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4.3 out of 5

" Very pleasant stay. Great location. We would stay there again " More

By a verified traveller on Tue 04 Sep 2018

Hotel Description

Mantra on Northbourne places you in the centre of Braddon, within just a 15-minute stroll of popular places like Canberra Centre and Australian National University. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge.

Flat-screen TVs with cable channels are featured in all 177 rooms, and you can enjoy WiFi, coffee/tea makers and hairdryers. In-room dining is easy with amenities like fridges and round-the-clock room service. Deep soaking tubs, irons/ironing boards and desks are also available.

The restaurant, Stock Kitchen & Bar, is open for breakfast, lunch and dinner. Enjoy the fitness centre and sauna. Business travellers can take advantage of a conference centre and a business centre. Other amenities include free WiFi in public areas and laundry facilities. Each morning full breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking.

Attractions within a 30-minute walk of this 4.5-star Canberra City Centre hotel include National Convention Centre and Lake Burley Griffin.

Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$127 per night

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Premier Dual Key Apartment

Bed Count 2 King Beds Maximum Occupancy 6 Max

One Bedroom Apartment – Unserviced (Weekly Servicing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier View Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Two Bedroom Dual Key Apartment

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Mantra on Northbourne ratings based on 992 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra on Northbourne

Everyone (490) Couples (297) Business (5) Family (197)
5 out of 5

Posted by on 25 May 2019

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5 out of 5
Room nice. Very clean. Pleasant staff. I would stay here again

Posted by on 24 May 2019

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3 out of 5
No complimentary biscuits with the tea and coffee unless you want to purchase them, also two coffee sachets per person and sometimes I would like an extra one of an evening, and no complimentary fresh water, also only one chair in the room so one of us has to sit on the bed when having our tea/coffee

Posted by on 17 May 2019

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Comment from Hotel Management

17 May 2019 by Mantra NB

Thank you for taking the time to provide feedback on our property. We strive to ensure that each guest have a memorable and enjoyable stay with us however I can see on this occasion we did not meet our own expectations. We always appreciate guest feedback as it gives us the opportunity to improve our offerings in order to better meet customer's needs. We hope that you will stay with us again so that we would have the opportunity to ensure that you have a great stay with us.

5 out of 5
Happy and would stay again great staff and great bed ok to

Posted by on 15 May 2019

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Comment from Hotel Management

17 May 2019 by Mantra NB

We very much appreciate your feedback regarding your stay at the Mantra on Northbourne - Canberra. It is always a pleasure to receive positive review. I will share this with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

5 out of 5

Posted by on 9 May 2019

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Comment from Hotel Management

17 May 2019 by Mantra NB

We very much appreciate your feedback regarding your stay at the Mantra on Northbourne - Canberra. It is always a pleasure to receive positive review. I will share this with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4 out of 5
Only a short walk to Lonsdale St for cafes and shops

Posted by on 26 Apr. 2019

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Comment from Hotel Management

28 Apr. 2019 by Lucie Kolarikova

We very much appreciate your comments regarding your stay at the Mantra on Northbourne - Canberra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4 out of 5
Location was good. Bathroom was old and tired - could do with a paint

Posted by on 26 Apr. 2019

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Comment from Hotel Management

28 Apr. 2019 by Lucie Kolarikova

We very much value your comments regarding your stay at the Mantra on Northbourne - Canberra. We always appreciate guest feedback as it gives us the opportunity to improve our offerings in order to better meet customer's needs. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience and we hope to welcome you back in near future.

4 out of 5
Staff were very friendly and helpful. Apartment was clean ( couch could do with regular steam cleaning especially the arms). Close to good dining spots ( walking distance), public transport right out the front door. Restaurant in motel okay offering a basic dinner menu and buffet breakfast. We stayed in the apartment for 4 days my son slept on the fold out couch. These need to be looked at closely for damage to the framework on a regular basis as he ended up with a cut to his leg from the metal frame which was poking up the side of the bed. Probably need to be replaced regularly too as this bed offered no support with a big dip in the middle. The tv in the room also needs to be replaced as the lcd screen is coming away from the outer box of the tv. Also, the bolts to the balcony on both ends were starting to come away from the wall. Fridge adequately stocked and other supplies such as washing powder were great. The pool, sauna and gym area was clean and well stocked with towels ( and ice baths!!)

Posted by on 24 Apr. 2019

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Comment from Hotel Management

25 Apr. 2019 by Fatima

Thank you for taking the time to write this review - We are delighted to hear that you enjoyed your overall stay. I would like to apologise for the issues mentioned and will make sure that this is well looked at to avoid future occurence. We hope to welcoem you back in the near future. Kind Regards, Fatima Dollie Front Office Manager

2 out of 5

Posted by on 22 Apr. 2019

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Comment from Hotel Management

22 Apr. 2019 by Fatima

Thank you for taking the time to give us feedback - we hope to welcome you back for a more enjoyable time. Kind Regards, Fatima Dollie Front Office Manager

4 out of 5
Friendly and accommodating (I booked an hour prior to arrival at a park time), organised. The double room was actually a pull out couch which was not explained (disappointingly). Extra for parking is a bit rich

Posted by on 22 Apr. 2019

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Comment from Hotel Management

22 Apr. 2019 by Fatima

Thank you for taking the time to give us feedback. We are glad to here that our staff were friendly and accommodating. I would like to apologise for issues mentioned and given the opportunity, we would like to make your next stay more comfortable. With the limited car spaces that we have, this is an additional charge per night. We hope to welocme you back in the near future. Kind Regards, Fatima Dollie Assistant Manager

Property Features

Mantra on Northbourne offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. The business-friendly Mantra on Northbourne also features multilingual staff, laundry facilities, and 24-hour room service. Parking is available for a fee. This 4.5-star Braddon hotel is smoke free.

  • 1 building
  • 177 guestrooms or units
  • 9 levels
  • Built in 1998
  • Dining venue
  • Bar or lounge
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.) (8.3 km / 5.1 mi)
  • Train station: Kingston Canberra Station (6.5 km / 4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mantra on Northbourne offers 177 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath. In-room wireless Internet access is available for a surcharge.

  • Deep soaking tub
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Shower and tub combination
  • Hairdryer
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

Stock Kitchen & Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pets

  • No pets allowed

Policies

This property requires full payment upon check-in for any bookings where payment for the stay will be made on site instead of at the time of booking. This hotel requires a fully refundable pre-authorization of 200 USD on the guest's credit card or a 200 USD cash deposit for all bookings on arrival for incidentals. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 26 for adults and AUD 12 for children (approximately)
  • Fee for in-room wireless Internet: AUD 12 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 12 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 12 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 15.00 per night
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 40.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Northbourne Aparthotel Braddon
  • Mantra Northbourne Aparthotel
  • Mantra Northbourne Braddon
  • Mantra Northbourne Hotel Braddon