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4.1 out of 5

"The area around the hotel was a construction zone, no close available amenities and a considerable walk from areas with them, on check-in the staff se ... " More

By a verified traveller on Mon 02 Jan 2023

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Hotel Description

QT Canberra puts you in the heart of Canberra, within just a 10-minute stroll of Lake Burley Griffin and Australian National University. Highlights at this hotel include in-room free WiFi, balconies, and LCD TVs.

The restaurant, Capitol Bar & Grill, serves Italian cuisine and is open for breakfast, lunch, and dinner. Capitol Bar is the hotel's own bar. Added amenities include free WiFi in public areas, a conference center, and free use of bicycles. Each morning full breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4-star Canberra City Centre hotel include City Hill and Canberra Museum and Gallery.

QT Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$185* Per night/room 19 Feb. - 20 Feb.

QT King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

QT Two Bedroom State Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

QT Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

QT Superior King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

QT Canberra ratings based on 360 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for QT Canberra

Everyone (254) Couples (52) Business (3) Family (35)
5 out of 5
All good

Posted by on 9 Jan. 2023

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Comment from Hotel Management

10 Jan. 2023 by QT Crew

Hello Andrew,Thanks so much for sharing your review.

4 out of 5
The area around the hotel was a construction zone, no close available amenities and a considerable walk from areas with them, on check-in the staff seemed to select certain people to give a free glass of wine to however I was not offered any, the hotel came across as elitist

Posted by on 2 Jan. 2023

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Comment from Hotel Management

8 Jan. 2023 by The QT Canberra Team

Hi Joanne,Thank you for taking the time in leaving us a review, we're terribly sorry to hear you felt that way. Guests that are a part of our membership program all are entitled to a free drink on arrival and this might have been the case. There is also a convenience store located directly behind the hotel and open everyday as well.

3 out of 5
Aircon was not working.

Posted by on 4 Dec. 2022

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Comment from Hotel Management

20 Dec. 2022 by The QT Canberra Team

Hi Samantha,Thank you for your feedback, we're terribly sorry to hear there was an issue with the air conditioning during your stay with us. This will be investigated by our maintenance, and we do apologise for the inconvenience it caused you.

4 out of 5
Liked the decor and rooms. What we didn’t like: poor bar service when not very busy (completely ignored while one bartender was chatting to two blokes as the other was making cocktails - then another man came to bar and was immediately served even though I, a mere woman, had been waiting patiently); and no toilet brush.

Posted by on 3 Dec. 2022

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Comment from Hotel Management

20 Dec. 2022 by The QT Canberra Team

Hi Lydia,Thank you for taking the time in leaving us a review, we're terribly sorry to hear you've had this experience at our bar, this will be passed along to our food and beverage team for review, and we do apologise for the experience it left you.

5 out of 5
The property is in a very convenient location for my business purposes, the staff were very friendy and efficient, the restaurant and bar area is exceptional and room facilities were extermely good.

Posted by on 13 Oct. 2022

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Comment from Hotel Management

18 Oct. 2022 by The QT Canberra Team

Hi Larry,Thank you for taking the time in leaving us a review, we're so glad to hear you had an extremely positive experience at our hotel. We look forward to your next visit with us.

5 out of 5
I love the ambience of The QT. Staff are always very friendly and you get greeted by all staff no matter what department they work.

Posted by on 1 Oct. 2022

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Comment from Hotel Management

5 Oct. 2022 by The QT Canberra Team

Hi Bernie,Thank you for taking the time in leaving us a review, we're glad to hear you loved your stay with us.

4 out of 5

Posted by on 26 Sep. 2022

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5 out of 5
Very stylish renovation of a lovely 1970s hotel. Restaurant and bar was outstanding, food & service. Will definitely be back

Posted by on 25 Sep. 2022

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Comment from Hotel Management

29 Sep. 2022 by The QT Canberra Team

Hi Luke,Thank you for leaving us a review, it's great to hear your stay with us was outstanding.

3 out of 5
I have been charged twice for my stay - once by Wotif and again by QT when I checked out

Posted by , from Alice Springs on 29 Aug. 2022

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Comment from Hotel Management

29 Aug. 2022 by Cameron - QT Crew

Hi Peter, My sincerest apologies again for this. Our system did incorectly double charge you however I am happy to confirm this was fully refunded on the same day you arrived. Please let me know if this has still not hit your account yet.

5 out of 5
A nice modern hotel. Staff were professional and courteous. Rooms are a bit small but still nice. Bed was awesome.

Posted by on 18 Aug. 2022

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Comment from Hotel Management

21 Aug. 2022 by The QT Canberra Team

Hi Nadya,Thank you taking the time in leaving us a review, it's great to hear you had an awesome stay with us and we were able to deliver quality customer service during your stay.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 8934 square feet (830 square meters) and includes a conference center. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly QT Canberra. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Canberra hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 15 levels
  • 8934 sq ft of conference space
  • 830 sq m of conference space
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Kingston Canberra Station (6.8 km / 4.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

QT Canberra offers 205 air-conditioned accommodations with minibars and complimentary newspapers. Rooms open to balconies. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Canberra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Capitol Bar & Grill - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Capitol Bar - Onsite bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 29.00 per person (approximately)
  • Self parking fee: AUD 25 per night
  • Nearby parking fee: AUD 20 per day
  • Late check-out fee: AUD 40 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canberra Lakeside
  • Canberra Rydges Lakeside
  • Lakeside Canberra
  • Lakeside Rydges
  • Lakeside Rydges Canberra
  • Rydges Canberra Lakeside
  • Rydges Lakeside
  • Rydges Lakeside Canberra
  • Rydges Lakeside Hotel
  • Rydges Lakeside Hotel Canberra
  • QT Canberra Hotel
  • QT Canberra
  • Rydges Lakeside Canberra Hotel Canberra
  • Canberra Rydges Lakeside Hotel
  • QT Canberra Hotel
  • QT Canberra Canberra
  • QT Canberra Hotel Canberra

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.