A luxury stay in the heart of Canberra awaits you at The Sebel Canberra Civic. Within steps you'll find Civic Square and Canberra Theatre Centre. Highlights at this aparthotel include a gym, and in-room kitchens and washers/dryers.
Each apartment is soundproofed and features a flat-screen TV with satellite channels, along with free WiFi, a sitting area, and an espresso maker. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include free toiletries and a pillowtop bed. Room service, free newspapers, and a safe are also available.
This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and a business center. Additionally, you'll find laundry facilities, dry cleaning/laundry services, and free newspapers in the lobby.
With a stay at this 4.5-star Canberra City Centre aparthotel, you'll be 10.5 km (6.5 mi) from Canberra Hospital.
The Sebel Canberra Civic ratings based on 139 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for The Sebel Canberra Civic
Everyone (45)Couples (27)Family (56)
5 out of 5
Great location
Posted by Lisa on 8 May 2022
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5 out of 5
Very clean room. Disappointed that there was no parking.
Posted by Stavros on 26 Apr. 2022
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4 out of 5
Very central to city amenity
Posted by Robynne on 18 Apr. 2022
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Comment from Hotel Management
26 Apr. 2022
by Patrick
Dear Robynne
We very much appreciate your comments regarding your stay at the Sebel
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
2 out of 5
I think the parking is crap and stressful the room is too small , the windows outside are thilfy , communication is not good , the bathroom fan stays on all day and night , no room service , air con was confusing, had to pay 15.95 if I wanted to watch a movie the free channels were crap especially the foxtel ones .
I’m sorry but my experience at the Sebel was stressful and Canberra in general too .
Posted by Kristine on 16 Apr. 2022
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Comment from Hotel Management
26 Apr. 2022
by Patrick
Dear Kristine
Thank you for taking the time to tell us about your experience at the Sebel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
I am sorry to hear you found the hotel and Canberra stressful.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
1 out of 5
Arrived after booking a 2 bedroom hotel room to find a dirty bus stop out the front of the property and no street appeal. Nowhere to park to go into reception and check in. No parking full stop and was advised to go to the nearest shopping centre carpark (whose height restrictions didn’t allow my 4WD entry). In the room the decor was stale. There were only 4 beds despite my booking for five. I folded the sofa bed out and after repeated calls and visits to reception had to beg for a sheet so my child who sleeps at 7pm could go to sleep. Sheets finally arrived at 8:30pm after more calls to reception because ‘housekeeping left early today’. Then one of the single beds had a leg missing on it so I had to use some of my books to prop the bed up so it didn’t fall over. There were no good restaurants nearby. This is one of the worst hotels stats I’ve ever had. Would never recommend Sebel to anyone and I am an Accor Hotel unit investor and owner!
Posted by Adam on 12 Apr. 2022
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Comment from Hotel Management
26 Apr. 2022
by Patrick
Dear Adam
Thank you for taking the time to tell us about your experience at the Sebel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
5 out of 5
Clean rooms with close access to the city. Would visit again
Posted by Paul on 10 Apr. 2022
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Comment from Hotel Management
26 Apr. 2022
by Patrick
Dear Paul
We very much appreciate your comments regarding your stay at the The Sebel
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
4 out of 5
Property was as described
Posted by Sally on 7 Apr. 2022
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Comment from Hotel Management
26 Apr. 2022
by Patrick
Dear Sally,
We very much appreciate your comments regarding your stay at the Sebel
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
4 out of 5
The facilities were fine. The hotel staff were friendly and helpful. No parking was an issue. I suppose we should have checked beforehand. However, a lack of parking was an inconvenience.
Posted by Peter on 23 Mar. 2022
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5 out of 5
Clean modern and really comfortable beds.
Walking distance to shopping restaurants
Posted by Amanda on 20 Mar. 2022
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3 out of 5
The staff were lovely & the bed was great. But the car parking was terrible, the walls in the rooms were paper thin, i could hear people talking coughing, moving about all night & there was no communication to say that there was no longer any room service or restaurant. I would not stay there again.
Due to COVID-19, this property’s food and beverage options may be limited.
Property Features
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A health club, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the luxury The Sebel Canberra Civic. This 4.5-star Canberra aparthotel is smoke free.
144 guestrooms or units
Built in 2018
Business facilities
Dry cleaning
Self-service laundry
Front desk (limited hours)
Storage area for luggage
Tour and ticket information
Newspapers in lobby (free)
Elevator
No smoking on site
Lockers available
Family Friendly Amenities
Free WiFi
Soundproofed rooms
Kitchen
Laundry facilities
Washer/dryer
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Transport
Train station: Kingston Canberra Station (6.4 km / 4 mi)
Room Amenities
The Sebel Canberra Civic offers 144 air-conditioned accommodations with washers/dryers and minibars. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Canberra aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. Housekeeping is provided daily.
In-room kitchen
Washer and dryer
Sitting area
Pillowtop beds
Minibar
In-room dining
Flat-screen television
Satellite channels
Refrigerator
Microwave
Stove
Espresso maker
Coffee maker
Kitchenware
Shower
Housekeeping (daily)
Newspapers (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Wheelchair accessible
Food & Drink
Room service is available.
Nearby Activities
Recreational amenities at the aparthotel include a health club.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at 10:00 PM
Special check-in instructions:
The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 8:00 AM - 10:00 PM. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10:00 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
No rollaway/extra beds available
No cots (infant beds) available
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
Property uses a professional cleaning service
Property is cleaned with disinfectant
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitisation practices of Ecolab (3rd party expert - Global)
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Frequently Asked Questions
The Sebel Canberra Civic offers free cancellation on select room rates. Check out the cancellation policy for more info.
The Sebel Canberra Civic uses enhanced cleaning measures, offers contactless check-in, and ensures social distancing. Sanitization practices of Ecolab (third-party expert - Global) are followed. A professional cleaning service is used.
Yep, but only for motorcycles.
This property features a health club, as well as pillowtop beds and room service.
No, The Sebel Canberra Civic does not offer an airport shuttle service.
Check-in begins at 2:00 PM. Check-out time is 10:00 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
