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4.3 out of 5

"Staff are welcoming and the speed of service was excellent. " More

By a verified traveller on Fri 23 Sep 2022

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Hotel Description

At Pavilion on Northbourne you'll be 2.2 km (1.4 mi) from Australian National University and 2.6 km (1.6 mi) from Canberra Museum and Gallery. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, Atrium Restaurant and Bar, is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 5382 square feet (500 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a gym, and a coffee shop/cafe. On weekday mornings full breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of free RV/bus/truck parking.

With a stay at this 4.5-star Northern Canberra hotel, you'll be 2.6 km (1.6 mi) from City Hill and 2.7 km (1.7 mi) from Canberra Theatre Centre.

Atrium Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$113* Per night/room 23 Oct. - 24 Oct.

Balcony Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Pavilion on Northbourne ratings based on 683 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pavilion on Northbourne

Everyone (263) Couples (204) Family (182)
5 out of 5
Staff are welcoming and the speed of service was excellent.

Posted by on 23 Sep. 2022

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3 out of 5
Well positioned for easy access to City. Rooms very tired. Cracked tiles, tap handles and toilet seat falling off. Door lock to room not working and not actioned by reception staff after being advised.

Posted by on 21 Sep. 2022

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4 out of 5
Great location, good facilities and friendly staff. Light rail is near and runs frequently.

Posted by on 21 Sep. 2022

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4 out of 5
Comfortable, convenient, helpful staff.

Posted by on 21 Sep. 2022

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5 out of 5
This is not the first time I've stayed at the Pavilion and once again the experience was positive. Good customer service, pleasant to deal with and eager to assist. Room was clean and arranged a required!

Posted by on 20 Sep. 2022

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5 out of 5
Still good value hotel, but clear the rooms are not dusted and vacuumed properly.

Posted by on 15 Sep. 2022

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4 out of 5
Really great lounge/bar area, very spacious and lots of greenery. Room comfortable and clean.

Posted by on 14 Sep. 2022

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4 out of 5
Lovely stay at this hotel. Staff are lovely. Room was clean and well presented. At first we were given the wrong room but staff quickly changed. Bathroom is outdated and very small. Buffet breakfast was well presented and yummy.

Posted by on 13 Sep. 2022

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4 out of 5
Convenient to the light rail, unique hotel interior with the gardens, and would be great if there's an upgrade to the furnishing for in-room microwaves

Posted by , from Brisbane City on 7 Sep. 2022

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4 out of 5
Lighting to the right of reception desk near stairs could be brighter at night as I missed the bottom step

Posted by on 4 Sep. 2022

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Comment from Hotel Management

5 Sep. 2022 by Dan

Good Afternoon DavidThanks for staying with us and rating our hotel. I have passed on your comments to our maintenance team about the lighting. We do hope to see you back again really soon. Kind RegardsDan BrophyFront Office Manager

Property Features

Pavilion on Northbourne offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Pavilion on Northbourne. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Canberra hotel.

  • 1 building
  • 156 guestrooms or units
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Kingston Canberra Station (8.9 km / 5.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Pavilion on Northbourne offers 156 accommodations with minibars and safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM and 10:00 AM.

Atrium Restaurant and Bar - Overlooking the garden, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 10.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 23 and AUD 28 for adults, AUD 12 and AUD 12 for children (approximately)
  • Late check-out fee: AUD 20 (subject to availability)
  • Crib (infant bed) fee: AUD 10.00 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pavilion Northbourne Dickson
  • Pavilion Northbourne Hotel Dickson
  • Pavilion On Northbourne Canberra
  • Pavilion Northbourne Hotel
  • Pavilion Northbourne
  • Pavilion On Northbourne Hotel Canberra
  • Pavilion on Northbourne Hotel
  • Pavilion on Northbourne Dickson
  • Pavilion on Northbourne Hotel Dickson
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.