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4.3 out of 5

"Liked position, close to everything I needed.Staff and dining room needs improving. " More

By a verified traveller on Fri 19 Nov 2021

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Hotel Description

A luxury stay in Canberra awaits you at Hotel Kurrajong Canberra. Within just a 15-minute stroll, you'll find National Archives of Australia and Museum of Australian Democracy. Highlights at this hotel include a restaurant and in-room free WiFi.

All 147 rooms feature TVs with digital channels, and you can enjoy coffee/tea makers, free newspapers, and safes. Dining in is an option with 24-hour room service, and minibars provide refreshments. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Hair dryers, phones, and irons/ironing boards are also available.

The café, Chifley's Bar & Grill, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free WiFi in public areas, a gym, and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:00 AM and 9:30 AM. There's also the convenience of self parking.

With a stay at this 4.5-star Capital Hill hotel, you'll be 3.4 km (2.1 mi) from Civic Square and 8.5 km (5.3 mi) from Canberra Hospital.

Classic Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$181* Per night/room 12 Dec. - 13 Dec.

Classic King Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Classic Family Room - Interconnecting

Bed Count 1 King Bed Maximum Occupancy 4 Max

Heritage Family Room - Interconnecting

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Kurrajong Canberra ratings based on 371 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Kurrajong Canberra

Everyone (260) Business (1) Couples (55) Family (46) Other (2)
3 out of 5
Liked position, close to everything I needed.Staff and dining room needs improving.

Posted by on 19 Nov. 2021

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Comment from Hotel Management

26 Nov. 2021 by Celia

Dear Brian, Thank you for taking the time to post a review about Hotel Kurrajong. I am so glad to hear that you had an enjoyable stay with us. Please accept our apologies for the disappointing dining experience. Please rest assured that your feedback has been shared with our food and beverage manager so he may ensure that the quality of food and service is always of the highest standard. We look forward to welcoming you back to the hotel in the near future. Kind Regards Celia Power Reservations Manager

2 out of 5
rudeness pf receptionist who informed me that my perfume stunk. other staff member at the desk raised his eyebrows at me as much as to say I cant believe she just said that. i felt humiliated, embarrassed and speechless at the time. it was 7am in the morning and i had just left my room after a shower. i wonder how many other people she had said this too in the past?

Posted by on 14 Nov. 2021

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Comment from Hotel Management

16 Nov. 2021 by Celia

Dear Julie, Thank you for taking the time to leave us your valuable feedback on your recent stay at Hotel Kurrajong. It is only through feedback such as yours that we are able to maintain and, where necessary, improve upon service levels for our valued guests. I am very sorry to read that a team member made you feel embarrassed, I can assure you that this was not her intent. Upon reviewing your feedback with her, she remembered commenting on the uniqueness of the scent but at no time meant to offend you. Please accept our sincere apologies that her comment made you feel uncomfortable. Once again, thank you for letting us know about your stay and I hope we would have another opportunity to welcome you back to Hotel Kurrajong in the future. Kind regards, Celia Power Reservations Manager

4 out of 5
historic nature

Posted by on 12 Nov. 2021

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Comment from Hotel Management

15 Nov. 2021 by Celia

Dear Karen, Thank you kindly for your review. It is much appreciated. We are pleased to read that you enjoyed the hotels unique history and we look forward to welcoming you back to the hotel in the near future. Kind Regards Celia Power Reservations Manager

4 out of 5

Posted by on 15 Jun. 2021

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Comment from Hotel Management

2 Jul. 2021 by Lucy

Thank you for you review.

4 out of 5
Lovely historic motel, very helpful staff, clean rooms. Glass shower door doesn’t seal so water runs out on bathroom floor making the bath mat pointless. Parking arrangements would have to be the most ridiculous ever- up to you to find somewhere once the few at the motel are full. Really?!

Posted by on 14 Jun. 2021

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Comment from Hotel Management

2 Jul. 2021 by Lucy

Thank you for sharing your feedback with us. We are currently in the process of improving our parking facilities. We hope to welcome you back to Hotel Kurrajong in the future!

3 out of 5
Customer service on arrival was very average

Posted by on 27 May 2021

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Comment from Hotel Management

2 Jul. 2021 by Lucy

Dear Guest, Thank you for your review. I am sorry to hear that you had a negative experience on arrival. We hope that the rest of your stay with us was enjoyable.

4 out of 5
xxx

Posted by on 22 May 2021

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Comment from Hotel Management

2 Jul. 2021 by Lucy

Thanks for the great feedback!

4 out of 5
We paid for on site parking. Saturday day we used it for about an hour, went out, and were forced to park out in the street...fortunately the 2 hour park zone in the street didn't apply on Sunday but we still had to pay the hotel fee! Coffee in our room was coffee pods, very good, but they were not replaced, forced to buy a jar of Nescafe...stingy. The dining room was sensational, excellent food and service. The ambience of the hotel was so good. Loved the old style prints and photos. Would definitely come back. The location was close to so many wonderful Canberra institutions and also had many cafes and a good grocer within a couple of blocks.

Posted by on 20 May 2021

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Comment from Hotel Management

2 Jul. 2021 by Lucy

Thank you for your review. I am sorry to hear about your parking experience. In the future if you let us know we can look at waiving the fee if the parking was not available. We are also about to undergo a carpark expansion which will solve this problem. Amenities in the room should be replenished daily, we also have a 24 hour reception team who are more than happy to deliver items if you require, We that you will come back to the hotel in the future.

3 out of 5

Posted by on 9 May 2021

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Comment from Hotel Management

17 May 2021 by Reception

Thank you for your review, We hope to welcome you back to the hotel on another occasion.

3 out of 5
There was no policing of the vehicle charger's. No assistance for bags, rooms were small but clean. Very hard to park at times.

Posted by on 2 May 2021

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About the Hotel Kurrajong Canberra

Location 8 National Circuit, Barton, ACT 2600

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Hotel Kurrajong Canberra. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Canberra hotel is smoke free.

  • 1 building
  • 147 guestrooms or units
  • 2 levels
  • Built in 1926
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Kingston Canberra Station (2.3 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Kurrajong Canberra offers 147 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with digital channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.

Chifley's Bar & Grill - This café serves breakfast and dinner.

24-hour room service is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

Onsite Visa and Mastercard credit card charges are subject to a 1.2% fee, and American Express and Diners Club credit card charges are subject to a 2.5% fee.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 20 and AUD 28 per person (approximately)
  • Uncovered self parking fee: AUD 17.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kurrajong
  • Hotel Kurrajong Canberra
  • Kurrajong Canberra
  • Kurrajong Hotel
  • Kurrajong Hotel Canberra
  • Kurrajong
  • Hotel Kurrajong Canberra Hotel
  • Hotel Kurrajong Canberra Barton
  • Hotel Kurrajong Canberra Hotel Barton

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.