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4.6 out of 5

"Great location, great room and friendly, helpful staff. " More

By a verified traveller on Sat 08 Feb 2020

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Hotel Description

A luxury stay in Brisbane awaits you at Comfort Inn & Suites Robertson Gardens. Within just a 10-minute stroll, you'll find Griffith University and Queen Elizabeth II Jubilee Hospital. Highlights at this family-friendly hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 138 soundproofed rooms feature TVs with cable channels, and you can enjoy free WiFi, balconies or patios, and living rooms. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators, microwaves, and room service. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like designer toiletries. Dining areas, coffee/tea makers, and in-room childcare are also available.

The restaurant, Gardens Restaurant, is open for breakfast and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the 24-hour fitness center along with access to basketball and a playground. 1055 square feet (98 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM. There's also free RV/bus/truck parking, along with the convenience of car rentals on site.

Within a 15-minute drive of this 4.5-star Robertson hotel, attractions include South Bank Parklands and XXXX Brewery.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$119* Per night/room 21 Oct. - 22 Oct.

Deluxe Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Villa, 3 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

Villa, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Villa, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Comfort Inn & Suites Robertson Gardens ratings based on 174 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn & Suites Robertson Gardens

Everyone (118) Couples (23) Business (1) Family (29)
5 out of 5

Posted by on 11 Mar. 2020

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5 out of 5

Posted by on 17 Feb. 2020

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5 out of 5
Great location, great room and friendly, helpful staff.

Posted by on 8 Feb. 2020

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5 out of 5
It was a great property and highly recommend it. Helpful and friendly staff.

Posted by on 17 Nov. 2019

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5 out of 5
I liked the surroundings the only thing i didnt like is climbing up and down the hill to get to anything

Posted by on 19 Oct. 2019

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5 out of 5

Posted by on 28 Jul. 2019

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Comment from Hotel Management

5 Aug. 2019 by Michael

Many thanks for your kind review, we're glad you enjoyed your time with us and hope to welcome you back sometime soon. Kind regards, Robertson Gardens Team Reception Comfort Inn & Suites Robertson Gardens +61 7 3875 1999

5 out of 5
This was my second stay here and I was very pleased. Staff upon check in were very helpful and the little extras like the bottles of water and delicious buffet breakfast really made it a pleasant stay. Would definitely stay again!

Posted by on 2 Jun. 2019

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Comment from Hotel Management

4 Jun. 2019 by Michael

Many thanks for your kind review, we're glad you enjoyed your time with us and hope to welcome you back sometime soon. Kind regards, Robertson Gardens Team Reception Comfort Inn & Suites Robertson Gardens +61 7 3875 1999

1 out of 5
Cold showers in winter were rather refreshing.........NOT

Posted by on 27 May 2019

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Comment from Hotel Management

30 May 2019 by General Manager

We do apologise if the water was cold as normally we have great pressure combined with hot water available. I can't identify which dates you stayed nor your room number so am unable to provide you with any other information. We run Rheem systems which are serviced regularly and also the pilot lights are checked by our staff on a regular basis. We don't normally have problems with them.

5 out of 5

Posted by on 20 May 2019

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Comment from Hotel Management

22 May 2019 by Michael

Many thanks for your kind review, we're glad you enjoyed your time with us and hope to welcome you back sometime soon. Kind regards, Robertson Gardens Team Reception Comfort Inn & Suites Robertson Gardens +61 7 3875 1999 The Robertson Gardens Team Reception Comfort Inn & Suites Robertson Gardens +61 7 3875 1999

4 out of 5

Posted by on 20 Apr. 2019

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Comment from Hotel Management

4 Jun. 2019 by Michael

Many thanks for your kind review, we're glad you enjoyed your time with us and hope to welcome you back sometime soon. Kind regards, Robertson Gardens Team Reception Comfort Inn & Suites Robertson Gardens +61 7 3875 1999

About the Comfort Inn & Suites Robertson Gardens

Location 281 Kessels Road, Robertson, QLD 4111

Property Features

Comfort Inn & Suites Robertson Gardens offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 1055 square feet (98 square meters) and includes a conference center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Comfort Inn & Suites Robertson Gardens. You'll have access to the health club at a partner property. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Brisbane hotel.

  • 138 guestrooms or units
  • 2 levels
  • 5 buildings
  • 1055 sq ft of conference space
  • 98 sq m of conference space
  • Built in 1988
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Number of living rooms1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Brisbane, QLD Airport (BNE) (29.9 km / 18.6 mi)
  • Train station: Brisbane Banoon Station (2.4 km / 1.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Inn & Suites Robertson Gardens offers 138 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and complimentary newspapers. Rooms open to balconies or patios. Accommodations offer separate living rooms. Pillowtop beds feature premium bedding. Premium cable television is provided. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony or patio
  • Dining room
  • Living room
  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.

Gardens Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • One child stays free
  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Security system
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 15 and AUD 23 for adults, AUD 8.50 and AUD 11 for children (approximately)
  • Rollaway bed fee: AUD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Robertson
  • Comfort Inn Robertson Gardens
  • Comfort Robertson Gardens
  • Robertson Gardens
  • Robertson Gardens Comfort Inn
  • Comfort Inn Suites Robertson Gardens
  • Comfort Inn & Suites Robertson Gardens Hotel
  • Comfort Inn & Suites Robertson Gardens Robertson
  • Comfort Inn & Suites Robertson Gardens Hotel Robertson

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.