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4.4 out of 5

"It was closer to facilities eg restaurants, cafe etc " More

By a verified traveller on Sun 11 Oct 2020

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at Novotel Brisbane South Bank Hotel. Within steps you'll find Brisbane Convention and Exhibition Centre and South Bank Parklands within a 10-minute stroll. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

All 238 rooms feature WiFi, TVs, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service is also available. Additionally, fans, safes, and hair dryers are available.

The restaurant, Spice Central , serves international cuisine and is open for lunch and dinner. 485 square feet (45 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas and a fitness center. Buffet breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking.

Attractions within a 15-minute walk of this 4.5-star South Brisbane hotel include Wheel of Brisbane and Queensland Performing Arts Centre.

Room, 1 King Bed ('N' Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$145* Per night/room 6 Dec. - 7 Dec.

Premier Double Room, 2 Double Beds, View ('N' Room)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premier Double Room, 2 Double Beds, City View ('N' Room)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed ('N' Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Room, 1 King Bed, City View ('N' Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible ('N' Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Novotel Brisbane South Bank Hotel ratings based on 257 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Brisbane South Bank Hotel

Everyone (172) Couples (20) Family (42)
4 out of 5

Posted by on 11 Oct. 2020

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4 out of 5
It was closer to facilities eg restaurants, cafe etc

Posted by on 11 Oct. 2020

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5 out of 5
Great location, staff were friendly and professional, the room was clean, tidy and very comfortable.

Posted by , from Sunshine Coast on 15 Sep. 2020

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4 out of 5

Posted by on 13 Sep. 2020

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4 out of 5

Posted by on 1 Sep. 2020

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4 out of 5

Posted by on 30 Aug. 2020

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5 out of 5

Posted by on 23 Aug. 2020

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5 out of 5
We had a great stay away in the City over the weekend at Novotel. Friendly staff, room with everything we needed and great access to Southbank and public transport. Breakfast was great in the restaurant but would have liked to have dinner there but time didn't permit. Awesome weekend.

Posted by on 17 Aug. 2020

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4 out of 5
The hotel is in a good area. It's walking distance to Southbank but far enough away to be quiet. The room were clean and well designed and the front office staff were excellent. I would not hesitate to stay here again.

Posted by , from Brisbane on 17 Aug. 2020

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4 out of 5
When I book my room they say free wife and when I check out they want me to pay the wife that make me upset

Posted by , from Bundaberg on 29 Jul. 2020

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About the Novotel Brisbane South Bank Hotel

Location 38 Cordelia Street, South Brisbane, QLD 4101

Property Features

Novotel Brisbane South Bank Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 485 square feet (45 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury Novotel Brisbane South Bank Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Brisbane hotel is smoke free.

  • 238 guestrooms or units
  • 9 levels
  • 485 sq ft of conference space
  • 45 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Brisbane, QLD Airport (BNE) (19.2 km / 12 mi)
  • Train station: South Brisbane Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Brisbane South Bank Hotel offers 238 accommodations with minibars and safes. This Brisbane hotel provides wireless Internet access for a surcharge. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Fan
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Spice Central - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 28 per person (approximately)
  • Fee for in-room wireless Internet: AUD 10 per night (rates may vary)
  • Self parking fee: AUD 32 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Bank Hotel
  • Novotel Brisbane South Bank
  • Novotel Brisbane South Bank Hotel Hotel
  • Novotel Brisbane South Bank Hotel South Brisbane
  • Novotel Brisbane South Bank Hotel Hotel South Brisbane

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.