"The hotel itself is nice but the hotel smells like sewage. It seems to be an ongoing issue as there are air fresheners on the walls but they don’t hel ... " More
The restaurant, ZA ZA TA, is open for breakfast, lunch, and dinner. Enjoy the gym and free pool cabanas. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Continental breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle.
With a stay at this 5-star Fortitude Valley hotel, you'll be 2.7 km (1.7 mi) from Queen Street Mall and 2.9 km (1.8 mi) from Roma Street Parkland.
6 Mar. 2023 by The Ovolo The Valley Team
Good morning Heather,Thank you for taking the time to review your stay with us. It is evident to me that we fell short on our customer service, and I am so sorry for this.I will ensure housekeeping are made aware of your comments about the unwanted smell you have experienced. I will ensure they looked at ASAP so no one else is negatively impacted by them.I am so sorry for all of the above. I regret to say that we did fall short, and I apologies that you experience was ruined, but we will get it right next time you visit us.Thanks again for your candid feedback.Warm regards,Roberto RussoCluster General Manager
18 Mar. 2023 by The Ovolo The Valley Team
Hey there David,We hope you are well.Thank you for your feedback and we are glad to hear that you have enjoyed your stay.Cannot wait to see you again soon!Roberto & Ovolo The Valley Crew
18 Mar. 2023 by The Ovolo The Valley Team
Thank you Kathryne for the great score!We cannot wait to welcome again soon.
1 Jan. 2023 by The Ovolo The Valley Team
Thank you Graeme and we are so happy you enjoyed your stay!See you soon!
5 Dec. 2022 by The Ovolo The Valley Team
Hery there James,Thank you for the great feedback: we love that you liked your experience!We cannot wait to welcome you again soon.Ovolo The Valley Team
13 Nov. 2022 by The Ovolo The Valley Team
Thank you Caitlyn!We are so glad you loved it!See you soon!Ovolo The Valley Team
13 Nov. 2022 by The Ovolo The Valley Team
Hey there Sarah-Jane,We are so excited to hear that you have loved your experience and cannot wait to welcome you again soon!Warm regards,Ovolo The Valley Team
22 Oct. 2022 by The Ovolo The Valley Team
Good morning Rennie,Thank you for your review and we are sorry to hear that you haven to fully enjoyed your stay. We will look into your comments with the team and see what can be implemented.Ovolo Hotels are fully vegetarian and this is a pledge we made to be fully sustainable and support our fragile planet. Bacon and sausages won't be making an appearance in our menus, but we are looking at suitable alternatives.We cannot wait to welcome you again soon!Roberto & Ovolo The Valley Team
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Ovolo The Valley Brisbane offers its guests an outdoor pool, a sauna, and a fitness center. Event space at this hotel measures 3229 square feet (300 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury Ovolo The Valley Brisbane. For a fee, parking is available. This 5-star Brisbane hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless
Valet parking (surcharge)
Ovolo The Valley Brisbane offers 103 accommodations with minibars and espresso makers. Beds feature premium bedding. Plasma televisions come with premium cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Ovolo The Valley Brisbane has a restaurant on site.
ZA ZA TA - This restaurant serves breakfast, lunch, and dinner. Open select days.
24-hour room service is available.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Ovolo The Valley Brisbane offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The hotel requires the credit card holder to be present at check-in. The name on the credit card used to make the booking must match the name on the reservation.
This hotel will place an authorization for the accommodation total, plus a nominal amount to cover incidental charges, for any bookings where payment for the stay will be made on site instead of at the time of booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.