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Hotel X Brisbane Fortitude Vly, Vignette Collection, an IHG Hotel

0-star property
458 BRUNSWICK STREET, Fortitude Valley, QLD 1800 796 370
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4.7 out of 5
Exceptional!
See all 41 wotif Reviews

"Location brilliant, onsite parking, comfortable and clean, plenty of dining options and easy walking distance to CBD. Best thing bout Hotel X is the s ... " More

By a verified traveller on Sun 13 Nov 2022

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Hotel Description

A luxury stay in Brisbane awaits you at Hotel X Brisbane Fortitude Vly, Vignette Collection, an IHG Hotel. Within just a 10-minute stroll, you'll find Howard Smith Wharves and James Street. Highlights at this Art Deco hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

The restaurant, Bisou Bisou, serves French cuisine. Added amenities include free WiFi in public areas, a gym, and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:00 AM. There's also valet parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 4.5-star Fortitude Valley hotel include Queen Street Mall and Roma Street Parkland.

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$269* Per night/room 31 Jan. - 1 Feb.

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Balcony (Dog-Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Hotel X)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel X Brisbane Fortitude Vly, Vignette Collection, an IHG Hotel ratings based on 41 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel X Brisbane Fortitude Vly, Vignette Collection, an IHG Hotel

Everyone (12) Couples (17) Family (6)
5 out of 5
Highly recommend

Posted by on 28 Dec. 2022

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Comment from Hotel Management

28 Dec. 2022 by Hotel X

Hey Jared, so pleased to read you reviewed Hotel X as 'Highly recommend'. We hope we have the opportunity to welcome you back. Thank you from the team at Hotel X.

5 out of 5
Location brilliant, onsite parking, comfortable and clean, plenty of dining options and easy walking distance to CBD. Best thing bout Hotel X is the staff. Whether room service, housekeeping, catering team or reception they are friendly, helpful, pleased to see you, efficient and cheerful. Loved staying here, had an awesome time and highly recommend this hotel.

Posted by on 13 Nov. 2022

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Comment from Hotel Management

14 Nov. 2022 by Daniel Moran - General Manager

Hi Jennifer, thank you for taking the time to review Hotel X. Guest satisfaction is what we strive for, and it is with pleasure to learn that your stay with us was a truly enjoyable one. We hope to see you again soon!

3 out of 5
Property was great. Was just disappointing that our shower was broken along with a couple of other little things in the room.

Posted by on 1 Nov. 2022

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Comment from Hotel Management

3 Nov. 2022 by Daniel Moran - General Manager

Hi Taylor, thank you for sharing your feedback following your stay with us here at Hotel X. We are disappointed your experience didn't live up to your expectations and we want to make sure we do better in the future. This feedback has been passed onto our Operations Team who will ensure these issues are rectified as a matter of urgency.

5 out of 5
Friendly staff , very clean, really comfortable

Posted by on 24 Oct. 2022

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Comment from Hotel Management

24 Oct. 2022 by Daniel Moran - General Manager

Hi Julie, thank you for taking the time to review Hotel X! Guest satisfaction is what we strive for and it is with pleasure to learn that your stay with us was a truly enjoyable one. We hope to see you again soon.

5 out of 5
Friendly staff. Good location.

Posted by on 23 Oct. 2022

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Comment from Hotel Management

24 Oct. 2022 by Daniel Moran - General Manager

Hi William, thank you taking the time to review Hotel X! Guest satisfaction is what we strive for, and it is with pleasure to learn that your stay with us was a truly enjoyable one. We hope to see you again soon.

5 out of 5
Close to everything nice clean and clean

Posted by on 4 Oct. 2022

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Comment from Hotel Management

4 Oct. 2022 by Daniel Moran - General Manager

Hi Josephine, thank you for taking the time to review Hotel X! Guest satisfaction is what we strive for and it is with pleasure to learn that your stay with us was a truly enjoyable one. We hope to see you again soon!

5 out of 5

Posted by on 26 Sep. 2022

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5 out of 5
Staff were friendly and extremely helpful. Rooms were clean, modern and comfortable The courtesy car was an unexpected bonus

Posted by on 30 Aug. 2022

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Comment from Hotel Management

31 Aug. 2022 by Daniel Moran - General Manager

Hi James, Thank you for your feedback! Guest satisfaction is what we strive for, and it is with pleasure to learn that your stay with us was a truly enjoyable one. We hope to see you again soon.

5 out of 5
Great room, loved the rooftop bar and brekky was well worth including in room price.

Posted by on 28 Aug. 2022

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Comment from Hotel Management

29 Aug. 2022 by Daniel Moran - General Manager

Hi Debra, Thank you for your feedback. Guest satisfaction is what we strive for, and it is with pleasure to learn your stay with us was a truly enjoyable one. We hope to see you again soon!

5 out of 5
I thought the hotel was well positioned great facilities and very friendly staff

Posted by on 3 Aug. 2022

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Comment from Hotel Management

14 Aug. 2022 by Anastasiia - Assistant Hotel Services Manager

Dear Larry, We are delighted to hear that you enjoyed your stay at Hotel X, especially our facilities and team's hospitality. We hope to welcome you back soon. Warm regards Anastasiia Assistant Hotel Services Manager

About the Hotel X Brisbane Fortitude Vly, Vignette Collection, an IHG Hotel

Location 458 BRUNSWICK STREET, Fortitude Valley, QLD 4006

Property Features

Hotel X Brisbane Fortitude Vly, Vignette Collection, an IHG Hotel offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2045 square feet (190 square meters) and includes conference space. The luxury Hotel X Brisbane Fortitude Vly, Vignette Collection, an IHG Hotel also features a rooftop terrace, concierge services, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4.5-star Brisbane hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 6 levels
  • 2045 sq ft of conference space
  • 190 sq m of conference space
  • Built in 2020
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Brisbane Fortitude Valley Station (1 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel X Brisbane Fortitude Vly, Vignette Collection, an IHG Hotel offers 146 air-conditioned accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 52-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • MP3 dock
  • Smart television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.

Bisou Bisou - This restaurant specializes in French cuisine. Guests can enjoy drinks at the bar. Reservations are required.

Iris Rooftop - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Hotel X Brisbane Fortitude Vly, Vignette Collection, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 90.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 33 and AUD 40 per person (approximately)
  • Airport shuttle fee: AUD 85 per person (one-way)
  • Covered self parking fee: AUD 40 per night
  • Covered valet parking fee: AUD 60 per night
  • Rollaway bed fee: AUD 90.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.