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3.9 out of 5

"Good amenities. The room have seen better days but it is still clean and well presented " More

By a verified traveller on Thu 18 Feb 2021

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Hotel Description

At Sundown Villas you'll be 4.5 km (2.8 mi) from The Cusack Centre and 4.6 km (2.8 mi) from Manuka Oval. Highlights at this motel include in-room kitchenettes and free WiFi.

TVs, coffee/tea makers, and hair dryers are featured in all 100 rooms. Kitchenettes come with refrigerators and microwaves, making in-room dining convenient. Phones, irons/ironing boards, and free toiletries are also available.

Enjoy the seasonal outdoor swimming pool and kids' swimming pool as well as access to basketball. Other amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities. There's also the convenience of RV/bus/truck parking.

Attractions within a 10-minute drive of this 3-star Symonston motel include National Convention Centre and Pialligo Estate.

Queen Villa

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$126* Per night/room 26 Feb. - 27 Feb.

Family Villa - Sleeps 4

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Villa - Sleeps 5

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Bunk Villa - Sleeps 6

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 6 Max

2 Bedroom Villa - Sleeps 5

Bed Count 1 Full Bed Maximum Occupancy 5 Max

King Spa Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sundown Villas ratings based on 141 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sundown Villas

Everyone (98) Couples (9) Family (35)
4 out of 5
Good amenities. The room have seen better days but it is still clean and well presented

Posted by on 18 Feb. 2021

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Comment from Hotel Management

19 Feb. 2021 by Granville

Thank you for your review.

4 out of 5
The kids loved the pool. This was our main reason for the choice of this location. It is a lovely pool with BBQ facilities and an undercover eating area. The bathrooms in the units could do with a refresh. The community and staff here give a warm welcoming feeling.

Posted by on 7 Jan. 2021

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Comment from Hotel Management

15 Jan. 2021 by Granville

Thank you for the review. We're happy to hear you enjoyed your stay with us.

4 out of 5

Posted by on 2 Dec. 2020

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Comment from Hotel Management

4 Dec. 2020 by Granville

Thank you for the review.

5 out of 5
Nice accommodation, clean, quiet, friendly/helpful staff & close to shopping centre and hospital. Have stayed before and will stay again.

Posted by , from Australia on 30 Nov. 2020

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Comment from Hotel Management

4 Dec. 2020 by Granville

Thank you for the review.

3 out of 5
The little notes left around the room about keeping it clean are very off putting. The kitchen has one that said if dishes are not washed and put away, you are expected to pay $100 cleaning fee. I'm not a messy person at all and I would have cleaned them anyway, but traveling with small children was stressful enough without added pressure. The staff were excellent but the notes were a bit much.

Posted by , from Sydney on 24 Nov. 2020

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Comment from Hotel Management

4 Dec. 2020 by Granville

Thank you for the review.

4 out of 5

Posted by on 24 Nov. 2020

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Comment from Hotel Management

4 Dec. 2020 by Granville

Thank you for the review.

5 out of 5

Posted by on 22 Nov. 2020

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Comment from Hotel Management

4 Dec. 2020 by Granville

Thank you for the review.

4 out of 5

Posted by on 2 Nov. 2020

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Comment from Hotel Management

3 Nov. 2020 by Granville

Thank you for the review.

3 out of 5

Posted by on 8 Oct. 2020

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Comment from Hotel Management

9 Oct. 2020 by Granville

Thank you for the review.

5 out of 5
Our room and the service was amazing thank you 💖🌷💖

Posted by , from Sydney on 30 Aug. 2020

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Comment from Hotel Management

1 Sep. 2020 by Granville

Hi Donna we are glad to hear you liked the room and the service. Thank you for the review have a wonderful day.

Renovations + Closures

The following facilities will be closed during May, June, July, August, September, and October:

  • Swimming pool

The following facilities are closed on Sunday and Saturday:

  • Restaurant

Property Features

Sundown Villas offers its guests a seasonal outdoor pool and a children's pool. Public spaces have free WiFi. Barbecue grills, gift shops/newsstands, and a picnic area are also featured at the business-friendly Sundown Villas. This 3-star Canberra motel is smoke free.

  • 1 floor
  • 100 guestrooms or units
  • Coffee in lobby
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • No smoking on site

Family Friendly Amenities

  • Children's pool
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

RV, bus, truck parking

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.) (8.9 km / 5.5 mi)
  • Train station: Kingston Canberra Station (3.7 km / 2.3 mi)

Room Amenities

Sundown Villas offers 100 accommodations with coffee/tea makers and hair dryers. Accommodations at this 3-star motel have kitchenettes with refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. This Canberra motel provides complimentary wireless Internet access.

  • In-room kitchenette
  • Television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7 AM - 9 PM
  • Saturday - Sunday: 8:00 AM - 8:00 PM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 9 PM
  • Saturday - Sunday: 8:00 AM - 8:00 PM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Hotel Names

  • Best Western Sundown
  • Sundown Villas Gateway Lifestyle Motel Symonston
  • Best Western Sundown Motel Resort Symonston
  • Best Western Sundown Symonston
  • Sundown Villas Gateway Lifestyle Motel
  • Best Western Sundown Hotel Symonston
  • Sundown Motel Resort Symonston
  • Sundown Symonston
  • Sundown Villas Gateway Lifestyle Symonston
  • Sundown Villas Gateway Lifestyle
  • Sundown Villas Motel Symonston
  • Sundown Villas Motel
  • Sundown Villas Symonston
  • Sundown Villas by Gateway Lifestyle
  • Best Western Sundown Motel Resort
  • Sundown Villas Motel
  • Sundown Villas Symonston
  • Sundown Villas Motel Symonston

You should know

  • The seasonal pool will open in November and close in May.
  • Pool access available from 8 AM to 8 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.