3.8 out of 5

"Clean rooms Spacious room Restaurant dinner very good and reasonably priced. " More

By a verified traveller on Tue 28 Aug 2018

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Hotel Description

At Sundown Villas you'll be 4.5 km (2.8 mi) from Manuka Oval and 4.7 km (2.9 mi) from Lake Burley Griffin. Highlights at this motel include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

All 100 rooms feature TVs, coffee/tea makers, and hairdryers. In-room dining is easy with kitchenettes that come equipped with fridges and microwaves. Additionally, phones, irons/ironing boards, and free toiletries are available.

Enjoy the seasonal outdoor swimming pool and kids' swimming pool as well as access to basketball. Added amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities. There's also the convenience of free self parking.

Within a 15-minute drive of this 3-star Symonston motel, attractions include National Convention Centre and Australian War Memorial.

Queen Villa

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$132 per night

Family Villa - Sleeps 5

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Family Villa - Sleeps 4

Bed Count 1 Full Bed Maximum Occupancy 4 Max

2 Bedroom Villa - Sleeps 5

Bed Count 1 Full Bed Maximum Occupancy 5 Max

King Spa Villa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Villa - Sleeps 6

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Sundown Villas ratings based on 76 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sundown Villas

Everyone (67) Family (8)
3 out of 5
Old tired units. Cracked tiles on bathroom floor. Adequate for a short stay.

Posted by , from Melbourne on 22 Feb. 2019

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3 out of 5
We went over the Australia Day long weekend. It was very hot on the first day. We could not get any cold water from any of the taps in the villa. We called reception and they said their pipes are close to the ground so just let the tap run for a few minutes. We are a family of 4 and all had a shower using only the cold tap as the water was still hot. This made it hard for kids to brush teeth with only warm water coming out and we couldn’t drink water from tap. We needed to fill cup and put it in the fridge for a bit. So I recommend going on cooler days as the next day was cooler and much better. They have the old style air conditioners which as very noisy. It was hard to sleep at night with the air conditioner on. The second day was cooler so we opened the windows but the villa next door had their air conditioner on during the night and we could hear it. We found the pillows uncomfortable.

Posted by on 1 Feb. 2019

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Comment from Hotel Management

4 Feb. 2019 by Sundown Villa's

Thank you for your feedback it is very important to us so we can continue to upgrade and improve our services.

5 out of 5
Stayed as a stopover for work. Really impressed with comfort and room. Pool was useable, which was great as older reviews said it was empty for the season. Will stay again next time I'm in town

Posted by on 1 Feb. 2019

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Comment from Hotel Management

4 Feb. 2019 by Sundown Villa's

Thank you for your feedback. Our pool is a great treat in the summer months.

1 out of 5
Not a very satisfied customer. Room was full of ants management when approached was rood . Had to pay extra per child on arrival but advirtised a certin price by the site. It was too late to cancel and find other accommodation. Ants were all over the room. And that was when we arrived so you can’t say that the room was cleaned. Not happy at all and I would never go back.

Posted by on 28 Jan. 2019

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Comment from Hotel Management

4 Feb. 2019 by Sundown Villa's

Thank you for your feedback. I do hope we were able to treat the ants for you and hope you understand this was out of our control. Please note that when booking online you must select the correct amount of people staying and please read our cancellation policies carefully.

5 out of 5

Posted by on 17 Jan. 2019

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Comment from Hotel Management

21 Jan. 2019 by Sundown Villa's

Thank you for your rating.

5 out of 5

Posted by on 14 Jan. 2019

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Comment from Hotel Management

14 Jan. 2019 by Sundown Villas

Thank you for your rating.

4 out of 5
We had five adults in the one room,we had a great stay.37 degrees when we arrived,so it was lovely to use the beautiful swimming pool.My only negative was the design of the room we stayed in,you had to walk through the bedroom that had the double bed to go to the toilet or shower,so there wasn’t any privacy,really, but apart from that we did enjoy it.

Posted by on 6 Jan. 2019

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Comment from Hotel Management

7 Jan. 2019 by Sundown Villa's

Thank you for your feedback.

4 out of 5

Posted by on 5 Dec. 2018

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Comment from Hotel Management

10 Dec. 2018 by Sundown Villa's

Thank you for your rating.

4 out of 5
Convenient and comfortable. Staff very helpful as I had made a mistake on date of booking.

Posted by on 5 Dec. 2018

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Comment from Hotel Management

10 Dec. 2018 by Sundown Villa's

Thank you for your feedback.

5 out of 5

Posted by on 1 Dec. 2018

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Comment from Hotel Management

3 Dec. 2018 by Sundown Villa's

Thank you for your rating.

Renovations + Closures

The following facilities will be closed during May, June, July, August, September and October:

  • Swimming pool

During renovations, the motel will make every effort to minimise noise and disturbance.

Property Features

Sundown Villas offers its guests an outdoor pool and a kid's pool. Public spaces have free WiFi. A BBQ, gift shops/newsstands, and a picnic area are also featured at the business-friendly Sundown Villas. Free self parking is available. This 3-star Symonston motel is smoke free.

  • 1 floor
  • 100 guestrooms or units
  • Coffee in lobby
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Canberra, ACT (CBR-Canberra Intl.) (8.3 km / 5.2 mi)
  • Train station: Kingston Canberra Station (3.8 km / 2.4 mi)
  • Parking: Free self parking

Room Amenities

Sundown Villas offers 100 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Accommodation at this 3-star motel has kitchenettes with fridges and microwaves. Bathrooms include a shower and complimentary toiletries. This Symonston motel provides complimentary wireless Internet access.

  • In-room kitchenette
  • Television
  • Fridge
  • Microwave
  • Coffee maker
  • Shower
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 7 AM-9 PM
  • Saturday-Sunday: 8:00 AM-8:00 PM

The hotel restaurant is closed on Saturday and Sunday. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 9 PM
  • Saturday - Sunday: 8:00 AM - 8:00 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts

Hotel Names

  • Best Western Sundown Motel Resort Symonston
  • Best Western Sundown Motel Resort
  • Best Western Sundown Symonston
  • Best Western Sundown
  • Best Western Sundown Hotel Symonston
  • Sundown Motel Resort Symonston
  • Sundown Symonston
  • Sundown Villas Motel Symonston
  • Sundown Villas Motel
  • Sundown Villas Symonston
  • Sundown Motel Resort

You should know

  • The seasonal pool will open in November and close in May.
  • Pool access available from 8 AM to 8 PM.