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The Sebel Canberra Civic

4.5-star property
197 LONDON CIRCUIT, Canberra, ACT 1800 796 370
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4.1 out of 5
Very good!
See all 168 wotif Reviews

"Very clean and modern, close to the Canberra centre " More

By a verified traveller on Sun 26 Feb 2023

Points Of Interest

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Hotel Description

A luxury stay in the heart of Canberra awaits you at The Sebel Canberra Civic. Within steps you'll find Canberra Centre and Civic Square. Highlights at this aparthotel include a gym, and in-room kitchens and washers/dryers.

Each apartment is soundproofed and features a flat-screen TV with satellite channels, along with free WiFi, a sitting area, and an espresso maker. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include free toiletries and a pillowtop bed. Room service, free newspapers, and a safe are also available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and a business center. Additionally, you'll find laundry facilities, dry cleaning/laundry services, and free newspapers in the lobby.

Places within a 5-minute walk of this 4.5-star Canberra City Centre aparthotel include Canberra Museum and Gallery and Canberra Merry-Go-Round.

Superior Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$171* Per night/room 1 Apr. - 2 Apr.

Superior Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Apartment, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Sebel Canberra Civic ratings based on 168 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Sebel Canberra Civic

Everyone (60) Couples (31) Family (62)
5 out of 5
Very clean and modern, close to the Canberra centre

Posted by on 26 Feb. 2023

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Comment from Hotel Management

26 Feb. 2023 by The Sebel Canberra Civic Team

Dear Peta, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Sebel Canberra Civic Team

3 out of 5
There was a multicultural festival in near the hotel which meant the roads were blocked. I am disabled and taxis couldn’t get to the hotel. I had to walk two blocks with my case. The pain this created made it very difficult to enjoy my 3 night stay. The hotel were unhelpful re transport. I feel I should have been informed about the interruptions caused by the festival. My room was not serviced on Sunday and a cursory tidy on Saturday.

Posted by on 20 Feb. 2023

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Comment from Hotel Management

23 Feb. 2023 by The Sebel Canberra Civic Team

Dear Judith, Thank you very much for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, The Sebel Canberra Civic Team

4 out of 5
room immaculate

Posted by on 7 Feb. 2023

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Comment from Hotel Management

8 Feb. 2023 by The Sebel Canberra Civic Team

Dear Alison, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Sebel Canberra Civic Team

3 out of 5
Comfortable bed. Coffee pods were nice but no little bikkie to go with it! Room was stuffy and air con a bit noisy. Small bathroom with small step up that I tripped on!

Posted by on 3 Feb. 2023

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Comment from Hotel Management

5 Feb. 2023 by The Sebel Canberra Civic

Dear Nerrida, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Canberra Civic Team

2 out of 5
We liked that there was a bar/restaurant downstairs. Hotel was clean, modern. Staff were extremely friendly and helpful. The 2 things we didn’t like was the fact that there was minimal parking. We ended up having to park over at the Canberra centre. The beds were THE worst we’ve ever slept in. Far too soft, you sank into it. The pillows deflated as soon as your head hit it. We barely slept the whole night.

Posted by on 22 Jan. 2023

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Comment from Hotel Management

22 Jan. 2023 by The Sebel Canberra Civic Team

Dear Kellie, Thank you very much for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, The Sebel Canberra Civic Team

4 out of 5
Lovely, clean room. Friendly, helpful staff. Great Cafe in the building

Posted by on 15 Jan. 2023

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Comment from Hotel Management

16 Jan. 2023 by The Sebel Canberra Civic Team

Dear Karen, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Canberra Civic Team

5 out of 5
Very friendly

Posted by on 14 Jan. 2023

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Comment from Hotel Management

14 Jan. 2023 by The Sebel Canberra Civic Team

Dear Manu, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback.We hope you will visit us again!Sincerely,

3 out of 5
Lack of storage Hospital style bathroom No privacy for family suite Based on this we wouldn’t return.

Posted by on 12 Dec. 2022

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Comment from Hotel Management

12 Dec. 2022 by The Sebel Canberra Civic

Dear Karla, Thank you very much for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,The Sebel Canberra Civic Team

5 out of 5
King bed was really comfortable

Posted by on 10 Dec. 2022

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Comment from Hotel Management

12 Dec. 2022 by The Sebel Canberra Civic

Dear Mandy, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,The Sebel Canberra Civic Team

3 out of 5
Sparse and dated room with windows that don't open. Noisy rubbish removal etc happen at the rear of the building overnight. Not much to get excited about.

Posted by on 11 Nov. 2022

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Comment from Hotel Management

13 Nov. 2022 by The Sebel Canberra Civic

Dear Rebecca, Thank you very much for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, The Sebel Canberra Civic Team

About the The Sebel Canberra Civic

Location 197 LONDON CIRCUIT, Canberra, ACT 2601

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A health club, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the luxury The Sebel Canberra Civic. This 4.5-star Canberra aparthotel is smoke free.

  • 144 guestrooms or units
  • Built in 2018
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Kingston Canberra Station (7 km / 4.3 mi)

Room Amenities

The Sebel Canberra Civic offers 144 air-conditioned accommodations with washers/dryers and minibars. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Canberra aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Stove
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Room service is available.

Nearby Activities

Recreational amenities at the aparthotel include a health club.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Water dispenser use by guests actively encouraged

Hotel Names

  • Sebel Canberra Civic Hotel
  • Sebel Civic
  • Hotel THE Sebel Canberra Civic
  • The Sebel Canberra Civic Hotel
  • The Sebel Canberra Civic CANBERRA
  • The Sebel Canberra Civic Hotel CANBERRA
  • The Sebel Canberra Civic Canberra
  • The Sebel Canberra Civic Aparthotel
  • The Sebel Canberra Civic Aparthotel Canberra
  • Sebel Civic Hotel
  • Sebel Canberra Civic
  • Sebel Civic
  • Hotel THE Sebel Canberra Civic CANBERRA
  • CANBERRA THE Sebel Canberra Civic Hotel
  • Hotel THE Sebel Canberra Civic
  • Sebel Canberra Civic Hotel
  • Sebel Civic Hotel
  • Sebel Canberra Civic
  • Hotel THE Sebel Canberra Civic CANBERRA
  • CANBERRA THE Sebel Canberra Civic Hotel
  • Hotel THE Sebel Canberra Civic
  • Sebel Canberra Civic Hotel
  • Sebel Civic Hotel
  • Sebel Canberra Civic
  • Sebel Civic
  • Hotel THE Sebel Canberra Civic CANBERRA
  • CANBERRA THE Sebel Canberra Civic Hotel

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.