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4.5 out of 5

"Very friendly staff. " More

By a verified traveller on Sat 25 Jun 2022

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at Hyatt Regency Brisbane. You'll find Queen Street Mall a few steps away and Wheel of Brisbane within a 15-minute stroll. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a 24-hour gym.

The restaurant, Lennons Restaurant, serves local cuisine and is open for breakfast, lunch, and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, steam room, and pool loungers. 1076 square feet (100 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking.

Places within a 15-minute walk of this 5-star Brisbane Central Business District hotel include Gallery of Modern Art and Southbank Parklands.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$255* Per night/room 3 Jul. - 4 Jul.

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, River View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Queen Bed, River View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Regency Brisbane ratings based on 276 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Brisbane

Everyone (149) Couples (68) Family (48)
5 out of 5
Very friendly staff.

Posted by on 25 Jun. 2022

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5 out of 5
Great location and views from the pool area, the room decor was lovely and comfortable, the reception staff were very friendly and helpful.

Posted by on 22 Jun. 2022

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5 out of 5
The Hyatt is in the best location - its super quiet and the staff were amazing.

Posted by on 4 Jun. 2022

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5 out of 5
great location for our trip ,walk to most places ,taxis called when needed by the great staff.

Posted by on 30 May 2022

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5 out of 5
The beds were very comfortable and the rooms were very sound proof

Posted by on 25 Apr. 2022

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4 out of 5
Beautiful place to stay and perfect location.

Posted by on 22 Apr. 2022

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3 out of 5
Staff where friendly and helpfull. Location in the center of Brisbane shopping district is great. However, rooms where small, parking was really expensive and had to request extra pillows and towels twice. Resturants and parts of the hotel were closed off during the stay which was only made clear the day before we arrived.

Posted by on 19 Apr. 2022

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5 out of 5
We had a lovely stay and staff were very friendly and helpful

Posted by on 21 Mar. 2022

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5 out of 5
The staff were absolutely wonderful, from the moment we arrived with valet parking to the moment we left. They all remembered the next day the reason for our trip and asked us about it.

Posted by on 20 Mar. 2022

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5 out of 5
Hidden secret amongst the bustle of the Queen Street Mall, this property makes a perfect staycation spot. An amazing outdoor pool looking through the tree lines at the historic Myer Centre building just tops off the feeling of a luxury getaway without the travel.

Posted by on 20 Mar. 2022

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About the Hyatt Regency Brisbane

Location 72 Queen Street, Brisbane, QLD 4000

Property Features

Hyatt Regency Brisbane offers its guests an outdoor pool, a steam room, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Hyatt Regency Brisbane. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Brisbane hotel is smoke free.

  • 292 guestrooms or units
  • 22 levels
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Built in 2014
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Brisbane Central Station (1.1 km / 0.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Regency Brisbane offers 292 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with cable channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Lennons Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Onsite venue #2 - This bar is located by the pool.

Onsite venue #3 - lobby lounge.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Valet parking (limited spaces; surcharge) is accessible via 33 Burnett Lane or self parking at Myer Centre on Elizabeth Street.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 42 per person (approximately)
  • Valet parking fee: AUD 60 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chifley Lennons Brisbane
  • Chifley Lennons Hotel
  • Chifley Lennons Hotel Brisbane
  • NEXT Hotel Brisbane
  • Hyatt Regency Brisbane Hotel
  • Hyatt Regency Brisbane Brisbane
  • Hyatt Regency Brisbane Hotel Brisbane

You should know

  • Pool access available from 6:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.