3.9 out of 5

"Nice hotel, very comfortable and close to shops, excellent location, friendly staff " More

By a verified traveller on Tue 17 Jul 2018

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Hotel Description

At Shangri-La Gardens you'll be 2.6 km (1.6 mi) from Wynumm Golf Club and 4.3 km (2.7 mi) from Moreton Bay. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking.

Free WiFi, free wired Internet, and sofa beds are featured in all 41 soundproofed rooms. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Sitting areas, flat-screen TVs, and fridges are also available.

The restaurant, Sylvia's Restaurant, serves international cuisine and is open for breakfast and dinner. Sylvia's Wine Bar is the motel's own wine bar. A conference centre, meeting rooms, and a business centre are among the business amenities offered. Added amenities include free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 8:30 AM. There's also the convenience of free RV/bus/truck parking.

Attractions within a 30-minute drive of this 4-star Wynnum West motel include The Gabba and Suncorp Stadium.

Deluxe Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$185 per night

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double Room, 1 Queen Bed, Wheel Chair Accessible

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Shangri-La Gardens ratings based on 12 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Shangri-La Gardens

Everyone (11)
4 out of 5
Clean room with good ammenities. Plenty of parking

Posted by on 1 Dec 2018

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4 out of 5

Posted by on 26 Sep 2018

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Comment from Hotel Management

30 Oct 2018 by LK

Thank you for the 4 stars!

4 out of 5

Posted by on 11 Sep 2018

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Comment from Hotel Management

12 Sep 2018 by LK

Thank You!

1 out of 5
The bed mattress had a hard barrier in the middle and had hollows either side of it. You could not lay across it. Worst night sleep I’ve had. Office was not open to complain about the next morning when I checked out out 7:30am.

Posted by on 10 Sep 2018

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Comment from Hotel Management

13 Sep 2018 by LK

Thank you for taking the time to let us know about the problem with the bed in your room. We appreciate your feedback & we will ensure this bed is on the top of our list for replacement. Reception hours on Saturdays are from 8.00am, however our onsite manager is always available to assist guests. The telephone handset outside reception provides a direct connection. Once again, thanks for your feedback.

4 out of 5
Nice hotel, very comfortable and close to shops, excellent location, friendly staff

Posted by on 17 Jul 2018

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Comment from Hotel Management

12 Sep 2018 by LK

Thank You!

5 out of 5

Enjoyable Stay

Was welcomed by staff after a long day. We ordered food from the restaurant and it was excellent. We found the room, and most importantly the bed, excellent. Definitely recommend.

Posted by on 13 Jun 2018

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4 out of 5
Meals were exceptional in both taste and quantity and price. The room was clean with all the services I needed for my overnight stay while I was in Brisbane for work. Free WiFi and a desk made my after hours work easier. Would totally recommend my work colleagues and friends to stay here.

Posted by , from Moranbah Qld on 19 Dec 2017

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Comment from Hotel Management

3 Feb 2018 by LK

Thanks Rae, we appreciate the great feedback!

4 out of 5
Clean, quiet and comfortable. Good for a one night stay. Would stay there again

Posted by , from Auckland on 23 Oct 2017

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5 out of 5

Convenient location for business and connections.

Pros: Good food and drink. Wonderful friendly staff.
Location: Easy access to public transport, City, shopping and freeway to North, South and Airport.
We needed accomodation to allow us to attend to several appointments in the area. We were very happy with the high standard of the facilities, including the on site restaurant. Lovely friendly staff made us feel very welcome from the checkin until our departure.

Posted by , from On the road on 10 Oct 2017

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5 out of 5

Quiet and very comfortable. Good facilities/space

Pros: The spacious layout of the rooms with glass bricks to add light with privacy. So quiet. Friendly staff. Clean and comfortable home away from home.
Location: Close to Shops if need be. Has it's own restaurant.
Friendly welcome to a very quiet and comfortable spacious room. Fresh milk provided for my breakfast. Awoke to hear only birds not traffic! Comfortable bed. It felt so good that I extended my stay another 2 nights as I had everything I needed. Even a lovely bath! Highly recommend.

Posted by , from NSW on 4 Oct 2017

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Renovations + Closures

The following facilities are closed seasonally every year. They will be closed from 21 December until 07 January:

  • Bar/Lounge
  • Dining venue
  • Business centre
  • Meeting facilities

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre, a limo/town car service, and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and tour or ticket assistance are also featured at the business-friendly Shangri-La Gardens. Free self parking is available. Smoking is allowed in designated areas at this 4-star Wynnum West motel.

  • 1 floor
  • 41 guestrooms or units
  • 4 buildings
  • 5 conference rooms
  • 600 sq. m of conference space
  • Built in 2006
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Brisbane, QLD (BNE) (17.3 km / 10.7 mi)
  • Train station: Brisbane Wynnum North Station (2.8 km / 1.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Shangri-La Gardens offers 41 forms of air-conditioned accommodation which are accessible via exterior corridors, and features complimentary bottles of water and coffee/tea makers. This accommodation has separate sitting areas and is furnished with single sofa beds. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Fridge
  • Coffee maker
  • Egyptian cotton linens
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 6:30 AM and 8:30 AM.

Sylvia's Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Sylvia's Wine Bar – On-site wine bar. Open daily.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 7 AM-6 PM
  • Saturday-Sunday: 8 AM-5 PM

The property’s restaurant is closed on Sundays. For more details, please contact the property using the information on the reservation confirmation received after booking.

Reception hours are 8 AM - 12 noon on Sundays. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 6 PM
  • Saturday - Sunday: 8 AM - 5 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Guests must contact this property in advance to reserve a crib (infant bed). Contact the office using the information on the reservation confirmation received after booking.

A surcharge applies for the use of the sofa bed. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10.00 and AUD 20.00 for adults, and AUD 10.00 and AUD 20.00 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Pool access available from 6 AM to 9:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.