4.1 out of 5

"close to everything, room was nice with really comfortable beds and great tea selection (it counts) I was a bit worried when the halls looked very d ... " More

By a verified traveller on Sat 18 Aug 2018

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Hotel Description

A luxury stay in the heart of Canberra awaits you at Novotel Canberra. You'll be 2.4 km (1.5 mi) from National Museum of Australia and 2.5 km (1.5 mi) from Australian War Memorial. Highlights at this hotel include a restaurant, an indoor swimming pool, and a bar/lounge.

Flat-screen TVs with satellite channels are featured in all 286 individually furnished rooms, and you can enjoy WiFi, coffee/tea makers, and free newspapers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Nice touches include slippers and free toiletries. Safes, hairdryers, and phones are also available.

The restaurant, One Restaurant, is open for breakfast and dinner. One Bar is the hotel's own bar, serving drinks along with lunch and light fare. Enjoy the fitness centre, spa tub, and sauna. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include WiFi in public areas, concierge services, and a 24-hour front desk. Full breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of self parking.

This 4.5-star Canberra City Centre hotel is 3.1 km (1.9 mi) from Old Parliament House and 3.3 km (2 mi) from Australian National Botanic Gardens.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$132 per night

Executive Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard One Bedroom Apartment King Bed and Sofa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Novotel Canberra ratings based on 1,026 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Canberra

Everyone (695) Couples (207) Business (7) Family (112)
5 out of 5
Very nice. Pitty there is no free WiFi or free parking

Posted by on 13 Dec 2018

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4 out of 5
Great location but still appears to be under renovation. The pool and spa area was fantastic! The service in the dining room was hit and miss. Very slow to cook eggs at breakfast (waited 25 mins two days in a row for two poached eggs). Staff making coffee/marking off room on our second day were rude and sour, as though guests were an inconvenience to their barista trying or cleaning!

Posted by on 12 Dec 2018

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3 out of 5
Many items extra on top of room cost. Parking , breakfast. Was charged extra for a room with balcony as the other room was very closed in. Every othertime a standard room had the balcony

Posted by on 9 Dec 2018

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2 out of 5
Shower did not work properly I asked three times to have it fixed! Shower pressure not sufficient to wash hair or enjoy shower, it was not fixed

Posted by on 6 Dec 2018

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3 out of 5
Be careful getting in & out of the bath/shower in Room 730, no hand rail to hold onto and extremely dangerous, which I had a nasty fall which resulted in a Doctors visit upon my return home. Reported to management, who did apologise and advised they were getting their maintenance team to look at the safety hazard. I have heard no further since if it’s been fixed?!

Posted by on 5 Dec 2018

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2 out of 5

Posted by on 29 Nov 2018

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4 out of 5

Posted by on 28 Nov 2018

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3 out of 5
Nice hotel in the centre of Canberra. Good for one night. Rooms are a bit pricey for what you get though. Cons: rooms are not soundproofed, older facilities (a bit out dated), the bathroom is really small (the door opens inwards as well?). Pros: comfy beds, clean, spacious room overall.

Posted by , from Canberra on 27 Nov 2018

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5 out of 5
Booked the accommodation on the photos of the pool, and I was happy to swim and sit in the spa and sauna, made my short stay very relaxing.

Posted by , from Redland City on 26 Nov 2018

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2 out of 5
The photos of the hotel online must have been taken when it first open as it is very tired now. The rooms are dated and bathrooms desperately need updating. Our aircon sounded like a generator. We were not aware that parking was extra so was not happy having to pay an extra $25 per day. I would not stay there again.

Posted by , from Sydney on 25 Nov 2018

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Property Features

As a guest of Novotel Canberra, you'll find an indoor pool, a spa tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. A business centre and meeting rooms are available. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Novotel Canberra. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Canberra hotel is smoke free.

  • 1 building
  • 286 guestrooms or units
  • 7 levels
  • 7 conference rooms
  • 70 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.) (7.9 km / 4.9 mi)
  • Train station: Kingston Canberra Station (6.1 km / 3.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Canberra offers 286 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Each accommodation is individually furnished. 32-inch Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, complimentary slippers, complimentary toiletries and a hairdryer. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 9:30 AM.

One Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

One Bar – This bar serves lunch and light fare. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per stay.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 30 per person (approximately)
  • Fee for in-room wireless Internet: AUD 24.95 per night (rates may vary)
  • Fee for in-room wired Internet: AUD 10 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 25 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per stay
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Canberra Hotel
  • Novotel Canberra
  • Novotel
  • Canberra Novotel
  • Accor Canberra
  • Novotel Canberra Hotel Canberra

You should know

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.