4.3 out of 5

"First time stay but won't be the last, close to the city with public transport past the front door. Staff very friendly good facilities and food and ... " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

At Pavilion on Northbourne, you'll be 2.7 km (1.7 mi) from Canberra Centre and 2.8 km (1.7 mi) from Australian National University. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

All 156 rooms feature flat-screen TVs with digital channels, and you can enjoy WiFi, coffee/tea makers, and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Hairdryers, phones, and irons/ironing boards are also available.

The restaurant, Atrium Restaurant and Bar, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. 5382 square feet (500 square metres) of event facilities include conference centres, and other business amenities include a 24-hour business centre. Additionally, you'll find free WiFi in public areas, a fitness centre, and a coffee shop/café. Full breakfast is available daily between 6:30 AM and 10 AM. There's also free RV/bus/truck parking, along with the convenience of a free area shuttle.

Attractions within a 10-minute drive of this 4.5-star Dickson hotel include Australian War Memorial and Canberra Stadium.

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$119 per night

Deluxe Room with Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Pavilion on Northbourne ratings based on 3,779 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pavilion on Northbourne

Everyone (2045) Couples (1306) Business (20) Family (398) Other (2)
5 out of 5
The rooms are quiet,comfortable and very clean. The green foyer as you walk in is lovely, and a great place to sit and enjoy a coffee or wine. There is secure off road parking, which is free an added bonus!

Posted by on 16 Feb. 2019

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Comment from Hotel Management

17 Feb. 2019 by Dan

Thanks for taking the time to post feedback and rate our property on your last stay. Hope to see you back soon. Kind Regards Dan Brophy Front Office Manager

5 out of 5
My second time here and loved it. The staff are the best - so professional, yet warm and friendly. Had a magnificent meal in the restaurant and breakfast buffet is superb. I’ll be back! Thanks, team.

Posted by on 13 Feb. 2019

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Comment from Hotel Management

13 Feb. 2019 by Dan

Thanks for your feedback and taking the time to review our property. We look forward to your return trip to Canberra. Kind Regards Dan Brophy Front Office Manager

5 out of 5
The staff were lovely and helpful. I just love the atrium with all the plants, so retro, I'd stay there just for that. The room was fine, and though the hotel is clearly getting a bit old, it's spotlessly clean and the furniture was quite new. The only thing I didn't like was the air conditioning lacked a meaningful control and got a bit cold, but that's a minor quibble. Great value.

Posted by on 12 Feb. 2019

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Comment from Hotel Management

13 Feb. 2019 by Dan

Thanks for your feedback and taking the time to review our property. We look forward to your return trip to Canberra. Kind Regards Dan Brophy Front Office Manager

4 out of 5
Clean comfortable bed. Very small shower area. No minibar, but still charged $100 on check in. There was only milk and water...Good breakfast.

Posted by on 11 Feb. 2019

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Comment from Hotel Management

13 Feb. 2019 by Dan

Thanks for your feedback and taking the time to review our property. We look forward to your return trip to Canberra. Kind Regards Dan Brophy Front Office Manager

5 out of 5
Very nice hotel. Staff were friendly and helpful. Will stay here again.

Posted by on 10 Feb. 2019

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Comment from Hotel Management

10 Feb. 2019 by Dan

Thanks for taking the time to review our hotel and for the positive feedback. I will share it with the staff. We look forward to your returned visit. Kind Regards Dan Brophy Front Office Manager

5 out of 5
The rooms were well laid out and quiet, yhe Atrium setting wiith bar & restaurant was pleasant and relaxing, the staff friedly and efficient.

Posted by on 10 Feb. 2019

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Comment from Hotel Management

10 Feb. 2019 by Dan

Thanks for taking the time to review our hotel and for the positive feedback. I will share it with the staff. We look forward to your returned visit. Kind Regards Dan Brophy Front Office Manager

4 out of 5
Good location near public transport.. Bar/restaurant in attractive setting.

Posted by on 4 Feb. 2019

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Comment from Hotel Management

4 Feb. 2019 by Dan

Thanks for taking the time to review our property. Hope to see you back soon. Kind Regards Dan Brophy Front Office Manager

3 out of 5
Comfortable, good value, but breakfast was pretty ordinary, especially some items that were stale!

Posted by on 3 Feb. 2019

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Comment from Hotel Management

4 Feb. 2019 by Dan

Thanks for taking the time to review our property. We will look into the breakfast issue you brought to our attention. Hope to see you back soon. Kind Regards Dan Brophy Front Office Manager

5 out of 5
We had a very comfortable stay at the Pavilion and the food was excellent. The staff were friendly and helpful - much better than you would normally experience..

Posted by on 2 Feb. 2019

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Comment from Hotel Management

4 Feb. 2019 by Dan

Thanks for taking the time to review our property. Hope to see you back soon. Kind Regards Dan Brophy Front Office Manager

4 out of 5
Great breakfast Our room was above car park gate so very noisy at night Toilet leaking, staff advised

Posted by on 2 Feb. 2019

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Comment from Hotel Management

4 Feb. 2019 by Dan

Thanks for taking the time to review our property. We will look into the issue you brought up for out attention. Hope to see you back soon. Kind Regards Dan Brophy Front Office Manager

Property Features

Pavilion on Northbourne offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference centres. The business-friendly Pavilion on Northbourne also features tour or ticket assistance, a garden, and concierge services. A free shuttle from the hotel to the airport (available on request) and An area shuttle are free. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Dickson hotel.

  • 1 building
  • 156 guestrooms or units
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (270.8 km / 168.2 mi)
  • Train station: Kingston Canberra Station (8.8 km / 5.5 mi)
  • Property shuttles: Free airport drop-off and area shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Pavilion on Northbourne offers 156 forms of air-conditioned accommodation with minibars and free newspapers. Flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Dickson hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.

Atrium Restaurant and Bar – Overlooking the garden, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Late-night fare is available from 24-hour room service.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request from 7 AM to 8:30 AM. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 7 AM to 8:30 AM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Cribs (infant beds) are available for AUD 5 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 20 and AUD 24 for adults, and AUD 0 and AUD 12 for children (approximately)
  • Fee for in-room wireless Internet: AUD 20 per night (rates may vary)
  • Late check-out fee: AUD 20 (subject to availability)
  • Crib (infant bed) fee: AUD 5 per night
  • Rollaway bed fee: AUD 50 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pavilion Northbourne Hotel Dickson
  • Pavilion Northbourne Dickson

You should know

  • Pavilion on Northbourne offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.