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Crowne Plaza Hunter Valley, an IHG Hotel

4-star property
430 Wine Country Drive, Lovedale, NSW 1800 796 370
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4.2 out of 5
Very good!
See all 341 Wotif Reviews

"great place to stay, nice and quite. " More

By a verified traveller on Thu 01 Jul 2021

Points Of Interest

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Hotel Description

A family-friendly stay in Lovedale awaits you at Crowne Plaza Hunter Valley, an IHG Hotel. You'll be steps from Hunter Valley Golf & Country Club and 3 km (1.9 mi) from Hunter Valley Zoo. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools, and a full-service spa.

Plasma TVs with digital channels are featured in all 414 rooms, and you can enjoy free WiFi, in-room childcare, and safes. Refrigerators and round-the-clock room service make in-room dining convenient. Hair dryers, irons/ironing boards, and desks are also available.

A day of pampering at Ubika Day Spa can include deep-tissue massages, body wraps, and body scrubs along with access to the sauna and spa tub. The restaurant, Redsalt Restaurant, is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 3 outdoor tennis courts, golf course and free water park plus access to golf lessons. 12594 square feet (1170 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Additionally, you'll find a winery, free WiFi in public areas, and a health club. Each morning cooked-to-order breakfast is served between 6:30 AM and 10 AM. There's also the convenience of valet parking.

Sights within a 10-minute drive of this 4-star Lovedale hotel include Potters Brewery and Roche Estate.

Villa Guest Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$181* Per night/room 8 Aug. - 9 Aug.

Resort Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Pool Access King Room Adults Only

Bed Count 1 King Bed Maximum Occupancy 3 Max

Three Bedroom Villa

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 1 King Bed, Resort View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 3 Bedrooms (Double Storey)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Crowne Plaza Hunter Valley, an IHG Hotel ratings based on 341 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Hunter Valley, an IHG Hotel

Everyone (255) Couples (35) Business (1) Family (33)
5 out of 5
great place to stay, nice and quite.

Posted by on 1 Jul. 2021

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Comment from Hotel Management

7 Jul. 2021 by Guest Services

Thank you for your review. We're so happy you enjoyed your stay at the resort and the peace and quiet! Kind regards, Guest Services

4 out of 5

Posted by on 14 Jun. 2021

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5 out of 5
Location , facilities and staff excellent service.

Posted by on 23 May 2021

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Comment from Hotel Management

7 Jun. 2021 by Guest Services

Thank you for your kind review. We are thrilled you were impressed by our amazing staff and we hope to welcome you back to the resort soon. Best regards, Guest Services

4 out of 5
Our safe did not work. However, overall a very pleasant stay.

Posted by on 18 May 2021

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Comment from Hotel Management

7 Jun. 2021 by Guest Services

Thank you for taking the time to leave some feedback on your stay. We are so sorry you had issues with your safe but we're really glad you enjoyed your stay overall. Warm regards, Guest Services

5 out of 5
Clean & beautiful! The service has been wonderful.

Posted by on 14 May 2021

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Comment from Hotel Management

7 Jun. 2021 by Guest Services

Thank you for your complimentary review. We are so happy you were impressed with our standard of cleaning as this is very important to us. We hope to see you again soon. Warm regards, Guest Services

4 out of 5

Posted by on 6 May 2021

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5 out of 5
Property is beautifully presented and staff are friendly helpful and professional. Lots of activities like pool golf and tennis. Very close to vineyards in a great central location. View from the villas are lovely looking across the golf course. Will be back again soon

Posted by on 2 May 2021

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Comment from Hotel Management

7 Jun. 2021 by Guest Services

Thank you for taking the time to leave a wonderful review. We do pride ourselves on our friendly staff and great amenities so are very pleased you appreciated these aspects of your stay. Best regards, Guest Services

5 out of 5
The pool area was beautiful

Posted by on 2 May 2021

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Comment from Hotel Management

7 Jun. 2021 by Guest Services

We are thrilled you loved our stunning pools as much as we do. Warm regards, Guest Services

4 out of 5
The property is situated very nicely within a golf course. Main restaurant was booked out except for late night. No minibar in room.

Posted by on 20 Apr. 2021

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Comment from Hotel Management

7 Jun. 2021 by Guest Services

Thank you for your feedback. We regret to hear you missed out on dining at our chef's hatted restaurant as it is very popular! However, we hope to welcome you to dine with us in the future. Warm regards, Guest Services

5 out of 5

Posted by on 19 Apr. 2021

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About the Crowne Plaza Hunter Valley, an IHG Hotel

Location 430 Wine Country Drive, Lovedale, NSW 2325

Property Features

A winery is on site. Crowne Plaza Hunter Valley, an IHG Hotel offers its guests a full-service spa, a golf course, a complimentary water park, and 2 outdoor swimming pools. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 12594 square feet (1170 square meters) and includes a conference center. A health club, a spa tub, and spa services are also featured at the family-friendly Crowne Plaza Hunter Valley, an IHG Hotel. Parking is available for a fee. This 4-star Lovedale hotel is smoke free.

  • 414 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 12594 sq ft of conference space
  • 1170 sq m of conference space
  • Winery on site
  • Bar or lounge
  • Coffee shop
  • Deli
  • Supervised kid's activities (free)
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 2
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 3
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (62.9 km / 39.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Crowne Plaza Hunter Valley, an IHG Hotel offers 414 accommodations with safes and hair dryers. 32-inch plasma televisions come with digital channels. Bathrooms include showers and complimentary toiletries. This Lovedale hotel provides complimentary wireless Internet access.

  • In-room dining (24 hours)
  • Plasma television
  • Digital channels
  • Refrigerator
  • Shower
  • Cribs (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10 AM.

Redsalt Restaurant - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Lovedale Restaurant & Bar - Overlooking the pool, this bistro serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property will place an authorization for full payment at time of check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property only accepts debit or credit cards and credit cards for all bookings. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: AUD 15 per day
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hunter
  • Crowne Plaza Hunter Valley
  • Crowne Plaza Hunter Valley Hotel
  • Crowne Plaza Hunter Valley Hotel Lovedale
  • Crowne Plaza Hunter Valley Lovedale
  • Hunter Crowne Plaza
  • Hunter Valley Crowne Plaza
  • Crowne Plaza Hotel Lovedale
  • Crowne Plaza Hunter Valley Greater Newcastle/Lovedale
  • Crowne Plaza Lovedale
  • Crowne Plaza Hunter Valley
  • Crowne Plaza Hunter Valley, an IHG Hotel Hotel
  • Crowne Plaza Hunter Valley, an IHG Hotel Lovedale
  • Crowne Plaza Hunter Valley, an IHG Hotel Hotel Lovedale

You should know

  • Pool access available from 6:30 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.