4.3 out of 5

"First time stay but won't be the last, close to the city with public transport past the front door. Staff very friendly good facilities and food and ... " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

At Pavilion on Northbourne you'll be 2.6 km (1.6 mi) from Canberra Centre and 2.8 km (1.7 mi) from Australian National University. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 156 rooms feature flat-screen TVs with digital channels, and you can enjoy WiFi, coffee/tea makers, and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Hairdryers, phones, and irons/ironing boards are also available.

The restaurant, Atrium Restaurant and Bar, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. 5382 square feet (500 square metres) of event facilities include conference centres, and other business amenities include a 24-hour business centre. Additionally, you'll find free WiFi in public areas, a fitness centre, and a coffee shop/café. Full breakfast is available daily between 6:30 AM and 10 AM. There's also free RV/bus/truck parking, along with the convenience of a free area shuttle.

You'll be 3.2 km (2 mi) from Australian War Memorial and 3.4 km (2.1 mi) from National Convention Centre with a stay at this 4.5-star Dickson hotel.

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$117 per night

Deluxe Room with Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Pavilion on Northbourne ratings based on 3,834 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pavilion on Northbourne

Everyone (2069) Couples (1320) Business (20) Family (416) Other (2)
3 out of 5
Nothinf special. Clean, Good for the price, I suppose.

Posted by on 23 Apr. 2019

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5 out of 5
Nice place and clean. With disney movie. Though empty fridge with no water

Posted by on 22 Apr. 2019

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Comment from Hotel Management

22 Apr. 2019 by Dan

Thanks for the nice rating of our property. Hope to see you back really soon. Kind Regards Dan Brophy Front Office Manager

4 out of 5
Easy to find. Good off street parking. Very quiet even though there were lots of people there. Within half an hour’s drive of major tourist attractions.

Posted by on 22 Apr. 2019

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Comment from Hotel Management

22 Apr. 2019 by Dan

Thanks for rating your stay with us. Its great to read such positive feedback. Hope to see you back really soon. Kind Regards Dan Brophy Front Office Manager

3 out of 5
After a 9 hour drive tiring to my room the noise from the quest at the bar which is located in the centre could be herd, and with a 9 hour drive the next day I was woken to the noise of the adjoining room at 5am which lasted until 6am The room I stayed in 347 was not sound proof enough the linen has a tear in it and the spare blanket looked and felt like it had been stored for sometime. The complimentary milk tasted awful unable to enjoy a cup of tea before be. The tv remote was taped up to hold the batteries which didn’t work and I was unable to get the air con working. Needing to open the window only to put up with traffic noise However on the upside the shower pressure was great

Posted by on 19 Apr. 2019

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Comment from Hotel Management

20 Apr. 2019 by Dan

Thanks for taking the time to rate and review our property. We appreciate the constructive criticism and will look into all the points you brought to our attention. Kind Regards Dan Brophy Front Office Manager

4 out of 5
Staff are friendly, rooms are clean but the bar closes early.

Posted by on 19 Apr. 2019

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Comment from Hotel Management

20 Apr. 2019 by Dan

Thanks for rating our property. Unfortunately with our unique set up, we have to close the bar to reduce the noise for people to sleep. Hope to see you back soon. Kind Regards Dan Brophy Front Office Manager

5 out of 5

Posted by on 17 Apr. 2019

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Comment from Hotel Management

18 Apr. 2019 by Dan

Thanks for rating us on you stay. Hope to see you back really soon. Kind Regards Dan Brophy Front Office Manager

4 out of 5

Posted by on 16 Apr. 2019

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Comment from Hotel Management

18 Apr. 2019 by Dan

Thanks for rating us on you stay. Hope to see you back really soon. Kind Regards Dan Brophy Front Office Manager

4 out of 5
Staff was friendly. Room was comfortable. Ordered room service, was told food would arrive within 20 min. Rang after one hour and learned that order was never lodged with kitchen.

Posted by on 16 Apr. 2019

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Comment from Hotel Management

18 Apr. 2019 by Dan

Thanks for rating us on you stay. Sorry about the room service order, I will look into it. Hope to see you back really soon. Kind Regards Dan Brophy Front Office Manager

5 out of 5
Liked the atmosphere, comfortable room, friendly and obliging staff.

Posted by , from Adelaide on 15 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Dan

I will share you comments with the staff. Thanks for the higher rating. Hope to see you back soon.

4 out of 5
Convenient location, clean and spacious rooms. Nice to have a restaurant and bar in the hotel.

Posted by on 15 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by Dan

Thanks for the feedback and for rating out hotel. Hope to see you back soon. Kind Regards Dan Brophy Front Office Manager

Property Features

Pavilion on Northbourne offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference centres. The business-friendly Pavilion on Northbourne also features tour or ticket assistance, a garden, and concierge services. A free shuttle from the hotel to the airport (available on request) and An area shuttle are free. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Dickson hotel.

  • 1 building
  • 156 guestrooms or units
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (270.8 km / 168.2 mi)
  • Train station: Kingston Canberra Station (8.8 km / 5.5 mi)
  • Property shuttles: Free airport drop-off and area shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Pavilion on Northbourne offers 156 forms of air-conditioned accommodation with minibars and free newspapers. Flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Dickson hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.

Atrium Restaurant and Bar – Overlooking the garden, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Late-night fare is available from 24-hour room service.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request from 7 AM to 8:30 AM. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 7 AM to 8:30 AM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Cribs (infant beds) are available for AUD 5 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 20 and AUD 24 for adults, and AUD 12 and AUD 12 for children (approximately)
  • Fee for in-room wireless Internet: AUD 20 per night (rates may vary)
  • Late check-out fee: AUD 20 (subject to availability)
  • Crib (infant bed) fee: AUD 5 per night
  • Rollaway bed fee: AUD 50 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pavilion Northbourne Hotel Dickson
  • Pavilion Northbourne Dickson

You should know

  • Pavilion on Northbourne offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.