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4.3 out of 5

"Very comfortable, very clean, great food, friendly staff " More

By a verified traveller on Mon 22 Aug 2022

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Hotel Description

A luxury stay in the heart of Canberra awaits you at Hotel Realm. Within just a 15-minute stroll, you'll find National Archives of Australia and Manuka Oval. Highlights at this Art Deco hotel include a full-service spa, a restaurant, and an indoor swimming pool.

A relaxing visit to Mudd The Spa can include deep-tissue massages, hot stone massages, and mani/pedis along with access to the mud bath and sauna. The restaurant, Buvette Bistro & Wine Bar, serves French cuisine and is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, spa tub, and sauna as well as access to aerobics classes. 7427 square feet (690 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of valet parking.

Sights within a 20-minute walk of this 5-star Barton hotel include Parliament House and Manuka Shopping Centre.

Realm Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$250* Per night/room 30 Oct. - 31 Oct.

Family Room

Bed Count 2 King Beds Maximum Occupancy 5 Max

Two Bedroom Atrium Residence

Bed Count 1 King Bed Maximum Occupancy 5 Max

Special Offer - Realm Room including, Free Breakfast, Parking and Late Check Out

Bed Count 1 King Bed Maximum Occupancy 2 Max

Realm One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Realm ratings based on 373 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Realm

Everyone (269) Couples (56) Business (5) Family (26)
5 out of 5
Very comfortable, very clean, great food, friendly staff

Posted by on 22 Aug. 2022

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Comment from Hotel Management

28 Aug. 2022 by Amelie

Dear Justine,Thank you for taking the time to write a review.I am so glad you had a comfortable stay with great food and our friendly staff.We hope to welcome you back to stay again in the future.Kind Regards,AmelieDuty Manager

5 out of 5
Welcoming staff and great hotel.

Posted by on 15 Aug. 2022

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Comment from Hotel Management

19 Aug. 2022 by Amelie

Thank you Colin for taking the time to write us a review. I am so glad you enjoyed your stay and our staff made you feel welcomed.We hope to welcome you back for any future stay. Kind Regards,Amelie.Duty Manager

4 out of 5
Staying at Realm is always a pleasure!! I often stay for work but this was a weekend getaway with extended family across many floors and room. realm did admirably to accommodate us although at least one of the rooms had water damage from outside and overall, the best hotel in Canberra could do with a refresh. The desk team are generally lovely as are restaurant staff and the room service is always on time! Breakfast was super busy which meant a few missed orders and long wait times but it’s hard getting staff atm, so you have to recognise they still did really well. Thank you for having us!!

Posted by on 11 Aug. 2022

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Comment from Hotel Management

4 Oct. 2022 by Malakai

Dear Alex,Thank you for returning to stay with us!We really appreciate the positive feedback and are delighted to hear that you consider us the 'best hotel in Canberra'!I appreciate the areas in which could be improved and am delighted to advise that we are currently in the planning phase of upcoming room renovations. We hope to have these underway early next year.Thanks again for your review and we look forward to welcoming you again in the future.Sincerely,MalakaiRooms Division Manager

4 out of 5
Great facilities, unfortunately they didnt deliver my breakfast on the last day i was there, they "graciously" removed the charge....even though breakfast was included in the booking! After checking out, without breakfast I went to at least buy a coffee at the cafe, where I was studiously ignored for over ten minutes, at which time I had to get to my meeting, so coffee was the eminently undrinkable luke warm stuff from the polished silver dispenser in the meeting room. Its the little things that make you think twice about rebooking.

Posted by on 4 Aug. 2022

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Comment from Hotel Management

5 Aug. 2022 by Diego Espinoza

Dear Mark, Thank you for taking the time to write a review. I am sorry that we were not able to deliver your breakfast or a coffee before your meeting. I can understand how this can make you think twice before rebooking. We do hope we get to host you again. I am sure this time around you will have a much better experience. Kind regards,

5 out of 5
The suite was nice and room enough for three single beds. Shower was terrific and bathtub lovely and deep. Kitchenette very handy. Staff were very friendly and helpful.

Posted by on 13 Jul. 2022

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Comment from Hotel Management

18 Jul. 2022 by Diego Espinoza

Dear Catherine, Thank you for your lovely review. What a pleasure it is to read about your experience. I am happy everything went well and that you loved our room's features. I will make sure to pass your feedback on to our Front Office team, I am sure they will love to read about your experience. Kind regards,

3 out of 5

Posted by on 3 Jul. 2022

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3 out of 5
Quality hotel, but room booked was different to the room I thought to have booked online. Staff very efficient. Parking was confusing. Told spaces would be available, but on Friday night restaurant & bar patrons filled the car parking & there is very little available on the street. Sometimes you need a ticket to get in, mostly not. Sometimes you needed to swipe your room key card to leave, but again, sometimes not.

Posted by on 2 Jul. 2022

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Comment from Hotel Management

17 Jul. 2022 by Diego Espinoza

Dear Shane, Thank you for taking the time to write a review. I am sorry you had to park your car outside our secure parking, this is something that should not have happened. I will work with my team to make sure we are better at explaining how the parking works, especially in the transition between weekdays and the weekend. We hope to welcome you back to the hotel soon. Kind regards,

3 out of 5

Posted by on 13 Jun. 2022

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4 out of 5
Increased charge for second night accommodation was a shock

Posted by on 2 Jun. 2022

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Comment from Hotel Management

13 Jun. 2022 by Realm

Dear Chris, Thank you for sharing your review and for choosing to book Hotel Realm for your recent visit. Rooms rates do fluctuate due to local market and demand, similar to how air fares do. I do apologise for any confusion this may have caused. Thanks again for sharing your feedback and we hope to welcome you back again in the future. Sincerely, Hotel Realm

5 out of 5
Perfect location for us.

Posted by on 1 Jun. 2022

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Comment from Hotel Management

13 Jun. 2022 by Realm

Dear Ross, Thank you for staying at Hotel Realm and for taking the time to rate and review your experience. We greatly appreciate the positive feedback and hope to welcome you back again soon! Kindest Regards, Hotel Realm

Property Features

Hotel Realm offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 7427 square feet (690 square meters) and includes a conference center. A spa tub, a sauna, and spa services are also featured at the luxury Hotel Realm. For a fee, parking is available. This Art Deco Canberra hotel is smoke free.

  • 1 building
  • 163 guestrooms or units
  • 7 levels
  • 7427 sq ft of conference space
  • 690 sq m of conference space
  • Built in 2010
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Kingston Canberra Station (2.4 km / 1.5 mi)
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

Hotel Realm offers 163 accommodations with iPads and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. This Canberra hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. In-room massages and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • iPad
  • In-room dining (24 hours)
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Buvette Bistro & Wine Bar - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Chairman & Yip - This restaurant specializes in Asian cuisine and serves lunch and dinner. Reservations are required. Open select days.

Maple + Clove Wholefoods - This restaurant serves breakfast, lunch, and light fare. Open daily.

Lilotang - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.

Ostani Bar - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Travel history and/or health declaration. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 35 and AUD 35 for adults, AUD 15 and AUD 35 for children (approximately)
  • Self parking fee: AUD 15.00 per night (in/out privileges)
  • Valet parking fee: AUD 20 per day (in/out privileges)
  • Extended parking fee: AUD 15 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of AUD 1.5

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Realm Barton
  • Realm Barton
  • Hotel Realm Hotel
  • Hotel Realm Barton
  • Hotel Realm Hotel Barton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.