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4.5 out of 5

"Accommodation was ok, BUT I wasnt informed that parking was a separate booking and fee, and when I got there to check in there was no parking availibl ... " More

By a verified traveller on Sat 24 Jul 2021

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Hotel Description

Quest Canberra City Walk puts you in the heart of Canberra, connected to a shopping center and within just a 10-minute stroll of popular attractions like Canberra Centre and National Convention Centre. Highlights at this aparthotel include 2 coffee shops/cafés, and in-room kitchens and free WiFi.

Each apartment is soundproofed and features a Smart TV with cable channels, along with an iPod dock, a sitting area, and a coffee/tea maker. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include free toiletries and premium bedding. Room service, Netflix, and a safe are also available. Limited housekeeping is available.

This business-friendly aparthotel offers free WiFi in public areas, a 24-hour fitness center, and has concierge services. Additionally, you'll find a 24-hour business center and laundry facilities. There's also the convenience of self parking.

Attractions within a 20-minute walk of this 3.5-star Canberra City Centre aparthotel include Commonwealth Park and Australian National University.

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$122* Per night/room 16 Aug. - 17 Aug.

Executive Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Executive Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Quest Canberra City Walk ratings based on 129 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Canberra City Walk

Everyone (53) Couples (45) Family (32)
3 out of 5
Accommodation was ok, BUT I wasnt informed that parking was a separate booking and fee, and when I got there to check in there was no parking availible for me, THe lady on the checkin said she needed to take a scan of my credit card for security but didint tell me that $100 would be taken as pending should i incur further costs - I wouldnt have issue with this i just thought it was poor form not letting me know

Posted by on 24 Jul. 2021

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5 out of 5
Effective clean neat rooms. Good one [person and kitchenette fine for simple stuff. Room clean and fresh. Right in the middle of shopping area and quiet at night. Parking no good but can walk.

Posted by on 12 Jul. 2021

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Comment from Hotel Management

12 Jul. 2021 by Quest City Walk

Dear Guest, We wish to express our thanks that you took the time to provide us with a review on your stay at Quest Apartments Canberra. We look forward to serving you again at Quest Canberra City Walk. Warm Regards, Quest Canberra City Walk

4 out of 5
The property was very comfortable and well located. The only negative aspect was the parking. It was very difficult to get our large car in an out of the underground car park. With no other parking available, this made it difficult to get around Canberra by car.

Posted by on 28 Jun. 2021

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Comment from Hotel Management

2 Jul. 2021 by Quest

Thank you for your feedback. We hope to see you again soon. Warm Regards, Quest City Walk

5 out of 5
Proximity to shopping centre; studio apartment kitchen well equipped and sufficient for what I needed

Posted by on 28 Jun. 2021

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Comment from Hotel Management

28 Jun. 2021 by Quest

Thank you for the lovely feedback. We hope to see you again soon. Warm Regards, Quest

5 out of 5

Posted by on 17 Jun. 2021

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Comment from Hotel Management

28 Jun. 2021 by Quest

Thank you for 5/5 Rating. We hope to see you again soon. Warm Regards, Quest

5 out of 5
Clean, comfortable bed, and an excellent location. Walking distance to bus interchange, restaurants, shops and some attractions. Friendly staff. Very happy to recommend.

Posted by on 17 Jun. 2021

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Comment from Hotel Management

21 Jun. 2021 by Quest

Thank you for your feedback. We are glad to hear you enjoyed your stay with us & we hope to see you again soon. Warm Regards, Quest City Walk

5 out of 5
Very centrally located apartment. Great facilities in the apartment including washing machine/dryer, full kitchen Excellent beds - firm !!

Posted by on 15 Jun. 2021

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Comment from Hotel Management

21 Jun. 2021 by Quest

Thank you for your feedback. We are glad to hear you enjoyed your stay with us & we hope to see you again soon. Warm Regards, Quest City Walk

4 out of 5
Property was in an excellent location, close to transport links and shops. Very clean and modern room. Unfortunately although it is advertised as a soundproof room it was not. My room backed on to an echoing carpark that garbage trucks frequented and was above a loading dock with a wailing siren every time it opened, which was 24/7. I was woken up at 3.50am then 4.50am by the garbage trucks then the loading dock got busy after 6am. I still enjoyed my stay but im someone who needs a lot of undisturbed sleep so i would consider staying there again but not on that side of the building.

Posted by on 11 Jun. 2021

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Comment from Hotel Management

21 Jun. 2021 by Quest

Thank you for your reply on your recent stay with us. We apologise for any inconvenience during your stay. We await to welcome you again at Quest Canberra City Walk. Warm Regards, Quest Canberra City Walk

5 out of 5

Posted by on 27 May 2021

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Comment from Hotel Management

7 Jun. 2021 by Quest

Dear Guest, Thank you for 5 Star rating on your recent stay. We hope to see you again soon. Warm Regards, Quest City Walk

5 out of 5
Great little room for a one night stay. Only complaint was being able to smell the food cooking next door.

Posted by on 26 May 2021

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Comment from Hotel Management

29 May 2021 by Quest

Thank you for the lovely feedback. We hope to see you again soon. Warm Regards, Quest City Walk

About the Quest Canberra City Walk

Location 240 City Walk, Canberra, ACT 2601

Property Features

The 2 coffee shops/cafés are great spots to grab coffee. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. There are 2 meeting rooms available. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Quest Canberra City Walk. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Canberra aparthotel is smoke free.

  • 84 guestrooms or units
  • 2 coffee shops
  • Built in 2018
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Kingston Canberra Station (5.9 km / 3.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Canberra City Walk offers 84 accommodations with iPod docking stations and minibars. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Canberra aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on weekdays only.

  • In-room kitchen
  • Sitting area
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekdays only)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Cribs (infant beds) are available for AUD 10 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10 per day
  • Rollaway bed fee: AUD 40 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Canberra City Walk Apartment
  • Quest Walk Apartment
  • Quest Canberra City Walk
  • Quest Canberra City Walk Canberra
  • Quest Canberra City Walk Aparthotel
  • Quest Canberra City Walk Aparthotel Canberra

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.