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4.1 out of 5

"Location for the weekend festivities was excellent, however when reitirng I found a stain on my sheet, Reception had the Housekeeping change the she ... " More

By a verified traveller on Sun 04 Dec 2022

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Hotel Description

At Ramada Encore by Wyndham Belconnen Canberra you'll be within just a 15-minute stroll of Big Splash Waterpark and University of Canberra. Highlights at this hotel include free self parking, a bar/lounge, and a conference center.

This business-friendly hotel offers free WiFi in public areas, a business center, and concierge services. Added amenities include a snack bar/deli and laundry facilities. There's also the convenience of free RV/bus/truck parking.

With a stay at this 4-star Belconnen hotel, you'll be 3.6 km (2.3 mi) from Nengi Bamir Beach and 3.8 km (2.4 mi) from Australian Institute of Sport.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$145* Per night/room 11 Dec. - 12 Dec.

Standard Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Ramada Encore by Wyndham Belconnen Canberra ratings based on 547 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ramada Encore by Wyndham Belconnen Canberra

Everyone (272) Couples (158) Business (5) Family (102) Other (1)
3 out of 5
Location for the weekend festivities was excellent, however when reitirng I found a stain on my sheet, Reception had the Housekeeping change the sheets which was good. Hairdryer in the bathroom hazardous and dangerous as it smelt of fire and burning when turned on so I couldnt use it. The drain cover was a trip hazard too and kept coming off. Wont be back.

Posted by on 4 Dec. 2022

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Comment from Hotel Management

8 Dec. 2022 by Guest Services

Good EveningThank you for choosing to stay at Ramada EncoreI apologize for the issues your experienced during your stay and assure you they are being addressedWe appreciate your feedback and look forward to welcoming you backKind RegardsGuest Services

4 out of 5
Spacious room Huge bathroom Big telly And very clean

Posted by on 4 Dec. 2022

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Comment from Hotel Management

8 Dec. 2022 by Guest Services

Good EveningThank you for choosing to stay at Ramada EncoreWe appreciate your feedback and look forward to welcoming you backKind RegardsGuest Services

5 out of 5

Posted by on 18 Oct. 2022

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Comment from Hotel Management

22 Oct. 2022 by Guest Services

Good MorningThank you for choosing to stay at Ranada EncoreWe appreciate your feedback and look forward to welcoming you backGuest Services

4 out of 5
Location was suitable for us to visit planned locations. Noisy corridor/ inconsiderate guests.

Posted by on 18 Oct. 2022

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Comment from Hotel Management

22 Oct. 2022 by Guest Services

Good MorningThank you for choosing to stay at Ranada EncoreWe appreciate your feedback and look forward to welcoming you backGuest Services

1 out of 5
Property itself was so smelly and stinky. My children got asthma attack due to the smell of the room and the carpet. We had booked 2 rooms and both were miserable .I had to leave the hotel immediately upon check in and find another hotel. Never recommend any one to this place -it is rotten hell property Imagine people who can’t afford another hotel would have to stay overnight and suffocate.

Posted by on 15 Oct. 2022

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Comment from Hotel Management

17 Oct. 2022 by Guest Services

Good AfternoonThank you for choosing to stay at Ramada EncoreIt is disappointing to hear that your stay was not as enjoyable as we would like. If there are ever issues with a room if you speak to reception, we are always happy to change rooms for you if available. Your feedback has been passed to senior management for follow upWe appreciate your feedback and look forward to welcoming you backKind RegardsGuest Services

5 out of 5
We enjoyed our stay at the hotel. The room was clean. We had a nice breakfast there and the service was great.

Posted by on 11 Oct. 2022

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Comment from Hotel Management

13 Oct. 2022 by Guest Services

Good AfternoonThank you for choosing to stay at Ramada EncoreWe appreciate your feedback and look forward to welcoming you backKind RegardsGuest Services

4 out of 5
The bathroom plumbing was really noisy. The people next door even breathing could be heard.

Posted by on 8 Oct. 2022

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Comment from Hotel Management

13 Oct. 2022 by Guest Services

Good AfternoonThank you for choosing to stay at Ramada EncoreWe appreciate your feedback and look forward to welcoming you backKind RegardsGuest Services

4 out of 5
Clean, attractive room and bathroom. Eco friendly. Good location, 1.5kms from the lake. Nearby, local shopping centre. Daily service. Free parking. Disappointed no bar (as advertised) or restaurant (in photos) and nowhere in vicinity open to buy dinner on public holiday. Reasonably priced. Quiet at night. Would stay again.

Posted by on 7 Oct. 2022

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Comment from Hotel Management

8 Oct. 2022 by Guest Services

Good AfternoonThank you for choosing to stay at Ramada EncoreI will follow up with staff while the restaurant is still closed the bar is definitely openWe appreciate your feedback and look forward to welcoming you backKind RegardsGuest Services

1 out of 5
The room was not clean. We found a half eaten apple next to the couch, spit on a chair and lots of hair on the bathroom floor.

Posted by on 25 Sep. 2022

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Comment from Hotel Management

28 Sep. 2022 by Guest Services

Good MorningThank you for choosing to stay at Ramada EncoreI apologize for the issues with the cleaning of the room and assure you this has been addressed with the housekeeping departmentWe appreciate your feedback and look forward to welcoming you backKind RegardsGuest Services

5 out of 5
Convenient location to all restaurants and shopping

Posted by on 23 Sep. 2022

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Comment from Hotel Management

28 Sep. 2022 by Guest Services

Good MorningThank you for choosing to stay at Ramada EncoreWe appreciate your feedback and look forward to welcoming you backKind RegardsGuest Services

About the Ramada Encore by Wyndham Belconnen Canberra

Location 110 Benjamin Way, Belconnen, ACT 2617

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. There are 2 meeting rooms available. The business-friendly Ramada Encore by Wyndham Belconnen Canberra also features tour/ticket assistance, a garden, and concierge services. Limited free parking is available on a first-come, first-served basis. This 4-star Canberra hotel is smoke free.

  • 74 guestrooms or units
  • 2 levels
  • 4 buildings
  • Built in 1999
  • Deli
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Ramada Encore by Wyndham Belconnen Canberra offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Canberra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Sunday: 8:00 AM - 11:00 AM
  • Monday - Sunday: 6:00 PM - 9:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Sunday: 8:00 AM - 11:00 AM
  • Monday - Sunday: 6:00 PM - 9:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Parking height restrictions apply
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Belconnen Inn
  • Belconnen Premier
  • Belconnen Premier Inn
  • Premier Inn Belconnen
  • Belconnen Premier Hotel Belconnen
  • Premier Inn Canberra
  • Premier Hotel Apartments Belconnen
  • Premier Hotel Apartments
  • Premier Belconnen
  • Premier Hotel Apartments
  • Ramada Encore by Wyndham Belconnen Canberra Hotel
  • Ramada Encore by Wyndham Belconnen Canberra Belconnen
  • Ramada Encore by Wyndham Belconnen Canberra Hotel Belconnen

You should know

  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.