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Hyatt Regency Brisbane

5.0 star property
Luxury eco-certified hotel, a quick walk to Queen Street Mall

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Photo gallery for Hyatt Regency Brisbane

Meeting facility
Exterior
1 bedroom, premium bedding, minibar, in-room safe
Breakfast, lunch, dinner served; local cuisine
Lobby

Reviews

9.0

Wonderful

Popular amenities

  • Pool
    PoolPool
  • Bar
    BarBar
  • Breakfast available
    Breakfast availableBreakfast available
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning
  • Room service
    Room serviceRoom service

Explore the area

Map
33 Burnett Lane, Brisbane, QLD, 4000
  • Popular LocationQueen Street Mall1 min walk
  • Popular LocationRoma Street Parkland11 min walk
  • Popular LocationXXXX Brewery3 min drive
  • AirportBrisbane, QLD (BNE)22 min drive

Room options

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed (High Floor)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Queen Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Separate bedroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Murphy Bed

View all photos for Room, 2 Single Beds (High Floor)

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Single Beds (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, River View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Blackout curtains
  • 24 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, River View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds, River View

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Single Beds, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Separate bedroom
Premium bedding
Blackout curtains
  • 24 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Reception
Hilton Brisbane
Pool
Hot tub
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (1000)
The price is AU$539
for 1 night
includes taxes & fees
10 Aug - 11 Aug
Hilton Brisbane

About the area

Brisbane

A luxury stay in the heart of Brisbane awaits you at Hyatt Regency Brisbane. You'll find Queen Street Mall a few steps away and South Bank Parklands within a 10-minute stroll. Highlights at this eco-friendly hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Lennons Restaurant, serves local cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym and pool loungers. 1076 square feet (100 square metres) of event facilities include 4 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 5-property class Brisbane Central Business District hotel include Roma Street Parkland and Wheel of Brisbane.

What's nearby

  • Queen Street Mall - 1 min walk
  • Treasury Casino - 2 min walk
  • Roma Street Parkland - 11 min walk
  • Brisbane Convention and Exhibition Centre - 15 min walk
  • XXXX Brewery - 3 min drive

Getting around

  • Brisbane Central Station - 8 min walk
  • Brisbane Airport (BNE) - 23 min drive

Restaurants

  • ‪Hungry Jack's - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Lennons Restaurant & Bar - ‬1 min walk
  • ‪Gelatissimo - ‬2 min walk
  • ‪David's Noodle & Hotpot - ‬4 min walk

About this property

Hyatt Regency Brisbane

Luxury eco-certified hotel, a quick walk to Queen Street Mall
Hyatt Regency Brisbane offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hyatt Regency Brisbane. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Brisbane hotel is smoke free.

  • 292 guestrooms or units
  • 22 levels
  • Conference rooms
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Built in 2014
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hyatt Regency Brisbane offers 292 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels and pay-per-view films. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Mandarin), English, Italian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (AUD 60 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: AUD 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lennons Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (109 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Raised toilet seat (48 centimetre high)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Valet parking is subject to availability (limited spaces; surcharge) and accessible via 33 Burnett Lane, or self-parking is at Myer Centre on Elizabeth Street. The maximum vehicle height for valet parking is 82 inches (2.1 metres/210 centimetres).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 42 per person
  • Valet parking fee: AUD 60 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60 per stay
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Chifley Lennons Brisbane
Chifley Lennons Hotel
Chifley Lennons Hotel Brisbane
NEXT Hotel Brisbane
Hyatt Regency Brisbane Hotel
Hyatt Regency Brisbane Brisbane
Hyatt Regency Brisbane Hotel Brisbane

Frequently asked questions

What is the cancellation policy at Hyatt Regency Brisbane?

Hyatt Regency Brisbane offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Brisbane?

As of 27 July 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Brisbane on 11 Aug 2024 start from AU$211.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Brisbane?

Yep, Hyatt Regency Brisbane has valet parking for AUD 60 per day. Onsite parking is limited.

Are there any beaches close to Hyatt Regency Brisbane?

The closest beach to Hyatt Regency Brisbane is Shorncliffe Beach (17.4 km).

Does Hyatt Regency Brisbane have a pool?

Yep, and guests love it! Hyatt Regency Brisbane has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 8:00 PM.

Does Hyatt Regency Brisbane have a waterslide?

No, there is no waterslide at Hyatt Regency Brisbane, but Streets Beach is a short 16-minute walk away.

What makes Hyatt Regency Brisbane a romantic place to stay?

Poolside dining and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hyatt Regency Brisbane.

Does Hyatt Regency Brisbane serve breakfast?

Yep, full brekkie is on offer daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hyatt Regency Brisbane?

No, Hyatt Regency Brisbane does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Brisbane?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Brisbane?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hyatt Regency Brisbane?

No, only service animals are allowed.

