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Novotel Brisbane South Bank Hotel

4.5-star property
38 Cordelia Street, South Brisbane, QLD 1800 796 370
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4.3 out of 5
Excellent!
See all 309 wotif Reviews

"No on site parking was disappointing and having to pay to park at the convention centre didn’t seem fair " More

By a verified traveller on Sun 31 Oct 2021

Points Of Interest

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at Novotel Brisbane South Bank Hotel. Within just a 15-minute stroll, you'll find popular places like South Bank Parklands and Treasury Casino. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

WiFi, TVs, and coffee/tea makers are featured in all 238 soundproofed rooms. Minibars provide refreshments, and room service is also available. Additionally, fans, safes, and hair dryers are available.

The restaurant, Spice Central , serves international cuisine and is open for breakfast and dinner. 485 square feet (45 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a gym, and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of self parking.

Attractions within a 30-minute walk of this 4.5-star South Brisbane hotel include XXXX Brewery and Queen Street Mall.

Room, 1 King Bed ('N' Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$190* Per night/room 19 Dec. - 20 Dec.

Premier Double Room, 2 Double Beds, View ('N' Room)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premier Double Room, 2 Double Beds, City View ('N' Room)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed ('N' Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Room, 1 King Bed, City View ('N' Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible ('N' Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Novotel Brisbane South Bank Hotel ratings based on 309 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Brisbane South Bank Hotel

Everyone (190) Couples (34) Family (62)
3 out of 5
No on site parking was disappointing and having to pay to park at the convention centre didn’t seem fair

Posted by on 31 Oct. 2021

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4 out of 5
Good rates great location

Posted by on 29 Oct. 2021

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5 out of 5
Clean comfortable stay. Very much enjoyed it. Only beef would be flatwhite coffee needed an extra shot as standard

Posted by on 10 Oct. 2021

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Comment from Hotel Management

19 Oct. 2021 by Stephanie Mosher

Hi Alan, Thank you for your lovely feedback about your recent stay with us. I will pass on to our Food and Beverage team regarding the strength of our flat white. We hope to welcome you again soon! Sincerely,

3 out of 5
There seemed to be a family friendly vibe. Unfortunately little to no info about the hotel at check in.

Posted by on 1 Oct. 2021

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Comment from Hotel Management

19 Oct. 2021 by Stephanie Mosher

Hi Danae, Thank you for taking the time to review your stay with us. I apologise that you were not provided the hotel welcome sheet upon check in at the hotel. I have provided this feedback to our Front Office team. We hope to see you again soon so we can show you all that the Novotel Brisbane South Bank has to offer. Sincerely,

5 out of 5
All facilities met my needs

Posted by on 30 Sep. 2021

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5 out of 5
We loved that we could watch the fireworks from our room. The bathroom and shower were super. Room could have had an extra chair and a little more space. I'm not a great height person and the floor to ceiling glass wasn't to my liking. I would have preferred frosting on the bottom so you couldn't look directly down.

Posted by on 26 Sep. 2021

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5 out of 5
Very comfortable beds & beautiful view of park. Would definitely stay again

Posted by on 24 Sep. 2021

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5 out of 5

Posted by on 19 Jun. 2021

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5 out of 5
All round great service and value for money.

Posted by on 1 Jun. 2021

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5 out of 5
very nice bed.

Posted by on 26 May 2021

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About the Novotel Brisbane South Bank Hotel

Location 38 Cordelia Street, South Brisbane, QLD 4101

Property Features

Novotel Brisbane South Bank Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 485 square feet (45 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury Novotel Brisbane South Bank Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Brisbane hotel is smoke free.

  • 238 guestrooms or units
  • 9 levels
  • 485 sq ft of conference space
  • 45 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: South Brisbane Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Brisbane South Bank Hotel offers 238 accommodations with minibars and safes. This Brisbane hotel provides wireless Internet access for a surcharge. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Fan
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Spice Central - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 28 per person (approximately)
  • Fee for in-room wireless Internet: AUD 10 per night (rates may vary)
  • Self parking fee: AUD 32 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Bank Hotel
  • Novotel Brisbane South Bank
  • Novotel Brisbane South Bank Hotel Hotel
  • Novotel Brisbane South Bank Hotel South Brisbane
  • Novotel Brisbane South Bank Hotel Hotel South Brisbane

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently asked questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.