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3.8 out of 5

"Convenient & within walking distance to shops, cafes & eateries. " More

By a verified traveller on Sun 24 Apr 2022

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Hotel Description

A family-friendly stay in Brisbane awaits you at The Waterloo Bay Hotel. You'll be 2.3 km (1.4 mi) from Manly Harbour Village and 2.8 km (1.8 mi) from Manly Boat Harbour. Highlights at this hotel include 4 bars/lounges, a restaurant, and free self parking.

The family restaurant, Fig Bar & Restaurant, serves local cuisine and is open for lunch and dinner. Jackpot Lounge is the hotel's own sports bar, serving drinks along with lunch and dinner. Added amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities.

Attractions within a 20-minute drive of this 3-star Wynnum hotel include Westfield Chermside and Greenslopes Private Hospital.

Byrneside Queen Motel Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$114* Per night/room 24 Jul. - 25 Jul.

Waterloo Single Pub Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Berrima Queen Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Waterloo Queen Pub Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Byrneside Twin Motel Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

The Waterloo Bay Hotel ratings based on 130 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Waterloo Bay Hotel

Everyone (74) Couples (35) Business (2) Family (14)
5 out of 5
All good

Posted by on 7 May 2022

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4 out of 5
Convenient & within walking distance to shops, cafes & eateries.

Posted by on 24 Apr. 2022

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5 out of 5
Real and friendly, good fun

Posted by on 18 Apr. 2022

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5 out of 5
Love the location and it's restaurant and menu

Posted by on 18 Apr. 2022

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3 out of 5
The varpwts in the toom wete wet leaving a damp and musty smell in the room. No spare linen for the sofa lounge ( we wer

Posted by on 10 Mar. 2022

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5 out of 5
Great hotel close to beach and shops. The restaurant has a nice atmosphere with good food and service. Will definitely stay here again.

Posted by on 26 Feb. 2022

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2 out of 5

Posted by on 19 Feb. 2022

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2 out of 5
Vent in bathroom hadnt been cleaned for years, including both air conditioning systems. Bathroom basin was blocked, and when I phoned reception to have the problem solved, I was to call the bottlo (where you check in) I asked her if she could transfer me through, I was told that I had to either hang up and ring them or walk over to see them. In the end, nothing was done. I have photos in Google maps reviews

Posted by , from Southport on 31 Jan. 2022

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Comment from Hotel Management

31 Jan. 2022 by Tracey

Good Morning, thank you for your feedback and I apologise for the lack of response you received. We have an out of hours call centre on the weekend where all calls are diverted to them. There is information in your room to let you know to see a Duty Manager for any issues and Maintenance did go to your room on Sunday to fix your sink, however, the Do Not Disturb sign was on. We have had long delays with our air con guys to service the air cons due to Covid and staff shortages, vent in bathroom would have been our bad. Thank you for letting us know. Kind regards

4 out of 5
The hotel was a good place to stay. However being charged twice for the room, once by Wotif and then again by the hotel was not good.

Posted by on 14 Jan. 2022

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4 out of 5
Everything was handy. Nice Restaurant, Bar and Pokies. The town with shops and stores was easy walk with Esplanade for refreshing stroll. Thanks

Posted by on 3 Jan. 2022

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About the The Waterloo Bay Hotel

Location 75 Berrima Street, Wynnum, QLD 4178

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. A terrace, tour/ticket assistance, and an arcade/game room are also featured at the family-friendly The Waterloo Bay Hotel. Free self parking is available. This 3-star Brisbane hotel is smoke free.

  • 39 guestrooms or units
  • 2 levels
  • 3 buildings
  • 4 bars or lounges
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Brisbane Wynnum Central Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

The Waterloo Bay Hotel offers 39 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Rooms open to furnished balconies or patios. Beds feature pillowtop mattresses. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • Pillowtop beds
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Wheelchair accessible

Food & Drink

Fig Bar & Restaurant - Overlooking the garden, this family restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Jackpot Lounge - This sports bar specializes in local cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8 AM - 9:00 PM
  • Saturday - Sunday: 10 AM - 9:00 PM
The check-in location differs from the property location. To check in, go to Celebrations Bottle Shop To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8 AM - 9:00 PM
  • Saturday - Sunday: 10 AM - 9:00 PM
The check-in location differs from the property location. To check in, guests will need to go to Celebrations Bottle Shop
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Number of children who can stay for free – 10
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Hotel Names

  • Waterloo Bay
  • Waterloo Bay Hotel
  • Waterloo Bay Hotel Wynnum
  • Waterloo Bay Wynnum
  • The Waterloo Bay Hotel Hotel
  • The Waterloo Bay Hotel Wynnum
  • The Waterloo Bay Hotel Hotel Wynnum

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.