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4.3 out of 5

"Cheerful friendly and professional service and a wonderfully presented foyer but it’s always a bit of a drag when your key is canceled before you’ve a ... " More

By a verified traveller on Tue 21 Apr 2020

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Hotel Description

A luxury stay in the heart of Barton awaits you at Hotel Realm. Within a 20-minute stroll, you'll find popular places like Manuka Oval and Parliament House. Highlights at this romantic hotel include 2 restaurants, a full-service spa, and an indoor swimming pool.

Flat-screen TVs with satellite channels are featured in all 163 individually decorated rooms, and you can enjoy free WiFi, free wired Internet, and iPads. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include bathrobes and slippers, while premium bedding and pillow menus invite a good night's rest. Sitting areas, espresso makers, and free newspapers are also available.

A relaxing visit to Mudd The Spa can include deep-tissue massages, hot stone massages, and mani/pedis along with access to the mud bath and sauna. The restaurant, Buvette Bistro & Wine Bar, serves French cuisine and is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the health club, spa tub, and sauna as well as access to aerobics classes. 7427 square feet (690 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of valet parking.

Within a 20-minute walk of this 4.5-star Capital Hill hotel, attractions include Lake Burley Griffin and National Gallery of Australia.

Realm Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$163* Per night/room 19 Jun. - 20 Jun.

Two Bedroom Atrium Residence

Bed Count 1 King Bed Maximum Occupancy 5 Max

Realm One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Realm ratings based on 424 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Realm

Everyone (348) Couples (38) Business (9) Family (19)
5 out of 5

Posted by on 30 May 2020

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4 out of 5
Cheerful friendly and professional service and a wonderfully presented foyer but it’s always a bit of a drag when your key is canceled before you’ve actually checked out.

Posted by , from Sydney on 21 Apr. 2020

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Comment from Hotel Management

27 Apr. 2020 by Ella

Dear Tim, Thank you for taking the time to share your review. It is wonderful to hear that you had a pleasant stay with us and enjoyed our friendly service. We hope to welcome you back again next time! Kind regards, Ella

5 out of 5

Posted by on 25 Mar. 2020

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Comment from Hotel Management

1 Apr. 2020 by Mariana

Dear Guest, Thank you for sharing your 5 out of 5 review. We cannot wait to welcome you back at Hotel Realm. Kind regards, Realm Team

3 out of 5
the hotel is not particularly detailed .. such as room service and react to matter such as air conditioning issue .. overall , not a luxury experience, the door were not lock after service..

Posted by on 17 Mar. 2020

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Comment from Hotel Management

20 Mar. 2020 by Malakai

Thank you for staying at Hotel Realm and for taking the time to share your feedback with us. I am disappointed to read that your experience was not as expected and for this please accept my sincerest apologies. I will be sure to share your feedback with the team for review and improvements. We hope to have the opportunity to better serve you in the near future. Sincerely, Malakai Front Office Manager

5 out of 5
loved the space, lovely and clean! comfy bed, most important was the bath!!!

Posted by on 9 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Malakai

Hi there, Thanks so much for the 5/5 review and rating! We are so pleased to hear that you had such a comfortable stay with us! We hope to see you again very soon. Sincerely, Malakai Front Office Manager

2 out of 5
Television screens are original displays from 2008 when hotel first opened. No smart TVs. Cannot cast to screens in rooms.....

Posted by on 20 Feb. 2020

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Comment from Hotel Management

21 Feb. 2020 by Ella

Dear guest, Thank you for taking the time to share your review. I am sorry to hear that our room TV's were not satisfactory for you throughout the stay. We are currently in the process of liaising with our maintenance team in regards to the possibility of updating this service. We hope to have the opportunity to welcome you back again next time. Kind regards, Ella

5 out of 5
The hotel was modern and stylish. The staff are very friendly and obliging nothing was too much trouble. Room service was great. The only thing i would say is the car parking was a little confusing. There was no valet to take the car and the bags we had to park the car ourselves. The front desk as a little undermanned as well at times, it was a very busy weekend, but we had a lovely stay there and we enjoyed the breakfast.

Posted by , from Auckland, NZ on 17 Feb. 2020

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Comment from Hotel Management

21 Feb. 2020 by Ella

Dear Alex, Thank you for staying with us and taking the time to share your review. I'm so pleased that our staff were able to professionally look after you throughout your stay. I'll be sure to pass your feedback on to our management team. We hope to see you back again next time. Kind regards, Ella

5 out of 5
Liked the rooms, staff, location. Disliked the wait for the elevator, was a little slow when you are in a hurry

Posted by on 17 Feb. 2020

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Comment from Hotel Management

21 Feb. 2020 by Ella

Dear guest, Thank you for staying with us and sharing your review. I'm so glad to hear you had a great stay with us and loved our rooms, friendly staff and ideal location. We hope to have the opportunity to welcome you back again next time. Kind regards, Ella

5 out of 5
Realm suite was very spacious. Great shower. Bed was very comfortable.

Posted by , from Canberra on 13 Feb. 2020

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Comment from Hotel Management

21 Feb. 2020 by Ella

Dear Stags, Thank you for taking the time to share your review. It's great to know you loved our spacious and comfortable rooms. We hope to see you back next time! Kind regards, Ella

5 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Ella

Dear Guest, Thank you for taking the time to share your review. We are so pleased that you enjoyed your stay with us and we do hope to welcome you back next time you are in Canberra. Kind regards, Ella

Property Features

Hotel Realm offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 7427 square feet (690 square meters) and includes a conference center. A spa tub, a sauna, and spa services are also featured at the luxury Hotel Realm. For a fee, parking is available. This Art Deco Barton hotel is smoke free.

  • 1 building
  • 163 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 7427 sq ft of conference space
  • 690 sq m of conference space
  • Built in 2010
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.) (8.2 km / 5.1 mi)
  • Train station: Kingston Canberra Station (2.4 km / 1.5 mi)
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

Hotel Realm offers 163 accommodations with iPads and minibars. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Sitting area
  • Minibar
  • iPad
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Espresso maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Buvette Bistro & Wine Bar - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Chairman & Yip - This restaurant specializes in Asian cuisine and serves lunch and dinner. Reservations are required. Open select days.

Maple + Clove Wholefoods - This restaurant serves breakfast, lunch, and light fare. Open daily.

Lilotang - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.

Ostani Bar - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hot stone massage
  • Mud bath in spa
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 16
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 25 and AUD 35 for adults, AUD 15 and AUD 35 for children (approximately)
  • Self parking fee: AUD 15.00 per night (in/out privileges)
  • Valet parking fee: AUD 20 per day (in/out privileges)
  • Extended parking fee: AUD 15 per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Realm Barton
  • Realm Barton
  • Hotel Realm Hotel
  • Hotel Realm Barton
  • Hotel Realm Hotel Barton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Promotions

Special Offer


Book a stay in a "Atrium Residence (Ski Stayover Package)" room type, a "Realm Room (Ski Stayover Package)" room type, or a "Realm Suite (Ski Stayover Package)" room type and receive ski storage; buffet breakfast for adults in Buvette Bistro; free breakfast for children under 12 years; 4 disposable heat packs for use on the slopes; warm cookies and hot chocolate on arrival; and free overnight parking.


Must book a stay in a "Atrium Residence (Ski Stayover Package)" room type, a "Realm Room (Ski Stayover Package)" room type, or a "Realm Suite (Ski Stayover Package)" room type to receive benefits. Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.