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4.8 out of 5

"Perfect location with great facilities " More

By a verified traveller on Fri 16 Jul 2021

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Hotel Description

A luxury stay in Brisbane awaits you at Alcyone Hotel Residences. Within steps you'll find Brisbane Cruise Terminal and you'll be within a 20-minute stroll of Eat Street Northshore. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment features free WiFi, a living room, and a flat-screen TV. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Room service, a coffee/tea maker, and a rice cooker are also available. Weekly housekeeping is available.

Enjoy the fitness center and pool loungers. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. There's also the convenience of self parking.

Sights within a 10-minute drive of this 4.5-star Hamilton aparthotel include DFO Brisbane and Suncorp Stadium.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$189* Per night/room 30 Aug. - 31 Aug.

Executive Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Alcyone Hotel Residences ratings based on 144 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Alcyone Hotel Residences

Everyone (101) Couples (20) Family (22)
5 out of 5
Perfect location with great facilities

Posted by on 16 Jul. 2021

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Comment from Hotel Management

18 Jul. 2021 by Your Alcyone Team

Happy you enjoyed your stay. Look forward to welcoming you back again soon. Kind Regards

5 out of 5
Very helpful and friendly staff. The apartment was large and well designed. The beds were so comfortable and it was quiet at night so we all had a great sleep.

Posted by on 23 May 2021

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Comment from Hotel Management

18 Jul. 2021 by Your Alcyone Team

Thank you for your feedback and so happy to read that you enjoyed your stay and our comfy beds. A great home away from home. We look forward to having you stay with us again. Kind Regards

5 out of 5

Posted by on 25 Apr. 2021

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Comment from Hotel Management

18 May 2021 by Bernadette Front Office Team Leader

Thank you for staying at Alcyone Hotel Residences we look forward to looking after you on a return visit. Kind Regards Your Alcyone Team

5 out of 5

Posted by on 30 Mar. 2021

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Comment from Hotel Management

17 Apr. 2021 by Your Alcyone Team

We're glad you enjoyed your stay! See you next tiime.

5 out of 5
Outstanding stay. Personalised message welcoming us for the stay was a lovely touch.

Posted by on 8 Mar. 2021

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Comment from Hotel Management

10 Mar. 2021 by The Alcyone Team

Thank you for your wonderful feedback. We are delighted that you enjoyed your stay. We hope we can welcome you back to Alcyone Hotel Residences on your next trip to Brisbane! Kind regards, The Alcyone Team

5 out of 5
Excellent location to shops and restaurants in the area. Easy to access from the Sunshine Coast. Pleasant & professional staff.

Posted by on 13 Feb. 2021

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Comment from Hotel Management

2 Mar. 2021 by Alcyone Hotel Residences - Guest Services

Thank you for your review on your stay with us! We are delighted that you enjoyed your stay with us and hope to see you again soon! Kind regards, The Alcyone Team

4 out of 5
This was my first time staying at this property. Lots of good options for dinning right downstairs with convenience store, bars, cafes also. Not too far from the airport. Property is very clean and modern and would recommend

Posted by on 7 Feb. 2021

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Comment from Hotel Management

2 Mar. 2021 by Alcyone Hotel Residences - Guest Services

Thank you for your review on your stay with us. We are happy you found our facilities to be comfortable and convenient for your accommodation needs. Happy travels and looking forward to welcoming you back soon! Kind regards, The Alcyone Team

5 out of 5

Posted by on 30 Jan. 2021

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Comment from Hotel Management

2 Mar. 2021 by Alcyone Hotel Residences - Guest Services

Thank you for your review - we hope to welcome you back soon. Kind regards, The Alcyone Team

4 out of 5
Nice location, property and staff approach to our stay. Parking was a challenge with a large family car.

Posted by on 23 Dec. 2020

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Comment from Hotel Management

2 Mar. 2021 by Alcyone Hotel Residences - Guest Services

Thank you for your review and your feedback - we hope to welcome you back soon. Kind regards, The Alcyone Team

5 out of 5

Posted by on 13 Dec. 2020

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Comment from Hotel Management

25 Jan. 2021 by Alcyone Hotel Residences - Guest Services

Thank you for your review - we hope to welcome you back soon. Kind regards, The Alcyone Team

About the Alcyone Hotel Residences

Location 35 Hercules Street, Hamilton, QLD 4007

Property Features

There's a coffee shop/café on site. WiFi is free in public spaces. Alcyone Hotel Residences offers its guests an outdoor pool and a fitness center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Alcyone Hotel Residences. Parking is available for a fee. You'll have access to the health club at a partner property. This 4.5-star Brisbane aparthotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 16 levels
  • Built in 2017
  • Coffee shop
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Brisbane Airport (BNE) (10.4 km / 6.5 mi)
  • Train station: Brisbane Doomben Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Alcyone Hotel Residences offers 98 accommodations with washers/dryers and minibars. Accommodations offer separate living rooms. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 49-inch flat-screen televisions come with Netflix. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Separate bedroom
  • Living room
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Netflix
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Rice cooker
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 10.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 15 per day
  • Crib (infant bed) fee: AUD 10.00 per night
  • Rollaway bed fee: AUD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alcyone Hotel Residences Hamilton
  • Alcyone Residences Hamilton
  • Alcyone Residences Hamilton
  • Alcyone Hotel Residences Hamilton
  • Alcyone Hotel Residences Aparthotel
  • Alcyone Hotel Residences Aparthotel Hamilton

You should know

  • Pool access available from 6 AM to 9 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.