4.7 out of 5

"Beautiful Art Deco hotel near the lake with comfy beds and a great gym. Annoying that Wotif charges is for 3 people but only pay the hotel for 2-I thi ... " More

By a verified traveller on Mon 03 Sep 2018

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Hotel Description

A luxury stay in Yarralumla awaits you at Hyatt Hotel Canberra - a Park Hyatt. Within a 20-minute stroll, you'll find popular places like Lake Burley Griffin and National Gallery of Australia. Highlights at this hotel include a restaurant, an indoor swimming pool, and a bar/lounge.

You can enjoy TVs with satellite channels, and all 252 rooms feature free WiFi, free wired Internet, and sitting areas. Minibars provide refreshments, and 24-hour room service makes dining in an option. You'll find nice touches like soaking tubs, bathrobes, and free toiletries to enhance your stay. Additionally, separate bathtubs and showers, coffee/tea makers, and free newspapers are available.

The restaurant, The Promenade Cafe, is open for breakfast, brunch, lunch, and dinner. Enjoy the fitness centre, outdoor tennis court, spa tub, and sauna. 1330 square feet (124 square metres) of event facilities include conference centres, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free WiFi in public areas and a coffee shop/café. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

You'll be 2.5 km (1.5 mi) from National Convention Centre and 2.7 km (1.7 mi) from Canberra Centre with a stay at this 5-star Capital Hill hotel.

Park, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$268 per night

Club Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite (Diplomatic)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Park, Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Park, Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hyatt Hotel Canberra - a Park Hyatt ratings based on 898 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Hotel Canberra - a Park Hyatt

Everyone (431) Couples (401) Business (5) Family (60) Other (1)
5 out of 5
The perfect mini-break. Beautifully appointed rooms, lovely sitting areas both inside and outside the hotel, great staff.

Posted by on 18 Feb. 2019

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Comment from Hotel Management

18 Feb. 2019 by Guest Services

Dear Cait, Thank you for reviewing your recent stay. We are delighted to hear you enjoyed your time with us. We look forward to welcoming you back in the newer future. Warm Regards, The Hyatt Team

5 out of 5
Hotel has great ambience and sense of the ACT history.

Posted by on 31 Jan. 2019

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Comment from Hotel Management

1 Feb. 2019 by Guest Services

Dear Guest, Thank you for reviewing your recent stay. We are delighted to hear you enjoyed your time with us. We look forward to welcoming you back in the near future. Warm Regards, Guest Services

4 out of 5
A great hotel, with pool and gym and great buffet breakfast and dinner. Excellent service from all staff.

Posted by on 29 Jan. 2019

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Comment from Hotel Management

31 Jan. 2019 by Guest Services

Dear Guest, Thank you for taking the time to review your recent stay. We are delighted to hear you enjoyed your time with us. We look forward to welcoming you back to Hyatt Hotel Canberra. Warm Regards, Guest Services

5 out of 5
Classy hotel and convenient to landmarks of Canberra

Posted by on 28 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by Guest Services

Dear Guest, Thank you for taking the time to review your stay with us. We are delighted to hear you enjoyed your time here. We look forward to welcoming you back again in the near future. Warm Regards, Guest Services

3 out of 5

Posted by on 28 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by Guest Services

Dear Guest, Thank you for taking the time to review your stay with us. We are sad to see your stay with us was only okay. We will continue to strive for the level of service befitting Hyatt and it's esteemed guests. We look forward to welcoming you back again sometime in the future. Warm Regards, Guest Services

2 out of 5

Posted by on 13 Jan. 2019

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Comment from Hotel Management

15 Jan. 2019 by Duty Manager

Dear Guest, Thank you for reviewing your stay with us. We are sorry to hear it was below expectations. Please do not hesitate to provide any specific feedback so we may follow up directly. We look forward to hearing from you. Warm Regards, Duty Manager

5 out of 5
Hyatt Hotel Canberra is very well maintained and the staff are always pleasant and helpful. When I travel away from home for a few days I like somewhere that makes me feel special - this hotel delivers.

Posted by on 6 Jan. 2019

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Comment from Hotel Management

8 Jan. 2019 by Guest Services

Dear AC, Thank you for reviewing your recent stay, your kind comments are very much appreciated. We look forward to welcoming you back in the near future. Warm Regards, Guest Services

4 out of 5
Nice heritage hotel with all the mod cons Sad the pool area isnt better ventilated, being indoors

Posted by on 6 Jan. 2019

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Comment from Hotel Management

10 Jan. 2019 by Guest Services

Dear Guest, Thank you for reviewing your recent stay with us. We are delighted to hear you enjoyed yourself. We will continue to strive for that 5 out of 5! We look forward to welcoming you back in the near future. Warm Regards, Guest Services

5 out of 5

Posted by on 2 Jan. 2019

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Comment from Hotel Management

3 Jan. 2019 by Guest Services

Dear Guest, Thank you for your kind review from you recent stay. We look forward to welcoming you back in the near future. Warm Regards, Guest Services

5 out of 5
As always, quiet, very comfortable and great service

Posted by on 26 Dec. 2018

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Comment from Hotel Management

28 Dec. 2018 by Guest Services

Dear Guest, Thank you for taking the time to review your stay with us. We are delighted to hear you enjoyed your time at Hyatt Hotel Canberra. We look forward to welcoming you back soon. Warm Regards, Guest Services

About the Hyatt Hotel Canberra - a Park Hyatt

Location Commonwealth Avenue, Yarralumla, ACT 2600

Property Features

As a guest of Hyatt Hotel Canberra - a Park Hyatt, you'll find an indoor pool, an outdoor tennis court, a spa tub, and a sauna. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a limo/town car service are available. Event space at this hotel measures 1330 square feet (124 square metres) and includes conference centres. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the luxury Hyatt Hotel Canberra - a Park Hyatt. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Yarralumla hotel is smoke free.

  • 1 building
  • 252 guestrooms or units
  • 4 levels
  • 1330 sq ft of conference space
  • 124 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Outdoor tennis court
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.) (9 km / 5.6 mi)
  • Train station: Kingston Canberra Station (4.5 km / 2.8 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Hotel Canberra - a Park Hyatt offers 252 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, a complimentary bathrobe, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

The Promenade Cafe – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Additional fees apply to children 5-12 years old for breakfast. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 39 and AUD 45 for adults, and AUD 27 and AUD 32 for children (approximately)
  • Self-parking fee: AUD 25 per day
  • Valet parking fee: AUD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Hotel
  • Hyatt Canberra
  • Hyatt

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.