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4.8 out of 5

"Had a great stay. Excellent location for relaxing and close to racecourses. Didn’t need to use the car for 10 days. Restaurants and entertainment all ... " More

By a verified traveller on Mon 27 Dec 2021

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Hotel Description

A luxury stay in Brisbane awaits you at Alcyone Hotel Residences. Within steps you'll find Brisbane Cruise Terminal and you'll be within a 20-minute stroll of Eat Street Northshore. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment features free WiFi, a living room, and a flat-screen TV. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Room service, a coffee/tea maker, and a rice cooker are also available. Weekly housekeeping is available.

Enjoy the gym and pool loungers. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. There's also the convenience of self parking.

Sights within a 10-minute drive of this 4.5-star Hamilton aparthotel include DFO Brisbane and Roma Street Parkland.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$180* Per night/room 20 Feb. - 21 Feb.

Executive Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Alcyone Hotel Residences ratings based on 153 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Alcyone Hotel Residences

Everyone (104) Couples (25) Family (22)
5 out of 5
Had a great stay. Excellent location for relaxing and close to racecourses. Didn’t need to use the car for 10 days. Restaurants and entertainment all close enough to walk. Staff were also very helpful.

Posted by on 27 Dec. 2021

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Comment from Hotel Management

31 Dec. 2021 by Your Alcyone Team

Dear Wayne, Pleased to hear you enjoyed your recent stay with us at Alcyone. Yes you can park your car and not need it for days as everything is right at your doorstep here. Spoilt for choice with restaurants and ferry and park just a 5 min walk away. Thank you for feedback. Kind Regards

5 out of 5
Great location. Friendly staff extremely comfortable bed.

Posted by on 20 Dec. 2021

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Comment from Hotel Management

31 Dec. 2021 by Your Alcyone Team

Dear Paul, We appreciate your kind feedback. We pride ourselves on great customer service with reception open 24hrs to assist guest with any queries. We look forward to welcoming you back again soon. Kind Regards

5 out of 5
The hotel is almost brand new and has everything you need for a great stay.. extremely clean, large well equipped rooms and very comfortable.

Posted by on 16 Dec. 2021

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Comment from Hotel Management

31 Dec. 2021 by Your Alcyone Team

Dear Christine, Thank you for your kind feedback. Sounds like you had a comfortable stay with us at Alcyone. See you again soon. Kind Regards

5 out of 5
Great sized apartment, awesome views, great value, excellent location, friendly staff

Posted by on 11 Dec. 2021

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Comment from Hotel Management

31 Dec. 2021 by Your Alcyone Team

Thank you Alison for staying with us recently. Happy to read you enjoyed your stay. We look forward to welcoming you back again soon. Kind Regards

4 out of 5
New, modern and neat and tidy. Close to ferry, restaurants, coffeeshops and Eat Street door markets.

Posted by on 29 Nov. 2021

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Comment from Hotel Management

29 Nov. 2021 by Your Alcyone Team

Hi Oscar, Happy to hear you enjoyed the hotel and surrounding Portside complex. Lots to do in the area. See you again soon.

5 out of 5
Fantastic place to stay! The staff were helpful and friendly, the facilities were great, location was perfect for our visit.

Posted by on 14 Nov. 2021

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Comment from Hotel Management

23 Nov. 2021 by Your Alcyone Team

Thanks Stacey! How kind of you. Sounds like you enjoyed. Alcyone. See you next time! Kind Regards

5 out of 5
Very clean and had everything

Posted by on 12 Nov. 2021

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Comment from Hotel Management

23 Nov. 2021 by Alcyone Team

Thank you for staying with us and happy you enjoyed your stay. Kind Regards

4 out of 5

Posted by on 30 Sep. 2021

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5 out of 5

Posted by on 20 Jul. 2021

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5 out of 5
Perfect location with great facilities

Posted by on 16 Jul. 2021

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Comment from Hotel Management

18 Jul. 2021 by Your Alcyone Team

Happy you enjoyed your stay. Look forward to welcoming you back again soon. Kind Regards

About the Alcyone Hotel Residences

Location 35 Hercules Street, Hamilton, QLD 4007

Property Features

There's a coffee shop/café on site. WiFi is free in public spaces. Alcyone Hotel Residences offers its guests an outdoor pool and a fitness center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Alcyone Hotel Residences. Parking is available for a fee. You'll have access to the health club at a partner property. This 4.5-star Brisbane aparthotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 16 levels
  • Built in 2017
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Brisbane Doomben Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Alcyone Hotel Residences offers 98 accommodations with washers/dryers and minibars. Accommodations offer separate living rooms. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 49-inch flat-screen televisions come with Netflix. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Separate bedroom
  • Living room
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Netflix
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Rice cooker
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 10.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 15 per day
  • Crib (infant bed) fee: AUD 10.00 per night
  • Rollaway bed fee: AUD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alcyone Hotel Residences Hamilton
  • Alcyone Residences Hamilton
  • Alcyone Residences Hamilton
  • Alcyone Hotel Residences Hamilton
  • Alcyone Hotel Residences Aparthotel
  • Alcyone Hotel Residences Aparthotel Hamilton

You should know

  • Pool access available from 6 AM to 9 PM.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.