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Novotel Brisbane South Bank Hotel

4.5 star property
Luxury hotel, a short walk to Queensland Performing Arts Centre

Choose dates to view prices

Photo gallery for Novotel Brisbane South Bank Hotel

Hypo-allergenic bedding, minibar, in-room safe, desk
Sports facility
Exterior
Breakfast and dinner served, international cuisine
Standard Room, 1 King Bed, Corner ('N' Room) | View from room

Reviews

8.8

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Pool
    PoolPool
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Housekeeping
    HousekeepingHousekeeping

Explore the area

Map
38 Cordelia Street, South Brisbane, QLD, 4101
  • Popular LocationBrisbane Convention and Exhibition Centre2 min walk
  • Popular LocationSouth Bank Parklands8 min walk
  • Popular LocationXXXX Brewery3 min drive
  • AirportBrisbane, QLD (BNE)23 min drive

Similar properties

Property amenity
Mantra South Bank
Pool
Hot tub
Free WiFi
Restaurant
4.2 out of 5, Very good, (1005)
The price is AU$417
for 1 night
includes taxes & fees
10 Aug - 11 Aug
Mantra South Bank

About the area

Brisbane

A luxury stay in the heart of Brisbane awaits you at Novotel Brisbane South Bank Hotel. Within just a 10-minute stroll, you'll find popular attractions like Brisbane Convention and Exhibition Centre and Queensland Performing Arts Centre. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Spice Central, serves international cuisine and is open for breakfast and dinner. Enjoy the gym and pool loungers as well as access to bike hire. 485 square feet (45 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of limited parking. .Attractions within a 15-minute walk of this 4.5-property class South Brisbane hotel include South Bank Parklands and Treasury Casino.

What's nearby

  • Brisbane Convention and Exhibition Centre - 2 min walk
  • Queensland Performing Arts Centre - 8 min walk
  • South Bank Parklands - 8 min walk
  • XXXX Brewery - 3 min drive
  • Roma Street Parkland - 4 min drive

Getting around

  • South Brisbane Station - 9 min walk
  • Brisbane Airport (BNE) - 24 min drive

Restaurants

  • ‪Gelato Messina South Brisbane - ‬4 min walk
  • ‪Hoo Ha Coffee Bar - ‬4 min walk
  • ‪Pig 'N' Whistle - ‬4 min walk
  • ‪Ramen Danbo South Brisbane - ‬3 min walk
  • ‪The Charming Squire - ‬5 min walk

About this property

Novotel Brisbane South Bank Hotel

Luxury hotel, a short walk to Queensland Performing Arts Centre
Novotel Brisbane South Bank Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 485 square feet (45 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Novotel Brisbane South Bank Hotel.

This 4.5-star Brisbane hotel is smoke free.

  • 238 guestrooms or units
  • 9 levels
  • 485 sq ft of conference space
  • 45 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Brisbane South Bank Hotel offers 238 accommodations with minibars and a safe. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 28 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Spice Central

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Children's games
  • Children's toys
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 485 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fan
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 39 for adults and from AUD 19 for children
  • Nearby parking fee: AUD 28 per night (558 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Bank Hotel
Novotel Brisbane South Bank
Novotel Brisbane South Bank Hotel Hotel
Novotel Brisbane South Bank Hotel South Brisbane
Novotel Brisbane South Bank Hotel Hotel South Brisbane

Frequently asked questions

What is the cancellation policy at Novotel Brisbane South Bank Hotel?

Novotel Brisbane South Bank Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Brisbane South Bank Hotel?

As of 27 July 2024, prices found for a 1-night stay for 2 adults at Novotel Brisbane South Bank Hotel on 28 July 2024 start from AU$219.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Brisbane South Bank Hotel?

Onsite parking is limited.

Are there any beaches close to Novotel Brisbane South Bank Hotel?

The closest beach to Novotel Brisbane South Bank Hotel is Shorncliffe Beach (18.4 km).

Does Novotel Brisbane South Bank Hotel have a pool?

Novotel Brisbane South Bank Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Novotel Brisbane South Bank Hotel have a waterslide?

No, there is no waterslide at Novotel Brisbane South Bank Hotel, but Streets Beach is a short 9-minute walk away.

Is Novotel Brisbane South Bank Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Novotel Brisbane South Bank Hotel is a hit with families.

Does Novotel Brisbane South Bank Hotel serve breakfast?

You bet, buffet brekkie is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Novotel Brisbane South Bank Hotel?

No, Novotel Brisbane South Bank Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Brisbane South Bank Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Brisbane South Bank Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Novotel Brisbane South Bank Hotel?

No, only service animals are allowed.

