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4.8 out of 5

"Loved the free mini bar! " More

By a verified traveller on Sun 24 Oct 2021

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Hotel Description

You'll be connected to a shopping center at Ovolo The Valley Brisbane, and within just a 15-minute stroll of Emporium and Tivoli. Highlights at this luxury hotel include a restaurant, an outdoor swimming pool, and a sauna.

All 103 soundproofed rooms feature plasma TVs with cable channels, and you can enjoy free WiFi, espresso makers, and free bottled water. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include bathrobes and free toiletries, while premium linens invite a good night's rest. Additionally, safes, hair dryers, and phones are available.

The restaurant, ZA ZA TA, is open for breakfast, lunch, and dinner. Enjoy the gym and free pool cabanas. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Continental breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Fortitude Valley hotel, you'll be 2.5 km (1.6 mi) from Queen Street Mall and 3.3 km (2 mi) from Roma Street Parkland.

Medium

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$177* Per night/room 21 Nov. - 22 Nov.

Large

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Valley Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Large Spa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Rock Star Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ovolo The Valley Brisbane ratings based on 510 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ovolo The Valley Brisbane

Everyone (294) Couples (185) Business (1) Family (18)
5 out of 5
Loved the free mini bar!

Posted by on 24 Oct. 2021

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5 out of 5
The staff were friendly and very helpful and the room was clean and modern.

Posted by on 11 Sep. 2021

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Comment from Hotel Management

25 Sep. 2021 by Jay P

Hi Carol, Thank you for your amazing feedback. We will ensure to share with our team. We are looking forward to have you back in the future. Cheers

5 out of 5
Gorgeous design and very clean and comfortable with lovely staff in an amazing location! We loved it so much we cancelled our dinner reservation and ate in!

Posted by on 5 Sep. 2021

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Comment from Hotel Management

25 Sep. 2021 by Jay P

Hey Sarah, Thank you so much for your amazing feedback. We can't wait to have you back in the future. Cheers,

5 out of 5
Got such a good deal to stay 2 nights for a little relaxing staycation. The concierge were very friendly and were kind to do any tasks. I utilized the sauna and so glad it closes late at night. I love how the mini bar was free and there’s a loot bag which I didn’t realize until the 2nd night (good for when feeling peckish). The room is modern and bed comfortable no bed bugs. The room service came to clean our room while we were inside it was unexpected, but overall the hotel was great. Would recommend it to anyone.

Posted by on 5 Sep. 2021

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Comment from Hotel Management

25 Sep. 2021 by Jay P

Good evening Chylena, Thank you so much for your thorough feedback. We will ensure to share with our team as well as with the Housekeeping team to prevent from happening again in the future of your stay. We can't wait to have you back again in the future. Cheers

5 out of 5
Awesome. Jay is amazing!

Posted by on 17 Aug. 2021

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Comment from Hotel Management

31 Aug. 2021 by Jay P

Thank you there! You are in Anonymous, I wish I could know who it is. But thank you again and look forward to have you back. Cheers, Jay P

1 out of 5
I booked with Wotif around midnight. When I went to the hotel, the reception said they don’t have booking. I showed them booking. She did not accept as she said it was not in the system. I lost all money and they did not allow me to stay, even though I had booking. Terrible absolute terrible. Theft. Charged money. Saw the booking but didn’t let me stay

Posted by on 21 Jul. 2021

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Comment from Hotel Management

30 Jul. 2021 by Jay P

Thank you so much for your feedback. We can see that your submission is anonymous. We would love to get some more information and discuss this with you so we can look into it further. Please feel welcome to contact the hotel directly

5 out of 5
Staff friendly, quirky fun bright foyer, room had all I needed and the free mini bar/snacks a lovely extra

Posted by on 20 Jul. 2021

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Comment from Hotel Management

29 Jul. 2021 by Jay P

Hey there, Thank you for your amazing feedback. We are glad you have enjoyed your stay. We look forward to having you back in the future. Cheers, Jay P

5 out of 5
Unique Great staff Good location

Posted by on 11 Jul. 2021

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Comment from Hotel Management

29 Jul. 2021 by Jay P

Hey there, Thank you for your great feedback. We will share with the team and look forward to having you back in the future. Cheers, Jay P

5 out of 5

Posted by on 11 Jul. 2021

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Comment from Hotel Management

29 Jul. 2021 by Jay P

Hey there, Thank you for your amazing rate! We look forward to having you back in the future. Thank you, Jay P

5 out of 5
I

Posted by on 11 Jul. 2021

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About the Ovolo The Valley Brisbane

Location 1000 Ann Street, Fortitude Valley, QLD 4006

Property Features

Along with a restaurant, there's a coffee shop/café on site. Public spaces have free WiFi. Ovolo The Valley Brisbane offers its guests an outdoor pool, a sauna, and a fitness center. Event space at this hotel measures 3229 square feet (300 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury Ovolo The Valley Brisbane. For a fee, parking is available. This 5-star Brisbane hotel is smoke free.

  • 103 guestrooms or units
  • 7 levels
  • 3229 sq ft of conference space
  • 300 sq m of conference space
  • Dining venue
  • Coffee shop
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Brisbane Bowen Hills Station (1.3 km / 0.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Ovolo The Valley Brisbane offers 103 accommodations with minibars and espresso makers. Beds feature premium bedding. Plasma televisions come with premium cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Espresso maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Ovolo The Valley Brisbane has a restaurant on site.

ZA ZA TA - This restaurant serves breakfast, lunch, and dinner. Open select days.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: AUD 80 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Service animals are exempt from fees

Policies

The hotel requires the credit card holder to be present at check-in. The name on the credit card used to make the booking must match the name on the reservation.

This hotel will place an authorization for the accommodation total, plus a nominal amount to cover incidental charges, for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 25 for adults and AUD 15 for children (approximately)
  • Airport shuttle fee: AUD 75 per vehicle
  • Valet parking fee: AUD 45.00 per night
  • Pet fee: AUD 80 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.05 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emporium Fortitude Valley
  • Emporium Hotel Fortitude Valley
  • Ovolo Valley Brisbane Hotel Fortitude Valley
  • Ovolo Valley Brisbane Hotel
  • Ovolo Valley Brisbane Fortitude Valley
  • Ovolo Valley Brisbane
  • Emporium Hotel
  • Ovolo The Valley Brisbane Hotel
  • Ovolo The Valley Brisbane Fortitude Valley
  • Ovolo The Valley Brisbane Hotel Fortitude Valley

You should know

  • Ovolo The Valley Brisbane offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.