Skip to main content
Beginning of main content
4.2 out of 5

"Perfectly good for our one night stay. Room was comfortable although nothing special. The staff were great, very friendly and helpful. We had breakfas ... " More

By a verified traveller on Wed 11 May 2022

Enter dates to see availability

Hotel Description

Crowne Plaza Canberra, an IHG Hotel places you in the center of Canberra, connected to the convention center and within a short 5-minute stroll of Glebe Park and National Convention Centre. Highlights at this hotel include in-room free WiFi, free Internet, and plasma TVs.

Sitting areas, satellite TV, and coffee/tea makers are featured in all 296 soundproofed rooms. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches include bathrobes and free toiletries. Safes, hair dryers, and phones are also available.

The restaurant, Redsalt Restaurant, is open for breakfast, lunch, and dinner. Binara One is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the gym, seasonal outdoor swimming pool, and pool loungers as well as access to bike rentals. 1076 square feet (100 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM. There's also self parking, along with the convenience of car rentals on site.

With a stay at this 4-star Canberra City Centre hotel, you'll be 0.5 km (0.3 mi) from Civic Square and 11.8 km (7.4 mi) from Canberra Hospital.

Standard Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$159* Per night/room 29 May - 30 May

Standard Room, 2 Double Beds, Park View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed (Glebe Park View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Park View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 1 King Bed (2 Floors)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Crowne Plaza Canberra, an IHG Hotel ratings based on 400 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Canberra, an IHG Hotel

Everyone (215) Couples (52) Family (99)
4 out of 5
Perfectly good for our one night stay. Room was comfortable although nothing special. The staff were great, very friendly and helpful. We had breakfast included which was good value. The barista made coffee was excellent which is always a bonus. The location is very convenient especially for our plans.

Posted by on 11 May 2022

Was this review helpful to you?
Comment from Hotel Management

13 May 2022 by CPC

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Crowne Plaza Canberra Team

5 out of 5
Central to where we wanted be, so great location. Friendly and helpful staff

Posted by on 9 May 2022

Was this review helpful to you?
Comment from Hotel Management

11 May 2022 by CPC

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Crowne Plaza Canberra Team

5 out of 5
Amazing. Everyone is so friendly, we only stayed for a night but it felt like home. Thankyou

Posted by on 8 May 2022

Was this review helpful to you?
Comment from Hotel Management

8 May 2022 by Crowne Plaza Canberra Team

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Crowne Plaza Canberra Team

3 out of 5
I had issues with the fact that check in wasn't until 3pm as our party required to arrive and be ready for an event by 1pm. This was not specified until after I had booked and paid in full. When calling to arrange an early checkin a week prior, I spoke to two separate receptionists who were not at all accomodating and basically told us to sort it out ourselves, or cancel our booking and rebook the night before (which was not possible as it was non refundable). However when I called the morning of I spoke to a different lady who was very nice and who was more than happy to accomodate our needs. I spoke to her again when we arrived and she was lovely. If only the previous two employees had taken some pages out of her book on customer service I would be happy to stay here again.

Posted by on 25 Apr. 2022

Was this review helpful to you?
Comment from Hotel Management

26 Apr. 2022 by Crowne Plaza Canberra Team

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,

5 out of 5
Its a comfortable room and well equipped. A comfy bed. A small quibble is the lift to the parking area is not working but management are onto it. Also the block out blind in our room is hard to work. Well stay again

Posted by on 22 Apr. 2022

Was this review helpful to you?
Comment from Hotel Management

6 May 2022 by CPC

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Crowne Plaza Canberra Team

4 out of 5
It was clean

Posted by on 21 Apr. 2022

Was this review helpful to you?
Comment from Hotel Management

30 Apr. 2022 by Crowne Plaza Canberra Team

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

3 out of 5
It is in a great location and overall the hotel is not bad. The however is that cleanliness was lacking , like deep clean cleanliness, room service , room make up etc was all slack, difficult to get hold of guest services etc and then room service trays left in the corridors overnight. lift to car park out of action again (was last visit) but no alternative arrangements in place, extra support at check in, more trolleys for bags etc. Car parking again over booked with the overspill car park requiring staff to lower the chain, so not great, especially when paid for. The hotel struggled to cope with the influx of guests and needs to get its staffing right to support guests. Gym and other facilities and indeed the rooms could do with a makeover. And certainly a deep clean program for the rooms should be present (there was rubbish under the beds, bedside tables etc) , Our towels were changed but the room not made up, coffee area not cleaned etc . A good hotel just needs some work

Posted by on 16 Apr. 2022

Was this review helpful to you?
Comment from Hotel Management

17 Apr. 2022 by Crowne Plaza Canberra Team

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,

4 out of 5
Parking was expensive

Posted by on 12 Apr. 2022

Was this review helpful to you?
Comment from Hotel Management

13 Apr. 2022 by Crowne Plaza Canberra Team

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

3 out of 5
Reception that help with check in hardly to understand. The car park was very small, dark and hard to manuver. The room could be better. No tissue, no garbage bin in the room, instead only one in the bathroom. So have to go to bathroom all the time. the telephone connection was bad. The breakfast was yummy. Hot water in the shower wasn't hot enough. The room become not worth it with facility like that. Really need upgrade if they want more customer to stay. We definitely come back once they doing that because Crown Plaza hotel have a good reputation

Posted by on 12 Apr. 2022

Was this review helpful to you?
Comment from Hotel Management

17 Apr. 2022 by Crowne Plaza Canberra Team

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,

5 out of 5
Hospitality great nothing was too much trouble. Bed was comfortable and food delicious. I would have liked a mini bar.

Posted by on 28 Mar. 2022

Was this review helpful to you?
Comment from Hotel Management

31 Mar. 2022 by CPC

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Crowne Plaza Canberra Team

About the Crowne Plaza Canberra, an IHG Hotel

Location 1 Binara Street, Canberra, ACT 2601

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from March 23 to October 31:

  • Sauna

Property Features

Crowne Plaza Canberra, an IHG Hotel offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1076 square feet (100 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Crowne Plaza Canberra, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Canberra hotel.

  • 296 guestrooms or units
  • 6 levels
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Kingston Canberra Station (6.6 km / 4.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Canberra, an IHG Hotel offers 296 accommodations with minibars and safes. Accommodations offer separate sitting areas and include desk chairs. 32-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Redsalt Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Binara One - This bar serves dinner and light fare. Happy hour is offered. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 65.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 31.50 for adults and AUD 16.50 for children (approximately)
  • Covered self parking fee: AUD 29 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 65.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canberra Crowne Plaza
  • Crowne Plaza Canberra Hotel
  • Crowne Plaza Canberra
  • Crowne Plaza Hotel Canberra

You should know

  • The seasonal pool will open September 26 and close May 02.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.wotif.com/Canberra-Hotels-Crowne-Plaza-Canberra,-an-IHG-Hotel.h24331-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Canberra-Hotels-Crowne-Plaza-Canberra,-an-IHG-Hotel.h24331-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Canberra-Hotels-Crowne-Plaza-Canberra,-an-IHG-Hotel.h24331-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.