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4.1 out of 5

"It was easy and you got what you expected " More

By a verified traveller on Mon 16 May 2022

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Hotel Description

Mantra on Northbourne puts you in the heart of Canberra, within just a 10-minute stroll of Australian National University and Canberra Museum and Gallery. Highlights at this hotel include an indoor swimming pool, a sauna, and a conference center.

All 177 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and safes. Deep soaking tubs, refrigerators, and hair dryers are also available. Housekeeping is available on request.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and a business center. Added amenities include laundry facilities, a 24-hour front desk, and express check-in. There's also the convenience of self parking.

With a stay at this 4.5-star Canberra City Centre hotel, you'll be 0.9 km (0.6 mi) from Civic Square and 11.3 km (7 mi) from Canberra Hospital.

Hotel Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$172* Per night/room 29 May - 30 May

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms (Dual Key (Weekly Housekeeping))

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

One Bedroom Premier View Apartment - Weekly Housekeeping

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Premier Dual Key Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Apartment, 1 Bedroom (Weekly Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mantra on Northbourne ratings based on 502 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra on Northbourne

Everyone (318) Couples (90) Business (5) Family (79)
4 out of 5
It was easy and you got what you expected

Posted by on 16 May 2022

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3 out of 5
It was very tired.

Posted by on 24 Apr. 2022

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5 out of 5
Convenience, cleanliness, faciliities

Posted by on 18 Apr. 2022

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4 out of 5
Room comfy and clean, reception severely understaffed, no luggage trolley, was told room could not be reconfigured as housecleaning had finished for the day, this a 3 pm, incorrect as housecleaning staff were present on my floor.

Posted by on 4 Apr. 2022

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Comment from Hotel Management

6 Apr. 2022 by Mantra on Northbourne

Hi Peter, Thank you for your feedback. All of your comments been taken on board to help us improve our product and services. Please accept our apologies for the inconvenience experienced during your stay. Kind regards,

3 out of 5
Quite dirty and rundown.

Posted by on 12 Mar. 2022

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Comment from Hotel Management

24 Mar. 2022 by Mantra on Northbourne

Thank you for your review of Mantra on Northbourne - we apologise for the shortfalls and we hope to welcome you again in the near future!

1 out of 5

Posted by on 3 Mar. 2022

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Comment from Hotel Management

3 Mar. 2022 by Mantra on Northbourne

Thank you for your review

3 out of 5
Basic room very noisy

Posted by on 26 Feb. 2022

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Comment from Hotel Management

9 Mar. 2022 by Mantra on Northbourne

Thank you for your review - we appreciate your feedback.

5 out of 5
Motel in walking distance of shopping mall and places to eat. Staff very friendly and efficient,

Posted by on 18 Feb. 2022

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Comment from Hotel Management

25 Feb. 2022 by Mantra on Northbourne

Thank you for your review Robert - we appreciate your feedback.

4 out of 5
No cupboard space in the bathroom. Bathroom needs a lot of attention, does need a good scrub, especially tiles and floor.

Posted by on 13 Feb. 2022

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Comment from Hotel Management

16 Feb. 2022 by Team at Mantra on Northbourne

Thank you for your feedback.

5 out of 5
Well situated, easy access to our venue , friendly & professional staff

Posted by on 13 Feb. 2022

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Comment from Hotel Management

16 Feb. 2022 by Team at Mantra on Northbourne

Thank you for your kind feedback.

Property Features

Mantra on Northbourne offers its guests an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. You'll find a business center on site. The eco-friendly Mantra on Northbourne also features multilingual staff, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This 4.5-star Canberra hotel is smoke free.

  • 1 building
  • 177 guestrooms or units
  • 9 levels
  • Built in 1998
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Kingston Canberra Station (6.5 km / 4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mantra on Northbourne offers 177 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers. This Canberra hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property requires full payment upon check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, and Diners Club. Long-term renters welcome. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Long-term renters welcome
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: AUD 15.00 per night
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Northbourne
  • Mantra Northbourne Aparthotel
  • Mantra Northbourne Aparthotel Braddon
  • Mantra Northbourne Braddon
  • Mantra Northbourne Hotel Braddon
  • Mantra Northbourne Hotel
  • Mantra on Northbourne Hotel
  • Mantra on Northbourne Braddon
  • Mantra on Northbourne Hotel Braddon

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.