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4.6 out of 5

"I am a returning guest, hotel is well located to attractions and is suitably priced " More

By a verified traveller on Mon 01 Jan 2024

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at The Sebel Brisbane. Within a short 5-minute stroll, you'll find Queen Street Mall and Treasury Casino. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

The restaurant, The Croft House, is open for breakfast, lunch, and dinner. Enjoy the gym, sauna, kids' swimming pool, and pool loungers. 1528 square feet (142 square meters) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business center. Added amenities include WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning cooked-to-order breakfast is available. There's also valet parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 4.5-star Brisbane Central Business District hotel include Museum of Brisbane and Brisbane City Botanic Gardens.

Studio, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$163* Per night/room 14 Apr. - 15 Apr.

Premium Studio, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Premium Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 6 Max

The Sebel Brisbane ratings based on 498 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Sebel Brisbane

Everyone (262) Couples (106) Business (1) Family (111)
5 out of 5

Posted by on 20 Jan. 2024

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Comment from Hotel Management

1 Feb. 2024 by k_lindhe

Thanks for the 5 out of 5 review Bev!

1 out of 5
Rooms booked were damp and musky, and had a bad smell. Washing machine broke and my clothes were stuck in there. Made arrangements with management for them to post my clothes back once they sorted it out - then never heard back.

Posted by on 7 Jan. 2024

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Comment from Hotel Management

11 Jan. 2024 by k_lindhe

Allan we're really sorry to read your stay fell short of your expectations. If you would like to reach out, we will look into your lost property.

5 out of 5
Excellent. 10

Posted by on 2 Jan. 2024

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Comment from Hotel Management

11 Jan. 2024 by k_lindhe

Thank you Richard!

5 out of 5
I am a returning guest, hotel is well located to attractions and is suitably priced

Posted by on 1 Jan. 2024

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Comment from Hotel Management

11 Jan. 2024 by k_lindhe

Many thanks John!

1 out of 5

Posted by on 30 Dec. 2023

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Comment from Hotel Management

1 Jan. 2024 by k_lindhe

Melanie we are disappointed to receive a 1 out of 5 rating and we're sorry for your negative experience. We would greatly appreciate the opportunity to understand your concerns so that we can better the service we offer.

5 out of 5
Great location, good value, everything we needed :)

Posted by on 21 Dec. 2023

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Comment from Hotel Management

28 Dec. 2023 by k_lindhe

Thanks for your excellent review Sarah!

4 out of 5
I did not get told that we had to pay extra for parking till checkout, not happy about that

Posted by on 16 Nov. 2023

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Comment from Hotel Management

19 Nov. 2023 by k_lindhe

Thanks for letting us know Chrissy. We'll be sure to discuss this matter with the team. Even though the cost is noted on the website, the team should still let you know on check-in. We're glad to read you enjoyed your stay overall otherwise.

5 out of 5

Posted by on 12 Nov. 2023

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Comment from Hotel Management

14 Nov. 2023 by k_lindhe

Ange thanks for rating your recent stay a 5 out of 5! We really appreciate it.

5 out of 5

Posted by on 18 Oct. 2023

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Comment from Hotel Management

24 Oct. 2023 by k_lindhe

Daniel thanks for the great rating!

4 out of 5
Convenient. Staff during breakfast serving were busy and run off feet.

Posted by on 2 Oct. 2023

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Comment from Hotel Management

24 Oct. 2023 by k_lindhe

Thank you Bodo. Our restaurant is very busy and we appreciate your patience while waiting for breakfast.

Property Features

The Sebel Brisbane offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. A business center and 3 meeting rooms are available. Event space at this hotel measures 1528 square feet (142 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the luxury The Sebel Brisbane. For a fee, parking is available. This 4.5-star Brisbane hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 30 levels
  • 1528 sq ft of conference space
  • 142 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Brisbane Central Station (1.4 km / 0.9 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Sebel Brisbane offers 96 accommodations with minibars and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Brisbane hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

The Croft House - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 29 for adults and AUD 15 for children
  • Fee for in-room wireless internet: AUD 25 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 10 per hour (rates may vary)
  • Covered self parking fee: AUD 28 per night (in/out privileges)
  • Covered valet parking fee: AUD 40 per night (in/out privileges)
  • Late check-out fee: AUD 75 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brisbane Sebel Suites
  • Sebel Suites Aparthotel
  • Sebel Suites Aparthotel Brisbane
  • Sebel Suites Brisbane
  • Sebel Brisbane Hotel
  • Sebel Hotel
  • Sebel Brisbane
  • Sebel
  • Sebel Suites Brisbane Hotel Brisbane
  • Sebel Hotel Brisbane
  • Brisbane Sebel Hotel
  • The Sebel Brisbane Hotel
  • The Sebel Brisbane Brisbane
  • The Sebel Brisbane Hotel Brisbane

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.