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4.3 out of 5

"Staff were very friendly & helpful Location is excellent Did not know about off site parking but it wasn’t a big deal for us. We had a great couple o ... " More

By a verified traveller on Tue 01 Jun 2021

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Hotel Description

A luxury stay in the heart of Canberra awaits you at The Sebel Canberra Civic. Within steps you'll find Civic Square and Canberra Theatre Centre. Highlights at this aparthotel include a gym, and in-room kitchens and washers/dryers.

Each apartment is soundproofed and features a flat-screen TV with satellite channels, along with free WiFi, a sitting area, and an espresso maker. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include free toiletries and a pillowtop bed. Room service, free newspapers, and a safe are also available.

This business-friendly aparthotel offers free WiFi in public areas, a business center, and dry cleaning/laundry services. Additionally, you'll find laundry facilities, free newspapers in the lobby, and tour/ticket assistance.

Sights within a 10-minute walk of this 4.5-star Canberra City Centre aparthotel include Canberra Museum and Gallery and Glebe Park.

Superior Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$147* Per night/room 23 Oct. - 24 Oct.

Superior Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Apartment, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Sebel Canberra Civic ratings based on 121 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Sebel Canberra Civic

Everyone (42) Couples (27) Family (45)
4 out of 5
Staff were very friendly & helpful Location is excellent Did not know about off site parking but it wasn’t a big deal for us. We had a great couple of days

Posted by on 1 Jun. 2021

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4 out of 5

Posted by on 27 May 2021

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2 out of 5
The main positive for the hotel is that it is fairly centrally located and is close to public transport. Aside from that there was issues. I had to add an extra night to my stay before I arrived which was fairly easy aside from it costing more than double. I arrivved to check-in and was told that I would have to check-out and re-check-in for the extra night. I started on the first floor at the rear of the hotel with a view of nothing but the carpark. After several calls to reception the check-in/check-out crazyiness was resolved. About 11pm on the first the fire alarm in my room went off for no reason and wouldn't stop. So I got out of bed, reception rang and came and checked i hadn't caused it. I was then moved to the 8th floor at the front of the hotel, far better view but certainly didn't make up for the inconvenience. During the rest of the stay, the room wasn't cleaned till later in the day, items weren't replaced and there were other issues. At one point a sign on the front desk in middle of the day said it was unoccupied for ten minutes after 20 minutes we rang the hotel and a staff member came from the office behind the desk. The staff seemed quite inexperienced and other than apologising for mistakes seemed to have to refer to someone offsite for everything. I would be reluctant to stay again without reading change has occurred.

Posted by on 22 May 2021

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4 out of 5
Air conditioning too warm and even lowering ig to 19 degrees still felt too warm.

Posted by on 28 Apr. 2021

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Comment from Hotel Management

3 May 2021 by Reservations

Dear Anonymous Thank you for taking the time to review your most recent stay at our hotel. We have passed your feedback onto management for review. Kind regards, The Reservations Team

5 out of 5
Rooms were clean, spacious & staff very friendly.

Posted by on 16 Apr. 2021

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Comment from Hotel Management

3 May 2021 by Reservations

Dear Anonymous Thank you for taking the time to review your most recent stay at our hotel. We are delighted to see that you enjoyed your time with us and are already looking forward to welcome back for another stay soon. Kind regards, The Reservations Team

4 out of 5
Just a very basic hotel.

Posted by on 12 Apr. 2021

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Comment from Hotel Management

3 May 2021 by Reservations

Dear Anonymous Thank you for taking the time to review your most recent stay at our hotel. We are delighted to see that you enjoyed your time with us and are already looking forward to welcome back for another stay soon. Kind regards, The Reservations Team

4 out of 5
Parking off site in nearby shopping centre. Not particularly safe walking back from there at 10:30pm!

Posted by on 6 Apr. 2021

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Comment from Hotel Management

3 May 2021 by Reservations

Dear Anonymous Thank you for taking the time to review your most recent stay at our hotel. We are delighted to see that you enjoyed your time with us and are already looking forward to welcome back for another stay soon. Kind regards, The Reservations Team

5 out of 5
Stayed one night and enjoyed it. Convenient location. Clean and well presented room. Comfy bed. Friendly staff.

Posted by on 2 Apr. 2021

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Comment from Hotel Management

3 May 2021 by Reservations

Dear Anonymous Thank you for taking the time to review your most recent stay at our hotel. We are delighted to see that you enjoyed your time with us and are already looking forward to welcome back for another stay soon. Kind regards, The Reservations Team

5 out of 5
Warm welcome. Advice about free street parking. Retrieved our bags from the car to ensure we could efficiently find parking and get ba class to our room.

Posted by on 13 Feb. 2021

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Comment from Hotel Management

21 Feb. 2021 by Ansuhka

Thank you for taking your time to complete our online guest survey regarding your experience at The Sebel Hotel Canberra. Your Feedback is particularly important in helping us to achieve our goal of delivering memorable moments. Upon reading your completed survey I was pleased to learn that you enjoyed your stay at the hotel. We really appreciate the positive comments that you have shared regarding our friendly efficient staff and our facilities. Through such feedback it helps us to be motivated. Hope to welcome you again. Kind Regards, Sebel Management Team

4 out of 5
We enjoyed our stay, only 2 issues. Parking was non-existent and was not communicated to us prior to arrival. We arrived late at night. Eventually we worked that out that we had to park a block away and walk ( which was only free until 8.30 am) glad the streets were well lit. The other issue was the cooling. It was off and the room was like an oven. It was also turned off after we left in the morning, so when we got back at night it was unbearable again. Apart from that, everything as great.

Posted by , from Victoria on 26 Jan. 2021

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About the The Sebel Canberra Civic

Location 197 LONDON CIRCUIT, Canberra, ACT 2601

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A health club, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the luxury The Sebel Canberra Civic. This 4.5-star Canberra aparthotel is smoke free.

  • 144 guestrooms or units
  • Built in 2018
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Lockers available

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Kingston Canberra Station (5.8 km / 3.6 mi)

Room Amenities

The Sebel Canberra Civic offers 144 air-conditioned accommodations with washers/dryers and minibars. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Canberra aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Stove
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Room service is available.

Nearby Activities

Recreational amenities at the aparthotel include a health club.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)

Hotel Names

  • Sebel Canberra Civic Hotel
  • Sebel Civic
  • Hotel THE Sebel Canberra Civic
  • The Sebel Canberra Civic Hotel
  • The Sebel Canberra Civic CANBERRA
  • The Sebel Canberra Civic Hotel CANBERRA
  • The Sebel Canberra Civic Canberra
  • The Sebel Canberra Civic Aparthotel
  • The Sebel Canberra Civic Aparthotel Canberra
  • Sebel Civic Hotel
  • Sebel Canberra Civic
  • Sebel Civic
  • Hotel THE Sebel Canberra Civic CANBERRA
  • CANBERRA THE Sebel Canberra Civic Hotel
  • Hotel THE Sebel Canberra Civic
  • Sebel Canberra Civic Hotel
  • Sebel Civic Hotel
  • Sebel Canberra Civic
  • Hotel THE Sebel Canberra Civic CANBERRA
  • CANBERRA THE Sebel Canberra Civic Hotel
  • Hotel THE Sebel Canberra Civic
  • Sebel Canberra Civic Hotel
  • Sebel Civic Hotel
  • Sebel Canberra Civic
  • Sebel Civic
  • Hotel THE Sebel Canberra Civic CANBERRA
  • CANBERRA THE Sebel Canberra Civic Hotel

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.