At Mercure Canberra Belconnen you'll be within just a 5-minute stroll of University of Canberra and within 15 minutes of Gossan Hill Nature Reserve. Highlights at this Art Deco hotel include a restaurant, a bar/lounge, and a 24-hour business center.
The restaurant, Selections Bistro, is open for dinner. Added amenities include free WiFi in public areas, a gym, and a snack bar/deli. Buffet breakfast is available daily. There's also the convenience of self parking.
Places within a 30-minute walk of this 3.5-star Belconnen hotel include Big Splash Waterpark and Bargang.
Executive Studio, 1 King Bed with Sofa bed, Bathtub
Bed Count1 King BedMaximum Occupancy
3 Max
Superior Room, 2 Queen Beds
Bed Count2 Queen BedsMaximum Occupancy
4 Max
Mercure Canberra Belconnen ratings based on 97 Verified Reviews
Review Summary
4.6
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Mercure Canberra Belconnen
Everyone (31)Couples (32)Family (26)
4 out of 5
Clean, spacious room. There was a loud whistling noise which was fixed when we put a towel at the base of the door.
Posted by Louise on 5 Feb. 2023
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Comment from Hotel Management
5 Feb. 2023
by Mercure Canberra Belconnen
Dear Louise, Thank you very much for your wonderful review. I am so glad to see you liked the clean and spacious room. Also, my sincere apologies for the inconvenience occurred during your stay with us. We will flag the issue with our maintenance team and resolve it. I hope your stay was otherwise a memorable one. We hope to host yo soon and serve you the pleasant experience. Kind Regards, PratimaRooms Division Manager
4 out of 5
The room was large but disappointing that a window or door could not be opened for fresh air. Also disappointing that could not utilise the balcony area outside my room due to no access.
Posted by Giselle on 29 Jan. 2023
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Comment from Hotel Management
31 Jan. 2023
by Mercure Canberra Belconnen
Dear Giselle, Thank you for your review. I am glad to see you liked the large and spacious room. Please accept my apologies for the inconvenience occurred, however, due to safety purpose our balconies are locked and used for decoration purpose only. I hope this did not tarnish your experience which otherwise sounds like a good one. We hope to welcome you back again and serve you better. Kind Regards, Pratima BistaRooms Division Manager
5 out of 5
We were very impressed with our stay. I highly recommend.
The customer service was great, staff were welcoming, friendly and professional.
The rooms were to a high standard with hygiene and cleanliness, including the bathrooms, and the provided toiletries were high quality and a lovely pamper treat.
The bedding was immaculately clean and crisp and the beds were extra comfy, we had a blissful nights sleep and both woke up feeling rested.
There was so much to do close by, from walking by the lake, to cafes, and much to our delight the Labor club attached to the hotel made amazing cocktails!
Plenty to do with lots of tourist sights and off road adventures. We even went on a picnic and had a dip in the Murrumbidgee river.
Thank you to the Mercure for making our stay so enjoyable and memorable.
Posted by Deborah on 17 Jan. 2023
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Comment from Hotel Management
23 Jan. 2023
by Mercure Canberra Belconnen
Dear Deborah, We very much appreciate your comments regarding your stay at Mercure Belconnen. We are delighted to hear that you had a wonderful stay and that you loved your room, hotel amenities and enjoyed your picnic at the river bank. It is always encouraging to learn that guests are satisfied with our service as it is what we aspire to do every day! I am glad our staffs were able to make a difference in your stay and helped making memories. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.Kind Regards, Pratima BistaRooms Division Manager
4 out of 5
Good customer services
Excellent room setting
Need more parking while waiting to check in
Posted by Hikmat on 11 Jan. 2023
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Comment from Hotel Management
18 Jan. 2023
by Mercure Canberra Belconnen
Dear Hikmat, Thank you for your amazing review. I am glad you were pleased with the service and loved your stay. We look forward for other opportunities in future to welcome you back and serve you an excellent service. Kind Regards, Pratima BistaRooms Division Manager
5 out of 5
Great position to Lake cafes restaurants and shopping centre. Ample parking. Quiet area. Will stay again.
Posted by Sheree on 9 Jan. 2023
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Comment from Hotel Management
10 Jan. 2023
by Mercure Canberra Belconnen
Dear Sheree, Thank you for your amazing review. I am so glad to see you have enjoyed your stay with us.We can not wait to welcome you back and serve you with an excellent service.Kind Regards, Pratima BistaRooms Division Manager
5 out of 5
Very good experience living in this hotel.
