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4.7 out of 5

"Room much smaller than photos, pool was very cold. Breakfast was excellent! " More

By a verified traveller on Tue 05 Jan 2021

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at The Sebel Brisbane. Within a short 5-minute stroll, you'll find popular places like Queen Street Mall and Brisbane Botanic Gardens. Highlights at this romantic hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

All 115 rooms feature LCD TVs with digital channels, and you can enjoy sitting areas, WiFi, and coffee/tea makers. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Nice touches include bathrobes and free toiletries. Hair dryers, phones, and irons/ironing boards are also available.

The restaurant, The Croft House, is open for breakfast, lunch, and dinner. Enjoy the fitness center, sauna, kids' swimming pool, and pool loungers. Added amenities include WiFi in public areas, a snack bar/deli, and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also valet parking, along with the convenience of car rentals on site.

Attractions within a 10-minute walk of this 4.5-star Brisbane Central Business District hotel include King George Square and Treasury Casino.

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$112* Per night/room 24 Jan. - 25 Jan.

Premium Studio, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Premium Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 6 Max

The Sebel Brisbane ratings based on 545 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Sebel Brisbane

Everyone (269) Couples (129) Business (1) Family (140)
3 out of 5

Posted by on 9 Jan. 2021

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Comment from Hotel Management

11 Jan. 2021 by k_lindhe

Thank you for rating your stay. Hopefully next time we can exceed your expectations.

4 out of 5
Room much smaller than photos, pool was very cold. Breakfast was excellent!

Posted by on 5 Jan. 2021

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Comment from Hotel Management

5 Jan. 2021 by k_lindhe

Thanks for reviewing your stay and advising of your concerns. We are delighted you loved breakfast in The Croft House and will be sure to share your comments with the team.

4 out of 5

Posted by on 13 Dec. 2020

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Comment from Hotel Management

14 Dec. 2020 by k_lindhe

Thanks for your 4 out of 5 rating! We're glad you enjoyed your stay.

5 out of 5

Posted by on 25 Nov. 2020

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Comment from Hotel Management

25 Nov. 2020 by k_lindhe

Thank you for your 5 out of 5 review! We greatly appreciate it.

5 out of 5
Staff were very friendly, close to everything, pool area was great. Definitely recommend 😊

Posted by , from Bribie Island on 23 Nov. 2020

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Comment from Hotel Management

25 Nov. 2020 by k_lindhe

Many thanks for the wonderful review Sue! We greatly appreciate the recommendation

2 out of 5
The room was clean and it had good facilities, however the ac did not work and was not untill 830 pm untill it was sorted.

Posted by , from Brisbane on 11 Oct. 2020

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Comment from Hotel Management

1 Nov. 2020 by k_lindhe

Sorry to read you had issues with the air-conditioner in your room and we thank you for your patience while we resolved the issue. We hope your next experience at the hotel will be better than your previous.

5 out of 5
Close to everything and great staff and room service

Posted by , from Teven on 5 Oct. 2020

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Comment from Hotel Management

6 Oct. 2020 by k_lindhe

Thank you for the amazing review Simon. We hope to see you again soon.

4 out of 5
One Bedroom apartment was clean and has everything you need close to Queen Street Mall which was handy. was a bit annoyed we had to pay 28.00 for to park there for one night.

Posted by , from Sunshine Coast on 16 Aug. 2020

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Comment from Hotel Management

17 Aug. 2020 by k_lindhe

Tracey thank you for the great review. We will complete a review our of car parking prices to ensure we are inline with other hotels in the Brisbane CBD.

3 out of 5
The 'king bed' was two beds pushed together, with an uncomfortable gap between the two making a good sleep difficult. Also, the room was very noisy with traffic and shouts from the streets below very audible. I will stay again.

Posted by on 8 Aug. 2020

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Comment from Hotel Management

17 Aug. 2020 by k_lindhe

Sorry to read your stay didn't quiet meet your expectations. Please let us know of your bed preference when you next stay and we will ensure to allocate a room with a King or Queen bed.

5 out of 5
Perfect for my two kids and i to stay and visit brisbane 🙂 we will be back

Posted by , from Sunshine Coast on 18 Jul. 2020

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Comment from Hotel Management

18 Aug. 2020 by k_lindhe

Thank you Chloe! We look forward to welcoming you back.

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

The Sebel Brisbane offers its guests an outdoor pool, a children's pool, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 1528 square feet (142 square meters). A terrace, tour/ticket assistance, and concierge services are also featured at the luxury The Sebel Brisbane. For a fee, parking is available. This 4.5-star Brisbane hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 30 levels
  • 1528 sq ft of conference space
  • 142 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Brisbane, QLD Airport (BNE) (19.9 km / 12.4 mi)
  • Train station: Brisbane Central Station (1.4 km / 0.9 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Sebel Brisbane offers 115 accommodations with minibars and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Brisbane hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

The Croft House - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 29 for adults and AUD 15 for children (approximately)
  • Fee for in-room wireless Internet: AUD 25 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10 per hour (rates may vary)
  • Covered self parking fee: AUD 28 per night (in/out privileges)
  • Covered valet parking fee: AUD 40 per night (in/out privileges)
  • Late check-out fee: AUD 75 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brisbane Sebel Suites
  • Sebel Suites Aparthotel
  • Sebel Suites Aparthotel Brisbane
  • Sebel Suites Brisbane
  • Sebel Brisbane Hotel
  • Sebel Hotel
  • Sebel Brisbane
  • Sebel
  • Sebel Suites Brisbane Hotel Brisbane
  • Sebel Hotel Brisbane
  • Brisbane Sebel Hotel
  • The Sebel Brisbane Hotel
  • The Sebel Brisbane Brisbane
  • The Sebel Brisbane Hotel Brisbane

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.