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4.7 out of 5

"We stayed the hotel a couple times before. Rooms are always clean and staff are friendly. But this time, when we checked out, the receptionist lady wa ... " More

By a verified traveller on Wed 04 Aug 2021

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Hotel Description

A luxury stay in the heart of Canberra awaits you at Avenue Hotel Canberra. You'll be 0.7 km (0.5 mi) from Canberra Museum and Gallery and 2.5 km (1.6 mi) from Australian War Memorial. Highlights at this Art Deco hotel include a restaurant and in-room free WiFi.

Balconies, sitting areas, and free newspapers are featured in all 213 soundproofed rooms. Minibars provide refreshments, and room service is also available. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include rainfall showerheads and bathrobes. Additionally, safes, hair dryers, and phones are available.

The steakhouse, Marble & Grain, is open for breakfast, lunch, and dinner. Other amenities include free WiFi in public areas, a 24-hour fitness center, and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

With a stay at this 5-star Canberra City Centre hotel, you'll be 2.6 km (1.6 mi) from Australian National Botanic Gardens and 2.9 km (1.8 mi) from National Museum of Australia.

Superior King Room Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$164* Per night/room 17 Oct. - 18 Oct.

Two Bedroom Apartment Balcony

Bed Count 2 King Beds Maximum Occupancy 5 Max

Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Apartment Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Avenue Hotel Canberra ratings based on 316 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Avenue Hotel Canberra

Everyone (212) Couples (61) Family (40)
3 out of 5
We stayed the hotel a couple times before. Rooms are always clean and staff are friendly. But this time, when we checked out, the receptionist lady was very unfriendly. She even didn't say hello when we walked to the counter and suspected us we had drinks from the mini bar. We just checked out what they had and pulled bottles tiny bit. The automatic drink fridge sensor probably reacted. We understand circumstances but she still can ask us in a nice manner. It was a very disappointed experience after a nice stay.

Posted by on 4 Aug. 2021

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2 out of 5
I was charged twice with no apology

Posted by on 11 Jul. 2021

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5 out of 5

Posted by on 19 Jun. 2021

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5 out of 5
The room was very clean and not dated like a lot of other hotels in Canberra

Posted by on 16 Jun. 2021

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5 out of 5

Posted by on 12 Jun. 2021

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4 out of 5
didnt like bedside lamps

Posted by on 11 Jun. 2021

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5 out of 5

Posted by on 8 Jun. 2021

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5 out of 5

Posted by on 7 Jun. 2021

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5 out of 5
I loved my stay. I was upgraded to a beautiful apartment. It was so quiet and comfortable.

Posted by on 6 Jun. 2021

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5 out of 5
Everything was great -service, amenities and location were exactly what we needed. We’ll be back

Posted by on 29 May 2021

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Property Features

There's a restaurant on site. Public spaces have free WiFi. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Avenue Hotel Canberra. Parking is available for a fee. This 5-star Canberra hotel is smoke free.

  • 213 guestrooms or units
  • 8 levels
  • 2 buildings
  • Built in 2014
  • Dining venue
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Kingston Canberra Station (7.1 km / 4.4 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Avenue Hotel Canberra offers 213 accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Luxury bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Marble & Grain - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 25 for adults, AUD 10 and AUD 25 for children (approximately)
  • Self parking fee: AUD 10.00 per night
  • Extended parking fee: AUD 10 per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Avenue Hotel Canberra
  • Avenue Canberra
  • Avenue Hotel Canberra Hotel
  • Avenue Hotel Canberra Braddon
  • Avenue Hotel Canberra Hotel Braddon

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.