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4.1 out of 5

"The lady who works Room Service at nights is an absolute delight. She always put an ice cold water and a sneaky chocolate in with her delivery. I didn ... " More

By a verified traveller on Mon 11 Mar 2024

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Hotel Description

QT Canberra puts you in the heart of Canberra, within just a 10-minute stroll of Australian National University and City Hill. Highlights at this hotel include in-room free WiFi, balconies, and LCD TVs.

The restaurant, Capitol Bar & Grill, serves Italian cuisine and is open for breakfast, lunch, and dinner. Capitol Bar is the hotel's own bar. 8934 square feet (830 square meters) of event facilities include 10 meeting rooms and a conference center. Added amenities include free WiFi in public areas, free use of bicycles, and laundry facilities. Each morning full breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking.

Sights within a 15-minute walk of this Canberra City Centre hotel include Canberra Museum and Gallery and Lake Burley Griffin.

QT Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$162* Per night/room 31 Mar. - 1 Apr.

QT King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

QT Two Bedroom State Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

QT Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

QT Superior King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

QT Canberra ratings based on 347 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for QT Canberra

Everyone (220) Couples (59) Family (42)
5 out of 5
The lady who works Room Service at nights is an absolute delight. She always put an ice cold water and a sneaky chocolate in with her delivery. I didn’t catch her name, but a lovely lady!!! Thank you

Posted by on 11 Mar. 2024

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Comment from Hotel Management

17 Mar. 2024 by QT Crew

Hi Melanie,Thank you for your amazing review, we're glad to hear you had an absolutely delightful stay with us. your feedback has been passed along to outstanding staff member, we do look forward to welcoming you back with us next time.

3 out of 5
Property was run down, mould around iner ring of toilet looked like it hasn't been cleaned in a while, thought the room was average for the price.

Posted by on 25 Feb. 2024

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Comment from Hotel Management

17 Mar. 2024 by QT Crew

Spick, span and all decked out in design-led details - that’s usually us. We’re so sorry you found our rooms to be anything less. We’ve passed along your feedback so we can get everything sparkling again.

5 out of 5
Lovely hotel, convenient

Posted by on 22 Feb. 2024

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Comment from Hotel Management

25 Feb. 2024 by The QT Canberra Team

Hi Brenton,Thank you for your feedback, it's great to hear you had a lovely stay with us. See you next time!

4 out of 5
Location.. but lots of road works.

Posted by on 13 Feb. 2024

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Comment from Hotel Management

18 Feb. 2024 by The QT Canberra Team

Hi Brett,Thank you for your review, we're glad you liked the location of our hotel. We do hope to have you stay with us next time when the government roadworks have ceased.

2 out of 5
The room was in terrible condition light fittings were broken shower and bathroom were in terrible condition the tiles were cracked the paint was in really bad condition the only thing I liked was the king bed and that was only average overall was glad onlyhad to stay two nights would not recommend this property

Posted by on 10 Feb. 2024

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Comment from Hotel Management

18 Feb. 2024 by The QT Canberra Team

Hi Roobert,Thank you for your feedback, we're terribly sorry to hear this was your experience you had with us. This has been passed along to our maintenance team for review and we do apologise for any inconvenience this may have caused you during your stay with us.

5 out of 5
Love the decore Friendly service

Posted by on 14 Jan. 2024

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Comment from Hotel Management

16 Jan. 2024 by The QT Canberra Team

Hi Michelle,Thank you for your feedback, we're glad to hear you had a lovely stay with us, we look forward to welcoming you back next time!

5 out of 5

Posted by on 11 Jan. 2024

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Comment from Hotel Management

16 Jan. 2024 by The QT Canberra Team

Hi Meredith,Thank you for your review, we're glad to hear you had a great stay with us.

2 out of 5

Posted by on 7 Jan. 2024

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Comment from Hotel Management

16 Jan. 2024 by The QT Canberra Team

Hi Corey,Thank you for your review! We hope you have a better stay with us next time.

3 out of 5

Posted by on 1 Jan. 2024

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Comment from Hotel Management

16 Jan. 2024 by The QT Canberra Team

Hi Anthony,Thank you for your review, we look forward to having you stay with us next time!

5 out of 5

Posted by on 30 Dec. 2023

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Comment from Hotel Management

16 Jan. 2024 by The QT Canberra Team

Hi Elissa,Thank you for your feedback, we're glad to hear you loved your stay with us.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 8934 square feet (830 square meters) and includes a conference center. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly QT Canberra. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Canberra hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 15 levels
  • 8934 sq ft of conference space
  • 830 sq m of conference space
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Kingston Canberra Station (6.9 km / 4.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

QT Canberra offers 205 air-conditioned accommodations with minibars and complimentary newspapers. Rooms open to balconies. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Canberra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Capitol Bar & Grill - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Capitol Bar - Onsite bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 35 per person
  • Self parking fee: AUD 30 per night
  • Nearby parking fee: AUD 30 per day (328 ft away)
  • Late check-out fee: AUD 40 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canberra Lakeside
  • Canberra Rydges Lakeside
  • Lakeside Canberra
  • Lakeside Rydges
  • Lakeside Rydges Canberra
  • Rydges Canberra Lakeside
  • Rydges Lakeside
  • Rydges Lakeside Canberra
  • Rydges Lakeside Hotel
  • Rydges Lakeside Hotel Canberra
  • QT Canberra Hotel
  • QT Canberra
  • Rydges Lakeside Canberra Hotel Canberra
  • Canberra Rydges Lakeside Hotel
  • QT Canberra Hotel
  • QT Canberra Canberra
  • QT Canberra Hotel Canberra

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.