4.8 out of 5

"Great location. Great rooms. Great everything. I was pleasantly surprised by the size of the rooms and the very clean, modern design of everything. Wi ... " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

You'll be connected to the airport at Ovolo The Valley Brisbane, and within just a 15-minute stroll of Emporium and Tivoli. Highlights at this luxury hotel include an outdoor swimming pool, a sauna and a rooftop terrace.

Plasma TVs with cable channels are featured in all 103 rooms, and you can enjoy free WiFi, espresso makers and free bottled water. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and free toiletries. Additionally, safes, hairdryers and phones are available.

The café, Societe, is open for breakfast, brunch and lunch. Other amenities include free WiFi in public areas, a fitness centre and a coffee shop/café. Continental breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Fortitude Valley hotel, you'll be 2.5 km (1.6 mi) from Queen Street Mall and 3 km (1.9 mi) from Roma Street Parkland.

Medium

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$162* Per night/room 1 Sep. - 2 Sep.

Large

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Valley Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Large Spa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Rockstar Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ovolo The Valley Brisbane ratings based on 940 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ovolo The Valley Brisbane

Everyone (447) Couples (457) Business (1) Family (27)
5 out of 5
Free mini bar Interior design is fresh and well spaced Staff are a cut above

Posted by on 3 Aug. 2019

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Comment from Hotel Management

5 Aug. 2019 by Daniel M

Hey there! Thanks for the awesome review :) It's great to see you enjoyed yourself and that our rock star team stood out from the crowd! I hope we see you again soon. Cheers! Daniel M, General Manager

5 out of 5
Close to concert venue and dining options. Friendly staff, no fuss

Posted by on 8 Jul. 2019

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Comment from Hotel Management

9 Jul. 2019 by Daniel M

Hey there! Thanks for the amazing review! It's great to see you enjoyed your stay and I hope we see you again soon! Cheers! Daniel M, General Manager

4 out of 5

Posted by on 2 Jul. 2019

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Comment from Hotel Management

9 Jul. 2019 by Daniel M

Hey there! Thanks for the amazing review! It's great to see you enjoyed your stay and I hope we see you again soon! Cheers! Daniel M, General Manager

2 out of 5
Parking terrible, room service hard to call. Generally clean

Posted by on 1 Jul. 2019

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Comment from Hotel Management

9 Jul. 2019 by Daniel M

Hey there, I apologise you experienced problems with parking while you were staying there. I am happy to see that you enjoyed the room, however. I hope we see you again soon. Cheers, Daniel M, General Manager

5 out of 5
Cool rooms, not typical hotel style Complimentary mini bar is a nice touch

Posted by on 1 Jul. 2019

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Comment from Hotel Management

9 Jul. 2019 by Daniel M

Hey there! Thanks for the amazing review! It's great to see you enjoyed your stay and I hope we see you again soon! Cheers! Daniel M, General Manager

4 out of 5
A clean, centrally located hotel with good facilities. Staff are amazing.

Posted by on 30 Jun. 2019

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Comment from Hotel Management

9 Jul. 2019 by Daniel M

Hey there! Thanks for the amazing feedback! I am so happy to read that our super star staff took care of you and made you feel welcome. I hope we see you again soon. Cheers! Daniel M, General Manager

5 out of 5
I liked the check in experience. Then in my room was music playing on Spotify where I could "ask Alexa" to change. The room was quite "hip" looking modern but with a enthusiastic feel. The room was clean and spacious, and bed comfortable. The mini bar contents were included in the room rate, as was a "Loot Bag" full of goodies to take away - first time in 30 years I have seen this and I travel a lot!

Posted by on 24 Jun. 2019

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Comment from Hotel Management

9 Jul. 2019 by Daniel M

Hey there! Thanks for the awesome review! It's great to see you enjoyed your stay and that all the little extra touches made for a unique experience. Next time be sure to hit us up for some extra loot bags for the road if need be :) Cheers! Daniel M, General Manager

2 out of 5
Great location. Dreadfully poky reception area and shambolic check in process. Found room levels stuffy and dusty.

Posted by on 8 Jun. 2019

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Comment from Hotel Management

9 Jul. 2019 by Daniel M

Hey there! Thank you for leaving us a review. I apologise it has taken me so long to get in touch with you. I am also sorry to see that you had a bad experience with check in and that the rooms were not up to standard. I do hope you will give us a chance to earn back your trust by staying with us again soon. Cheers, Daniel M, General Manager

5 out of 5
The staff were really happy and friendly making everything possible as per our requests. Amazing vibe

Posted by on 3 Jun. 2019

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Comment from Hotel Management

8 Jun. 2019 by Daniel M

Hey there! Thanks for leaving us such a great review! It's awesome to see you had a great stay. Looking forward to seeing you again soon :) Cheers! Daniel M, General Manager

5 out of 5
Loved it. Will stay again. Great staff and location

Posted by on 24 May 2019

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Comment from Hotel Management

30 May 2019 by Daniel M

Hey there! Thank you so much for the amazing review :) it's great to see you enjoyed yourself and we're looking forward to seeing you again soon. Cheers! Daniel M, General Manager

About the Ovolo The Valley Brisbane

Location 1000 Ann Street, Fortitude Valley, QLD 4006

Property Features

There's a coffee shop/café on site. WiFi is free in public spaces. Ovolo The Valley Brisbane offers its guests an outdoor pool, a sauna, and a fitness centre. A round-trip airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour or ticket assistance, and concierge services are also featured at the luxury Ovolo The Valley Brisbane. For a fee, parking is available. This 5-star Fortitude Valley hotel is smoke free.

  • 103 guestrooms or units
  • 7 levels
  • Coffee shop
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Brisbane, QLD (BNE) (15.4 km / 9.6 mi)
  • Train station: Brisbane Bowen Hills Station (1.3 km / 0.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Ovolo The Valley Brisbane offers 103 forms of air-conditioned accommodation with minibars and espresso makers. Beds feature premium bedding. Plasma televisions come with premium cable channels. Bathrooms include a complimentary bathrobe, a bidet, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Fridge
  • Espresso maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.

Societe – This café serves breakfast, brunch, lunch and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: AUD 80 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lb)

Policies

The hotel requires the credit card holder to be present at check-in. The name on the credit card used to make the booking must match the name on the reservation. For more details, please contact the property using the information on the reservation confirmation received after booking.

This hotel will place an authorization for the accommodation total, plus a nominal amount to cover incidental charges, for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 25 per person (approximately)
  • Airport shuttle fee: AUD 75 per vehicle
  • Valet parking fee: AUD 45.00 per night
  • Pet fee: AUD 80 per pet, per night
  • Rollaway bed fee: AUD 50 per night
  • On-site credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emporium Fortitude Valley
  • Emporium Hotel Fortitude Valley
  • Ovolo Valley Brisbane Hotel Fortitude Valley
  • Ovolo Valley Brisbane Hotel
  • Ovolo Valley Brisbane Fortitude Valley
  • Ovolo Valley Brisbane
  • Emporium Hotel

You should know

  • Ovolo The Valley Brisbane offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.