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3.9 out of 5

"Stay here every year. Great location for going to either of the Brisbane Racetreacks. " More

By a verified traveller on Fri 18 Jun 2021

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Hotel Description

At Quest Ascot you'll be within just a 10-minute stroll of Eagle Farm Racecourse and Doomben Racecourse. Highlights at this hotel include an outdoor swimming pool, free self parking, and a spa tub.

You can enjoy flat-screen TVs with digital channels, and all 25 rooms feature free WiFi, balconies, and dining areas. Additionally, sitting areas, microwaves, and coffee/tea makers are available.

Enjoy the fitness center and sauna. Added amenities include free WiFi in public areas and laundry facilities.

Places within a 15-minute walk of this 4-star Ascot hotel include Portside Wharf and Brisbane Cruise Terminal.

Standard Studio, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$118* Per night/room 23 Sep. - 24 Sep.

Standard Apartment, 1 Bedroom, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Apartment, 2 Bedrooms, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Quest Ascot ratings based on 170 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quest Ascot

Everyone (91) Couples (35) Family (41)
4 out of 5
Stay here every year. Great location for going to either of the Brisbane Racetreacks.

Posted by on 18 Jun. 2021

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Comment from Hotel Management

18 Jun. 2021 by Quest Ascot

Dear Guest, Thank you for staying with Quest Ascot. It is very pleasing to hear your positive comments with regard to our room standards, our employee's efforts and the facilities and location of Quest Ascot, Brisbane. We look forward to welcoming you again in the near future. Kind Regards Manager Quest Ascot

5 out of 5
Clean apartment, friendly and attentive staff

Posted by on 2 Jun. 2021

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Comment from Hotel Management

2 Jun. 2021 by Quest Ascot

Dear Guest, Thank you for staying with Quest Ascot. It is very pleasing to hear your positive comments with regard to our room standards, our employee's efforts and the facilities and location of Quest Ascot, Brisbane. We look forward to welcoming you again in the near future. Kind Regards Manager Quest Ascot

3 out of 5
Furnishings were drab, the colour scheme did little to enhance our stay.

Posted by on 31 May 2021

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Comment from Hotel Management

1 Jun. 2021 by Quest Ascot

Hello, Thank you for staying at Quest Ascot. It is disappointing to hear that your experience was not up to your expectations. We are working on a plan to refurbish our interiors, and hope you will stay with us again in the near future. Kind Regards Quest Ascot

4 out of 5
Comfortable unit. Close to interesting shops. Easy parking- free on premises or road. Clean but somewhat dated rooms.

Posted by on 28 Mar. 2021

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Comment from Hotel Management

28 Mar. 2021 by Quest Ascot

Dear guest, Thank you for your feedback about your recent stay with us at Quest Ascot. We appreciate your comments so we can improve our service apartment in any ways. In regards of the needs of upgrade at our property, we have been working closely with our lovely landlord to provide better guest experience in room. Perhaps on your return you can see the even better of Quest Ascot. Regards, Quest Ascot Management

3 out of 5
The room had a terrible odour of smoke present even though it was a no smoking room. There was a broken plastic chair on the balcony. Very little access to shower as door was on the same side as the bathroom toilet was on. Also no towels for sauna or pool were available when we visited, although guests book in room stated that there were. Overall a reasonably priced room for the area due to excellent location to restaurants and public transport, but would not stay there again.

Posted by on 3 Jan. 2021

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Comment from Hotel Management

3 Jan. 2021 by Quest Ascot

Dear Guest, Thank you for staying at Quest Ascot. It is disappointing to hear that your experience was not up to your expectations. We have addressed the issues you have raised proactively, and hope you will stay with us again in the near future. Kind regards Manager

4 out of 5

Posted by on 16 Dec. 2020

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Comment from Hotel Management

17 Dec. 2020 by Quest Ascot

Dear guest, Thank you for staying with Quest Ascot. We endeavour to always action all feedback received. We hope to welcome you again soon to Quest Ascot. Kind regards Manager Quest Ascot

3 out of 5

Posted by on 22 Nov. 2020

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Comment from Hotel Management

23 Nov. 2020 by Quest Ascot

Dear Guest, Thank you for staying with Quest Ascot. We endeavour to always action all feedback received. We hope to welcome you again soon to Quest Ascot. Kind regards Manager Quest Ascot

3 out of 5

Posted by on 9 Feb. 2020

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Comment from Hotel Management

10 Feb. 2020 by Tony

Thank you for staying with Quest Ascot. It is very pleasing to hear your positive comments with regard to our room standards, our employee's efforts and the facilities and location of Quest Ascot, Brisbane. We look forward to welcoming you again in the near future. Kind regards Quest Ascot

4 out of 5
Staff were very friendly, good parking. Property was well kept

Posted by on 25 Jan. 2020

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Comment from Hotel Management

25 Jan. 2020 by Olivia

Dear guest, Thank you for staying with Quest Ascot. It is very pleasing to hear your positive comments with regard to our room standards, our employee's efforts and the facilities and location of Quest Ascot, Brisbane. We look forward to welcoming you again in the near future. Kind regards Olivia Quest Ascot

2 out of 5

Posted by on 15 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Manager

Dear guest, Thanks for staying at Quest Ascot. It is disappointing to heat that your experience was not up to your expectation.We value all feedbacks received and try our best to improve our services. Hope to welcome you next time! Regards, Quest Ascot

Property Features

As a guest of Quest Ascot, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. A computer station is on site and WiFi is free in public spaces. The business-friendly Quest Ascot also features barbecue grills, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 4-star Brisbane hotel is smoke free.

  • 25 guestrooms or units
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • BBQ grill(s)
  • Computer for guest use
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Separate dining area
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Brisbane Doomben Station (0.7 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Quest Ascot offers 25 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations offer separate dining areas. 32-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Private balcony
  • Dining room
  • Sitting area
  • Flat-screen television
  • Digital channels
  • Microwave
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 16
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 7 AM - 7 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests will receive check-in instructions and key retrieval information prior to their arrival.

The front desk at this property is open daily from 7 AM - 7 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 5.0 per stay.

Pet Policy

  • Pets and service animals are not allowed at Quest Ascot

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • No lifts
  • Parking height restrictions apply
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 5.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Ascot Serviced Apts
  • Quest Serviced Apts Apartment Ascot
  • Quest Ascot Apartment
  • Quest Ascot
  • Quest Ascot Hotel
  • Quest Ascot Ascot
  • Quest Ascot Hotel Ascot

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Quest Ascot.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.