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3.6 out of 5

"Close to the airport. Easy to checkin after hours. " More

By a verified traveller on Wed 20 Jan 2021

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Hotel Description

At Ibis Budget Brisbane Airport you'll be 3.1 km (1.9 mi) from Portside Wharf and 3.2 km (2 mi) from Brisbane Cruise Terminal. Highlights at this hotel include free self parking and a bar/lounge.

All 93 rooms feature free WiFi, flat-screen TVs, and coffee/tea makers. Refrigerators and premium bedding are also available.

This smoke-free hotel offers free WiFi in public areas and express check-out. Other amenities include a coffee shop/café, a snack bar/deli, and coffee/tea in a common area. Continental breakfast is available on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 9:30 AM. There's also extended parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this Hendra hotel include Westfield Chermside and King George Square.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$90* Per night/room 27 Jan. - 28 Jan.

Standard Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Ibis Budget Brisbane Airport ratings based on 409 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Ibis Budget Brisbane Airport

Everyone (297) Couples (34) Students (1) Family (58)
1 out of 5
was a terrible stay staff advised checkin was 8-10 or after 12 we arrived at 9.30and was told 20 dollar fee for early checkin a discrase all round

Posted by , from Gold coast on 23 Jan. 2021

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Comment from Hotel Management

23 Jan. 2021 by Reception

Thank you for taking the time to leave a review John. Our office hours are from 8am-10am; we close for two hours and re-open at Midday; check in is from midday on wards. We are sorry you feel disappointed and that your stay wasn't as you hoped. We hope to welcome you back to the hotel in the not too distant future.

4 out of 5
Close to the airport. Easy to checkin after hours.

Posted by , from Wellington NZ on 20 Jan. 2021

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Comment from Hotel Management

20 Jan. 2021 by Belinda

Thanks for the great review David. See you again soon.

5 out of 5
Close to airport and shopping centre. Not noisy at all

Posted by on 16 Jan. 2021

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Comment from Hotel Management

16 Jan. 2021 by Reception

Thank you kindly for taking the time to leave a review for our Hotel. We hope to see you again soon!

4 out of 5

Posted by on 29 Dec. 2020

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Comment from Hotel Management

30 Dec. 2020 by Reception

Thank you we wish you the best for the new year!

3 out of 5

Posted by on 29 Dec. 2020

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Comment from Hotel Management

30 Dec. 2020 by Reception

Thank you John, we wish you the best for the new year!

4 out of 5

Posted by on 25 Dec. 2020

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Comment from Hotel Management

25 Dec. 2020 by Reception

Thank you Scott, we hope you had a fantastic Christmas.

3 out of 5
I like that it is located in a place convenient to me. This time they "upgraded" my room which had a bunk above the queen bed. I didn't like this at all. Also, this time I stayed there the bathroom was not clean. I really, really don't like that.

Posted by on 7 Dec. 2020

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Comment from Hotel Management

8 Dec. 2020 by Regards - Reception

Thank you for taking the time to leave a review, we are sorry your stay was not as you hoped and we will look into the items you have addressed and we hope to welcome you back to the hotel soon!

2 out of 5
No frills accommodation. Not cheap for the basic nature of facility. Dark hair on sheets not ours - we are all blonde. Shower curtain was utterly revolting. White at the top, almost black at the bottom. Takes a lot to be so filthy. Disgusting. Left around 9am but no staff anywhere to be found.

Posted by , from Queensland on 21 Nov. 2020

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Comment from Hotel Management

22 Nov. 2020 by Belinda

Thanks for your review Julie and I am sorry to hear we did not meet your expectations. I will pass your feedback onto our Housekeeping Manager to ensure this does not happen again. There is always staff floating around the hotel and if you had pressed the button on the reception desk they would have been able to assist you immediately.

5 out of 5
Clean close to airport comfortable quiet good variety of drinks and snacks

Posted by on 31 Aug. 2020

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Comment from Hotel Management

1 Sep. 2020 by Reception

Thank you so much for choosing to stay with us and for taking the time to leave a lovely review.

4 out of 5
Friendly, down-to-earth, professional and efficient service. Very convenient close to airport, & car parking services

Posted by , from Ballina NSW Australia on 4 Aug. 2020

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Comment from Hotel Management

5 Aug. 2020 by Reservations

Thank you for your lovely review Angela, we hope to see you again very soon.

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Along with a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Ibis Budget Brisbane Airport also features coffee/tea in a common area, laundry facilities, and express check-out. Self parking is free. This Brisbane hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 3 levels
  • Bar or lounge
  • Coffee shop
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Brisbane, QLD Airport (BNE) (7.4 km / 4.6 mi)
  • Train station: Brisbane Doomben Station (2.4 km / 1.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Ibis Budget Brisbane Airport offers 93 air-conditioned accommodations with coffee/tea makers and shared/communal kitchens. Beds feature premium bedding. 28-inch flat-screen televisions come with digital channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Communal kitchen access
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 6:00 AM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

This property’s airport shuttle hours are 3:30-10:30 AM and 4-10 PM.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 6:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Number of children who can stay for free – 3
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Private entrance
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 9.00 per person (approximately)
  • Airport shuttle fee: AUD 5 per person (one-way)
  • Extended parking fee: AUD 8 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ibis Budget Brisbane Airport Hotel
  • Ibis Budget Brisbane Airport
  • Ibis Budget Brisbane Hendra
  • Ibis Budget Brisbane Airport Hotel
  • Ibis Budget Brisbane Airport Hendra
  • Ibis Budget Brisbane Airport Hotel Hendra

You should know

  • Ibis Budget Brisbane Airport offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.