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4.4 out of 5

"Very friendly staff " More

By a verified traveller on Sat 31 Jul 2021

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Hotel Description

At Mercure Canberra Belconnen you'll be 1.8 km (1.1 mi) from University of Canberra and 3.3 km (2 mi) from Australian Institute of Sport. Highlights at this Art Deco hotel include a restaurant, a bar/lounge, and a 24-hour business center.

All 125 rooms feature Smart TVs with digital channels, and you can enjoy free WiFi, sitting areas, and safes. Additionally, TVs, hair dryers, and phones are available.

The restaurant, Selections Bistro, is open for dinner. Added amenities include free WiFi in public areas, a fitness center, and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

Attractions within a 15-minute drive of this 3.5-star Belconnen hotel include National Museum of Australia and National Zoo and Aquarium.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$108* Per night/room 8 Aug. - 9 Aug.

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Mercure Canberra Belconnen ratings based on 41 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Canberra Belconnen

Everyone (14) Couples (15) Family (13)
5 out of 5
Very friendly staff

Posted by on 31 Jul. 2021

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Comment from Hotel Management

31 Jul. 2021 by Elan

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Very nice room ! Beautifully furnished! I missed not having a window or veranda otherwise perfect. Great location with the club downstairs. Our second time staying and we’ll be back. Highly recommend!

Posted by on 4 Jul. 2021

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Comment from Hotel Management

13 Jul. 2021 by Elan

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 25 Jun. 2021

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3 out of 5
Clean and new. We had a day without a lift and a night without hot water. The staff were polite in what was obviously not a planned situation. But it did impact our stay. Location is good.

Posted by on 16 Jun. 2021

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Comment from Hotel Management

13 Jul. 2021 by Elan

Thank you for staying with us. We're sorry you were unhappy. We will work hard to fix the issues. We appreciate your feedback!

5 out of 5
Extremely happy with our visit. Easy to check in and out and even got an upgraded view. It was such a beautiful room ❤️

Posted by on 11 Jun. 2021

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Comment from Hotel Management

13 Jul. 2021 by Elan

Thanks for staying with us. We appreciate your feedback!

5 out of 5
This is the second time I've stayed here and, again, I absolutely loved it. The staff are extremely friendly, the rooms are perfectly clean and new, and the location of the Labor club means that a great meal is only a few steps away.

Posted by on 20 May 2021

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Comment from Hotel Management

13 Jul. 2021 by Elan

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 14 May 2021

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Comment from Hotel Management

13 Jul. 2021 by Elan

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Very modern and comfortable

Posted by on 9 May 2021

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Comment from Hotel Management

26 Jul. 2021 by Elan

Thanks for staying with us. We appreciate your feedback!

3 out of 5
We have utilised this pleasant clean property during warm weather without incident. However, during colder weather recently we found the entire building uncomfortably overheated making sleep almost impossible without constant and noisy cooling with air conditioning. A minor adjustment to environmental temperature would make this a fantastic stay.

Posted by on 2 May 2021

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Comment from Hotel Management

26 Jul. 2021 by Elan

Thank you for staying with us. We are sorry you were unhappy. We will work hard to fix the issues. We appreciate your feedback!

5 out of 5
Great location, good facilities, clean, modern & has access to the club which is convenient for us Loved the fact that you’re surrounded by cafes, restaurants, a woolies & Westfield not far The use of the electric scooters also a bonus - these were dotted around Belconnen Great stay

Posted by on 20 Apr. 2021

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Comment from Hotel Management

26 Jul. 2021 by Elan

Thanks for staying with us. We appreciate your feedback!

About the Mercure Canberra Belconnen

Location 59 Cameron Avenue, Belconnen, ACT 2617

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. WiFi is free in public spaces. A fitness center, a terrace, and laundry facilities are also featured at the business-friendly Mercure Canberra Belconnen. You'll have access to the indoor pool at a partner property. Parking is available for a fee. This 3.5-star Canberra hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • Built in 2019
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.) (17.2 km / 10.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Canberra Belconnen offers 125 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. 43-inch Smart televisions come with premium digital channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Sitting area
  • Smart television
  • Digital channels
  • Premium channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Selections Bistro - This restaurant serves dinner only. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 28 for adults and AUD 14 for children (approximately)
  • Self parking fee: AUD 20 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Canberra Belconnen Hotel
  • Mercure Canberra Belconnen Belconnen
  • Mercure Canberra Belconnen Hotel Belconnen

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.