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4.3 out of 5

"The apartment manager Peter is extremely helpful. We had a little accident during our stay, dropped our car key through the floor gap in the lift. Car ... " More

By a verified traveller on Wed 04 Dec 2019

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Hotel Description

Frisco Apartments puts you in the heart of Brisbane, within a 20-minute stroll of Queen Street Mall and Roma Street Parkland. Highlights at this property include an indoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with a DVD player, and each apartment features free WiFi, a coffee/tea maker, and a hair dryer. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A phone, an iron/ironing board, and free toiletries are also available.

Enjoy the fitness center and sauna. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Places within a 30-minute walk of this 4-star Spring Hill property include Brisbane Botanic Gardens and South Bank Parklands.

Apartment, 1 Bedroom, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Frisco Apartments ratings based on 420 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Frisco Apartments

Everyone (238) Couples (120) Business (2) Family (56)
5 out of 5
The apartment manager Peter is extremely helpful. We had a little accident during our stay, dropped our car key through the floor gap in the lift. Car key was at the bottom of the lift shaft. Peter immediately arranged for the lift technician to be brought in to retrieve the keys. Thank you very much.

Posted by , from Central Queensland on 4 Dec. 2019

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Comment from Hotel Management

4 Dec. 2019 by Peter L

Thanks for the great score. We are more than happy to help on this issue and thing has been solved without delay. Thanks for your again staying at Frisco Apartments. looking forward to seeing you next time. All the best.

5 out of 5
I liked that it was. Quiet no party noise the gym equipment could have been better

Posted by on 27 Nov. 2019

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Comment from Hotel Management

4 Dec. 2019 by Peter L

Thanks for the great score and staying at Frisco Apartments. All the best.

5 out of 5
Great location, quiet and spacious undercover parking.

Posted by on 15 Oct. 2019

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Comment from Hotel Management

15 Oct. 2019 by Peter L

thanks for the great score and review.

2 out of 5
Frisco apartments looked good from a search on the internet...I only seen a few bad reviews which I should have listened to unfortunately I didn’t. The room we stayed in was dirty which I complained about. The cleaner came the next morning and brushed half of the floor before leaving. The dirty dishes from the previous user were not cleaned and put into the cupboards with dead flies and bugs. The only good thing about the place was the good sized balcony and the bedsheets were clean. The receptionist was helpful and informative. The smell on the 3rd floor which we were staying on was absolutely horrible. I mentioned about this so the staff who sprayed some form of air freshener which didn’t help at all and set the fire alarms off in the building. We have stayed in free campsites which were cleaner than this place. I would not recommend it to anyone at this time. Will not be staying there again until these problems are sorted.

Posted by on 28 Sep. 2019

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4 out of 5
Great location and excellent parking, good administration

Posted by on 7 Sep. 2019

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Comment from Hotel Management

9 Sep. 2019 by Peter L

thanks for the good review and score for us. we are pleased to know you like our location and parking facilities. thanks for staying at Frisco Apartments.

4 out of 5
Great location quiet and well managed. We stay here often and the facilities are all we need

Posted by on 26 Jun. 2019

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Comment from Hotel Management

26 Jun. 2019 by Peter L

thanks for the review, you are always welcome back. all the best, see you next time.

3 out of 5
It is showing its age. Pool is unavailable. Furniture worn out. Everything looks old. But it is cheap so balances out. Not so great is food left under cushions of lounge...

Posted by on 9 Jun. 2019

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Comment from Hotel Management

10 Jun. 2019 by Peter L

Thanks for the review. we are on the stage to upgrade our settings. we are very sorry for the cleaning issue and already addressed that to our housekeeping team. thanks,

5 out of 5
Friendly staff and great location. Nice quite area.

Posted by on 6 Jun. 2019

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Comment from Hotel Management

6 Jun. 2019 by Peter L

thanks for the great review and score, great to know you like our location and service. we wish you all the best.

4 out of 5
Handy to city. Studio apartment well set out and roomy. Free parking was a drawcard. Easy walk to Queen Street event we were attending. Grocery etc shopping close by. Friendly welcome and check out.

Posted by on 14 May 2019

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Comment from Hotel Management

14 May 2019 by Peter L

thanks for the great review and good score. we are great to know you like our location and our complimentary car park. All the best.

4 out of 5
perfect position for me. enjoyed have supermarket really close. a gym and pool

Posted by on 4 May 2019

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Comment from Hotel Management

10 May 2019 by Peter L

thanks for the great score and review. we wish you all the best.

Property Features

Frisco Apartments offers its guests an indoor pool, a sauna, and a fitness center. WiFi is free in public spaces. Frisco Apartments also features laundry facilities, dry cleaning/laundry services, and express check-in. Free self parking is available. Smoking is allowed in designated areas at this 4-star Brisbane apartment.

  • 1 building
  • 40 guestrooms or units
  • 10 levels
  • Built in 2002
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Brisbane, QLD Airport (BNE) (17.1 km / 10.6 mi)
  • Train station: Brisbane Central Station (0.8 km / 0.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Frisco Apartments offers 40 accommodations with washers/dryers and DVD players. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Brisbane apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Flat-screen television
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Sunday: 8:00 AM - noon
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Office hours are 8 AM-noon on public holidays. Guests planning to arrive after hours must call the hotel to obtain the lock box code; the lock box will contain directions to the property and keys.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Sunday: 8:00 AM - noon
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25 per night.
  • Cribs (infant beds) are available for AUD 10.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking. This property advises that enhanced cleaning measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • Property is not currently implementing any guest safety measures
  • Property uses a professional cleaning service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.00 per night
  • Rollaway bed fee: AUD 25 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Frisco Apartments Spring Hill
  • Frisco Spring Hill
  • Frisco Apartments Apartment Spring Hill
  • Frisco Apartments Apartment
  • Frisco Apartments Spring Hill
  • Frisco Apartments Apartment Spring Hill

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 10:00 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.