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3.6 out of 5

"Like - Close to airport. 😠Overpriced for old building and very small rooms. " More

By a verified traveller on Sat 27 May 2023

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Hotel Description

At Ibis Budget Brisbane Airport you'll be 3.3 km (2.1 mi) from Brisbane Cruise Terminal and 2 km (1.3 mi) from Doomben Racecourse. Highlights at this hotel include free self parking and a bar/lounge.

This smoke-free hotel offers free WiFi in public areas and express check-out. Other amenities include a coffee shop/cafe, a snack bar/deli, and coffee/tea in a common area. Each morning continental breakfast is served between 7:00 AM and 9:30 AM. There's also the convenience of extended parking.

Attractions within a 15-minute drive of this Hendra hotel include XXXX Brewery and Roma Street Parkland.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$127* Per night/room 14 Jun. - 15 Jun.

Standard Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Ibis Budget Brisbane Airport ratings based on 442 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Ibis Budget Brisbane Airport

Everyone (246) Couples (82) Family (76)
2 out of 5

Posted by on 28 May 2023

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Comment from Hotel Management

30 May 2023 by Reception

Hi Jake, thanks for the review.We look forward to welcoming you again.Regards,Ibis Budget Brisbane Airport

3 out of 5
Like - Close to airport. 😠Overpriced for old building and very small rooms.

Posted by on 27 May 2023

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Comment from Hotel Management

27 May 2023 by Reception

Thank you for your review. We hope to see you again soon.

3 out of 5
Extremely small, floors unclean, bathroom sink cracked, no air circulation, however, bed comfortable.

Posted by on 16 May 2023

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Comment from Hotel Management

16 May 2023 by Reception

Hi,Thank you for your review. We will look into these issues. Hope to see you again soon. Kind regards.

4 out of 5
Convenient

Posted by on 10 May 2023

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Comment from Hotel Management

10 May 2023 by Ibis Budget

Thank you for your review Alison. We're happy to hear you enjoyed your stay.

4 out of 5

Posted by on 8 May 2023

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Comment from Hotel Management

9 May 2023 by Ibis Budget

Thank you for your review. We're glad you enjoyed your stay.

3 out of 5
The young guy at the desk was great. The problem is with the contact situation. After booking with Wotif we never recieved an email with the confirmation and proper details about the late check in procedure. As our flight was eventually cancelled we arrived in Brisbane after midnight on the night we were supposed to arrive we had no way of checking in and had to pay $300 to stay at the Ibis in the airport property itself. This was the one I thought we had booked into. Both having same name is CRAZy as apparently this confusion happens alot. We knew it was budget - breakfast supplies were great. All round it was a get what you pay for experience and very good for that. Pity the information from the hotel itself was not clear enough after we booked to ensure that we knew about the late check in details. The wotif email was not that clear and having minimal hours for phone or desk response was difficult.

Posted by on 8 May 2023

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Comment from Hotel Management

9 May 2023 by Maudee

Dear Jo-AnneThank you for taking the time to tell us about your experience at the Ibis Budget in Brisbane. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies.At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ibis Budget Brisbane Airport.

1 out of 5
There was no power in the room that we were originally allocated. We were redirected to another room which did have power, but the bed was terrible - squeaked & carried on at the slightest movement. To be honest, I wouldn't even give it to my dog to lie on. I had leg cramps all night and as there wasn't even a chair in the room (the room was too small to accommodate one) I had to lean against the wall for an hour or so to alleviate the cramps. Although the room was clean, the towel my husband had was not clean. We only stayed here because it was convenient to where our car was parked in long term parking. We had stayed here 3 weeks earlier at a cost of $149.00 & when we reluctantly booked again for our return to Brisbane the cost was $140.00 extra. $289.00 for a night of absolute hell! WE WILL NEVER STAY HERE AGAIN.

Posted by on 6 May 2023

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Comment from Hotel Management

9 May 2023 by Ibis Budget

Hi Diane, appreciate the time you've given to share your feedback. It's unfortunate your stay wasn't up to your standard but we will endeavour to investigate and hope you visit us again soon to a much better experience.

3 out of 5

Posted by on 5 May 2023

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Comment from Hotel Management

27 May 2023 by Reception

Thank you for your review. We hope to see you again soon.

3 out of 5
Location to airport good, noisy and condition of facilities getting aged

Posted by on 2 May 2023

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Comment from Hotel Management

2 May 2023 by Reception

Hello,Thanks for your view. We are looking into upgrading our facilities.

1 out of 5
Dirty , mold on bathroom door. Smoking area just across from reception front doors . Dont waste your money. Non helpful, no lift. No airport shuttle. Huge prices. For no service.

Posted by on 1 May 2023

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Comment from Hotel Management

1 May 2023 by Reception

Good afternoon,Thank you for your review. We will look into these issues.Kind regards,Ibis Budget.

Property Features

Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis Budget Brisbane Airport also features coffee/tea in a common area, laundry facilities, and express check-out. Self parking is free. This Brisbane hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 3 levels
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Train station: Brisbane Doomben Station (2.4 km / 1.5 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Ibis Budget Brisbane Airport offers 93 air-conditioned accommodations with coffee/tea makers and shared/communal kitchens. Beds feature premium bedding. 28-inch flat-screen televisions come with digital channels. Bathrooms include showers. This Brisbane hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Communal kitchen access
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • Service animals are allowed
  • Number of children who can stay for free – 3
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Private entrance
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 10 per person
  • Extended parking fee: AUD 8 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ibis Budget Brisbane Airport Hotel
  • Ibis Budget Brisbane Airport
  • Ibis Budget Brisbane Hendra
  • Ibis Budget Brisbane Airport Hotel
  • Ibis Budget Brisbane Airport Hendra
  • Ibis Budget Brisbane Airport Hotel Hendra

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.