Posted by Yuan on 2 Jan. 2023
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Comment from Hotel Management
8 Jan. 2023
by Mercure Canberra Belconnen
Dear Yuan, Thank you so much for your amazing review. I am so glad that you enjoyed your stay with us. We look forward to welcome you in the future as well. Kind Regards, PratimaRooms Division Manager
5 out of 5
Car park was easy to find and access to the hotel was good. Loved the styling of the hotel. The pendant lights in the room was amazing. I would stay here again.
Posted by Sonja on 11 Dec. 2022
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Comment from Hotel Management
14 Dec. 2022
by Mercure Canberra Belconnen
Dear Sonja, Thank you for your amazing review. I am so glad to see you loved the hotel aesthetic and hotel amenities. I hope we can get other opportunities to welcome you back as well. Kind Regards, PratimaRooms Division Manager
5 out of 5
Really comfortable room with lots of space. Particularly like the bathroom design. Good bed and pillows. Plenty of parking at reasonable cost with access direct to hotel accommodation floors. Friendly professional staff. Altogether a positive experience.
Posted by Jan on 11 Dec. 2022
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Comment from Hotel Management
14 Dec. 2022
by Mercure Canberra Belconnen
Dear Jan, Thank you for your amazing review. I am glad to see you have liked the hotel facilities and enjoyed your stay with us. Thank you for special mention of our staffs. I am glad our employees were able to make a difference to your stay. We hope we get other opportunities in the future to host you again. Kind Regards, Pratima BistaRooms Division Manager
5 out of 5
I liked everything especially friendly and professional staff
Posted by Gordana on 6 Nov. 2022
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Comment from Hotel Management
9 Nov. 2022
by Mercure Canberra Belconnen
Dear Gordana, Thank you very much for your warm feedback. I am so pleased to see our staffs were able to make difference on your stay. I will make sure to pass on the encouragement. We look forward to welcome you in the future as well and serve you better. Kind Regards, PratimaRooms Division Manager
5 out of 5
The room was lovely, the bed comfortable, we really enjoyed our stay here
Posted by Lynn on 30 Oct. 2022
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Comment from Hotel Management
3 Nov. 2022
by Mercure Canberra Belconnen
Dear Lynn, Thank you very much for your amazing review. We are so glad to see you have enjoyed the room, comfy bed and loved your stay. Guest comfort is our main priority and we are so glad that we hit the mark. Thank you again for your amazing review. We look forward for other opportunity in the future to welcome you. Kind Regards, PratimaRooms Division Manager
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. WiFi is free in public spaces. A fitness center, a terrace, and laundry facilities are also featured at the business-friendly Mercure Canberra Belconnen. Parking is available for a fee. This 3.5-star Canberra hotel is smoke free.
1 building
125 guestrooms or units
Built in 2019
Deli
Charging station for electric cars
Business center (24 hours)
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Terrace
ATM
Elevator
No smoking on site
Bar or lounge
Dining venue
Family Friendly Amenities
Family property
Free WiFi
Snack bar/deli
Laundry facilities
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Parking: Self parking available for a surcharge
Room Amenities
Mercure Canberra Belconnen offers 125 accommodations with minibars and safes. A pillow menu is available. 43-inch Smart televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.
Minibar
Smart television
Digital channels
Premium channels
Pillow options
Shower
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Wheelchair accessible
Wardrobe or closet
Desk chair
Food & Drink
For a fee, guests can enjoy buffet breakfast daily.
Selections Bistro - This restaurant serves dinner only. A children's menu is available.
Nearby Activities
Recreational amenities at the hotel include a fitness center.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 10:00 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 60 per night.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
No cots (infant beds) available
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
Credit card pre-authorisation
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Fees
Guests will be asked to pay the following charges at the property:
A damage deposit of AUD 100 will be collected before check-in.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: AUD 27 for adults and AUD 17 for children (approximately)
Covered self parking fee: AUD 12 per night (in/out privileges)
Rollaway bed fee: AUD 60 per night
Credit card charges are subject to a surcharge of 1.3 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Mercure Canberra Belconnen Hotel
Mercure Canberra Belconnen Belconnen
Mercure Canberra Belconnen Hotel Belconnen
You should know
Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions
Mercure Canberra Belconnen offers free cancellation on select room rates. Check out the cancellation policy for more info.
Mercure Canberra Belconnen uses enhanced cleaning measures, has a gap period between guest stays, and ensures social distancing. There is a shield between guests and staff in the main contact areas.
Yep, Mercure Canberra Belconnen has a covered self car park with in/out privileges for AUD 12 per night.
The closest beach to Mercure Canberra Belconnen is Bimbi Beach (1.3 km).
No, there is no waterslide at Mercure Canberra Belconnen, but Big Splash Waterpark is a short 14-minute walk away.
Sure does, buffet breakfast is available daily.
No, Mercure Canberra Belconnen does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant.
Check-in begins at 2:00 PM. Check-out time is 10:00 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
