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Crowne Plaza Hunter Valley

4-star property
430 Wine Country Drive, Lovedale, NSW 1800 796 370
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Wonderful!
84%
of guests recommend
4.5 out of 5
Wotif Guest Rating
View all 996 Wotif Guest Reviews

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Hotel Description

A family-friendly stay in Lovedale awaits you at Crowne Plaza Hunter Valley. You'll be 4.4 km (2.7 mi) from Hope Estate and 4.7 km (2.9 mi) from Roche Estate. Highlights at this hotel include a full-service spa, a winery and a golf course.

All 414 rooms feature plasma TVs with digital channels, and you can enjoy free WiFi, in-room childcare and safes. In-room dining is easy with amenities like fridges and round-the-clock room service. Hairdryers, irons/ironing boards and desks are also available.

A day of pampering at Ubika Day Spa can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and spa tub. The restaurant, Redsalt Restaurant, is open for breakfast, lunch and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the 3 outdoor tennis courts, outdoor swimming pool and health club plus access to golf lessons. 12594 square feet (1170 square metres) of event facilities include conference centres, and other business amenities include a 24-hour business centre. Additionally, you'll find free WiFi in public areas, a coffee shop/café and free supervised kids' activities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of free self parking.

Attractions within a 10-minute drive of this 4-star Lovedale hotel include Bimbadgen Estate and Hunter Valley Gardens.

Room, 2 Single Beds, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$160* Per night/room 3 Nov. - 4 Nov.

Villa, 1 Double Bed (Guest)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room (Resort)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Balcony, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Pool Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Pool Access

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Crowne Plaza Hunter Valley ratings based on 996 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Hunter Valley

Everyone (458) Couples (225) Business (1) Family (303)
4 out of 5
I was only there for a conference, so could not enjoy all the facilities

Posted by on 21 Oct. 2019

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5 out of 5

Posted by on 13 Oct. 2019

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1 out of 5

Posted by on 13 Oct. 2019

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5 out of 5

Posted by on 7 Oct. 2019

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5 out of 5
Breakfast was fantastic, everything you could imagine was available. We sat on a table beside the window viewing the beautiful outside pool.

Posted by on 4 Oct. 2019

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Comment from Hotel Management

17 Oct. 2019 by Lachlan Walker

Dear Guest, Thank you for your lovely review, we hope to see you again. Regards, Lachlan Walker - General Manager

3 out of 5
The resort is too big. The breakfast was really lovely but was so busy a real hassle to get around the food areas. We got locked out of our room on the Saturday afternoon as management thought we were only staying one night when I had booked 2.We were over in one of the villas and had to traps back to sort out the mix up. Our room was not serviced even though we were in a room only of the villa; a bit rich when you are paying $300 a night and not informed There are many more smaller and intimate accommodations around that we have stayed at so won't be rushing back

Posted by on 29 Sep. 2019

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Comment from Hotel Management

17 Oct. 2019 by Lachlan Walker

Dear Guest, Thank you for your review. Sorry to hear of your disappointment with some aspects of your stay including the servicing of your room, unfortunately, our villas are only serviced once every five days, unless requested by the guest. We hope to see you again. Regards, Lachlan Walker - General Manager

2 out of 5
Great location, roomy accomodation. staff slow at check in

Posted by on 21 Sep. 2019

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Comment from Hotel Management

1 Oct. 2019 by Lachlan Walker

Dear Guest, Thank you for the review, it's wonderful to see you enjoyed the great resort grounds. Regards, Lachlan Walker - General Manager

3 out of 5
,LIKE-great location DISKIKE- outdated bathroom amenities

Posted by on 15 Sep. 2019

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Comment from Hotel Management

1 Oct. 2019 by Lachlan Walker

Dear Guest, Thanks for your review, it is great to see you enjoyed your time with us. Regards, Lachlan Walker - General Manager

5 out of 5
Amazing - will def be coming back! Loved the place, the service and the people

Posted by on 8 Sep. 2019

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Comment from Hotel Management

1 Oct. 2019 by Lachlan Walker

Dear Guest, Thanks for taking the time to provide us with the outstanding feedback. We are pleased you really enjoyed your stay. Regards, Lachlan Walker - General Manager

4 out of 5
Have stayed many times. TV wasnt working finally got fixed. 2nd night we had people knocking on the door at 2am. Kids playing outside till late. Did report to reception upon checkout. Very pleasant staff member during breakfast had no name but only In training name badge. Cleared table asap for us. Outstanding staff member.

Posted by on 30 Aug. 2019

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Comment from Hotel Management

1 Oct. 2019 by Lachlan Walker

Dear Patrick, Thank you for your feedback. It is great to hear that our staff made your stay that little bit better. We apologise for the inconvenience caused by the TV, as well as the children playing outside. We do have signs notifying of quiet times around the resort, unfortunately however, we can't always enforce these. Regards, Lachlan Walker - General Manager

About the Crowne Plaza Hunter Valley

Location 430 Wine Country Drive, Lovedale, NSW 2325

Property Features

A winery is on site. Crowne Plaza Hunter Valley offers its guests a full-service spa, a golf course, and outdoor tennis courts. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 12594 square feet (1170 square metres) and includes conference centres. An outdoor pool, a health club, and spa services are also featured at the family-friendly Crowne Plaza Hunter Valley. Free self parking is available. This 4-star Lovedale hotel is smoke free.

  • 414 guestrooms or units
  • 2 levels
  • 12594 sq ft of conference space
  • 1170 sq. m of conference space
  • Winery on site
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (free)
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 3
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (59.6 km / 37 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Crowne Plaza Hunter Valley offers 414 forms of air-conditioned accommodation with a safe and a hairdryer. 32-inch Plasma televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. This Lovedale hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Plasma television
  • Digital channels
  • Fridge
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Redsalt Restaurant – Overlooking the pool and garden, this restaurant serves breakfast, lunch and dinner. A children's menu is available.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

This property does not provide daily housekeeping for the villa properties. Instead, cleaning is done weekly. For more information, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

This property will place an authorization for full payment at time of check-in for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property only accepts debit or credit cards for all bookings. Cash is not accepted.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 39.50 for adults and AUD 18.00 for children (approximately)
  • Valet parking fee: AUD 15 per day
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hunter
  • Crowne Plaza Hunter Valley
  • Crowne Plaza Hunter Valley Hotel
  • Crowne Plaza Hunter Valley Hotel Lovedale
  • Crowne Plaza Hunter Valley Lovedale
  • Hunter Crowne Plaza
  • Hunter Valley Crowne Plaza
  • Crowne Plaza Hotel Lovedale
  • Crowne Plaza Hunter Valley Greater Newcastle/Lovedale
  • Crowne Plaza Lovedale
  • Crowne Plaza Hunter Valley Hotel
  • Crowne Plaza Hunter Valley Lovedale
  • Crowne Plaza Hunter Valley Hotel Lovedale

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.