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4.2 out of 5

"Staff very helpful. I found it noisy and quite an old hotel in need of an upgrade. " More

By a verified traveller on Sun 01 Aug 2021

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Hotel Description

At Pavilion on Northbourne you'll be 2.2 km (1.4 mi) from Mount Ainslie Nature Reserve and 2.5 km (1.6 mi) from O'Connor Ridge Nature Reserve. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

LCD TVs with digital channels are featured in all 156 rooms, and you can enjoy sitting areas, coffee/tea makers, and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Additionally, safes, hair dryers, and phones are available.

The restaurant, Atrium Restaurant and Bar, is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 5382 square feet (500 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of free RV/bus/truck parking.

With a stay at this 4.5-star Dickson hotel, you'll be 2.6 km (1.6 mi) from Canberra Museum and Gallery and 2.6 km (1.6 mi) from Canberra Centre.

Atrium Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$114* Per night/room 29 Sep. - 30 Sep.

Balcony Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Pavilion on Northbourne ratings based on 803 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pavilion on Northbourne

Everyone (374) Couples (191) Family (238)
3 out of 5
Staff very helpful. I found it noisy and quite an old hotel in need of an upgrade.

Posted by on 1 Aug. 2021

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Comment from Hotel Management

8 Aug. 2021 by Dan

Thanks for staying with us. We appreciate your feedback and hope to see you back again really soon. Kind Regards Dan Brophy Front Office Manager

5 out of 5
Awesome stay

Posted by on 30 Jul. 2021

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Comment from Hotel Management

8 Aug. 2021 by Dan

Thanks for staying with us and giving us high marks. We appreciate your feedback and hope to see you back again really soon. Kind Regards Dan Brophy Front Office Manager

4 out of 5
The hotel is lovely and the room was clean and neat. The shower didnt stay consistently at one temperature but otherwise everything was great.

Posted by on 28 Jul. 2021

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Comment from Hotel Management

31 Jul. 2021 by Dan

Thanks for staying with us and giving us nice feedback. We hope to see you back really soon. Kind Regards Dan Brophy Front Office Manager

4 out of 5
Great value for money, food was good and location is great. I think they need to put a sign up saying "Happy Hour" is not on at weekends

Posted by on 22 Jul. 2021

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Comment from Hotel Management

31 Jul. 2021 by Dan

Thanks for staying with us and giving us nice feedback. We hope to see you back really soon. Kind Regards Dan Brophy Front Office Manager

3 out of 5
The Pavilion was good. The only thing there was no QR code sign in for the motel but they took a copy of license and when asked would it be destroyed when I left the answer was no. This is not OK as it is a copy of my license and when there is records of other details on their system this could be a easy way to have a identity theft. I understand about Covid situation but the Pavilion should have a QR code to sign in on (they have it in their Café/restaurant)

Posted by on 22 Jul. 2021

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Comment from Hotel Management

31 Jul. 2021 by Dan

Thanks for staying with us and giving us feedback on your stay. I will pass on your comments to upper management. This is however a policy we do and have done even before COVID. We hope to see you back really soon. Kind Regards Dan Brophy Front Office Manager

4 out of 5
easy to check in and out, a good range of food options nearby at Dickson Shops.

Posted by on 21 Jul. 2021

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Comment from Hotel Management

31 Jul. 2021 by Dan

Thanks for staying with us and giving us nice feedback. We hope to see you back really soon. Kind Regards Dan Brophy Front Office Manager

5 out of 5
Easy access and good location. Value for money.

Posted by on 20 Jul. 2021

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Comment from Hotel Management

31 Jul. 2021 by Dan

Thanks for staying with us and giving us high marks. We hope to see you back really soon. Kind Regards Dan Brophy Front Office Manager

4 out of 5
A minor maintainence issue. Bathroom basin plug didn't seal. No guide on how to use TV, which had free to air, foxtel & netflix, as well as hotel information. Took a while to work out. No instructions for clock radio. Never did work out how to set the correct time.

Posted by on 18 Jul. 2021

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Comment from Hotel Management

31 Jul. 2021 by Dan

Thanks for staying with us and giving us feedback about your stay. I will pass on your comments to upper management. We hope to see you back really soon. Kind Regards Dan Brophy Front Office Manager

4 out of 5
It was good value for money

Posted by on 17 Jul. 2021

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Comment from Hotel Management

17 Jul. 2021 by Dan

Thanks for staying with us and the nice feedback. Hope to see you again really soon. Kind Regards Dan Brophy Front Office Manager

5 out of 5

Posted by on 16 Jul. 2021

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Comment from Hotel Management

31 Jul. 2021 by Dan

Thanks for staying with us and giving us high marks. We hope to see you back really soon. Kind Regards Dan Brophy Front Office Manager

Property Features

Pavilion on Northbourne offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Pavilion on Northbourne. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Canberra hotel.

  • 1 building
  • 156 guestrooms or units
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Kingston Canberra Station (8.2 km / 5.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Pavilion on Northbourne offers 156 accommodations with minibars and safes. Accommodations offer separate sitting areas. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. 32-inch LCD televisions come with premium digital channels. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Atrium Restaurant and Bar - Overlooking the garden, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 23 and AUD 28 for adults, AUD 12 and AUD 12 for children (approximately)
  • Late check-out fee: AUD 20 (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pavilion Northbourne Dickson
  • Pavilion Northbourne Hotel Dickson
  • Pavilion On Northbourne Canberra
  • Pavilion Northbourne Hotel
  • Pavilion Northbourne
  • Pavilion On Northbourne Hotel Canberra
  • Pavilion on Northbourne Hotel
  • Pavilion on Northbourne Dickson
  • Pavilion on Northbourne Hotel Dickson
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.