"We chose this venue as we were going on any early morning balloon activity and needed to be up at 3am to be ready for a 4.15 start. When the alarm wen
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A family-friendly stay in Lovedale awaits you at Crowne Plaza Hunter Valley, an IHG Hotel. You'll be steps from Hunter Valley Golf & Country Club and 3 km (1.9 mi) from Hunter Valley Wildlife Park. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa, and a winery.
A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps, and aromatherapy. The restaurant, Redsalt Restaurant, is open for breakfast, lunch, and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 3 outdoor tennis courts, golf course and free water park plus access to golf lessons. 12594 square feet (1170 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a gym, and a spa tub. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of free self parking.
Sights within a 10-minute drive of this 4-star Lovedale hotel include Potters Brewery and Roche Estate.
Crowne Plaza Hunter Valley, an IHG Hotel ratings based on 337 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Crowne Plaza Hunter Valley, an IHG Hotel
Everyone (220)Couples (53)Business (1)Family (40)
4 out of 5
We chose this venue as we were going on any early morning balloon activity and needed to be up at 3am to be ready for a 4.15 start. When the alarm went off I found a note under the door saying that the power was going off at 3 until 4am. Normally this wouldn’t be an issue however due to our balloon booking it did. We had to get dressed in the dark and without power to use hair dryers etc. when we spoke to reception about this they apologized but said it will only be off for 20 mins. At this point this didn’t change the inconvenience we had experienced. If we had received notice the night before then we could have laid out clothes etc the night before.
Posted by Leisa on 22 Sep. 2022
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Comment from Hotel Management
23 Sep. 2022
by Ashleigh
Hi Leisa,Thank you for taking the time to provide your feedback, it is extremely valuable to us and aids us in improving the quality of your stay. I do apologise for the maintenance that occurred throughout your stay. Please know that this was an unplanned issue that we hoped this time frame would be suitable for most guests. While this was not suited to your stay please know that we deeply apologise and hope you can consider the hotel for future stays.
4 out of 5
Lovely property spoiled only by rooms with paperthin walls. You can hear everything from neighbouring rooms, even light switches and kettles being turned on. Bring earplugs if you want any sleep....
Posted by Rebecca on 19 Sep. 2022
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Comment from Hotel Management
20 Sep. 2022
by Crowne Plaza Hunter Valley
Dear Rebecca, Thank you for your review. Your concerns will be shared with the team for future improvements of the resort. We apologise this was the case during your stay. We hope to welcome you back again int he near future. Best Regards,
5 out of 5
Loved the property and all it had to offer enjoyed our stay and will definitely be back in the future.
Posted by Grant on 19 Sep. 2022
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Comment from Hotel Management
19 Sep. 2022
by Crowne Plaza Hunter Valley
Dear Grant. Thank you for your review. Great to see you enjoyed your stay here with us and we look forward to your return visit! Best Regards, Ryan.
5 out of 5
Posted by Just-o on 15 Sep. 2022
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Comment from Hotel Management
16 Sep. 2022
by Crowne Plaza Hunter Valley
Dear Just-o Thank you for you review. We hope to see you again in the near future. Best Regards,
5 out of 5
We had an awesome time. Kids had lots of fun. Very close to all attractions. Excellent dinning facilities. Beautifully kept outdoor areas.
Minor point that needs attention.
Air conditioning unit (indoor unit) in the master bedroom (555) was bit loud.
Alcatel-Lucent phone system is showing its age. Kids room (556) phone was unable.
Old TVs need to be upgraded urgently. Free internet at 15MB/s is satisfactory but could have been better.
Posted by Sanjeeva on 4 Sep. 2022
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Comment from Hotel Management
10 Sep. 2022
by Yash
Hi Sanjeeva,Thank you for sharing feedback and we are glad you enjoyed your stay at the resort and all the amenities. Please note your feedback regarding the Aircon and phone will be shared with our Maintenance team. We apologize if this caused any inconvenience during your stay. We look forward to the opportunity to welcome you back to the resort soon.
5 out of 5
Fantastic Accommodation, with plenty to do on site. Great for a relaxing weekend away.
Posted by Simon on 4 Sep. 2022
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Comment from Hotel Management
14 Sep. 2022
by Hotel Management
Hi Simon, Thank you for your review. We are glad you enjoy your weekend away and look forward to your next visit! Best Regards
4 out of 5
Great location, excellent restaurant (especially breakfasts). Friendly staff.
Posted by Brock on 17 Aug. 2022
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Comment from Hotel Management
18 Aug. 2022
by Ashleigh
Hi Brock,
I'm so glad you enjoyed our great location and signature buffet breakfast. We hope to welcome you back soon.
Kind Regards,
5 out of 5
This property was very clean, staff were friendly and helpful. Onsite coffee shop and meals were convenient and tasty.