Novotel Brisbane South Bank Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 1002 reviews" "
Rating 8 - Good. 306 out of 1002 reviews" "
Rating 6 - Okay. 81 out of 1002 reviews" "
Rating 4 - Poor. 27 out of 1002 reviews" "
Rating 2 - Terrible. 19 out of 1002 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and great service
Stayed 1 night in Jul 2024

10/10 Excellent

Shantel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed as a family of 4, two small children. We could not fault this hotel. The buffet breakfast was full and beautiful. All staff were so helpful and caring. Room was pretty small but we didn’t spend much time in there! 5 stars from us!
Stayed 1 night in Jun 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jun 2024

8/10 Good

Harold

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean but thought we would have had a balcony. Or a better view. Not sure if the bathroom setup was private enough with the sliding doors.
Stayed 1 night in Jun 2024

8/10 Good

Tamara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, walkable, good dining options around. Parking fee too expensive. Air conditioning ...you have to ask for it for them to make it work.
Stayed 4 nights in May 2024

10/10 Excellent

shane

Liked: Cleanliness, staff & service, property conditions & facilities
Good service, on site parking.. absolutely no hassle. Extremely difficult to find those three traits for a hotel anymore
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great stay. Great room, comfy bed and so quiet.
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

6/10 Okay

Hannah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property does not have enough parking for guests and uses a first in first serve approach to the car spaces they do have available. When the parking filled up, no one advised us prior to our arrival. The overflow car parking is an extra charge and a considerable walk from the hotel (when you consider carrying bags). Overall, the hotel itself is lovely, but this experience with the parking made the stay frustrating and tainted.
Stayed 1 night in Apr 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the experience so much, lovely quiet room , good food with everything I could need. Bed probably a bit soft for me, but perhaps I should have mentioned I like a firmer bed. I also loved the staff showing me the quickest way to the QPAC and because of that I felt very safe coming back to the hotel at night. Thank you for a wonderful stay.
Stayed 1 night in Apr 2024

8/10 Good

Randall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was incredibly handy to the convention centre and southbank
Stayed 1 night in Apr 2024

10/10 Excellent

Nikola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Buffet breakfast was excellent.
Stayed 10 nights in Mar 2024

8/10 Good

Peter

Stayed 1 night in Apr 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, comfortable beds, great breakfast and friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Alistair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 nights, and the experience was faultless. Great location just 5 mins walk from all the activities in South Bank. Felt safe at night. Modern hotel in excellent condition, very clean, great service from all staff. Room was very well-equipped, modern and clean. Breakfast was very good and good value. Reception and bar / restaurant area very well-presented. Good pool and well-equipped gym. Only two tiny criticisms - the outdoor pool was a little too cold to really use (I understand it can be heated), and the shower in our room wasn't very powerful. But these are tiny compared to the overall excellent experience.
Stayed 4 nights in Mar 2024

10/10 Excellent

Bradley

Stayed 1 night in Apr 2024

10/10 Excellent

madison

Travelled with partner
All staff were amazing, friendly and welcoming. Housekeeping did a fantastic job in ensuring our stay was clean and fresh each day. Great facilities and plenty of things around the hotel to enjoy.
Stayed 6 nights in Apr 2024

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
The gym had a terrible smell and the pool was very cold. The floors didn’t look very clean.
Stayed 6 nights in Mar 2024

10/10 Excellent

Lynda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently I stayed at Novotel with two young children. The staff were extremely kind and helpful, the room was comfortable and pleasant and the breakfast had a great selection and service was professional and friendly. Would definitely return and would highly recommend.
Stayed 2 nights in Mar 2024

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Great location, large and comfortable room
Stayed 3 nights in Mar 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

2/10 Terrible

eric

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
A horrible experience. Booked in and they insisted I pay the hotel upfront even though I had booked via expedia and they had authenticated my credit card. Arrived at the room the corridor wall was full of patches, there were no hangars or or glasses in the room. These were delivered later. Next day return to room late afternoon, the used towels are still on the floor together with all the dirty glasses. It takes 30 minutes to have towels and clean glasses delivered to our room, told the hotel is very busy and cant provide ta quicker service. The gym is not clean and the equipment in poor repair, 3 of the 4 Bikes either had parts missing or were broken, the pedals of the elliptical trainer were so dirty that my shoes stuck to the pedals. Reported this nothing was done. The service of the room the next day was lacking, we received clean towels but all our dirty glasses were left behind. I am a silver member - when I asked why my stay did not qualify for the points I was told it was because we booked via an external booking engine. Will not use the Novotel chain if I can help it.
Stayed 4 nights in Mar 2024

6/10 Okay

Susan

Travelled with partner
Liked: Amenities
Very convenient- all very adequate for a couple of nights stay. Shortage of staff on reception desk especially at check out time.
Stayed 2 nights in Mar 2024

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for going to a show, staff friendly & was comfortable room for a few nights away
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were amazing overall beautiful place to stay. We will be back
Stayed 1 night in Mar 2024