"The breakfast cost me $48.00 through Wotif plus another $6.00 for a coffee, this is excessive, the bacon was cold the poached eggs were hard. Not wort ... " More
The restaurant, First Edition, is open for breakfast and dinner. First Edition Bar is the hotel's own bar, serving drinks along with lunch and light fare. Enjoy the gym, spa tub, sauna, and pool loungers. Business travelers can take advantage of 7 meeting rooms, a conference center, and a business center. Added amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 9:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of self parking.
Places within a 15-minute walk of this 4.5-star Canberra City Centre hotel include National Convention Centre and Commonwealth Park.
15 Sep. 2023 by Warm Regards, Guest Relation Team Novotel Canberra
Greetings from Novotel Canberra!!Thank you for taking the time to post a candid feedback on your experience at Novotel Canberra. Please accept our sincere apologies for all the inconvenience caused.It is feedback from esteemed guest like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. Nothing is more important than regaining your trust and all of us here hope that you will give us the opportunity to welcome you once again at hotel and provide you with an experience that you rightfully expect from us.
15 Sep. 2023 by Warm Regards, Guest Relation Team Novotel Canberra
Dear Ebony,Greetings from Novotel Canberra!!Thank you for taking the time to post a candid feedback on your experience at Novotel Canberra. Please accept our sincere apologies for all the inconvenience caused.It is feedback from esteemed guest like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. Nothing is more important than regaining your trust and all of us here hope that you will give us the opportunity to welcome you once again at hotel and provide you with an experience that you rightfully expect from us.
15 Sep. 2023 by Warm Regards, Guest Relation Team Novotel Canberra
Dear Amy,Greetings from Novotel Canberra!!Thank you for taking the time to post a candid feedback on your experience at Novotel Canberra. Please accept our sincere apologies for all the inconvenience caused.It is feedback from esteemed guest like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. Nothing is more important than regaining your trust and all of us here hope that you will give us the opportunity to welcome you once again at hotel and provide you with an experience that you rightfully expect from us.
19 Sep. 2023 by Warm Regards, Guest Relation Team Novotel Canberra
Dear Kylee,Greetings from Novotel Canberra!!Thank you for your time given to express your wonderful feedback. We are delighted to know that your experience at the hotel was excellent and the hotel suited your needs perfectly.I have shared your feedback with the team and our associates, which truly drives us to give our very best. At Novotel Canberra, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Accor Hotels and are committed to provide you the highest level of services.If you have any further queries or comments, please feel free to contact us directly. Looking forward to welcome you back at Novotel Canberra.
19 Sep. 2023 by Warm Regards, Guest Relation Team Novotel Canberra
Dear Adele,Greetings from Novotel Canberra!!Thank you for your time given to express your wonderful feedback. We are delighted to know that your experience at the hotel was excellent and the hotel suited your needs perfectly.I have shared your feedback with the team and our associates, which truly drives us to give our very best. At Novotel Canberra, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Accor Hotels and are committed to provide you the highest level of services.If you have any further queries or comments, please feel free to contact us directly. Looking forward to welcome you back at Novotel Canberra.
19 Sep. 2023 by Warm Regards, Guest Relation Team Novotel Canberra
Dear Alan,Greetings from Novotel Canberra!!Thank you for your time given to express your wonderful feedback. We are delighted to know that your experience at the hotel was excellent and the hotel suited your needs perfectly.I have shared your feedback with the team and our associates, which truly drives us to give our very best. At Novotel Canberra, we take pride in ensuring our customer’s satisfaction. We deeply value your relationship with Accor Hotels and are committed to provide you the highest level of services.If you have any further queries or comments, please feel free to contact us directly. Looking forward to welcome you back at Novotel Canberra.
20 Jul. 2023 by Guest Relations Team Novotel Canberra
Dear Samantha,Thank you for taking the time to provide your feedback of your recent stay with us. Please allow me to express my sincere apologies for the inconvenience and issues you encountered during your stay.It is feedback from esteemed guest like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service.Nothing is more important than regaining your trust and all of us here hope that you will give us the opportunity to welcome you once again at hotel and provide you with an experience that you rightfully expect from us.Kind Regards,Guest Relations TeamNovotel Canberra
20 Jul. 2023 by Guest Relations Team
Dear Lyan,Thank you for taking the time to provide your feedback of your recent stay with us. Please allow me to express my sincere apologies for the issues and inconvenience you experienced during your stay.I hope that you can understand that due to limited availability, our car park cannot be guaranteed and is subject to availability at cost. Especially during peak seasons this can be difficult to manage but please rest assured that your feedback is being shared with our departments to introspect our systems and learn how we can improve our services in the future. Nothing is more important than regaining your trust and all of us here hope that you will give us the opportunity to welcome you once again at hotel and provide you with an experience that you rightfully expect from us.Warm Regards,Guest Relations TeamNovotel Canberra
20 Jul. 2023 by Guest Relations Team
Dear Dave,Thank you for taking the time to provide your feedback of your recent stay with us.Whilst I was very happy to hear that you enjoyed the hotel facilities such as the pool, I am sorry that you encountered some other concerns with the service and presentation of the hotel. For this, please allow me to express my sincere apologies.It is feedback from esteemed guest like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. We hope you will give us an opportunity to welcome you back to Novotel Canberra again in the future.Warm Regards,Guest Relations Team,Novotel Canberra
11 Jul. 2023 by Warm Regards, Guest Relation Team Novotel Canberra
Dear Guest,Greetings from Novotel Canberra!!Thank you for taking the time to post a candid feedback on your experience at Novotel Canberra. Please accept our sincere apologies for all the inconvenience caused.It is feedback from esteemed guest like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. Nothing is more important than regaining your trust and all of us here hope that you will give us the opportunity to welcome you once again at hotel and provide you with an experience that you rightfully expect from us.
As a guest of Novotel Canberra, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and 7 meeting rooms are available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Novotel Canberra. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Canberra hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Novotel Canberra offers 286 accommodations with laptop-compatible safes and espresso makers. These individually furnished accommodations have separate sitting areas. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Canberra hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 6:30 AM to 10:30 AM.
First Edition - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
First Edition Bar - This bar serves lunch and light fare. Open daily.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.