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4.5 out of 5

"Great location & huge property, was a last minute booking over Easter weekend & school holidays … so Happy to have got a deluxe room with kitchenette. ... " More

By a verified traveller on Wed 27 Apr 2022

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Hotel Description

A luxury stay in Brisbane awaits you at Quality Hotel Robertson Gardens. Within just a 10-minute stroll, you'll find Griffith University and Queen Elizabeth II Jubilee Hospital. Highlights at this family-friendly hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, Gardens Restaurant, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym along with access to basketball and a playground. 1055 square feet (98 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM. There's also free RV/bus/truck parking, along with the convenience of car rentals on site.

With a stay at this 4.5-star Robertson hotel, you'll be 15.3 km (9.5 mi) from XXXX Brewery and 15.4 km (9.6 mi) from Suncorp Stadium.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$139* Per night/room 4 Sep. - 5 Sep.

Deluxe Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Villa, 3 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

Villa, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Villa, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Quality Hotel Robertson Gardens ratings based on 191 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quality Hotel Robertson Gardens

Everyone (120) Couples (26) Business (1) Family (35)
2 out of 5
Room was very dated and had silverfish in it. Carpet was dirty and coming away from the walls.

Posted by on 12 Jun. 2022

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Comment from Hotel Management

13 Jun. 2022 by BT

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

1 out of 5
The Hotel and rooms are Filthy and lacks of customer service. Bad experience.

Posted by on 30 Apr. 2022

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Comment from Hotel Management

13 Jun. 2022 by BT

We would like to thank you for taking the time to complete the online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

5 out of 5

Posted by on 27 Apr. 2022

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4 out of 5
Great location & huge property, was a last minute booking over Easter weekend & school holidays … so Happy to have got a deluxe room with kitchenette.

Posted by on 27 Apr. 2022

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Comment from Hotel Management

13 Jun. 2022 by BT

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Hotel Robertson Gardens.

4 out of 5
Property shows it’s age. However, it’s clean, comfortable, secure and easy location.

Posted by on 20 Mar. 2022

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Comment from Hotel Management

21 Mar. 2022 by JM

Hi Clancy, Thank you for taking the time to write us amazing review. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Kind regards, The team at Robertson Gardens

4 out of 5
A clean and tidy unit, with good amenities. Represented good value for money.

Posted by on 9 Mar. 2022

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Comment from Hotel Management

21 Mar. 2022 by JM

Hi Neil, Thank you for taking the time to write us amazing review. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Kind regards, The team at Robertson Gardens

3 out of 5
It was all pretty good except no hot water! Brrr!!! ⛄️

Posted by on 19 Feb. 2022

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Comment from Hotel Management

21 Feb. 2022 by JM

Hi Stephen, Thank you for taking the time to write us review. We apologize for the inconvenience of the hot water, we are taking actions on this to improve quality service and facilities. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Kind regards, The team at Robertson Gardens

5 out of 5
Very clean and very quite, well maintained gardens and great air-conditioning.

Posted by on 18 Feb. 2022

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Comment from Hotel Management

21 Feb. 2022 by JM

Hi David, Thank you for taking the time to write us amazing review. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Kind regards, The team at Robertson Gardens

5 out of 5
Lovely staff and comfortable Rooms

Posted by on 17 Feb. 2022

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Comment from Hotel Management

21 Feb. 2022 by JM

Hi Justyne, Thank you for taking the time to write us review. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Kind regards, The team at Robertson Gardens

4 out of 5
They need to upgrade some better swing for the kids that stay there. For a big hotel with that many units they need to upgrade the pool and the bbq areas.

Posted by on 9 Jan. 2022

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Comment from Hotel Management

10 Jan. 2022 by Robertson Gardens

Hi Debbie, Thank you for taking the time to write us review. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Kind regards, The team at Robertson Gardens

About the Quality Hotel Robertson Gardens

Location 281 Kessels Road, Robertson, QLD 4111

Property Features

Quality Hotel Robertson Gardens offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 1055 square feet (98 square meters) and includes a conference center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Quality Hotel Robertson Gardens. You'll have access to the health club at a partner property. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Brisbane hotel.

  • 138 guestrooms or units
  • 2 levels
  • 5 buildings
  • 1055 sq ft of conference space
  • 98 sq m of conference space
  • Built in 1988
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Brisbane Banoon Station (2.4 km / 1.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Hotel Robertson Gardens offers 138 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and complimentary newspapers. Rooms open to balconies or patios. Accommodations offer separate living rooms. Pillowtop beds feature premium bedding. Premium cable television is provided. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony or patio
  • Dining room
  • Living room
  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.

Gardens Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Car not required
  • Security system
  • Children stay free: Maximum age 12
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 15 and AUD 23 for adults, AUD 8.50 and AUD 11 for children (approximately)
  • Rollaway bed fee: AUD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Robertson
  • Comfort Inn Robertson Gardens
  • Comfort Robertson Gardens
  • Robertson Gardens
  • Robertson Gardens Comfort Inn
  • Quality Robertson Gardens
  • Comfort Inn Suites Robertson Gardens
  • Quality Hotel Robertson Gardens Hotel
  • Quality Hotel Robertson Gardens Robertson
  • Quality Hotel Robertson Gardens Hotel Robertson

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.