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3.6 out of 5

"It was very conveniently located and easy to access. Parking was secure and spaces were large enough to park a large car without any problems " More

By a verified traveller on Sun 13 Jun 2021

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Hotel Description

Madison Hotel Tower Mill puts you in the heart of Brisbane, steps from Brisbane Private Hospital and within a 10-minute stroll of Queen Street Mall. Highlights at this hotel include in-room free WiFi, balconies, and LCD TVs.

You can enjoy cable TV, coffee/tea makers, and hair dryers, featured in all 57 rooms. Refrigerators, phones, and irons/ironing boards are also available.

The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free WiFi in public areas and laundry facilities. Each morning to-go breakfast is served between 8:00 AM and 1:00 PM. There's also self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 3-star Brisbane Central Business District hotel include Roma Street Parkland and Suncorp Stadium is within 30 minutes.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$90* Per night/room 29 Jun. - 30 Jun.

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Madison Hotel Tower Mill ratings based on 380 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Madison Hotel Tower Mill

Everyone (261) Couples (52) Business (3) Family (47)
4 out of 5
It was very conveniently located and easy to access. Parking was secure and spaces were large enough to park a large car without any problems

Posted by on 13 Jun. 2021

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Comment from Hotel Management

13 Jun. 2021 by Jenna

Hi, Thank you for taking the time to leave a review and thank you for staying with us! We’re very pleased that our central city location provided the perfect destination for you to access restaurants and activities all within only a few minutes walk. It's also great to know that you were able to utilise our carpark during your stay, and found the car park spaces to be of an adequate size to fit a large vehicle. We hope to host you again in the future! Kind Regards, Jenna - Accommodation Supervisor

5 out of 5
Friendly service for check in. Restaurant in the hotel. Short walk to the city.

Posted by on 9 Jun. 2021

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Comment from Hotel Management

10 Jun. 2021 by Jenna

Hi, Thank you for taking the time to leave a review and thank you for staying with us! We're happy to hear that you enjoyed your stay with us, particularly how close we are to the centre of Brisbane city. We’re glad that our reception staff were friendly and helpful throughout your stay and thank you for letting us know. It's also great to know that you were able to dine-in with us, and hope you enjoyed the incredible meals and service our in-house restaurant has to offer. We hope to host you the next time you stay in Brisbane! Kind Regards, Jenna - Accommodation Supervisor

5 out of 5
Close ti ciry and good food and bed

Posted by on 29 May 2021

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Comment from Hotel Management

31 May 2021 by Sam

Thank you for your review and thank you for staying with us!

4 out of 5
The hotel is great value and more than adequate for a one or two night stay. The balconies offer great views over the parks or the city. The rooms and furnishings are a little dated but that is cosmetic only, everything is always clean and works perfectly. Its a quirky little place and I will continue to stay here regularly. The staff are great and always helpful.

Posted by on 24 May 2021

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Comment from Hotel Management

25 May 2021 by Jenna

Hi, Thank you for taking the time to leave a review and thank you for staying with us! We're exceptionally happy to hear that you thoroughly enjoyed your stay at the hotel, including our fantastic city and park views, convenient location and great value for money. We’re glad that our reception staff were friendly and helpful throughout your stay and thank you for letting us know. We hope to host you the next time you stay in Brisbane! Kind Regards, Jenna - Accommodation Supervisor

2 out of 5

Posted by on 23 May 2021

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Comment from Hotel Management

7 Jun. 2021 by Jenna

Hi, Thank you for taking the time to review our hotel and share your honest feedback following your recent stay. Kind Regards, Jenna - Accommodation Supervisor

4 out of 5

Posted by on 19 May 2021

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Comment from Hotel Management

31 May 2021 by Sam

Thank you for your review and thank you for staying with us!

3 out of 5
I liked the location. The bathroom was filthy. The shower doors were hanging on by one screw. When I was checking around before I left I found somebody else’s items under the bed so obviously it hadn’t been cleaned properly at all

Posted by on 12 May 2021

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Comment from Hotel Management

17 May 2021 by Jenna

Hi, Thank you for taking the time to share your experience following your stay at our hotel. We’re saddened to hear that the room wasn’t up to the standard of cleanliness you would expect and can assure you that our housekeeping team adhere to strict requirements for their cleaning. We thank you for bringing this to our attention and have passed this onto our housekeeping team. Thank you for letting us know the issues described with the shower, we apologise that you had to deal with this, you will be happy to know we have passed the information onto our maintenance team and the issue has been rectified. We apologise that our hotel and services didn’t quite meet your expectations, and hope we are allowed the opportunity to accommodate you again in the future, hopefully with a much more pleasant outcome. Kind Regards, Jenna - Accommodation Supervisor

4 out of 5
Recommend

Posted by on 12 May 2021

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Comment from Hotel Management

16 May 2021 by Jenna

Hi, Thank you for taking the time to leave a review and thank you for staying with us! We look forward to your next stay with us! Kind Regards, Jenna - Accommodation Supervisor

4 out of 5
This is a very old building it would be great to see it brought up to date, as its iconic in its design. however it’s in a great location if you need to be in Spring Hill area. Convenient, efficient check in and out.

Posted by on 10 May 2021

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Comment from Hotel Management

16 May 2021 by Jenna

Hi, Thank you for taking the time to share your experience following your stay at our hotel. We understand that we are an ageing hotel, but always do our best to keep the rooms in top condition for our guests. You will be happy to know that we are currently planning a complete hotel renovation, which we are all very excited for. We’re very pleased that our central city location provided the perfect destination for you to access restaurants and activities all within only a few minutes walk. We hope to host you the next time you stay in Brisbane! Kind Regards, Jenna - Accommodation Supervisor

4 out of 5
clean and handy to the city Very quiet area.

Posted by on 8 May 2021

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Comment from Hotel Management

9 May 2021 by Jenna

Hi, Thank you for taking the time to share your experience following your stay at our hotel. We’re glad that you enjoyed the location of the hotel, particularly that it is in a quieter section of the bustling city centre. We look forward to your next stay with us! Kind Regards, Jenna - Accommodation Supervisor

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Madison Hotel Tower Mill also features a vending machine, laundry facilities, and an ATM. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Brisbane hotel is smoke free.

  • 57 guestrooms or units
  • 8 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Brisbane Airport (BNE) (16.5 km / 10.3 mi)
  • Train station: Brisbane Central Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Madison Hotel Tower Mill offers 57 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 8:00 AM to 1:00 PM.

Madison Hotel Tower Mill has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Sunday - Thursday: 8:00 AM - 10:00 PM
  • Friday - Saturday: 7:00 AM - 10:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Sunday - Thursday: 8:00 AM - 10:00 PM
  • Friday - Saturday: 7:00 AM - 10:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: AUD 12.50 for adults and AUD 12.50 for children (approximately)
  • Self parking fee: AUD 15.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Metro Hotel Tower
  • Metro Hotel Tower Mill
  • Metro Hotel Tower Mill Spring Hill
  • Metro Tower Hotel
  • Metro Tower Mill
  • Metro Tower Mill Hotel
  • Metro Tower Mill Spring Hill
  • Tower Mill Hotel
  • Madison Hotel Tower Mill Spring Hill
  • Madison Tower Mill Spring Hill
  • Madison Tower Mill
  • Madison Hotel Tower Mill Hotel
  • Madison Hotel Tower Mill Spring Hill
  • Madison Hotel Tower Mill Hotel Spring Hill

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.