance did go to your room on Sunday to fix your sink, however, the Do Not Disturb sign was on. We have had long delays with our air con guys to service the air cons due to Covid and staff shortages, vent in bathroom would have been our bad. Thank you for letting us know. Kind regards
4 out of 5
The hotel was a good place to stay. However being charged twice for the room, once by Wotif and then again by the hotel was not good.
Posted by Wayne on 14 Jan. 2022
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4 out of 5
Everything was handy. Nice Restaurant, Bar and Pokies. The town with shops and stores was easy walk with Esplanade for refreshing stroll. Thanks
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. A terrace, tour/ticket assistance, and an arcade/game room are also featured at the family-friendly The Waterloo Bay Hotel. Free self parking is available. This 3-star Brisbane hotel is smoke free.
39 guestrooms or units
2 levels
3 buildings
4 bars or lounges
Deli
Dry cleaning
Self-service laundry
Storage area for luggage
Tour and ticket information
Game room or arcade
Terrace
Garden
Newspapers in lobby (free)
Television in lobby
ATM
No smoking on site
Dining venue
Family Friendly Amenities
Family property
Free WiFi
Snack bar/deli
Laundry facilities
Arcade/game room
Playground on site
Refrigerator
Internet
Available in all rooms:
Free WiFi
, Wireless internet access
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Train station: Brisbane Wynnum Central Station (0.6 km / 0.4 mi)
Parking: Free self parking
Room Amenities
The Waterloo Bay Hotel offers 39 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Rooms open to furnished balconies or patios. Beds feature pillowtop mattresses. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is provided daily.
Private balcony or patio (furnished)
Pillowtop beds
Flat-screen television
Digital channels
Refrigerator
Coffee maker
Housekeeping (daily)
Toiletries (free)
Iron and ironing board
Desk
Air conditioning
Wheelchair accessible
Food & Drink
Fig Bar & Restaurant - Overlooking the garden, this family restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Jackpot Lounge - This sports bar specializes in local cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at 9:00 PM
Special check-in instructions:
The front desk is open during the following times:
Monday - Friday: 8 AM - 9:00 PM
Saturday - Sunday: 10 AM - 9:00 PM
The check-in location differs from the property location. To check in, go to Celebrations Bottle Shop To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.
This property's front desk is open during the following times:
Monday - Friday: 8 AM - 9:00 PM
Saturday - Sunday: 10 AM - 9:00 PM
The check-in location differs from the property location. To check in, guests will need to go to Celebrations Bottle Shop To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 10 children stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
No rollaway/extra beds available
No cots (infant beds) available
No lifts
Service animals are allowed
Number of children who can stay for free – 10
Debit cards
Staffed front desk
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
gap period enforced between guest stays 24 hours
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
Hotel Names
Waterloo Bay
Waterloo Bay Hotel
Waterloo Bay Hotel Wynnum
Waterloo Bay Wynnum
The Waterloo Bay Hotel Hotel
The Waterloo Bay Hotel Wynnum
The Waterloo Bay Hotel Hotel Wynnum
You should know
Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions
The Waterloo Bay Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
The Waterloo Bay Hotel uses enhanced cleaning measures, has a gap period between guest stays, and ensures social distancing. Contactless room service is available.
Yep, The Waterloo Bay Hotel has a free self car park.
The closest beach to The Waterloo Bay Hotel is Streets Beach (15.1 km).
Garden-view dining and a bar, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at The Waterloo Bay Hotel.
No, The Waterloo Bay Hotel does not offer an airport shuttle service.
Yep, you can grab a meal at The Waterloo Bay Hotel's onsite restaurant that serves local cuisine.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
