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3.9 out of 5

"I was going to stay here on the way home from Lord Howe Island. Because flights were cancelled 30 Aug without warning and communication was limited, I ... " More

By a verified traveller on Sun 02 Sep 2018

Hotel Description

Madison Hotel Tower Mill places you steps from Brisbane Private Hospital and within a 10-minute stroll of Queen Street Mall. Highlights at this hotel include in-room free WiFi, balconies and LCD TVs.

All 48 rooms feature cable TV, coffee/tea makers and hairdryers. Additionally, fridges, phones and irons/ironing boards are available.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include laundry facilities, luggage storage and a lift. There's also self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 3-star Brisbane Central Business District hotel include Roma Street Parkland and Suncorp Stadium is within 30 minutes.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$96 per night

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Madison Hotel Tower Mill ratings based on 493 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Madison Hotel Tower Mill

Everyone (334) Couples (94) Business (3) Family (55)
3 out of 5
Great views central, definately needs a full refurbishment. Amazing staff very helpful

Posted by on 20 May 2019

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Comment from Hotel Management

20 May 2019 by Samantha Hinds - Front Office Supervisor.

Hi, Thank you for taking the time to write a review about your recent stay with us. We are pleased to hear that you enjoyed the views, the location and our friendly staff! You will be glad to know that we are in the process of planning a large renovation, which we are all very excited for. Kind Regards, Samantha Hinds - Front Office Supervisor.

3 out of 5
Bathroom very old & small - shower taps outside of shower cubicle. Had to open the shower screen to adjust and turn off shower taps. Small comfy sitting chairs needed as had family room and everyone had to sit on double bed to watch the 1 tv in the room. Could hear people in next room using toilet. Room was large with comfy beds & 10 min walk to mall

Posted by on 17 May 2019

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Comment from Hotel Management

20 May 2019 by Samantha Hinds - Front Office Supervisor.

Hi Grace, Thank you for taking the time to provide feedback on your recent stay with us. You will be pleased to hear that we are in the process of planning a large renovation for the hotel which our guests and ourselves are very excited for. We apologise that there wasn't enough seating for your room, I will lodge your suggestion to the appropriate team for you. We hope to accommodate you again on your next visit to Brisbane. Kind Regards, Samantha Hinds - Front Office Supervisor.

4 out of 5
The hotel was well located, clean and tidy. I was happy.

Posted by on 13 May 2019

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Comment from Hotel Management

14 May 2019 by Sam

Hi, Thank you for taking the time to leave a review and we are pleased to hear that you had an enjoyable stay with us. We look forward to accommodating you again in the near future. Kind Regards, Samantha Hinds - Front Office Supervisor

3 out of 5
Property good Reno going on so whole place was not open. Great location.

Posted by on 29 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by Sam

Hi, Thank you for taking the time to leave review. Thank you again for your patience and understanding whilst the hotel is going through a complete electrical upgrade, I hope this didn't affect your stay with us or cause any inconvenience during your stay. We are pleased to hear that the location suited your needs and we hope to accommodate you again in the near future. Kind Regards, Samantha Hinds - Front Office Supervisor.

4 out of 5
You get what you pay for. I wanted a clean dry place in walking distance to CBD. Tower Mill is old, needs minor repairs and attention. Weekend cleaning staff left much to be desired, barely going through the room, but it was a holiday weekend and maybe that's all they could get for help. Very convenient to city centre, and only charged $15 per night for the garage.

Posted by on 26 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by Sam

Hi Jon, Thank you for taking the time to leave a review about your recent stay with us. You will be pleased to know that we are currently in the process of planning a large renovation for the hotel, we are all very excited for this to commence. We apologise that our housekeepers were rushed over the long weekend and we hope this didn't cause too much of an inconvenience during your stay with us. We are glad that you found the location suitable and the price of parking was reasonable! We hope to accommodate you on your next visit in Brisbane. Kind Regards, Samantha Hinds - Front Office Supervisor

1 out of 5
The ONLY reason to stay here is the fact that it is next to the Brisbane Private Hospital.

Posted by on 24 Apr. 2019

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Comment from Hotel Management

7 May 2019 by Samantha Hinds - Front Office Supervisor

Hi, Thank you for taking the time to leave a review and we apologise that your stay with us was not a pleasant one. This is not a common occurrence for our hotel, and we hope to accommodate you again in the future with a more positive outcome. Kind Regards, Samantha Hinds - Front Office Supervisor.

4 out of 5
The rooms are very clean and comfortable, staff were friendly and the position was great.

Posted by on 23 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by Samantha Hinds - Front Office Supervisor.

Hi, Thank you for taking the time to provide your feedback on your recent stay with us. We are pleased to hear that you had an enjoyable stay, our staff were friendly and efficient, and the location suited your needs. We look forward to accommodating you on your next visit to Brisbane. Kind Regards, Samantha Hinds - Front Office Supervisor.

4 out of 5

Posted by on 22 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by Samantha Hinds - Front Office Supervisor

Hi, Thank you for taking the time to leave a review of your stay, we really appreciate it! Kind Regards, Samantha Hinds - Front Office Supervisor.

2 out of 5

Posted by on 17 Apr. 2019

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Comment from Hotel Management

7 May 2019 by Samantha Hinds - Front Office Supervisor

Hi, Thank you for taking the time to leave a review and we apologise that your stay with us was not a pleasant one. This is not a common occurrence for our hotel, and we hope to accommodate you again in the future with a more positive outcome. Kind Regards, Samantha Hinds - Front Office Supervisor.

5 out of 5
The rooms are spacious, it has 24 hour check in which is perfect for late flights, and it is located within a short walking distance to the CBD.

Posted by on 15 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Samantha Hinds - Front Office Supervisor.

Hi, Thank you for taking the time to write a review about your recent stay with us. We are pleased to hear that you had an enjoyable stay and our 24 hour reception assisted you in your journey. We agree that we are in an excellent location in relation to the city, we have some lovely views too! We hope to accommodate you on your next visit to Brisbane. Kind Regards, Samantha Hinds - Front Office Supervisor.

Property Features

Madison Hotel Tower Mill offers its guests laundry facilities, dry cleaning/laundry services, and a lift. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Spring Hill hotel is smoke free.

  • 48 guestrooms or units
  • 8 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Brisbane, QLD (BNE) (16.5 km / 10.3 mi)
  • Train station: Brisbane Central Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Madison Hotel Tower Mill offers 48 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony
  • LCD television
  • Cable channels
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 15.00 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Metro Hotel Tower Mill Spring Hill
  • Metro Hotel Tower Mill
  • Metro Tower Mill Spring Hill
  • Metro Tower Mill
  • Madison Hotel Tower Mill Spring Hill
  • Madison Tower Mill Spring Hill
  • Madison Tower Mill

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.