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 Canberra •1 Room
 Canberra • 1 Room
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Crowne Plaza Canberra, an IHG Hotel

4-star property
1 Binara Street, Canberra, ACT 1800 796 370
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4.2 out of 5
Very good!
See all 420 wotif Reviews

"It was so nice quiet " More

By a verified traveller on Thu 25 May 2023

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Hotel Description

Crowne Plaza Canberra, an IHG Hotel places you in the center of Canberra, connected to the convention center and within a short 5-minute stroll of Glebe Park and Canberra Centre. Highlights at this hotel include in-room free WiFi, free Internet, and plasma TVs.

The restaurant, Redsalt Restaurant, is open for breakfast, lunch, and dinner. Binara One is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the gym, seasonal outdoor swimming pool, and pool loungers as well as access to bike rentals. 1076 square feet (100 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is available. There's also self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 4-star Canberra City Centre hotel include National Convention Centre and Canberra Merry-Go-Round.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
AU$162* Per night/room 25 Jun. - 26 Jun.

Standard Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Park View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Park View (Glebe Park View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Park View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Canberra, an IHG Hotel ratings based on 420 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Canberra, an IHG Hotel

Everyone (177) Couples (70) Family (125)
5 out of 5
It was so nice quiet

Posted by on 25 May 2023

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Comment from Hotel Management

30 May 2023 by Reception Team

Hi Charles,Thank you very much for your 5/5 review. We appreciate you taking the time to share this score and we hope to welcome you back to the hotel soon.

3 out of 5
Great location. Wonderful staff. Breakfast buffet really good. Not good value for money: our room wasn’t cleaned during our two night stay, paid $60 to use their car park then couldn’t find a free spot on night 2. Also had to queue for breakfast buffet and when we finally got a table there was hardly any food left , no bowls, no cutlery.

Posted by on 14 May 2023

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Comment from Hotel Management

30 May 2023 by Reception Team

Good afternoon Kellie,Thank you very much for taking the time to provide us with some useful feedback regarding your recent stay at the hotel. We are glad to hear overall that you enjoyed your stay and appreciate you sharing your comments for improvement.

5 out of 5
Excellent customer service, clean and great breakfast at RedSalt.

Posted by on 7 May 2023

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Comment from Hotel Management

9 May 2023 by Reception Team

Hi Tracy, Thank you for your 5/5 review

4 out of 5

Posted by on 7 May 2023

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Comment from Hotel Management

9 May 2023 by Reception Team

Hi Tracy, Thank you for your 4/5 review

5 out of 5

Posted by on 7 May 2023

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Comment from Hotel Management

30 May 2023 by Reception Team

Hi Anthony,Thank you very much for your 5/5 review. We appreciate you taking the time to share this score and we hope to welcome you back to the hotel soon.

2 out of 5

Posted by on 30 Apr. 2023

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Comment from Hotel Management

30 May 2023 by Reception Team

Hi Sharon,Thank you very much for taking the time to review your stay with us. Hope to see you stay with us again.

3 out of 5
The place was nice and central to everything, the parking was easy, the breakfast was good too. The beds were terrible and so was the shower

Posted by on 30 Apr. 2023

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Comment from Hotel Management

2 May 2023 by Reception Team

Good afternoon David,Thank you for taking the time to provide us feedback regarding your recent stay. We appreciate your comments for improvement. We certainly agree that the hotel is conveniently located. Hope to see you stay with us again.

4 out of 5

Posted by on 30 Apr. 2023

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Comment from Hotel Management

30 May 2023 by Reception Team

Hi Bridget,Thank you very much for taking the time to review your stay with us. Hope to see you stay with us again.

4 out of 5
The rooms were modern and pleasing, the bathrooms were a let down. Old and not particularly good condition. Shower curtains are just a no no when it comes to germs and bacteria and the non slip mat was disgusting. Definitely time to upgrade the bathrooms and take out the shower baths which are dangerous for still short children who are too old to want a parent help them to get out (9 year old boys do not want their mothers help in the shower). Also, the hallways were rather dusty and musty smelling. The carpet smelt bad. Other than the poor bathrooms the hotel is lovely.

Posted by on 28 Apr. 2023

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Comment from Hotel Management

2 May 2023 by Reception Team

Hi Melanie,Thank you very much for your review. We are glad to hear that overall you enjoyed your stay. We appreciate you sharing your comments in relation to the bathrooms. We hope to see you stay with us again during your next trip to Canberra.

5 out of 5
Comfortable stay, great location, friendly staff. Kids enjoyed room service and breakfast buffet, both of high quality.

Posted by on 28 Apr. 2023

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Comment from Hotel Management

2 May 2023 by Reception Team

Hi Marcus,Thank you for your lovely review of your stay. We are delighted to hear that you and your family enjoyed your stay. In particular, it was lovely to hear that the staff you encountered were friendly and accommodating. We hope to welcome you back during your next trip to Canberra.

About the Crowne Plaza Canberra, an IHG Hotel

Location 1 Binara Street, Canberra, ACT 2601

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from March 23 to October 31:

  • Sauna

Property Features

Crowne Plaza Canberra, an IHG Hotel offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1076 square feet (100 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Crowne Plaza Canberra, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Canberra hotel.

  • 296 guestrooms or units
  • 6 levels
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Kingston Canberra Station (5.9 km / 3.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Canberra, an IHG Hotel offers 296 accommodations with minibars and safes. Accommodations offer separate sitting areas and include desk chairs. 32-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Redsalt Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Binara One - This bar serves dinner and light fare. Happy hour is offered. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 65.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 34 for adults and AUD 16.50 for children
  • Covered self parking fee: AUD 30 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 65.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canberra Crowne Plaza
  • Crowne Plaza Canberra Hotel
  • Crowne Plaza Canberra
  • Crowne Plaza Hotel Canberra

You should know

  • The seasonal pool will open September 26 and close May 02.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.