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4.2 out of 5

"The Dining menu was great. The staff were helpful. Don't expect a park if you return late however. " More

By a verified traveller on Mon 15 Aug 2022

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Hotel Description

At Ramada by Wyndham Diplomat Canberra you'll be within a 20-minute stroll of Manuka Oval and Lake Burley Griffin. Highlights at this hotel include free self parking, a bar/lounge, and a sauna.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and a business center. Additionally, you'll find a conference center and laundry facilities. There's also the convenience of free extended parking.

Sights within a 20-minute walk of this 4-star Manuka hotel include The Cusack Centre and Manuka Shopping Centre.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$154* Per night/room 21 Aug. - 22 Aug.

King Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Business Suite (with Boardroom)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ramada by Wyndham Diplomat Canberra ratings based on 399 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ramada by Wyndham Diplomat Canberra

Everyone (289) Couples (51) Business (3) Family (44)
5 out of 5
The Dining menu was great. The staff were helpful. Don't expect a park if you return late however.

Posted by on 15 Aug. 2022

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Comment from Hotel Management

16 Aug. 2022 by Paul Griffith - Guest Services

HI Stewart Thank you for choosing to stay at Ramada Diplomats We appreciate your feedback and look forward to welcoming you back Kind Regards Guest Services

5 out of 5
staff are great

Posted by on 10 Aug. 2022

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Comment from Hotel Management

13 Aug. 2022 by Paul Griffith - Guest Services

Hi Steven Thank you for choosing top stay at Ramada Diplomat We appreciate your feedback and look forward to welcoming you back Kind Regards Paul Griffith Guest Services

5 out of 5
Great room. Restaurant had a small choice range, but the food was excellent. Highly recommended.

Posted by on 5 Aug. 2022

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Comment from Hotel Management

8 Aug. 2022 by Paul Griffith - Guest Services

Hi Anthony Thank you for choosing to stay at Ramada Diplomat We appreciate your feedback and look forward to welcoming you back Kind Regards Paul Griffith Guest Services

5 out of 5
The hotel offered what we needed for our stay in Canberra.

Posted by on 1 Aug. 2022

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Comment from Hotel Management

3 Aug. 2022 by Paul Griffith - Guest Services

Hi Mike Thank you choosing to stay at Ramada Diplomat and for taking the time to share some feedback from your stay We appreciate your feedback and look forward to welcoming you back Kind Regards Paul Griffith Guest Services

5 out of 5
Made easy by friendly and attentive staff

Posted by on 29 Jul. 2022

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Comment from Hotel Management

3 Aug. 2022 by Paul Griffith - Guest Services

Hi Michael Thank you choosing to stay at Ramada Diplomat and for taking the time to share some feedback from your stay We appreciate your feedback and look forward to welcoming you back Kind Regards Paul Griffith Guest Services

5 out of 5
Very nice property, comfortable and warm. Bed was very comfortable. Staff were great. Breakfast was excellent. Good value for money.

Posted by on 27 Jul. 2022

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Comment from Hotel Management

28 Jul. 2022 by Paul Griffith - Guest Services

Hi Robyn Thank you for choosing to stay at Ramada Diplomat We appreciate your feedback and look forward to welcoming you back Kind Regards Paul Griffith Guest Services

4 out of 5
we enjoyed our stay at the Ramada however, the only issue we had on our 5 night stay was that the water was cold when showering for 2 mornings and one morning water was warm.

Posted by on 27 Jul. 2022

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Comment from Hotel Management

28 Jul. 2022 by Paul Griffith - Guest Services

Hi Paul Thank you for choosing to stay at Ramada Diplomat I apologize for the hot water issue we are trying to fix the issue as quickly as possible We appreciate your feedback and look forward to welcoming you back Kind Regards Paul Griffith Guest Services

4 out of 5
The menu could be a lot better

Posted by on 21 Jul. 2022

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Comment from Hotel Management

25 Jul. 2022 by Paul Griffith - Guest Service Manager

Hi Steven Thank you for choosing to stay at Ramada Diplomat I have passed on your feedback to the chef We appreciate your feedback and look forward to welcoming you back Kind Regards Paul Griffith Guest Service Manager

4 out of 5
Property quite good for what you pay

Posted by on 14 Jul. 2022

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Comment from Hotel Management

19 Jul. 2022 by Paul Griffith - Guest Service Manager

Hi Andrew Thank you for choosing to stay at Ramada Diplomat We appreciate your feedback and Look forward to welcoming you back Kind Regards Paul Griffith Guest Service Manager

5 out of 5
Still using key instead of a card. Card is much more convenient.

Posted by on 11 Jul. 2022

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Comment from Hotel Management

19 Jul. 2022 by Paul Griffith - Guest Service Manager

Hi Herman Thank you for choosing to stay at Ramada Diplomat We appreciate your feedback and Look forward to welcoming you back Kind Regards Paul Griffith Guest Service Manager

About the Ramada by Wyndham Diplomat Canberra

Location 2 Hely St. cnr. Canberra Ave., Griffith, ACT 2603

Property Features

Ramada by Wyndham Diplomat Canberra offers its guests a sauna and a fitness center. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1600 square feet (149 square meters) and includes a conference center. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Ramada by Wyndham Diplomat Canberra. Limited free parking is available on a first-come, first-served basis. A complete renovation of Ramada by Wyndham Diplomat Canberra was completed in October 2018. This 4-star Canberra hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 3 levels
  • 1600 sq ft of conference space
  • 149 sq m of conference space
  • Built in 1985
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Parking (limited spaces)

Transport

  • Train station: Kingston Canberra Station (0.4 km / 0.3 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Ramada by Wyndham Diplomat Canberra offers 67 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 25.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Crib (infant bed) fee: AUD 25.0 per night
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canberra Diplomat Hotel
  • Diplomat Canberra
  • Diplomat Hotel Canberra
  • Hotel Diplomat Canberra
  • Diplomat Hotel Canberra
  • Ramada by Wyndham Diplomat Canberra Hotel
  • Ramada by Wyndham Diplomat Canberra Griffith
  • Ramada by Wyndham Diplomat Canberra Hotel Griffith

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.