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4.6 out of 5

"Nice reception, boring accommodation. Very plain Jane, if that’s what you’re looking for. " More

By a verified traveller on Sat 30 Apr 2022

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at The Sebel Brisbane. Within a short 5-minute stroll, you'll find Queen Street Mall and Brisbane Botanic Gardens. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

The restaurant, The Croft House, is open for breakfast, lunch, and dinner. Enjoy the gym, sauna, kids' swimming pool, and pool loungers. Added amenities include WiFi in public areas, a snack bar/deli, and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 11:30 AM and on weekends between 7:00 AM and 11:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 4.5-star Brisbane Central Business District hotel include Museum of Brisbane and Treasury Casino.

Studio, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$179* Per night/room 24 Jul. - 25 Jul.

Premium Studio, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Premium Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 6 Max

The Sebel Brisbane ratings based on 535 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Sebel Brisbane

Everyone (261) Couples (121) Business (1) Family (138)
3 out of 5
Nice reception, boring accommodation. Very plain Jane, if that’s what you’re looking for.

Posted by on 30 Apr. 2022

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Comment from Hotel Management

2 May 2022 by k_lindhe

Thanks for your review Paul. We're glad you liked the hotel overall, despite it being a little 'boring'. We've taken your comments on board. Many thanks

3 out of 5
Lovely staff. Terrible pillows... I am never one to complain about something so trivial however, they are all extremely HIGH profile and near impossible to sleep on. It was not just our room but also friends staying in the same hotel. I have stayed at many hotels previously and never encountered this before. Also, perhaps it was the pillows making it difficult to sleep, but we were also on floor 20... I am deaf in one ear and thought the street noise was excessive =/

Posted by on 26 Apr. 2022

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Comment from Hotel Management

27 Apr. 2022 by k_lindhe

Rebecca thanks for sharing your experience. We are really disappointed to hear of your negative experience, please allow us to apologise. I have passed on your comments to the executive team for review. Thank you for bringing these matters to our attention.

5 out of 5
The staff were very friendly and it was good value, convenient city accommodation for while I was in town on business.

Posted by on 6 Feb. 2022

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Comment from Hotel Management

9 Feb. 2022 by k_lindhe

Many thanks for your 5 out of 5 rating Anthony! We greatly appreciate it. See you again soon.

5 out of 5
🙏

Posted by on 20 Dec. 2021

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Comment from Hotel Management

27 Jan. 2022 by k_lindhe

Many thanks for a great review Darren.

4 out of 5
The location is great as is the rooms and facilities. Disappointed that room service was not running became of covid and don't really understand why they couldn't do it! Could have been offered as non-contact by leaving it at the door or simply making the guests that are vaccinated on check-in.

Posted by on 19 Dec. 2021

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Comment from Hotel Management

20 Dec. 2021 by k_lindhe

Andrea thanks for your feedback. The hotel has restrictions in place for the safety of our team members. Room service is currently offered however guests must collect it from the restaurant coffee window. Thank you for your understanding of this matter.

5 out of 5
Clean, modern, tidy and centrally located at a very affordable rate.

Posted by on 13 Dec. 2021

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Comment from Hotel Management

13 Dec. 2021 by k_lindhe

Mark thanks for your amazing 5 out of 5 rating! We greatly appreciate it.

4 out of 5
The location was fantastic and the staff were friendly amd helpful.

Posted by on 12 Dec. 2021

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Comment from Hotel Management

13 Dec. 2021 by k_lindhe

Samantha thanks for the wonderful review. We're glad you had such a great stay.

5 out of 5

Posted by on 10 Dec. 2021

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5 out of 5

Posted by on 4 Dec. 2021

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Comment from Hotel Management

6 Dec. 2021 by k_lindhe

Nicholas thanks for the 5 out of 5 review! Greatly appreciated.

1 out of 5

Posted by on 20 Oct. 2021

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Property Features

The Sebel Brisbane offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. There's an onsite business center. Event space at this hotel measures 1528 square feet (142 square meters). A terrace, tour/ticket assistance, and concierge services are also featured at the luxury The Sebel Brisbane. For a fee, parking is available. This 4.5-star Brisbane hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 30 levels
  • 1528 sq ft of conference space
  • 142 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Brisbane Central Station (1.4 km / 0.9 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Sebel Brisbane offers 96 accommodations with minibars and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Brisbane hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:30 AM and on weekends from 7:00 AM to 11:30 AM.

The Croft House - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 29 for adults and AUD 15 for children (approximately)
  • Fee for in-room wireless Internet: AUD 25 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10 per hour (rates may vary)
  • Covered self parking fee: AUD 28 per night (in/out privileges)
  • Covered valet parking fee: AUD 40 per night (in/out privileges)
  • Late check-out fee: AUD 75 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brisbane Sebel Suites
  • Sebel Suites Aparthotel
  • Sebel Suites Aparthotel Brisbane
  • Sebel Suites Brisbane
  • Sebel Brisbane Hotel
  • Sebel Hotel
  • Sebel Brisbane
  • Sebel
  • Sebel Suites Brisbane Hotel Brisbane
  • Sebel Hotel Brisbane
  • Brisbane Sebel Hotel
  • The Sebel Brisbane Hotel
  • The Sebel Brisbane Brisbane
  • The Sebel Brisbane Hotel Brisbane

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.