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3.9 out of 5

"Basic accommodation. We just needed a two bedroom place to stay and this fitted the bill. " More

By a verified traveller on Mon 13 Jun 2022

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Hotel Description

At Sundown Villas you'll be within a 15-minute walk of Callum Brae Nature Reserve and 2.4 km (1.5 mi) from Mount Mugga Mugga Nature Reserve. Highlights at this motel include free self parking, and in-room kitchenettes and free WiFi.

Enjoy the seasonal outdoor swimming pool and kids' swimming pool as well as access to basketball. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of RV/bus/truck parking.

With a stay at this 3-star Symonston motel, you'll be 6.5 km (4.1 mi) from Canberra Hospital and 11.4 km (7.1 mi) from Civic Square.

Family Villa - Sleeps 5

Bed Count 1 Full Bed Maximum Occupancy 5 Max

2 Bedroom Villa - Sleeps 5

Bed Count 1 Full Bed Maximum Occupancy 4 Max

King Spa Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Queen Villa

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Accessible Villa

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Queen Ensuite Villa

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Sundown Villas ratings based on 159 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sundown Villas

Everyone (99) Couples (11) Family (49)
4 out of 5
Basic accommodation. We just needed a two bedroom place to stay and this fitted the bill.

Posted by on 13 Jun. 2022

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3 out of 5
The room was not as clean as I expected, other than that it was ok

Posted by , from Batlow on 26 Apr. 2022

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3 out of 5
We booked and paid for 5 (an additional fee was included), however our room only had beds for 4, towels cups etc for 4. No hot water on the first night either. Reception staff were lovely and helpful, it is obvious the property has been neglected.

Posted by on 24 Apr. 2022

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2 out of 5
Dirty and needs a lot of maintenance.

Posted by on 19 Apr. 2022

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5 out of 5
Great property, would definitely stay again.

Posted by on 10 Apr. 2022

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3 out of 5
There was little airflow through the studio. Traffic noise was a problem from nearby roads.

Posted by on 27 Mar. 2022

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3 out of 5
The room was ok but needed some repair. The remote for the tv didn't work. The rooms could do with some decoration to brighten them up. The pool was superb.we didn't have anything to do with the staff as they were closed when we arrived and when we left.

Posted by on 15 Feb. 2022

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Comment from Hotel Management

21 Feb. 2022 by Dakota - Groups & Reservations Co-ordinator

Hi Sally - thank you for your feedback! I will pass it along to the rest of the team.

5 out of 5
A great place to stay at a reasonable rate. Would highly recommend it

Posted by on 9 Feb. 2022

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Comment from Hotel Management

14 Feb. 2022 by Dakota

Thank you for your positive feedback! I will pass it along to the rest of the team.

5 out of 5
Hi Overall it is nice place to stay. Cons: - bathroom access only through one pf the bedroom - mattress in both bedroom are not soft enough Thank you

Posted by on 7 Jan. 2022

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Comment from Hotel Management

10 Jan. 2022 by Dakota

Thank you for your feedback. It has been passed on to the team. We hope to see you again soon!

3 out of 5
Found the restaurant wasn’t open for takeaway and was not advised or noted anywhere Also the number that was text to call if problems was the incorrect number

Posted by on 13 Dec. 2021

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Comment from Hotel Management

10 Jan. 2022 by Dakota

Thank you for your feedback. I've passed it on to management.

Renovations + Closures

The following facilities will be closed during May, June, July, August, September, and October:

  • Swimming pool

The following facilities are closed on Sunday and Saturday:

  • Restaurant

Property Features

Sundown Villas offers its guests a seasonal outdoor pool and a children's pool. Public spaces have free WiFi. A library, barbecue grills, and a picnic area are also featured at the business-friendly Sundown Villas. Self parking is free. This 3-star Canberra motel is smoke free.

  • 1 floor
  • 100 guestrooms or units
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Library
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Children's pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Kingston Canberra Station (3.7 km / 2.3 mi)
  • Parking: Free self parking

Room Amenities

Sundown Villas offers 100 accommodations with coffee/tea makers and hair dryers. Accommodations at this 3-star motel have kitchenettes with refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

  • In-room kitchenette
  • Television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Sunday: 9:00 AM - 6:00 PM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Sunday: 9:00 AM - 6:00 PM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Hotel Names

  • Best Western Sundown
  • Sundown Villas Gateway Lifestyle Motel Symonston
  • Best Western Sundown Motel Resort Symonston
  • Best Western Sundown Symonston
  • Sundown Villas Gateway Lifestyle Motel
  • Best Western Sundown Hotel Symonston
  • Sundown Motel Resort Symonston
  • Sundown Symonston
  • Sundown Villas Gateway Lifestyle Symonston
  • Sundown Villas Gateway Lifestyle
  • Sundown Villas Motel Symonston
  • Sundown Villas Motel
  • Sundown Villas Symonston
  • Sundown Villas by Gateway Lifestyle
  • Best Western Sundown Motel Resort
  • Sundown Villas Motel
  • Sundown Villas Symonston
  • Sundown Villas Motel Symonston

You should know

  • The seasonal pool will open in November and close in May.
  • Pool access available from 8 AM to 8 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.