Shangri-La Gardens Deals & Reviews (Brisbane, AUS)

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Brisbane • 1 Room

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Shangri-La Gardens, Brisbane, current page

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4.1 out of 5

Very good!

See all 15 Wotif Reviews

"The overall quality of the facility was higher than seen elsewhere. The rooms were very clean, roomy, with a large fully tiled bathroom with a bath. ... " More

By a verified traveller on Wed 06 Jan 2021

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Hotel Description

At Shangri-La Gardens, you'll be connected to the convention center and 13.7 km (8.5 mi) from Portside Wharf. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

Free WiFi, free wired Internet, and sitting areas are featured in all 41 soundproofed rooms. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like free toiletries. Flat-screen TVs, refrigerators, and coffee/tea makers are also available.

The restaurant, Sylvia's Restaurant, serves international cuisine and is open for breakfast and dinner. Sylvia's Wine Bar is the motel's own wine bar. Business travelers can take advantage of a conference center, a business center, and limo/town car service. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free RV/bus/truck parking.

Attractions within a 20-minute drive of this 4-star Wynnum West motel include Brisbane Cruise Terminal and Story Bridge.

Deluxe Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

AU$148* Per night/room 30 Jan. - 31 Jan.

Deluxe Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Double Room, 1 Queen Bed, Wheel Chair Accessible

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Shangri-La Gardens ratings based on 15 Verified Reviews

Review Summary

4.1 out of 5 4.0 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 3.5 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Shangri-La Gardens

5 out of 5

The overall quality of the facility was higher than seen elsewhere. The rooms were very clean, roomy, with a large fully tiled bathroom with a bath. We felt, for the price, whilst a little dated, the fit-out was lux. Great bed with high tread count sheets. Extra large bath sheets. Quiet location, perhaps the rooms were even sound proofed? as we did not hear traffic at all. Great Daiken air con, worked wonderfully on a hot night. Complementary continental breakfast, was to a high standard and delicious. Sink in room, but no microwave. Staff were efficient and considerate, as they gave us a room separate from other guests. Easy after hours check in. Comment: lots of shampoo and body or hand wash supplied, but you will need to take your own hair conditioner. Could do with a grab bar for older guests for ease to get in and out of the bath/shower. Would return in a heart beat.

Posted by Raymond, from Brisbane on 6 Jan. 2021

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5 out of 5

Room was modern and very nice and the staff were incredible. Property is very close to a small shopping village

Posted by a verified traveller on 30 May 2019

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Comment from Hotel Management

13 Jun. 2019 by Eliza

Thank you for your review! Would love to have you back soon.

5 out of 5

Posted by a verified traveller on 4 May 2019

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Comment from Hotel Management

8 May 2019 by LK

Thanks for the great score!

4 out of 5

Clean room with good ammenities. Plenty of parking

Posted by a verified traveller on 1 Dec. 2018

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Comment from Hotel Management

19 Dec. 2018 by LK

Thank you!

4 out of 5

Posted by a verified traveller on 26 Sep. 2018

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Comment from Hotel Management

30 Oct. 2018 by LK

Thank you for the 4 stars!

4 out of 5

Posted by a verified traveller on 11 Sep. 2018

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Comment from Hotel Management

12 Sep. 2018 by LK

Thank You!

1 out of 5

The bed mattress had a hard barrier in the middle and had hollows either side of it. You could not lay across it. Worst night sleep I’ve had. Office was not open to complain about the next morning when I checked out out 7:30am.

Posted by Mark on 10 Sep. 2018

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Comment from Hotel Management

13 Sep. 2018 by LK

Thank you for taking the time to let us know about the problem with the bed in your room. We appreciate your feedback & we will ensure this bed is on the top of our list for replacement. Reception hours on Saturdays are from 8.00am, however our onsite manager is always available to assist guests. The telephone handset outside reception provides a direct connection. Once again, thanks for your feedback.

4 out of 5

Nice hotel, very comfortable and close to shops, excellent location, friendly staff

Posted by a verified traveller on 17 Jul. 2018

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Comment from Hotel Management

12 Sep. 2018 by LK

Thank You!

5 out of 5

Enjoyable Stay

Was welcomed by staff after a long day. We ordered food from the restaurant and it was excellent. We found the room, and most importantly the bed, excellent. Definitely recommend.

Posted by Heatherjoan on 13 Jun. 2018

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4 out of 5

Meals were exceptional in both taste and quantity and price. The room was clean with all the services I needed for my overnight stay while I was in Brisbane for work. Free WiFi and a desk made my after hours work easier. Would totally recommend my work colleagues and friends to stay here.

Posted by Rae, from Moranbah Qld on 19 Dec. 2017

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Comment from Hotel Management

3 Feb. 2018 by LK

Thanks Rae, we appreciate the great feedback!

About the Shangri-La Gardens

Location 1969 Wynnum Road, Wynnum West, QLD 4178

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from December 21 to January 07:

Bar/Lounge
Business center
Dining venue
Meeting facilities

The following facilities are closed on Sunday:

Restaurant

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Shangri-La Gardens. Free self parking is available. Smoking is allowed in designated areas at this 4-star Brisbane motel.

1 floor
41 guestrooms or units
4 buildings
600 sq m of conference space
Built in 2006
Dining venue
Bar or lounge
Poolside lounge chairs
Umbrellas for the pool
Conference center
Business facilities
Dry cleaning
Self-service laundry
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Wedding services available
Terrace
Garden
Newspapers in lobby (free)
Television in lobby
Smoking in designated areas

Family Friendly Amenities

Family property
Outdoor pool
Free WiFi
Soundproofed rooms
Laundry facilities
Refrigerator
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

Airport: Brisbane, QLD Airport (BNE) (19.4 km / 12.1 mi)
Train station: Brisbane Wynnum North Station (2.8 km / 1.8 mi)
Parking: Free self parking and RV/bus/truck parking

Room Amenities

Shangri-La Gardens offers 41 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. This Brisbane motel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Sitting area
Pillowtop beds
Flat-screen television
Refrigerator
Coffee maker
Egyptian cotton linens
Cribs (free)
Housekeeping (daily)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Exterior corridor access
Climate control (heating)
Ensuite bathroom
Wheelchair accessible

Food & Drink

Sylvia's Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Sylvia's Wine Bar - Onsite wine bar. Open daily.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open during the following times:

Monday - Friday: 7 AM - 6 PM

Saturday - Sunday: 8 AM - 5 PM

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 8 AM - 12 noon on Sundays.

This property's front desk is open during the following times:

Monday - Friday: 7 AM - 6 PM

Saturday - Sunday: 8 AM - 5 PM

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

Check-out by 10 AM

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!

Pet Policy

No pets allowed, but service animals are welcome

Policies

A surcharge applies for the use of the sofa bed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.

No rollaway/extra beds available
No lifts
Noise-free rooms not guaranteed
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitisation practices of Safe Travels (WTTC - Global)

Hotel Names

Shangri-La Gardens Motel Wynnum West
Shangri-La Gardens Wynnum West
ShangriLa Gardens Wynnum West
Shangri-La Gardens Motel
Shangri-La Gardens Wynnum West
Shangri-La Gardens Motel Wynnum West

You should know

Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

Shangri-La Gardens