4.5 out of 5

"Having a 4y/o, the location of this hotel was perfect! Located just up the road from the Hunter Valley Zoo and a short drive to the Hunter Valley gard ... " More

By a verified traveller on Fri 24 Aug 2018

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Hotel Description

A family-friendly stay in Lovedale awaits you at Crowne Plaza Hunter Valley. You'll be 4.4 km (2.7 mi) from Hope Estate and 4.7 km (2.9 mi) from Roche Estate. Highlights at this hotel include a full-service spa, a winery and a golf course.

All 414 rooms feature plasma TVs with digital channels, and you can enjoy free WiFi, in-room childcare and safes. In-room dining is easy with amenities like fridges and round-the-clock room service. Hairdryers, irons/ironing boards and desks are also available.

A day of pampering at Ubika Day Spa can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and spa tub. The restaurant, Redsalt Restaurant, is open for breakfast, lunch and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the 3 outdoor tennis courts, outdoor swimming pool and health club plus access to golf lessons. 12594 square feet (1170 square metres) of event facilities include conference centres, and other business amenities include a 24-hour business centre. Additionally, you'll find free WiFi in public areas, a coffee shop/café and free supervised kids' activities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of valet parking.

Attractions within a 10-minute drive of this 4-star Lovedale hotel include Bimbadgen Estate and Hunter Valley Gardens.

Room, 1 King Bed, Balcony (Leisure)

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$172 per night

Villa, 1 Double Bed (Guest)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room (Resort)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Balcony, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Pool Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Pool Access

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Crowne Plaza Hunter Valley ratings based on 997 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Hunter Valley

Everyone (457) Couples (231) Business (1) Family (301)
4 out of 5
the layout was great. Plenty of privacy. Next to Vineyards & gardens

Posted by on 20 Jul. 2019

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4 out of 5
Beautiful accomodation, great breakfast, really close location to the Hunter Valley Gardens and other restaurants. The special holiday movie nights were disappointing as it has held in a conference room, plastic chairs and movie presented on a TV not big screen.

Posted by on 19 Jul. 2019

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2 out of 5

Posted by on 14 Jul. 2019

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4 out of 5
Staff were really friendly, great location and the villa was very spacious. Only issue was the wait for the breakfast, the line was so long each morning that we went elsewhere for breakfast

Posted by on 14 Jul. 2019

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5 out of 5
Food was great, wine selection excellent, room good, gym good

Posted by on 12 Jul. 2019

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5 out of 5

Posted by on 9 Jul. 2019

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5 out of 5

Posted by on 7 Jul. 2019

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4 out of 5
Your staff are attentive and friendly and we were welcomed so this encourages us to return

Posted by on 5 Jul. 2019

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4 out of 5
A standard hotel room with nothing extra. Has all you need. The aircon took forever to get warm.

Posted by , from Sydney on 13 Jun. 2019

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1 out of 5
nfortunately our experience at your hotel was horrible. I would like to provide you with the following feedback; - arrived to a 15 year old running the reception/check in driveway parking situation (there were a number of people checking in, and all were parked in the main drive way - infront of reception). The issue was long wait times, and a very young individual organising / coordinating where cars were parking. - curtains were not hooked up (half hanging from rails). not broken, but no care was placed to ensure the presentation of the room was maintained - the bathrooms smelled of very strong domestos/bleach. whilst i commend the sanisation aspect of this, it was almost unbearable being in the bathroom showering as EVERYTHING smelled like bleach - bathroom sink was blocked. to the point where i needed to soak up water using a towel, and squeeze it into the toilet as it would not go down - no room service. it was not made very clear to me that the rooms would not be cleaned at all during our stay. When i called to ask, i was advised room service was at a cost of $50 per clean. We stayed in a single bedroom "villa".

Posted by on 13 Jun. 2019

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About the Crowne Plaza Hunter Valley

Location 430 Wine Country Drive, Lovedale, NSW 2325

Property Features

A winery is on site. Crowne Plaza Hunter Valley offers its guests a full-service spa, a golf course, and outdoor tennis courts. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 12594 square feet (1170 square metres) and includes conference centres. An outdoor pool, a health club, and spa services are also featured at the family-friendly Crowne Plaza Hunter Valley. Parking is available for a fee. This 4-star Lovedale hotel is smoke free.

  • 414 guestrooms or units
  • 2 levels
  • 12594 sq ft of conference space
  • 1170 sq. m of conference space
  • Winery on site
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (free)
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Corner/local shop
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 3
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (59.6 km / 37 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Crowne Plaza Hunter Valley offers 414 forms of air-conditioned accommodation with a safe and a hairdryer. 32-inch Plasma televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. This Lovedale hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Plasma television
  • Digital channels
  • Fridge
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Redsalt Restaurant – Overlooking the pool and garden, this restaurant serves breakfast, lunch and dinner. A children's menu is available.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

This property does not provide daily housekeeping for the villa properties. Instead, cleaning is done weekly. For more information, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

This property will place an authorization for full payment at time of check-in for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property only accepts debit or credit cards for all bookings. Cash is not accepted.

  • No rollaway/extra beds available
  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 39.50 for adults and AUD 18.00 for children (approximately)
  • Valet parking fee: AUD 15 per day
  • Late check-out fee: AUD 50.00 (subject to availability)
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hunter Valley Hotel Lovedale
  • Crowne Plaza Hunter Valley Hotel
  • Crowne Plaza Hunter Valley Lovedale
  • Crowne Plaza Hunter Valley
  • Crowne Plaza Lovedale
  • Crowne Plaza Hunter Valley Greater Newcastle/Lovedale
  • Crowne Plaza Hotel Lovedale

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.