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4.3 out of 5

"Room configuration terrific for work travel, comfortable and convenient. Some areas looking tired, renovations underway externally but public areas co ... " More

By a verified traveller on Tue 18 Feb 2020

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Hotel Description

Crowne Plaza Canberra puts you in the heart of Canberra, connected to the convention center and within just a 10-minute stroll of popular attractions like National Convention Centre and Canberra Centre. Highlights at this hotel include in-room free WiFi, free Internet, and plasma TVs.

Sitting areas, satellite TV, and coffee/tea makers are featured in all 296 soundproofed rooms. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches include bathrobes and free toiletries. Safes, hair dryers, and phones are also available.

The restaurant, Redsalt Restaurant, is open for breakfast, lunch, and dinner. Binara One is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the fitness center, sauna, seasonal outdoor swimming pool, and pool loungers. 1076 square feet (100 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning full breakfast is served between 6:30 AM and 10 AM. There's also valet parking, along with the convenience of car rentals on site.

Attractions within a 30-minute walk of this 4-star Canberra City Centre hotel include Lake Burley Griffin and Australian National University.

Room, 2 Double Beds, Accessible, Non Smoking (Wheelchair)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$117* Per night/room 21 Jun. - 22 Jun.

Superior Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking, Park View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Presidential Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Canberra ratings based on 994 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Canberra

Everyone (676) Couples (180) Business (6) Family (122)
5 out of 5

Posted by on 7 Mar. 2020

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4 out of 5
Room configuration terrific for work travel, comfortable and convenient. Some areas looking tired, renovations underway externally but public areas could be improved

Posted by on 18 Feb. 2020

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5 out of 5
Clean and well presented property. Perfect location to access restaurants and shops.

Posted by on 16 Feb. 2020

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5 out of 5
Nothing to complain, everything about it was good.

Posted by on 10 Feb. 2020

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4 out of 5

Posted by on 6 Feb. 2020

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2 out of 5
Our room was dirty. There were stains on the carpet and wall . The aircon was not working and it smelled rank. We complained and were moved to a slightly better room. The manager said it was an old facility and that was. The best they could do. Very disappointed as we paid a lot. Won’t see us again.

Posted by , from yass on 6 Feb. 2020

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5 out of 5
Friendly staff. Clean room. Very clean comfortable

Posted by on 5 Feb. 2020

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4 out of 5
The location of the hotel right in the centre of canberra

Posted by on 31 Jan. 2020

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5 out of 5
Lovely grounds well presented Would recommend to anyone

Posted by on 31 Jan. 2020

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3 out of 5
Overall I was happy with the comfort and cleanliness of my room. But I was very unhappy about our room not being serviced. When we came back to our room at about 8pm after being out most of the day our room hadn’t been serviced. I rang and got some fresh towels for the following morning. When I questioned the young lady when I was checking out about why our room hadn’t been serviced she asked if I had had the “do not disturb” sign on the door before we had left in the morning. I said I did have it on while I was having a shower etc before I had left that day. She told me that if the housekeeping staff saw the sign on the door in the morning they crossed the room off the list. If I had told them I was leaving and my room was ready to be cleaned it would have been done. She also said they have a lot of rooms to clean! What a ludicrous response! I have never had this problem before, I emailed the hotel when I got home to question what I’d been told. The room should have been serviced, the housekeeping staff are meant to do a final sweep to check if there are any rooms that have not been serviced and this was not done. I was told the manager would be speaking to those concerned to ensure they knew what they were supposed to do. Spending time in a hotel when I’m away is a treat for me so this was not really a nice experience, I tend to get screwed over a lot when I stay in hotels, I must have a sign on my forehead that says “do anything possible to simply make life hard“.

Posted by on 31 Jan. 2020

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About the Crowne Plaza Canberra

Location 1 Binara Street, Canberra, ACT 2601

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 23 March to 30 April:

  • Bar/Lounge
  • Dining venue
  • Sauna
  • Swimming pool

Property Features

Crowne Plaza Canberra offers its guests a seasonal outdoor pool, a sauna, and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1076 square feet (100 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Crowne Plaza Canberra. You'll have access to the indoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Canberra hotel.

  • 296 guestrooms or units
  • 6 levels
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.) (7.7 km / 4.8 mi)
  • Train station: Kingston Canberra Station (5.9 km / 3.7 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Crowne Plaza Canberra offers 296 accommodations with minibars and safes. Accommodations offer separate sitting areas. 32-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Canberra hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Redsalt Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Binara One - This bar serves dinner and light fare. Happy hour is offered. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 65.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 29 for adults and AUD 15 for children (approximately)
  • Covered self parking fee: AUD 25 per day
  • Covered valet parking fee: AUD 35 per day
  • Rollaway bed fee: AUD 65.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canberra Crowne Plaza
  • Crowne Plaza Canberra Hotel
  • Crowne Plaza Canberra
  • Crowne Plaza Canberra Hotel
  • Crowne Plaza Hotel Canberra
  • Crowne Plaza Canberra Canberra
  • Crowne Plaza Canberra Hotel Canberra

You should know

  • The seasonal pool will open in September and close in April.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.