Hyatt Regency Brisbane Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 615 out of 1002 reviews" "
Rating 8 - Good. 260 out of 1002 reviews" "
Rating 6 - Okay. 68 out of 1002 reviews" "
Rating 4 - Poor. 39 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kobi

Travelled with family
Liked: Property conditions & facilities
Was good but over $700 is very expensive for 1 night for a room. Just because you can does not mean you should jack prices up for events.
Stayed 1 night in Jul 2024

10/10 Excellent

ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful offered early check in
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly don't know why I have not stayed here before, it was a fantastic stay, in every way. Every facet from calling ahead for directions to the easy valet service, the welcome and helpful team at Reception who ensured I updated my Hyatt membership, to the plentiful breakfast and friendly team in the dining area each day. Then our rooms were well appointed with comfortable beds, fast free wifi, and it was so quiet. Your room service and also cleaning team are incredibly fast and thorough too. I had the most restful stay, I'm so impressed! Conveniently located to everything we love in the Brisbane CBD too. We will definitely return.
Stayed 2 nights in Jun 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Think twice!
At reception we were told they had been very busy and we would receive a call when our room was ready so we went for a walk.After 3.5 hours and no call or message we returned and asked what is happening or should we go to the Hilton and see if they had a room. Rick told us he had left a message which was untrue as a my smart watch and phone had no such message. He then told us our luggage was in our room and gave us the key card- no instructions as to which floor, which lift etc. and we had to return to the front desk to ask these questions. Our room was clean and comfortable however the room advertised as having a river view should have been described as “ a room overlooking the air conditioning units in .Queen St Mall with a glimpse of the river if you got right into the corner of the room and pressed your face against the window” . We decided not to eat at the hotel after ordering a “house” glass of sparkling wine and being charged $24. This experience certainly is not what we expected of a Hyatt hotel and confirmed for us that when staying in Brisbane we will stay at the Marriott where we know we will get the service expected of a quality hotel
Stayed 4 nights in Apr 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2024

10/10 Excellent

Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay ! Beautiful rooms, great client service and clean/quality amenities to use. Thanks Hyatt :)
Stayed 3 nights in Apr 2024

4/10 Poor

Trevor

Travelled with partner
The position was great. As we approached the hotel, we were unsure if the narrow shared lane was the actual way to get to the Hyatt. We went around again and called the Hyatt to confirm that we were going the correct way which the lady at the Hyatt confirmed was right. When we then got to the entrance on Burnett st, we were informed by the valet people that the car park was full. We were then given a map to another car park under the uptown shopping complex. The text on the map was tiny and could hardly be read. Would have even nice to be informed of the full car park when we rang to confirm our approach to the Hyatt. All the staff were good and apologetic but….. It was a Saturday night and there were numerous events on in the city yet when we got back to the Hyatt, we had a drink at the bar then went to order another and were told the bar was now closed. No last call just closed. We saw at least 20-30 disappointed people arrive to be refused service. My point is, if an international brand like Hyatt can’t keep its bar facilities open in the centre of a capital city when it’s only about 11pm and obviously a lot of their guests are returning from entertainment events then apart from lost revenue, I find it a bit embarrassing for the Hyatt brand.
Stayed 1 night in Apr 2024

10/10 Excellent

Kelly

Stayed 2 nights in Apr 2024

6/10 Okay

CHRISTIAN

Stayed 4 nights in Apr 2024

10/10 Excellent

Shienta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Apr 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent especially (and sorry I didn't catch his name) the Lithuanian concierge on the lower level
Stayed 2 nights in Apr 2024

10/10 Excellent

Maureen Collette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, have stayed there twice in the last 2 months and would definitely recommend abd stay again
Stayed 4 nights in Apr 2024

10/10 Excellent

Macaulay

Stayed 2 nights in Apr 2024

10/10 Excellent

Saji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to all shopping and dining places. Breakfast at the hotel was really good.
Stayed 4 nights in Mar 2024

8/10 Good

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was good as was the pool however guest levels are feeling a bit tired and worn
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kids and I had lots to do and see, will be coming again for sure.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Close to heart of city
Stayed 9 nights in Mar 2024

10/10 Excellent

Vim

Travelled with partner
The central location was very handy , no car required . East walk to the casino , South Bank and of course the mall made life so much easier . We will visit again and of course will recommend to family and friends
Stayed 2 nights in Mar 2024

10/10 Excellent

Priya Meher Prakash

Liked: Cleanliness, staff & service, property conditions & facilities
Central to everything! Staff were awesome.
Stayed 4 nights in Mar 2024

10/10 Excellent

Wei Cheng

Travelled with family
Liked: Amenities
👍
Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Brisbane Hotel Option
One of the better hotel experiences I’ve had in recent memory. We arrived early from a 16 hour red-eye, Rick at the front desk worked some magic and found us a room we could immediately check-in to. All of the staff at the Hyatt Regency were truly exceptional!! The hotel itself is very clean and comfortable, nothing will stand out and “wow” you but I have zero complaints about the property. It opens out into the Queen Street Mall so shopping and restaurants are easy to walk to. I recommend taking the 15 minute walk along the river to the South Bank area where you’ll see some further restaurants, a walk through rain forest and other attractions. I highly recommend the Hyatt Regency for any stay in Brisbane!
Stayed 1 night in Mar 2024

4/10 Poor

eric

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This hotel way far 5 Star. Small rooms, very good breakfast but terrible lunch and dinner. All personal and employees very good and friendly. İ wake up from the bed middle of the night with my leg burning feel. When I turned the lights i saw a big cockroach. İ couldn't sleep after that. İ report to front desk and took a picture.

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the Alley access car entrance
Stayed 1 night in Feb 2024

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and facilities, everything around
Stayed 3 nights in Mar 2024