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Novotel Brisbane South Bank Hotel

4.5-star property
38 Cordelia Street, South Brisbane, QLD 1800 796 370
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4.3 out of 5
Excellent!
See all 327 wotif Reviews

"The location was quiet and accessible with good parking. We had a king size room and the bathroom was well designed. Didn’t appreciate the small plas ... " More

By a verified traveller on Sat 16 Apr 2022

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at Novotel Brisbane South Bank Hotel. Within just a 15-minute stroll, you'll find popular places like South Bank Parklands and Treasury Casino. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

WiFi, TVs, and coffee/tea makers are featured in all 238 soundproofed rooms. Minibars provide refreshments, and room service is also available. Additionally, fans, safes, and hair dryers are available.

The restaurant, Spice Central , serves international cuisine and is open for breakfast and dinner. 485 square feet (45 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a gym, and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of self parking.

Attractions within a 30-minute walk of this 4.5-star South Bank hotel include XXXX Brewery and Queen Street Mall.

Room, 1 King Bed ('N' Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$227* Per night/room 29 May - 30 May

Premier Double Room, 2 Double Beds, View ('N' Room)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premier Double Room, 2 Double Beds, City View ('N' Room)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed ('N' Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Room, 1 King Bed, City View ('N' Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible ('N' Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Novotel Brisbane South Bank Hotel ratings based on 327 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Brisbane South Bank Hotel

Everyone (194) Couples (41) Family (66)
3 out of 5
The location was quiet and accessible with good parking. We had a king size room and the bathroom was well designed. Didn’t appreciate the small plastic shampoo/ conditioner/ body wash lotion bottles. Breakfast was over priced, staff friendly. Pool area was pleasant and a Childress area seemed to be enjoyed by families staying.

Posted by on 16 Apr. 2022

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Comment from Hotel Management

12 May 2022 by Sarah, Guest Experience Manager

Dear Elizabeth. Thank you for staying with us and for your honest feedback. While I'm glad to read that you enjoyed our location and the room design, it is disappointing to read that you didn't enjoy your breakfast experience. We since have moved to a buffet breakfast, which could offer you more choice in the future. We are also moving away from single used toiletries. We hope to see you again. Warm regards,

5 out of 5
Location and quality service

Posted by on 26 Mar. 2022

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Comment from Hotel Management

12 Apr. 2022 by Sarah, Guest Experience Manager

Dear Laura, Thank you for your great feedback. We look forward to seeing you again soon. Warm regards,

5 out of 5

Posted by on 21 Mar. 2022

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Comment from Hotel Management

12 Apr. 2022 by Sarah, Guest Experience Manager

Dear Katherine, Thank you for your review. Warm regards,

5 out of 5
Overall great experience

Posted by on 20 Mar. 2022

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Comment from Hotel Management

12 Apr. 2022 by Sarah, Guest Experience Manager

Dear Brett, Thank you for your great feedback. Warm regards,

5 out of 5
Good and friendly service

Posted by on 15 Mar. 2022

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Comment from Hotel Management

12 May 2022 by Sarah, Guest Experience Manager

Dear Christie, Thank you for your feedback. We are glad that you enjoyed your stay with us and look forward to your next visit. Warm regards,

3 out of 5
Property was good location, room was clean, ph in room wouldn’t work, had to walk down to reception to get more pillows as there were two double beds 4 guests and only two pillows! Overall was nice!

Posted by on 20 Feb. 2022

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5 out of 5
Great quiet location - easy walk to restaurants and all Southbank has to offer. easy undercover parking. Nicely appointed room with very comfy bed.

Posted by on 12 Feb. 2022

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4 out of 5

Posted by on 2 Feb. 2022

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5 out of 5
Great location and top service!

Posted by on 23 Jan. 2022

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5 out of 5
The popcorn machine is such a great idea. This place overall is great. We will be back.

Posted by on 22 Jan. 2022

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About the Novotel Brisbane South Bank Hotel

Location 38 Cordelia Street, South Brisbane, QLD 4101

Property Features

Novotel Brisbane South Bank Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 485 square feet (45 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury Novotel Brisbane South Bank Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Brisbane hotel is smoke free.

  • 238 guestrooms or units
  • 9 levels
  • 485 sq ft of conference space
  • 45 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: South Brisbane Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Brisbane South Bank Hotel offers 238 accommodations with minibars and safes. This Brisbane hotel provides wireless Internet access for a surcharge. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Fan
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Spice Central - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 28 per person (approximately)
  • Fee for in-room wireless Internet: AUD 10 per night (rates may vary)
  • Self parking fee: AUD 32 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Bank Hotel
  • Novotel Brisbane South Bank
  • Novotel Brisbane South Bank Hotel Hotel
  • Novotel Brisbane South Bank Hotel South Brisbane
  • Novotel Brisbane South Bank Hotel Hotel South Brisbane

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.