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4.2 out of 5

"The accommodation was fine but the Furnishings and fittings were dated but functional. But for the price I was very happy. " More

By a verified traveller on Thu 03 Dec 2020

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Hotel Description

At Pavilion on Northbourne you'll be 2.6 km (1.6 mi) from Canberra Centre and 2.9 km (1.8 mi) from Australian National University. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

Flat-screen TVs with digital channels are featured in all 156 rooms, and you can enjoy sitting areas, WiFi, and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Additionally, free newspapers, safes, and hair dryers are available.

The restaurant, Atrium Restaurant and Bar, is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. 5382 square feet (500 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Each morning full breakfast is served between 6:30 AM and 10 AM. There's also free RV/bus/truck parking, along with the convenience of a free area shuttle.

This 4.5-star Dickson hotel is 3.2 km (2 mi) from National Convention Centre and 3.3 km (2 mi) from Australian War Memorial.

Atrium Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$98* Per night/room 20 Dec. - 21 Dec.

Balcony Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Pavilion on Northbourne ratings based on 815 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pavilion on Northbourne

Everyone (468) Couples (143) Family (197)
4 out of 5
The accommodation was fine but the Furnishings and fittings were dated but functional. But for the price I was very happy.

Posted by , from Narooma NSW on 3 Dec. 2020

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5 out of 5

Posted by on 28 Nov. 2020

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4 out of 5
Good location, free breakfast, rooms clean and functional, free off-street parking.

Posted by , from Sydney on 26 Nov. 2020

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4 out of 5
Staff are excellent, room was clean and recently sanitized (you could tell from the smell of disinfectant). Pity about the construction work going on at the adjacent property but I DID get the best nights sleep I've had in a LONG time .. until 6:30am when work started next door. Perhaps get them to start construction on the hotel side after 7:30am might be a good idea?

Posted by , from Sydney on 25 Nov. 2020

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5 out of 5
The interior is beautiful with its indoor gardens.

Posted by on 24 Nov. 2020

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Comment from Hotel Management

25 Nov. 2020 by Dan

Thanks for rating our hotel with the highest marks possible. Its great to read from your feedback that you enjoyed the gardens during your stay. Hope to see you back again really soon. Kind Regards Dan Brophy Front Office Manager

5 out of 5
Staff were great and helpful . Room spotless and comfortable . Room service great and fast . Pool is lovely, only problem there is having to walk through eating area to go outside for the pool . Would and am staying again . I recommend this hotel highly

Posted by , from Wentworth Falls on 24 Nov. 2020

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Comment from Hotel Management

25 Nov. 2020 by Dan

Good Afternoon Julie, Thanks for rating our hotel with the highest marks possible. Sorry for the walk thought the bottom restaurant to get to the pool. We do hope to see you back again really soon. Kind Regards Dan Brophy Front Office Manager

5 out of 5
Everything at the hotel no need to leave and we’ll priced

Posted by on 23 Nov. 2020

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Comment from Hotel Management

25 Nov. 2020 by Dan

Thanks for rating our hotel with the highest marks possible. Great to read you had a great stay and liked the affordability of our hotel. Hope to see you back again really soon. Kind Regards Dan Brophy Front Office Manager

5 out of 5
Everything was very clean and check in was easy. Good location

Posted by on 23 Nov. 2020

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Comment from Hotel Management

25 Nov. 2020 by Dan

Thanks for rating our hotel with the highest marks possible. Love reading that you found the hotel clean and the check-in process simple. Hope to see you back again really soon. Kind Regards Dan Brophy Front Office Manager

4 out of 5
Convenient location for visit to Canberra and light rail

Posted by on 29 Oct. 2020

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Comment from Hotel Management

1 Nov. 2020 by Dan

Thanks for rating our hotel with higher than average marks. We do hope to see you again soon. Kind Regards Dan Brophy Front Office Manager

5 out of 5
It remains the same. Good value for money, excellent location, despite somewhat limited catering still practicing Covid safety. So popular carparking can be limited!

Posted by , from Sydney on 25 Oct. 2020

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Comment from Hotel Management

28 Oct. 2020 by Dan

Thanks for staying with us and giving us the highest marks possible. We do hope that you always have a place to park while staying with us. Usually this is not an issue. We look forward to seeing you again on your next stay in Canberra. Kind Regards Dan Brophy Front Office Manager

Property Features

Pavilion on Northbourne offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Pavilion on Northbourne. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Canberra hotel.

  • 1 building
  • 156 guestrooms or units
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (270.1 km / 167.9 mi)
  • Train station: Kingston Canberra Station (8.1 km / 5 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Pavilion on Northbourne offers 156 accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Atrium Restaurant and Bar - Overlooking the garden, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 20 and AUD 24 for adults, AUD 12 and AUD 12 for children (approximately)
  • Fee for in-room wireless Internet: AUD 20 per night (rates may vary)
  • Late check-out fee: AUD 20 (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pavilion Northbourne Dickson
  • Pavilion Northbourne Hotel Dickson
  • Pavilion On Northbourne Canberra
  • Pavilion Northbourne Hotel
  • Pavilion Northbourne
  • Pavilion On Northbourne Hotel Canberra
  • Pavilion on Northbourne Hotel
  • Pavilion on Northbourne Dickson
  • Pavilion on Northbourne Hotel Dickson
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.