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"Heater dial in room broken but heater still worked " More

By a verified traveller on Thu 24 Jun 2021

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Hotel Description

At ibis budget Canberra you'll be 2.4 km (1.5 mi) from EPIC and 2.7 km (1.7 mi) from Kamberra Function Centre. Highlights at this hotel include a restaurant and in-room free WiFi.

LCD TVs and desks are featured in all 75 rooms.

This business-friendly hotel offers free WiFi in public areas. Added amenities include laundry facilities. Continental breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of free self parking.

Attractions within a 15-minute drive of this Watson hotel include Pialligo Estate and Australian Institute of Sport.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$81* Per night/room 4 Aug. - 5 Aug.

Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

ibis budget Canberra ratings based on 498 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for ibis budget Canberra

Everyone (362) Couples (44) Business (5) Students (5) Family (57) Other (1)
5 out of 5
Heater dial in room broken but heater still worked

Posted by on 24 Jun. 2021

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Comment from Hotel Management

24 Jun. 2021 by Patrick

Hi Anonymous, Thank you so much for staying with us and supporting us during these funny COVID times. I'm delighted to see that you had such a pleasant stay, though my sincerest apologies for the issues with the heater dial. I'm just grateful that the heater still worked considering how bloody cold it is in Canberra at the moment! Thank you again for sharing your experience and we hope to welcome you back again soon. Warm regards Patrick Gullotto General Manager

4 out of 5
Convenient.

Posted by on 23 Jun. 2021

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Comment from Hotel Management

24 Jun. 2021 by Patrick

Hi Anonymous, Thank you for staying with us and for the pretty decent review. I'm glad to see that our hotel did the trick and met your expectations and I hope we can do the same again for you in the future. Warm regards Patrick Gullotto General Manager

2 out of 5
Not worth 105$ Add 20$ more and get a descent place

Posted by on 16 Jun. 2021

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Comment from Hotel Management

23 Jun. 2021 by Patrick

Hi Anonymous! Thank you so much for staying with us, though my sincerest apologies that the experience fell below your expectations. I'm disappointed that you feel the value wasn't there, particularly considering we are one of the cheapest accommodation providers in Canberra. I definitely don't disagree though, if you spend a little more, you will find hotel rooms that are a little bigger etc. Thank you again for sharing your experience. Kind regards Patrick Gullotto General Manager

5 out of 5
Could open the window.

Posted by on 8 Jun. 2021

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Comment from Hotel Management

23 Jun. 2021 by Patrick

Hi Anonymous! Thank you for staying with us and for the amazing rating! I'm delighted it was a pleasant experience and glad that the option to open the window made a big difference too. Thank you again for sharing your experience. We hope to see you again soon. Kind regards Patrick Gullotto General Manager

5 out of 5

Posted by on 2 Jun. 2021

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Comment from Hotel Management

23 Jun. 2021 by Patrick

Hi Anonymous, Thanks for the awesome rating! Glad to see we left a positive impression. Hope to see you again soon! Warm regards Patrick Gullotto General Manager

4 out of 5
The staff were lovely and very helpful. The motel looks tired and we stayed their approximately 30 years ago when it was new and it still looks the same.

Posted by on 6 May 2021

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Comment from Hotel Management

23 Jun. 2021 by Patrick

Hi Anonymous, Thanks for the honest and constructive review! I'm grateful that our amazing team's efforts were noticed and appreciated. Thank you! Completely understand your sentiment around the rest of the hotel. We had big plans just before COVID, but obviously have had to reset. Hopefully are new goals will start to be realised over the next 12 - 18 months! Many thanks again for sharing your experience. We hope to see you again, though hopefully sooner than 30 years! Warm regards Patrick Gullotto General Manager

5 out of 5
Very friendly staff, clean & convenient.

Posted by on 2 May 2021

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Comment from Hotel Management

23 Jun. 2021 by Patrick

Hi Anonymous, Thank you so much for staying with us and for such an amazing review. I'm delighted to see that our efforts are shining through and we are most appreciative of the recognition. Thank you! We hope to see you again soon! Warm regards Patrick Gullotto General Manager

4 out of 5
Good value. Small and basic but nice. Lovely helpful staff. Comfortable bed, hot shower, clean, free wifi, plenty of parking. Great location for travelling. Ensuite the smallest I have seen. Fitted like a pod. No shower curtain. No shelves. Shower runs into toilet area and almost out the door. Had to use alll the towels to mop up after. Sink is in bedroom on other side with no hook to hang/dry a towel, meaning inconvenient after using toilet, especially in the night for 2 people. No power sockets near bed. Would stay again though because of the positives..

Posted by on 1 May 2021

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Comment from Hotel Management

24 Jun. 2021 by Patrick

Hi Anonymous, Thank you for staying with us, especially during these unusual COVID times. It's great to hear that the positive outway the negatives. I definitely agree that the design of the room and bathroom is a little unusual and outdated. The plan is now that we are somewhat on the other side of COVID we can start to look forward and update the hotel and it's facilities. It's likely to be a long road, but we will get there! Many thanks for all the support! We hope to see you again soon. Warm regards Patrick Gullotto General Manager

5 out of 5
I have stayed here two times in the past week and it definitely exceeded my expectations. Great price, clean rooms, free parking, great location and fantastic customer service. Patrick is a fantastic manager who made my stay perfect. He was super friendly and remembered my name. Would recommend to anyone!

Posted by on 29 Apr. 2021

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Comment from Hotel Management

24 Jun. 2021 by Patrick

Thank you Anonymous! We really appreciate you staying with us and I'm super appreciative for the wonderfully kind words. The whole team puts in an insane amount of effort in to ensure everyone has a comfortable stay and it's great to see that it is recognised and appreciated too. Thank you again for sharing your experience and we look forward to welcoming you back soon. Warm regards, Patrick Gullotto General Manager

4 out of 5
Clean and comfortable. Room was basic and showing some signs of ageing. Strange step up into Cruise Ship style toilet/shower was small but functional, seen this before at other Ibis Budget hotels.Heater worked but hard to read setting dial as numbers had almost worn off, took a bit of fiddling to get it right.

Posted by on 28 Apr. 2021

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Comment from Hotel Management

24 Jun. 2021 by Patrick

Hi Anonymous, Thank you so much for staying with us and for your honest and constructive feedback. I'm delighted to see that for the most part it was a pleasant experience, though I do agree, the hotel is getting a little tired. Now that we are somewhat on the other side of COVID, the plan is to slowly start refreshing the hotel. Thank you again for sharing your experience and we hope to welcome you back when you next visit Canberra. Warm regards Patrick Gullotto General Manager

About the ibis budget Canberra

Location 15 Tay Street, Watson, ACT 2602

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. WiFi is free in public spaces. Free self parking is available. This Canberra hotel is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 2 levels
  • Dining venue
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.) (15.5 km / 9.6 mi)
  • Parking: Free self parking

Room Amenities

Ibis budget Canberra offers 75 accommodations with air conditioning. LCD televisions are featured in guestrooms. Bathrooms include showers. This Canberra hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

  • LCD television
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 9:30 AM.

Ibis budget Canberra has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7 AM - 10 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 12 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis budget Canberra Hotel
  • ibis budget Canberra
  • Formule 1 Canberra Hotel Canberra
  • Formule 1 Hotel Canberra
  • ibis budget Canberra Hotel
  • ibis budget Canberra Watson
  • ibis budget Canberra Hotel Watson

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.