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4.4 out of 5

"Service was great. Room was excellent. Convenient location. " More

By a verified traveller on Tue 30 Jun 2020

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Hotel Description

A luxury stay in Brisbane awaits you at Quest Chermside. You'll be 1.5 km (0.9 mi) from The Prince Charles Hospital and 9.4 km (5.9 mi) from Brisbane Entertainment Centre. Highlights at this aparthotel include in-room free WiFi, free Internet, and balconies.

You can enjoy a flat-screen TV with a DVD player, and each apartment features a safe, a hair dryer, and a phone. In-room dining is easy with amenities like a refrigerator, a microwave, and a stovetop. An iron/ironing board, a desk, and free toiletries are also available.

This business-friendly aparthotel offers free WiFi in public areas, concierge services, and a terrace. Other amenities include a conference center and laundry facilities. There's also the convenience of free self parking.

Sights within a 20-minute drive of this 4.5-star Chermside aparthotel include Suncorp Stadium and South Bank Parklands.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$126* Per night/room 17 Aug. - 18 Aug.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Quest Chermside ratings based on 210 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Chermside

Everyone (101) Couples (55) Business (2) Family (51)
5 out of 5
Service was great. Room was excellent. Convenient location.

Posted by on 30 Jun. 2020

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Comment from Hotel Management

2 Jul. 2020 by Ivy

Thank you for your lovely review and comments! We are pleased to see that you enjoyed your stay with us and found our location and facilities suitable.  We hope to have the pleasure in welcoming you back again in the future.

5 out of 5
The after hours manager was very understanding/accommodating of our needs and our room was modern, clean and extremely comfortable. The free parking was appreciated and location near Westfield Chermside convenient.

Posted by on 21 May 2020

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Comment from Hotel Management

26 May 2020 by Quest Chermside

Thank you so much for taking time to provide feedback, we glade that you have enjoyed your stay with us. We are looking forward to welcome you back again.

5 out of 5
Excellent location, very clean and room was quite, Ivy on the front desk was excellent

Posted by on 25 Oct. 2019

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Comment from Hotel Management

27 Oct. 2019 by Royce

Thank you for the support and rating us 5 out of 5, I will ensure that Ivy is acknowledged for her excellent service. I hope you can return and stay agin soon. Kind REgards, Royce Cleaver Hotel Property Manager

4 out of 5
Overall excellent experience. Lovely room, complimentary upgrade, very happy.

Posted by on 2 Sep. 2019

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Comment from Hotel Management

2 Sep. 2019 by Quest Chermside On Thomas Street

Thank you for your feedback. We look forward to seeing you next time. Kind Regards Front Office Reception Quest Chermside on Thomas Street.

1 out of 5
Locked out as keys don’t work and cannot get in touch with anyone

Posted by on 31 Aug. 2019

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Comment from Hotel Management

1 Sep. 2019 by Royce

Dear Mr. Dobson, I am sorry that you appeared to have an issue with your room keys, as discussed with you, we do have a 24-hour onsite manager who is available in the case of emergencies just like you have experienced. I understand you did not feel this was an emergency and just left a voice mail on reception. I am glad you were able to access your room in the end. Should you wish to discuss this situation further with me, please make contact with me at the hotel. Kind Regards, Royce Cleaver Hotel Property Manager

4 out of 5

Posted by on 24 Aug. 2019

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Comment from Hotel Management

27 Aug. 2019 by Royce

Thank you for reviewing the hotel, I hope you can stay again soon. Kind Regards, Royce Cleaver Hotel Property Manager

5 out of 5

Posted by on 8 Aug. 2019

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Comment from Hotel Management

15 Aug. 2019 by Royce

Hi, Thank you for rating us 5 out of 5, I hope you can return and stay at the property again soon. Kind REgards, Royce Cleaver Hotel Property Manager

5 out of 5

Posted by on 7 Aug. 2019

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Comment from Hotel Management

15 Aug. 2019 by Royce

Thank you for giving us 5 out of 5, we hope you can stay again soon. Kind Regards, Royce Cleaver Hotel Property Manager

4 out of 5
Pillows too hard.The rest of the property met our expectations.

Posted by on 23 Jul. 2019

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Comment from Hotel Management

4 Aug. 2019 by Royce

Thank you for taking the tie to review our property. We do have a pillow menu should the pillow in the room not to be your liking, we have a selection of 3 different styles of pillows so that we are able to suit your needs. I hope to welcome you back to the hotel again soon. Kind Regards, Royce Cleaver Hotel Property Manager

5 out of 5
Centrally located to where we needed to be. Well appointed rooms. comfortable beds and taxi service was very responsive.

Posted by , from Central Queensland on 8 Jul. 2019

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Comment from Hotel Management

19 Jul. 2019 by Royce

Hi Lesley, Thank you for taking the time to review our hotel, we are very fortunate to have such a great location close to everything you need at Westfeidl Chermside. I hope you can stay again soon. Kind Regards, Royce Cleaver Hotel Property Manager

Property Features

Quest Chermside offers its guests a terrace, tour/ticket assistance, and concierge services. Event space at this aparthotel measures 377 square feet (35 square meters) and includes a conference center. Public spaces have free WiFi and wired Internet. The luxury Quest Chermside also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. For a fee, the property may offer extended parking privileges after check-out. This 4.5-star Brisbane aparthotel is smoke free.

  • 54 guestrooms or units
  • 377 sq ft of conference space
  • 35 sq m of conference space
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Brisbane, QLD Airport (BNE) (14.3 km / 8.9 mi)
  • Train station: Brisbane Zillmere Station (3.6 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

Quest Chermside offers 54 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • Flat-screen television
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Kitchenware
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Gap period enforced between guests' stays 24 hours
  • Property uses a professional cleaning service
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chermside Quest
  • Quest Apartment Chermside
  • Quest Chermside
  • Quest Chermside Aparthotel
  • Quest Chermside Chermside
  • Quest Chermside Aparthotel
  • Quest Chermside Aparthotel Chermside

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.