4.3 out of 5

"Needs someone to empty bins and more tea and coffee brought in offen. " More

By a verified traveller on Sat 01 Sep 2018

Enter dates to see availability

Hotel Description

Frisco Apartments puts you in the heart of Spring Hill, within a 20-minute stroll of Queen Street Mall and Roma Street Parkland. Highlights at this property include an indoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with a DVD player, and each apartment features free WiFi, a coffee/tea maker and a hairdryer. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. An iron/ironing board and free toiletries are also available.

Enjoy the fitness centre and sauna. Other amenities include free WiFi in public areas, express check-in and express check-out. There's also the convenience of free self parking.

Places within a 30-minute walk of this 4-star Spring Hill property include Brisbane Botanic Gardens and South Bank Parklands.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$123 per night

Apartment, 2 Bedrooms, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Frisco Apartments ratings based on 414 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Frisco Apartments

Everyone (238) Couples (114) Business (2) Family (56)
3 out of 5
It is showing its age. Pool is unavailable. Furniture worn out. Everything looks old. But it is cheap so balances out. Not so great is food left under cushions of lounge...

Posted by on 9 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

10 Jun. 2019 by Peter L

Thanks for the review. we are on the stage to upgrade our settings. we are very sorry for the cleaning issue and already addressed that to our housekeeping team. thanks,

5 out of 5
Friendly staff and great location. Nice quite area.

Posted by on 6 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

6 Jun. 2019 by Peter L

thanks for the great review and score, great to know you like our location and service. we wish you all the best.

4 out of 5
Handy to city. Studio apartment well set out and roomy. Free parking was a drawcard. Easy walk to Queen Street event we were attending. Grocery etc shopping close by. Friendly welcome and check out.

Posted by on 14 May 2019

Was this review helpful to you?
Comment from Hotel Management

14 May 2019 by Peter L

thanks for the great review and good score. we are great to know you like our location and our complimentary car park. All the best.

4 out of 5
perfect position for me. enjoyed have supermarket really close. a gym and pool

Posted by on 4 May 2019

Was this review helpful to you?
Comment from Hotel Management

10 May 2019 by Peter L

thanks for the great score and review. we wish you all the best.

5 out of 5

Posted by on 22 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

23 Apr. 2019 by Peter L

thanks for the great score, we wish you all the best.

4 out of 5

Posted by on 3 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

3 Apr. 2019 by Peter L

thanks for the score and staying at Frisco Apartments

4 out of 5
Good free parking.Free internet.Good position in the city.Good access to hotel

Posted by on 2 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

2 Apr. 2019 by Peter L

Thanks for your time to review, we are pleased to know you like our parking and unlimited internet. We are also glad to know you feel good about our location and accessibility in our complex. thanks for staying at Frisco Apartments.

5 out of 5

Posted by on 26 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

1 Apr. 2019 by Peter L

thanks for the great score and staying at Frisco Apartments

1 out of 5
The initial room we were given was Room 307 the cleanliness was very poor- there was a very strong overwhelming bad odor in the room that lingered even when we opened the windows. The smell was of pesticides or chemicals, dust, and mold. There was long thick black hair on the pillow, a lot of hair on the bathroom floor, hair on bath and hair on the "clean" towel. Old outdated bathroom and kitchen and furniture. The lounge was very old and the fabric on the cushions was covered in pulls. The was a long, dried, brownish colored dribbled stain on the architrave in the bathroom. I complained and was given a replacement room #801. Room 801 we were moved also had issues and cleanliness was poor although there was no strong odor. There were a lot of crumbs on the lounge and coffee table. The lounge in this room also needed replacing as the arms of the suede were shiny (dirty and worn) and there was a large water stain on the cushion. The curtains in the bedroom were old and covered in dirty marks and needs washing or relacing. The bedroom was very hot and stuffy because there was only an air conditioning unit in the main living room. There was a brown stain on the front of the handbasin. There were dirt and hair on the bathroom floor beside the handbasin. Grout in the bathroom was moldy. The coffee table was flaking all over the top surface due to water damage. The floor was water damaged near the air conditioner and the bathroom doorway. The walls were marked.

Posted by , from Sydney on 26 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

26 Mar. 2019 by Peter L

thanks for your time to give us the room feedback, we have addressed all cleaning issues in both rooms to our housekeeping team. We are in the process to upgrade our room's fittings. We hope we can accommodate you with our improved and upgraded room in the future if by any chance. thanks again for your serious criticism.

3 out of 5

Posted by on 24 Feb. 2019

Was this review helpful to you?
Comment from Hotel Management

1 Apr. 2019 by Peter L

Thanks for staying at Frisco Apartments and scoring us.

Property Features

Frisco Apartments offers its guests an indoor pool, a sauna, and a fitness centre. Public spaces have free WiFi. Frisco Apartments also features dry cleaning/laundry services, express check-in, and express check-out. Free self parking is available. Smoking is allowed in designated areas at this 4-star Spring Hill apartment.

  • 1 building
  • 40 guestrooms or units
  • 10 levels
  • Built in 2002
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Brisbane, QLD (BNE) (16.2 km / 10.1 mi)
  • Train station: Brisbane Central Station (0.8 km / 0.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Frisco Apartments offers 40 forms of air-conditioned accommodation with washers/dryers and DVD players. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and an iron/ironing board.

  • In-room kitchen
  • Washer and dryer
  • Flat-screen television
  • DVD player
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM

Special check-in instructions:

Office hours are 8 AM-noon on public holidays. Guests planning to arrive after hours must call the hotel to obtain the lock box code; the lock box will contain directions to the property and keys. Contact information is provided in the reservation confirmation email.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20 per night.
  • Cribs (infant beds) are available for AUD 10.00 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve on-site parking.

  • No cots (infant beds) available
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.00 per night
  • Rollaway bed fee: AUD 20 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Frisco Apartments Apartment Spring Hill
  • Frisco Apartments Spring Hill

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.