Posted by Kelly on 14 Aug. 2022
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Comment from Hotel Management
16 Aug. 2022
by Crowne Plaza Hunter Valley
Dear Kelly, Thank you for you review. It is nice to know you enjoyed your stay here with us and look forward to your return visit. Best Regards
5 out of 5
Updated facilities and friendly staff
Posted by Moussa on 1 Aug. 2022
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Comment from Hotel Management
16 Aug. 2022
by Crowne Plaza Hunter Valley
Dear Moussa, Thank you for you review. We look forward to your return visit in the near future! Kind Regards
5 out of 5
Lovely for a weekend away
Posted by Theresa on 1 Aug. 2022
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Comment from Hotel Management
16 Aug. 2022
by Crowne Plaza Hunter Valley
Dear Theresa, Thank you for you review. We look forward to your return visit in the near future! Kind Regards
About the Crowne Plaza Hunter Valley, an IHG Hotel
A winery is on site. Crowne Plaza Hunter Valley, an IHG Hotel offers its guests a full-service spa, a golf course, a complimentary water park, and 2 outdoor swimming pools. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 12594 square feet (1170 square meters) and includes a conference center. A health club, a spa tub, and a sauna are also featured at the family-friendly Crowne Plaza Hunter Valley, an IHG Hotel. Free self parking is available. This 4-star Lovedale hotel is smoke free.
414 guestrooms or units
2 levels
12594 sq ft of conference space
1170 sq m of conference space
Winery on site
Deli
Kid's club (surcharge)
Supervised childcare (surcharge)
Childcare (surcharge)
Poolside lounge chairs
Umbrellas for the pool
Charging station for electric cars
Business center (24 hours)
Conference center
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Convenience store
Terrace
Garden
Outdoor picnic space
Gift shop
Beauty salon
Newspapers in lobby (free)
Fireplace in lobby
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Bar or lounge
Bar by the pool
Dining venue
Family Friendly Amenities
Family property
Free water park access
Number of outdoor pools - 2
Free WiFi
Outdoor tennis courts - 3
Grocery/convenience store
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Arcade/game room
Playground on site
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Wireless internet access
Available in some public areas:
Free WiFi
, Internet access in public areas - high speed
Parking
Free self parking
, Free RV, bus, truck parking
Transport
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Crowne Plaza Hunter Valley, an IHG Hotel offers 414 accommodations with safes and hair dryers. 40-inch LED televisions come with digital channels and pay movies. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested.
In-room dining (24 hours)
LED television
Digital channels
Movies for purchase
Cribs (free)
Rollaway beds (surcharge)
Childcare in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Connecting rooms available
Wardrobe or closet
Change of towels (on request)
Change of bedsheets (on request)
Desk chair
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Redsalt Restaurant - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Lovedale Restaurant & Bar - Overlooking the pool, this bistro serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 12
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Sauna in spa
Spa tub in spa
Massages
Hot stone massage
Deep tissue massage
Swedish massage
Prenatal massage
Steam room in spa
Detoxification wrap
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 65.0 per day.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
This property will place an authorization for full payment at time of check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit or debit cards, Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.
Service animals are allowed
Service animals are exempt from fees/restrictions
Guests will receive an email with special check-in instructions
Debit cards not accepted
Staffed front desk
Smoke detector
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between AUD 0 and AUD 39 for adults, AUD 0 and AUD 19.50 for children (approximately)
Late check-out fee: AUD 50.00 (subject to availability)
Rollaway bed fee: AUD 65.0 per day
Credit card charges are subject to a surcharge of 1.5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Crowne Plaza Hunter
Crowne Plaza Hunter Valley
Crowne Plaza Hunter Valley Hotel
Crowne Plaza Hunter Valley Hotel Lovedale
Crowne Plaza Hunter Valley Lovedale
Hunter Crowne Plaza
Hunter Valley Crowne Plaza
Crowne Plaza Hotel Lovedale
Crowne Plaza Hunter Valley Greater Newcastle/Lovedale
Crowne Plaza Lovedale
You should know
Pool access available from 6:30 AM to 6:00 PM.
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
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Frequently Asked Questions
Crowne Plaza Hunter Valley, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Crowne Plaza Hunter Valley, an IHG Hotel uses enhanced cleaning measures, offers contactless check-in, and ensures social distancing.
Yep, Crowne Plaza Hunter Valley, an IHG Hotel has a free self car park and free RV/bus/truck parking.
Yep, there is an onsite spa at Crowne Plaza Hunter Valley, an IHG Hotel. It has a spa tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.
Crowne Plaza Hunter Valley, an IHG Hotel has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:30 AM to 6:00 PM.
Crowne Plaza Hunter Valley, an IHG Hotel features 2 outdoor pools, a full-service spa and a winery.
You bet! With amenities like a kids' club and kids' meals, as well as childcare services and free infant beds in the guestrooms, it's no surprise Crowne Plaza Hunter Valley, an IHG Hotel is a hit with families.
Yep, guests give high marks to the buffet brekkie here! Available weekdays between 6:30 AM and 10:00 AM and on weekends from 6:30 AM to 10:30 AM, this is the spot to fuel up for a big day full of adventure.
No, Crowne Plaza Hunter Valley, an IHG Hotel does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.
Check-in begins at 3:00 PM. Check-out time is 11 AM.
No, only service animals are allowed.
Yep, Crowne Plaza Hunter Valley, an IHG Hotel has an 18-hole golf course. Golf lessons, golf carts, golf clubs and a golf pro shop are also available.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
