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4.2 out of 5

"Great place to stay very friendly staff. Would definitely stay on our next visit " More

By a verified traveller on Sun 01 Nov 2020

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Hotel Description

Crowne Plaza Canberra puts you in the heart of Canberra, connected to the convention center and within just a 10-minute stroll of popular attractions like National Convention Centre and Canberra Centre. Highlights at this hotel include in-room free WiFi, free Internet, and plasma TVs.

Sitting areas, satellite TV, and coffee/tea makers are featured in all 296 soundproofed rooms. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches include bathrobes and free toiletries. Safes, hair dryers, and phones are also available.

The restaurant, Redsalt Restaurant, is open for breakfast, lunch, and dinner. Binara One is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the fitness center, sauna, seasonal outdoor swimming pool, and pool loungers. 1076 square feet (100 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM. There's also valet parking, along with the convenience of car rentals on site.

Attractions within a 30-minute walk of this 4-star Canberra City Centre hotel include Commonwealth Park and Australian National University.

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$100* Per night/room 29 Nov. - 30 Nov.

Superior Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking, Park View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Canberra ratings based on 384 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Canberra

Everyone (275) Couples (28) Family (74)
5 out of 5

Posted by on 21 Nov. 2020

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Comment from Hotel Management

22 Nov. 2020 by Crowne Plaza Canberra Team

Dear Anonymous, Thank you for the positive review. We hope to welcome you back to the hotel again soon! Kind regards

5 out of 5

Posted by on 5 Nov. 2020

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Comment from Hotel Management

8 Nov. 2020 by Crowne Plaza Canberra Team

Dear Anonymous, Thank you for the positive review. We look forward to seeing you next time! Kind regards,

5 out of 5
Great place to stay very friendly staff. Would definitely stay on our next visit

Posted by , from NSW on 1 Nov. 2020

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Comment from Hotel Management

8 Nov. 2020 by Crowne Plaza Canberra Team

Dear Dee, Thank you for the review an we are pleased to read that you enjoyed your stay. We look forward to seeing you next time! Kind regards,

4 out of 5

Posted by on 23 Oct. 2020

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Comment from Hotel Management

24 Oct. 2020 by Crowne Plaza Canberra Team

Dear Anonymous, Thank you for the review. We hope to see you again soon! Kind regards

4 out of 5
GOOD POSITION, CLOSE TO GARDENS AND SHOPS CLEAN ROOMS AND NICE DINNER

Posted by , from CAMPBELLTOWN on 17 Oct. 2020

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Comment from Hotel Management

18 Oct. 2020 by Crowne Plaza Canberra Team

Dear JOHN, Thank you for the positive review. We look forward to seeing you again soon. Kind regards

5 out of 5

Posted by on 15 Oct. 2020

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Comment from Hotel Management

18 Oct. 2020 by Crowne Plaza Canberra Team

Dear Anonymous, Thank you for the positive review. We look forward to seeing you again soon. Kind regards

3 out of 5
I liked the room design & view. Very comfortable bed. The fridge woke me up at night with cutting in & out. On two nights voices woke me around midnight - I think they were in the corridor & sounded like a group of women. Probably guests arriving at their rooms. The restaurant food was disappointing. Breakfast was good, however, I had 3 dinners which I did not really enjoy - soup tasted like out of a can, butter chicken/rice also looked & tasted like a supermarket ready made.

Posted by on 13 Oct. 2020

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Comment from Hotel Management

18 Oct. 2020 by Crowne Plaza Canberra Team

Dear Anonymous, Thank you for the review. We appreciate the detailed feedback so that we can continuously improve our services. We have passed this onto our management team. We hope to see you again soon. Kind regards

4 out of 5
Reception was very friendly. Room was clean and tidy. Only issue was the air conditioning didn’t work on cold so the room was so hot and with no window to open it made it very uncomfortable. Will stay again but will check their air con system has been repaired first before booking.

Posted by on 12 Oct. 2020

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Comment from Hotel Management

18 Oct. 2020 by Crowne Plaza Canberra Team

Dear Anonymous, Thank you for the review and for the kind comments regarding our staff. We appreciate the detailed feedback so that we can continuously improve. We hope to see you again soon. Kind regards

3 out of 5
The only positive point was the cleanliness. Very old bathroom. Parking was very small and you should be lucky if you find spot in there. Otherwise you have to park in another building and walk to hotel.However both cost was the same $26 per night. Only one lift goes to parking,people have to stay in long line to get to parking or come up from parking

Posted by , from Sydney on 11 Oct. 2020

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Comment from Hotel Management

18 Oct. 2020 by Crowne Plaza Canberra Team

Dear H.M, Thank you for the review. We appreciate the detailed feedback as this gives us the opportunity to improve our services for future guests. We apologise for any inconvenience caused and hope that we are given another opportunity to provide the high level of standards we are renown for. Kind regards

5 out of 5

Posted by on 11 Oct. 2020

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Comment from Hotel Management

18 Oct. 2020 by Crowne Plaza Canberra Team

Dear Anonymous, Thank you for the positive review and we look forward to seeing you next time! Kind regards

About the Crowne Plaza Canberra

Location 1 Binara Street, Canberra, ACT 2601

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from March 23 to October 31:

  • Sauna
  • Swimming pool

Property Features

Crowne Plaza Canberra offers its guests a seasonal outdoor pool, a sauna, and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1076 square feet (100 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Crowne Plaza Canberra. You'll have access to the indoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Canberra hotel.

  • 296 guestrooms or units
  • 6 levels
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.) (7.7 km / 4.8 mi)
  • Train station: Kingston Canberra Station (5.9 km / 3.7 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Crowne Plaza Canberra offers 296 accommodations with minibars and safes. Accommodations offer separate sitting areas. 32-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Canberra hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Redsalt Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Binara One - This bar serves dinner and light fare. Happy hour is offered. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 AM

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 65.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available through room service.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 25 for adults and AUD 12 for children (approximately)
  • Covered self parking fee: AUD 26 per day
  • Covered valet parking fee: AUD 35 per day
  • Rollaway bed fee: AUD 65.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canberra Crowne Plaza
  • Crowne Plaza Canberra Hotel
  • Crowne Plaza Canberra
  • Crowne Plaza Canberra Hotel
  • Crowne Plaza Hotel Canberra
  • Crowne Plaza Canberra Canberra
  • Crowne Plaza Canberra Hotel Canberra

You should know

  • The seasonal pool will open in November and close in April.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.